|
Simon Cordell’s The Enfield Councils History FOI Dated: 06/02/2019
INDEX |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Start of Stage 1 Of (5) |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Number |
Information |
Date |
Time |
Report ID |
Page |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
01 |
Housing Benefit reference: |
|
|
1,2, |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Info |
Council
PROTECT: Private and Confidential Please Benefits reply to: Mr S Cordell. 109 Burncroft Avenue Enfield EN3 7JQ London Borough of Enfield PO Box 63 Civic Centre
Silver Street Enfield, EN1 3XW E-Mail: revs@enfield.gov.uk Phone: 020 8379 1000 Benefit Ref: 1623514 Date: 2 February 2017 Dear Mr Cordell Housing Benefit reference:
1623514 Thank you for your recent request. Please find attached all documents held by London
Borough of Enfield in connection with your Housing Benefit and Council Tax
Support. I have also enclosed all notification letters
sent to you showing entitlement and breaks in any periods of your claim I hope this is the information you require but
should you require any further information please contact me at the address
shown on this letter. Yours sincerely Mr P Newton Benefit Assessment Officer James Rolfe Director of Finance, Resources and Customer
Services Enfield Council Civic Centre, Silver Street Enfield EN1 3XY EQUALITY FRAMEWORK FOR LOCAL GOVERNMENT EXCELLENT Phone: 020 8379 1000 Website: www.enfleld.gov.uk (T) If you need this document in another language
or format call Customer Services on 020 8379 1000, or email enfield.council@enfleld.gov.uk 2 If your circumstances change, you must tell us in
writing immediately. Email is acceptable. If the change means you get more
benefit, you must tell us about it within one month. If you do not, the
increase will start from the date you tell us of the change. If the change
means you get jess benefit, it will start from the date of the change. If we
pay you too much benefit because you did not tell us about a change, or you
told us afterwards, you must pay the money back. Enfield
Council is leading the way in using technology. This is to help meet your
changing needs and make Council services and benefits even more accessible. Applying
for and managing benefits you are entitled to can now be done easily and
quickly on-line at a time that suits you, by registering for an Enfield
Connected account. Enfield Connected will also help you access more council
services in one place, speed up your payments and save you time. Visit
www.enfield.gov.uk to set up an Enfield Connected account so you
can: •
Make a housing benefit claim •
Check your entitlement and payment history •
Tell us about a change of circumstance, by editing your account profile •
Check and apply for other benefits including Government benefits •
And more .... Enfield
Council is improving its on-line services so you can access more Council
services in one place, speed up your Payments and save you time. If
you do not have access to the internet, or would like help to set up an
account, visit Edmonton Green Library, Enfield Town Library, Palmers Green
Library, Ordnance Unity Centre Library or the Civic Centre for support and
guidance from our Digital Champions. Please
note that any information will be processed in line with the Council's
Privacy Notice which is available at www.enfield.gov.uk/privacy. |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
02 |
Housing and Council Tax Benefit BCON/ CICS Account and case numbers / Details of income
from/ |
26/04/2007 |
|
|
3 5: “Blank Form Page” 6: “Blank Form Page” |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
02 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
03 |
DEPARTMENT OF WORK AND PENSIONS “Council Tax Details” |
29/04/2007 |
|
|
7 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
03 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
04 |
Housing and Council Tax
Benefit |
14/04/2007 |
|
|
8 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
04 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
05 |
Details of income from
26.12.06 to 26.3.07 |
“No Date /
Na” |
|
|
9: “Blank Form Page” 10: “Blank Form Page” 11: “Blank Form Page” |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
05 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
06 |
Tulip Floating Support
Services Enfield Fax: Nine Day Team /
Benefits! |
21/05/2007 |
|
|
12 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
06 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
07 |
Tulip Floating Support
Services Enfield “Support Start /
Referral” |
16/05/2007 |
|
|
13 14 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
07 Info |
My name is Shola Ibrahim,
and I am the support worker for the above who was referred to our service by
the Estate Officer as someone who may benefit from ongoing support regarding
maintenance of his tenancy. I have attached a copy of a signed letter of consent
allowing you to discuss with me Mr Cordell’s benefit details. Mr |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
08 |
Details of income from
26.12.06 to 26.3.07 |
21/05/2007 |
|
|
15: “Filled in” = p4 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
08 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
09 |
Change of Address /
Enfield Council |
14/08/2006 |
|
|
X 6 16: “Filled in” 17: “Filled in” 18: “Blank Form Page” 19: “Blank Form Page” 20: “Filled in” 21: “Blank Form Page” |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
09 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
10 |
DEPARTMENT OF WORK AND
PENSIONS “Council Tax Details” |
06/01/2007 |
|
|
22 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
11 |
Details of income from
26.12.06 to 26.3.07 |
21/05/2007 |
|
|
23: “Filled in” = p5 24: “Filled in” = p6 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
12 |
Tulip Floating Support
Services Enfield “Mother / Helping my Son!” |
17/05/2007 |
|
|
25 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
12 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
13 |
DEPARTMENT OF WORK AND
PENSIONS “Council Tax Details” |
01/06/2007 |
|
|
26 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
13 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
14 |
Housing and Council Tax
Benefit BCON/ CICS Account and case
numbers / Details of income from/ |
12/07/2007 |
|
|
27: “Filled in” 28: “Blank Form Page” 29: “Blank Form Page” 30: “Blank Form Page” 31: “Blank Form Page” |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
14 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
15 |
Housing and Council Tax
Benefit |
01/08/2007 |
|
|
32: “Filled in” |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
15 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
16 |
Revenue Information
Helpline call back service |
05/09/2007 |
|
|
33 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
16 Info |
Thank you for calling the
Revenue Information Helpline on 28/08/07 and leaving a message for us to call
you back. |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
17 |
Tulip Floating Support
Services Enfield |
11/09/2007 |
|
|
34 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
17 Info |
Re: Simon Cordell - JH
653811D My name is Shola Ibrahim,
and I am a Floating Support Worker with the above organisation. I have been
supporting this gentleman for the last year. |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
18 |
A claim form for Housing
Benefit and Council Tax Benefit ENFIELD Council |
14/09/2007 |
|
|
35: “Filled in” 36: “Filled in” 37: “Filled in” 38: “Filled in” 39: “Filled in” 40: “Filled in” 41: “Filled in” 42: “Filled in” 43: “Filled in” 44: “Filled in” 45: “Filled in” 46: “Filled in” 47: “Filled in” 48: “Filled in” 49: “Filled in” 50: “Filled in” 51: “Filled in” 52: “Filled in” 53: “Filled in” 54: “Filled in” 55: “Filled in” 56: “Filled in” 57: “Filled in” 58: “Filled in” 59: “Filled in” 60: “Filled in” 61: “Filled in” |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
18 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
19 |
Housing Tenancy
Agreement |
2006 |
|
62 63 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
19 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
20 |
The Department of Social
Security the Benefits Agency Housing Department Housing Benefits Section |
11.09/2007 |
|
|
64 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Info |
This letter is to inform you that Tulip Floating Support Service -
Enfield is currently advocating on my behalf, with respect to welfare
benefits/housing benefits. |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
21 |
DEPARTMENT OF WORK AND
PENSIONS “Council Tax Details” |
24/06/2008 |
|
|
65 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
21 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
22 |
Housing and Council Tax
Benefit BCON/Nine Day Team 1) CICS Account and case
numbers / Details of income from/ |
01/07/2008 |
|
66: “Filled in” 67: “Filled in” 1) 68: “Not Filled in” 69: “Not Filled in” 70: “Not Filled in” 71: “Not Filled in” |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
22 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
23 |
Tulip Floating Support
Services Enfield |
08/07/2008 |
|
|
72 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
23 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
24 |
Tulip Floating Support
Services Enfield |
|
|
|
73 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
24 Info |
Consent Form |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
25 |
1) CICS Account and case
numbers / Details of income from/ |
|
74: “Not Filled in” 75: “Filled in” 76: “Filled in” 77: “Filled in” |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
25 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
26 |
Barclays Bank Statement |
02/07/2008 |
|
|
78 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
26 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
27 |
DWP
Department for Work and Pensions |
07/07/2008 |
|
|
79 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
27 Info |
Details of the payment
made by the attached Cheque are shown below. |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
28 |
Her Majesty's Prison Service |
07/07/2008 |
|
80 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
28 Info |
0B/07/2008 16:33 02088031967 Her Majesty's Prison Service Form and of
Custody Licence (ECL) Establishment: HMP
WOODHILL Tel:01906 722000
Licence for adult prisoners serving lees than12
months Prison Number: WF6739 Surname: CORDELL Forenames: SIMON PAUL DOB:26/01/1981 PNCID/CRO NOi97/99378V TERMS AND CONDITIONS OF END OF CUST0DDY RELEASE
FROM PRISON 01/07/2008 to:
16//07/2008 1.You are to BE released from prison on: SGL Release
Address:109 BURNCROFT AVENUEENFIELD LONDON EN3 7DG2.You may be recalled
to prison at any tints if you breach any of the conditions of phis
licence.3.If you remain fat large after an order recalling you has been made
you will be liable for arrest.4.You must have this form with you throughout
your period of ECL and must produce ii if requested to do so by a police
officer, or a probation officer.5.You must not change the address to which
you have been released without permission from the Governor/Controller of
your releasing prison.6.Should you need help or advice during the period you
are on ECL, you may contact the prison from which you were released. The
contact details are below Prison: HMP WOOD HILL Address: TATTENHOESTREET MILTON KEYNES
BUCKINGHAMSHIRE MK4 4DA Tel
NO: 01908 |22000 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
29 |
The Department of Social Security the Benefits Agency Housing
Department Housing Benefits Section |
08/07/2008 |
|
|
81 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
29 Info |
This
letter is to inform you that Tulip Floating Supp art Service - Enfield/
Haringey is currently authorising on my behalf with respect to \ welfare benefits/housing
benefits. |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
(End of Stage1) Start of Stage 2 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
30 |
Housing and Council Tax
Benefit BCON/Nine Day Team 1) CICS Account and case
numbers / Details of income from/ |
10/07/2008 |
|
1: Housing
and Council Tax Benefit. 1) 2: “Filled in” 3: “Filled in” 4: “Filled in” |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Info |
Thank you for your benefit application. |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
31 |
Housing and Council Tax
Benefit |
12/09/2008 |
|
|
5 6 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
31 Info |
We
asked you to provide further information to support your Benefit claim. We
have not received the information. |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
32 |
Housing and Council Tax
Benefit |
25/09/2008 |
|
7 8 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
32 Info |
We asked you to provide
further information to support your Benefit claim. We have not received the
information. |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
33 |
Housing and Council Tax
Benefit “Claim” |
31/09/2008 + 14/10/2008 |
|
|
9 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
33 Info |
To Whom It May
Concern: I am writing this
letter as you have asked me for some information for my clam for housing
benefit and council Tax. From the 05/06/08
to the 18/07/08 I was sent to prison by Hertford Court they give me 12 weeks but I got early release from prison for being good,
so was released on the 18/07/08 at this time I re applied for income support
and housing benefit and council tax. At that time my mum was helping me live
until my benefit was sorted and I started to get it again as I did not have
any money to live on. When I was in
prison, I never needed money to live as they supplied all I needed when I was
there. It was only after
my release 1 needed help from my mum until my benefit was sorted out, Right now, you
are paying no benefit for me and because I cannot pay all my rent it has gone
up to over £1000, I owe so they are taking me to court to take my home away
from me. I have sent
letters into you explaining this to you already along with a form you asked
me to fill in but have had no reply from you as of yet.
Would it please be possible to sort this matter out as fast as possible so I
won’t lose my flat and also would it be possible for
you to send me some sort of letter that I can show the housing that things
are being dealt with. |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
34 |
Benefits Change of Circumstance Team |
|
10 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
34 Info |
Si Note: Only page 2-page
one missing! |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
35 |
Housing and Council Tax
Benefit BCON/Nine Day Team 1) CICS Account and case
numbers / Details of income from/ |
15/08/2008 |
|
|
11 12 1) 13: “Filled in” 14: “Filled in” 15: “Filled in” 16: “Filled in” 17: “Filled in” |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
35 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
36 |
www.enfieldhomes.org Enfield
homes Dear Mr S
Cordell Rent Arrears - Possession Order |
22/09/2008 |
|
18 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
36 Info |
Mr S Cordell 109 Burncroft
Avenue Enfield Middlesex EN3 7JQ Please reply
to: Mrs J Reader Income Team The Edmonton
Centre. 36-44 South Mall
London, N9 OTN Email: Janet. Reader@enfieldgov.uk Tel: 020 8375 8064 Telephone: 020 8375 8018 Telephone: 020 8375 8010 Date 22nd September 2008 Dear Mr S Cordell Rent Arrears -
Possession Order Account
Number: 497630 Following the
Court Order made on 20th November 2007, I am writing to inform you that
twenty-one days from the date of this letter, I intend to apply for an order
to fix the date upon which you will be required to give up possession of your
property. The arrears at
the date of the Postponed Possession Order were £124.43. The current arrears
are £1081.90. This makes a shortfall of £1081.90. You have therefore failed
to comply with the terms of the Order. This is shown in the enclosed rent
statement. I urge you to
take this letter seriously, and contact me in writing, within ten
working days of the date of this letter, either agreeing to the arrears, or
disputing the stated arrears incurred since the Order was granted. If you dispute
the arrears, you must provide us with details of payments and credits made. If you agree to
the arrears, you must explain why payments have not been made since the Order
was granted. You have the
right to apply to Court for a further postponement of the date for
possession, or to ‘stay’ or suspend the enforcement of the Order. Yours sincerely
Mrs J Reader Income Officer quality homes
excellent services successful communities Stewart Holton Interim Chief
Executive, Enfield Homes The Edmonton
Centre, 36-44 South Mall, Edmonton Green, London N9 0TN Company
registration: 05789112 ® 0800 40 80 160 -
020 8375 8016 Textphone 020 8375 8011 VAT
registered: 928 3822 03 RNID: Type Talk |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
37 |
OCCUPATION
INFO FOR 24 HOUR MEMOS ONLY Property
reference: |
08/12/2008 |
|
|
19 20 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
37 Info |
Any other relevant
information: We have just been
informed that sole resident was in jail between the period 5/6/08 to 18/7/08. |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
38 |
The Department of Social Security the Benefits Agency Housing
Department Housing Benefits Section |
08/12/2008 |
|
21 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
38 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
39 |
HMP
Woodhill Tattenhoe
Street Milton
Keynes 596 MK44DA |
08/12/2008 |
|
|
22 23 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
39 Info |
22 Dear Sir / Madam Council Tax
reduction of bill through discount and/or benefit Persons in Detention Re: Mr Simon Cordell DOB: 26/1/81 Prison number:
WF6739 I have received a claim for the above-named person to be disregarded
for the purpose of Council Tax discount and benefit. I have been advised that
they are currently being detained or are serving a sentence in your
establishment. Please complete the details below and return this letter in
the prepaid envelope provided. Yours faithfully Mrs Y Brown Council Tax Team. 23 1. I certify
that the claimant named above *is / is not* currently detained in this
establishment (and eligible to be disregarded) for the purpose of the Local
Government Finance Act 1992. 2. Is
the above named serving a sentence for non-payment of a fine, Community
Charge or Council Tax? *YES / NO* 3. Please confirm date detention began: / / 4. Please confirm earliest release date: / / Signature: __________________________ Full name: __________________________ Status: _____________________________ Prison stamp: * Delete as applicable Account number: 55508596 Re: Mr Simon Cordell DOB: 26/1/81
Prison number: WF6739 Please write
in black ink. |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
40 |
Housing and Council Tax
Benefit BCON/Nine Day Team 1) CICS Account and case
numbers / Details of income from/ |
11/12/2008 |
|
24 25 1) 26: “Not Filled in” 27: “Not Filled in” 28: “Not Filled in” 29: “Not Filled in” |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
41 |
HMP
Woodhill Tattenhoe
Street Milton
Keynes 596 MK44DA |
08/12/2008 |
|
|
30 31 “Take
a Look At / Names” |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
41 Info |
Dear Sir / Madam Council Tax reduction of bill through
discount and/or benefit Persons in Detention Re: Mr Simon Cordell DOB: 26/1/81
Prison number: WF6739 I have received a claim for the
above-named person to be disregarded for the purpose of Council Tax discount
and benefit. I have been advised that they are
currently being detained or are serving a sentence in your establishment. Please complete the details below and
return this letter in the prepaid envelope provided. Yours faithfully Mrs Y Brown Council Tax Team |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
42 |
Tulip Floating Support
Services Enfield |
23/12/2008 |
|
32 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
42 Info |
Confirmation of receipt
of documents |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
43 |
Tulip Floating Support
Services Enfield |
14/12/2008 |
|
|
33 34 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
43 Info |
Re: Simon Cordell
- JH653811D I am the Floating
Support Worker for the above-named client. I have attached a
copy of a signed Consent Letter allowing you to discuss Mr Cordell's benefits
detail. |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
44 |
BCON/Nine Day Team 1) CICS Account and case
numbers / Details of income from/ |
23/12/2008 |
|
35: “Filled in” 36: “Filled in” 37: “Filled in” 38: “Filled in” |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
44 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
45 |
The Department of Social Security the Benefits Agency Housing
Department Housing Benefits Section |
31/12/2008 |
|
|
39 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
45 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Revenue Information “Stamped” |
24/07/2013 |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
46 Info |
109 BURNCROFT
Ave Enfield
Middlesex EN3 7JQ Council Tax:
55508596 Housing ref:
1623514 NI Ref:
JH653811D 24/07/2013 To Whom It May
Concern: I am writing
this letter after a letter I got dated 18/07/2013 about my housing benefit
and council tax being suspended from the 08/07/2013 due to you getting
information as to me being in prison. I was remanded
to prison for I day and was released on the 28/06/2013. I did call
your offices on the 16/07/2013 to ask if my benefits for housing and council
tax was still being paid due to me just finding out my D WP payments had been
stopped. I was told on this date they were still being paid and the lady my
mum spoke to on the phone told her that due to me having some issue I could
get council tax reduction due to mental impairment and that the Lady would
send out the paperwork. I have put an
appeal into the DWP about my claim being stopped and I am waiting to hear
from them. Since I got
released from prison after one day on the 28/06/2013 I have had nothing to
live on I have not got any food or gas or electric at my address for the last
few days as it has now run out and I have no way to live until the DWP looks
at my appeal. I called the
DWP today 24/07/2013 to see if there is any update on my claim and have been
told as of to date there is no update. But they should have something in the
next few days, I told them I have no way to live but they cannot speed
anything up. They got my letter on the 19/07/2013 but it has yet to be
scanned into their system. I am therefore
asking if my housing benefit and council tax can be put back into place so
there are no missing payments within my claim. Mr Simon Cordell |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
claim for; Housing Benefit and Council Tax Support |
17/09/2013 |
|
|
42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62: Mothers Date of Birth 63 64 65 66 67 68 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
47 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
48 |
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
48 Info |
Na Handwriting Typed
Info |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
49 |
Letter of Authorisation for Mother to address my maters |
N/a |
|
|
70 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
49 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
50 |
Enfield Homes Claims Ref! |
Na |
|
71 72 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
50 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
21/10/2013 |
|
|
73 We have looked again at our decision 74: Appeal Page 75: YOUR CLAIM FOR EMPLOYMENT AND SUPPORT
ALLOWANCE 76: Info 77: Info 78: Info |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
51 Info |
Mr Simon Cordell 109 Burncroft Avenue Enfield Middlesex EN3
7JQ We have looked again at our decision You made an appeal against a decision
about not being entitled to Income Support upon release from prison, issued
to you on 09-Aug-2013. We have looked again at the facts and
evidence used to make our decision. As a result, we have changed that
decision and have decided you retained your entitlement to Income Support
following your release from prison but have no entitlement for the two days you were in prison. What happens now Your appeal will not be sent to an
independent tribunal as the decision has been changed in your favour. As explained in our previous letter, if
you still think the decision is wrong you have the right to appeal. You
should normally appeal within one month of the date of that letter. The Income Support payment section will be
in touch to advise what happens next. Yours sincerely, S Anderson 74: Appeal
Page 75: YOUR
CLAIM FOR EMPLOYMENT AND SUPPORT ALLOWANCE I am pleased
to tell you we can pay Employment and Support Allowance from 10 August 2013 You will get
£71.70 a week. We have used
the tax years ending 5 April 2011 and 5 April 2012 to assess your claim. We will credit
you with National Insurance contributions while claiming Employment and
Support Allowance. To continue to
receive Employment and Support Allowance you may need to attend a Work Focus
Interview with a Personal Advisor. You will be notified of this separately If
you are required to attend. To continue to
receive Employment and Support Allowance you may need to attend a Work Capability
Assessment. You must provide medical certificates until a Work Capability
Assessment Is carried out You are
required to Immediately report any change in your circumstances to us, or the
circumstances of your partner If you have one. The attached sheet
shows how we worked out your money. If you want more information, please get
in touch with us. Our phone number and address are at the top of this letter.
This assessment
is based on how much the law says you need to live cfl.
You have not paid, or been credited with, enough National Insurance
Contributions for them to be used in this assessment. HOW
THE MONEY WILL BE PAID The money will
be paid every two weeks for as long as you are still entitled to Employment
and Support Allowance. Bank/Building
society: BARCLAYS BANK PLC ENFIELD 2 76: Info 77: Info 78: Info |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
25/05/2013 |
|
79 80 81 82 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
52 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
53 |
Welfare Benefit Interview |
N/a |
|
|
83 84 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
53 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
12/08/2015 |
|
85 86: 87: |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
54 Info |
85: INCOMING EMAIL From: Lorraine Cordell <lorraine32@blueyonder.co.uk> Date: 12/02/2015 12:08:28 Subject: RE: Housing Benefit/Council Tax
Support Team: 1623514 Attachments: (1) revs@enfield.gov.pdf (16 B) To whom it my Concern: Complaint I am writing this email about the re the
below email and also the attached file. I have been on incapacity/income support
for many years now on the highest rate due to illness. In April 2013 council tax changed their
rules and a 19.5% needed to be paid unless exempt from this change. As you will be aware the DWP has been in
the process of changing everyone that was getting the old benefit incapacity
benefit to the new benefit ESA, this should have all been completed by now,
but due to things going wrong there is still people on incapacity that have
not been moved over yet to the new Benefit ESA. I am one of these people, but once they
move me over, I will be in the support group of ESAs. I have called the DWP many times and they
cannot give me a timeline of the changeover. Under the new rules I would be exempt from
the 19.5% council tax, it is not my fault the DWP are not working fast enough
to move people over the new benefits. I would like to know the full policy for
this and has this been taken into account when
working out the new policies. Surely if my benefits are still under the
old policy, I should still be exempt. Regards Simon Cordell 86: — Original Message — From: revs@enfield.gov.uk
[mailto:revs@enfield.gov.uk] Sent: 12 February 2015 10:44 To: lorraine32@blueyonder.co.uk Subject: Council Tax Account
<55508596> Protect - Private and Confidential Dear Mr Cordell Council Tax Account: 55508596 Property address: 109 BURNCROFT Avenue,
Enfield, EN3 7JQ Thank you for your email sent 10th
February 2015. As requested, the Housing Benefit/Council
Tax Support Team have reviewed your Council Tax Support and have confirmed
that your claim has been assessed correctly. This means that you are liable to pay the 19.5%
shortfall based on your financial/personal circumstances. For further information on how your
Housing Benefit & Council Tax Support has been worked out please contact
them direct on 0208-379-3798, quoting the claim reference number: 1623514. Please Note: The outstanding council tax
for the above address has been passed to Equita
Enforcement Agency and I must advise you to contact them immediately
regarding payment. Yours sincerely Mr Dunwell
Council Tax Officer For Council Tax Discounts and Exemptions,
Setting up a Direct Debit, Reporting Changes, go to www.enfield.gov.uk/counciltaxonline or visit the My Enfield page to register
for an Account, giving you access to information and services 24 hours per
day. Or pay online Customer Council Tax tel: (+44)
020 8379 1000. Local Council Tax Consultation for 2015/16
is now open to 28/11/2014. The 87: proposals and questionnaire can be viewed
via this link www.enfield.gov.uk/ctaxconsultation Enfield Council is committed to serving
the whole borough fairly, delivering excellent services and building strong
communities. Opinions expressed in this email are those of the individual and
not necessarily those of the London Borough of Enfield. This email and any
attachments or files transmitted with it are strictly confidential and
intended solely for the named addressee. It may contain privileged and
confidential information and if you are not the intended recipient and
receive it in error you must not copy, distribute or
use the communication in any other way. All traffic handled by the Government
Connect Secure Extranet may be subject to recording/and or monitoring in
accordance with relevant legislation. This email has been scanned for viruses,
but we cannot guarantee that it will be free of viruses or malware. The
recipient should perform their own virus checks. |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Exempt from 19.5% Council tax liability. |
04/03/2015 |
|
|
88 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Info |
Wed
04/03/2015 10:52 Dear
Mr Cordell I
refer to your enquiry regarding your request to be exempt from 19.5% Council
tax liability. According
to our records, you are currently not in receipt of the required welfare
benefit that would entitle you to full Council Tax Support. Whilst
I appreciate your comments regarding the delay in changing your benefit
status, until I receive information from the Department of Work and Pensions
that you are in receipt of the correct benefit that will give you full
Council Tax exemption, I am unable to change my records and the 19.5% Council
Tax liability remains payable. I
suggest that if you are still experiencing difficulty
in paying this, that you apply on-line for a Council Tax hardship payment at
enfield.gov.uk. Colin
Bullworthy Benefits
Operations Manager Finance,
Resources and Customer Services Enfield
Council Silver
Street Enfield EN1
3XY Tel:
020 8379 4924 Email: colin. bullworthv@enfield.gov.uk |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Start of Stage 3 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
RE: Housing
Benefit/Council |
A: Claim
Date; 01/08/2008 B: Claim
Start Date; 13/08/2008 C: Claim
Receipt Date; 04/08/2008 D: Claim
End Date; 26/07/2013 E: Effective
Date; 26/07/2013 |
|
Page Number(s) 1: |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
56 Info |
1: Award Details Benefit Change
Type: Claim Termination |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Housing Benefit
Notification |
|
|
|
2: 3: 4: |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
57 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
RE: Housing
Benefit/Council |
A: Start
Date; 26/07/2013 B: End
Date; 28/07/2013 6: C: Claim Start Date: 09/09/2007 D: Claim End Date; 09/08/2013 E: Claim Receipt Date; Not Received F: Effective Date; 09/08/2013 7: G: Claim Date; 09/08/2013 F: Claim Status; Inactive G: Claim Start Date; 09/08/2013 H: Claim End Date; 04/08/2013 I: Claim Receipt Date; 09/08/2013 J: Effective Date; Not Received 8: K: Claim Date; 16/10/2013 L: Claim Status; Inactive M: Claim Start Date; 10/08/2013 N: Claim End Date; 19/11/2013 O: Claim Receipt Date; 16/10/2013 P: Effective
Date; 19/11/2013 Q: Claim
End Reason; Fail to Return Self Cert 9: R: Claim Date; 20/11/2013 S: Claim
Status; Active T: Claim Start Date; 20/11/2013 U: Claim End Date; Not Received V: Claim Receipt Date; 16/11/2013 W: Effective
Date; 20/11/2013 |
|
5: 6: 7 8 9 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
58 Info |
5 Page 1 of 1 Award Details Benefit Change
Type: Claim Termination Name: SIMON PAUL
CORDELL Nino: JH65381ID D-O-B: 26 Jan
1981 Assessment Benefit Type:
Employment and Support Allowance Received Date: Claim Date: 16
Oct 2013 Claim Status:
Inactive Claim Start Date:
10 Aug 2013 Claim End Date:
19 Nov 2013 Claim Receipt
Date: 16 Oct 2013 Effective Date:
19 Nov 2013 Claim End Reason:
Fail to return Self Cert Information: Award Award Start Date:
No Award Award Sanctioned Desc: Award End Date: Joint Claim
Indicator: Excess Income
Over Req Amount: NI Credit
Eligibility Indicator Award Amount: Up rating
Indicator: Award End Reason: file:///C:/Users/pnewton/AppData/Local/Temp/8/AtlasResp.html 02/02/2017 6 Page 1 of 1 Award Details Benefit Change
Type: New Claim Name: SIMON PAUL
CORDELL Nino: JH65381ID D-O-B: 26 Jan
1981 Assessment Benefit Type:
Income Support Received Date: Claim Date: 20
Nov 2013 Claim Status:
Active Claim Start Date:
20 Nov 2013 Claim End Date:
Not Received Claim Receipt
Date: 16 Nov 2013 Effective Date:
20 Nov 2013 Claim End Reason: Information:
MULTIPLE AWARDS Award Award Start Date:
20 Nov 2013 Award Sanctioned Desc: Not sanctioned Award End Date:
25 Nov 2013 Joint Claim
Indicator: Single Claim: Excess Income
Over Req Amount: 0.00 NI Credit
Eligibility Indicator: Not Creditable Award Amount:
88.03 Uprating
Indicator: Not uprating Award End Reason Award Start Date:
26 Nov 2013 Award Sanctioned Desc: Not sanctioned Award End Date:
Not Received Joint Claim
Indicator: Single Claim: Excess Income
Over Req Amount: 0.00 NI Credit
Eligibility Indicator: Not Creditable Award Amount:
102.70 Uprating
Indicator: Not uprating Award End Reason:
Award Not Stopped file:///C:/Users/pnewton/AppData/Local/Temp/8/AtlasResp.html 02/02/2017 7 Page 1 of 1 Award Details Benefit Change
Type: New Claim Name: PAUL
CORDELL Nino: JH65381ID D-O-B: 26 Jan
1981 Assessment Benefit Type:
Income Support Received Date: Claim Date: 09
Aug 2013 Claim Status:
Inactive Claim Start Date:
09 Aug 2013 Claim End Date:
09 Aug 2013 Claim Receipt
Date: 09 Aug 2013 Effective Date:
Not Received Claim End Reason:
Customer Required to be Available for Work Information Award Award Start Date:
No Award Award Sanctioned Desc: Award End Date: Joint Claim
Indicator Excess Income
Over Req Amount: NI Credit
Eligibility Indicator: Award Amount: Uprating
Indicator: Award End Reason: file:///C:/Users/pnewton/AppData/Local/Temp/8/AtlasResp.html 02/02/2017 8 Page 1 of 1 Award Details Benefit Change
Type: Claim Termination Name: SIMON PAUL
CORDELL Nino: JH65381ID D-O-B: 26 Jan
1981 Assessment Benefit Type:
Employment and Support Allowance Received Date: Claim Date: 16
Oct 2013 Claim Status:
Inactive Claim Start Date:
10 Aug 2013 Claim End Date:
19 Nov 2013 Claim Receipt
Date: 16 Oct 2013 Effective Date:
19 Nov 2013 Claim End Reason:
Fail to return Self Cert Information: Award Award Start Date:
No Award Award Sanctioned Desc.: Award End Date: Joint Claim
Indicator: Excess Income
Over Req Amount: NI Credit
Eligibility Indicator: Award Amount: Up rating
Indicator: Award End Reason: file:///C:/Users/pnewton/AppData/Local/Temp/8/AtlasResp.html 02/02/2017 9 Page 1 of 1 Award Details Benefit Change
Type: New Claim Name: SIMON PAUL
CORDELL Nino: JH65381ID D-O-B: 26 Jan
1981 Assessment Benefit Type:
Income Support Received Date Claim Date: 20
Nov 2013 Claim Status:
Active Claim Start Date:
20 Nov 2013 Claim End Date:
Not Received Claim Receipt
Date: 16 Nov 2013 Effective Date:
20 Nov 2013 Claim End Reason: Information:
MULTIPLE AWARDS Award Award Start Date:
20 Nov 2013 Award Sanctioned Desc: Not sanctioned Award End Date:
25 Nov 2013 Joint Claim
Indicator: Single Claim Excess Income
Over Req Amount: 0.00 NI Credit
Eligibility Indicator: Not Creditable Award Amount:
88.03 Uprating
Indicator: Not uprating Award End Reason Award Start Date:
26 Nov 2013 Award Sanctioned Desc: Not sanctioned Award End Date:
Not Received Joint Claim
Indicator: Single Claim Excess Income
Over Req Amount: 0.00 NI Credit
Eligibility Indicator: Not Creditable Award Amount:
102.70 Uprating
Indicator: Not uprating Award End Reason:
Award Not Stopped file:///C:/Users/pnewton/AppData/Local/Temp/8/AtlasResp.html 02/02/2017 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
59 |
Housing Benefit Notification |
06/03/2011 |
|
|
10 11 12 13 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
59 Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
60 |
Housing Benefit Notification |
06/03/2012 |
|
14 15 16 17 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Info |
Na |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
61 |
Housing Benefit Notification |
14/03/2013 |
|
|
18 19 20 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
61 Info |
Mr S Cordell 109 Burncroft Avenue Enfield EN3 7JQ Claim Reference: 1623514 NI Reference:
JH653811D Rent Reference: 497630 Council Tax
Account:55508596 14/03/13 Dear Mr Cordell Housing Benefit Notification I have changed your Housing Benefit from
01/04/2013 to take account of new year benefit levels from April. I have
decided that your benefit is now as follows: £86.84 per week from 01/04/2013 How You Will Be Paid Your benefit will be paid by directly
crediting your rent account. Notification of Council Tax Support I have worked out your council tax support
from 01/04/2013 to take account of new year benefit levels from April. I have
decided that your benefit is now as follows: £12.64 per week from 01/04/2013 How
You Will Be Paid £658.99 council tax support has been paid
to your council tax account. The total amount of council tax support for
2013/14 is £658.99. You will soon receive a Council Tax bill
dated 14/03/13 that will tell you how much council tax you will now have to
pay. On the back of the bill is a summary of how we have calculated your
Council Tax. Other Information Appeal details for Housing Benefit,
information on the Council Tax Support scheme and other information are
included with this letter. About Council Tax Support In previous years the Government has
funded a national Council Tax Benefit Scheme which may have meant you did not
pay Council Tax. The Government is abolishing the national Council Tax
Benefit Scheme from 1 April 2013. In its place, councils have been asked to
set up local support schemes for council tax but Page
1 of 3 19 the Government has given less funding than
it currently costs. In Enfield, the shortfall in funding is over £4m a year. Despite this funding shortfall, Enfield
Council has agreed a new local Council Tax Support Scheme based on the
previous national benefit scheme with some amendments. Details of the new
scheme are available on our website, www.enfield.gov.uk/counciltaxonline. Your Council Tax Support award has been
based on this new scheme. How Council Tax Support is worked out Council Tax Support is worked out using
the information supplied in your previous Council Tax Benefit claim and the
amount of Council Tax expected for the property you live in. We start with looking at if you are
eligible for any discounts, such as single person discount. We then turn your
remaining amount of council tax into a weekly amount. Pensioners, war widows of working age, and
those receiving war disability payments will continue to be eligible for
Council Tax Support for up to 100% of the Council Tax that you have to pay. For the remaining working age claims (aged up
to 65) you can receive a maximum benefit of up to 80.5% of council tax due. Claimants receiving the following benefits
will automatically give you the full award less any deductions for
non-dependents (other adults living with you): -
Income
Support, -
Guaranteed
Credit -
Income
based job seekers allowance -
Income
related employment and support allowance This means that if you are working age and
not in a protected group, you will get 80.5% of your council tax as a
benefit. If you are a pensioner or protected, you will get 100%. For all other claims we look at your total
income, any savings that you have and deduct from that a recommended
allowance that you need to live on depending on your circumstances and family
make-up. For every £1 that your total income is
over the recommended allowance we deduct 20p from the weekly maximum amount
of Council Tax Support you can receive. The amount left is the Council Tax
Support we give you each week. All weekly amounts are then worked out for
the year and paid to your Council Tax Account. You will receive a bill
setting out what contribution, if any, you are expected to pay towards
Council Tax. See the back of the Council Tax bill which for information on
how we can calculate your contribution. Your sincerely Enfield Benefits Service Page 2 of 3 20 Claim reference: 1623514 Nl
reference: JH653811D How Your Housing Benefit Has Been Worked
Out From 01/04/2013 your Housing Benefit will
be £86.84 each week. The rent you are charged each week is
£92.49. Housing Benefit cannot pay for some
service charges that are included in your rent. The rent you pay has to be reduced by the amount of these service charges.
These amounts are shown below: Actual amount for Ineligible Water £5.65 Total deductions for services £5.65 The amount of rent after deducting these
charges is called your maximum eligible rent. Your rent of £92.49 must be
reduced by £5.65, to £86.84 each week. This is your maximum eligible rent. The maximum Housing Benefit you can get is
£86.84 each week. This figure is used when working out 'your total weekly
Housing Benefit'. Your Total Weekly Housing Benefit As you are receiving Income Support, I can
pay the maximum Housing Benefit of £86.84 each week. Page
3 of 3 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
62 |
Notification of Suspension of Benefit Suspension of Housing Benefit |
04/07/2013 |
|
21 22 23 24 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
62 Info |
Mr S Cordell A5698CY HMP Wormwood Scrubs PO Box 757 Du Cane
Road London W12 0AE 04/07/2013 Dear Mr Cordell 109 Burncroft Avenue Enfield EN3 7JQ Notification of Suspension of Benefit
Suspension of Housing Benefit The law allows me to suspend your Housing
Benefit payments in certain circumstances. I am writing to tell you that I
have suspended payments from 08/07/2013 because we have been informed you are
in prison. Please confirm if you are on remand or
have been sentenced. If you have been sentenced, please confirm
the date you were sentenced. Please reply within one calendar month of
the date of this letter or we will cancel your benefit. Any delay may mean that you lose some
benefit. If you are awarded any benefit it will
start from the Monday following the date, I receive the form. If you want me
to consider awarding you benefit back to the date you made your original
claim, you must tell me when you want the claim to start from, and the
reasons why you failed to give me the information I asked for with your
previous application. Claim Reference: 1623514 Nl
Reference: JH653811D Rent Reference: 497630 Council Tax Account:55508596 Suspension of Council Tax Support The law allows me to suspend council tax
support payments in certain circumstances. I am writing to tell you that I
have suspended your council tax support payments from 04/07/2013 because we
have been advised you are in prison. Applying for Further Help If you wish to re-apply for further help
to pay your rent based on your new circumstances, you can apply online at: www.enfield.gov.uk/benefitcalculator,
within one month of the date of this letter. Any delay may mean that you lose
some benefit. Page 1 of 4 22 If your circumstances change, you must
tell us about them immediately. For example: -
You
start working or you earn more or less money -
Your benefits/tax
credits change or are stopped -
You
move home -
Your
rent changes -
You
go to stay with friends, family or go into hospital for more than 2 weeks -
You
become a student or stop being a student -
Anyone
comes to live with you, or someone moves out -
Your
savings change -
Your
child leaves school or other education -
You
have a baby -
Someone
dies -
Any
other change which may affect your entitlement to benefit -
Someone
else in your home has any of these changes If you don't tell us about a change, we
may fine you or take legal action and you will have to pay back any money
that you were not entitled to. You can report a change in circumstance on
our website at www.enfield.gov.uk/benefitsonline or
by calling 020 8379 1000, Alternatively, you can write to us telling
us what has changed, when and if there has been a delay in telling us, why.
You will also need to send evidence to support your claim. Further information
is also available on our website www.enfield.gov.uk/benefits. Right of Appeal for Housing Benefit If you do not agree with the Housing
Benefit decision, you must challenge it within one month of the date of this
letter. You can: -
Ask
us to explain our decision (by phoning 020 8379 1000) -
Write
and ask us to reconsider -
Write
to us and ask for our decision to be looked at by the Independent Tribunal
run by the Tribunal Service. Your letter must be written in English, be
signed by you and contain your name and address, the benefit you are
appealing against and the grounds for your appeal. Please include any
evidence that supports your appeal. Appeals about the income used in your
Pension Credit Award will be forwarded to the Pension Credit Service as we
are legally bound to use the figures, they give us. If you disagree with a Local Council Tax
Support Scheme decision If you do not agree with the Council Tax
Support Scheme decision, you do not have a formal right to appeal. However,
you can still: Ask us to explain our decision (by phoning
020 8379 1000) Write and ask us to reconsider If you are still unhappy you can write to
us to make a formal complaint Page 2 of 4 23 Your
letter must be written in English, be received within one month of the date
of this letter, be signed by you and give your name, address, grounds for
reconsideration and any evidence. Pension
Service Enquiries If
you need to contact the Pension Centre about your Pension Credits, you can
either phone them on 0845 606 0265 or write to them at The Pension Centre, PO
Box 4, Gateshead, NE92 1BQ Further
information about benefits and an explanation of key terms is available on
our website www.enfield.gov.uk/benefitsonline How
to contact us New
online service. Most
frequently asked for information and online forms all in one place. www.enfield.gov.uk/counciltaxonline or www.enfield.gov.uk/benefitsonline There
are free internet facilities in local council libraries and at our major
reception areas. Email
- revs@enfield.gov.uk Telephone
- 020 8379 1000 To
get to the right information even faster you can use Hot Keys to take you
straight there. Post
- Revenues and Benefits Division, PO Box 63, Civic Centre, Enfield, EN1 3XW
In person Our reception areas can be very busy, and you may have to wait to
see an advisor. If you are making a new claim, you can make an appointment to
see a benefit advisor by calling 020 8379 1000. Drop-in
services are available at the following locations Monday to Friday 9am to
4pm: John
Wilkes House, 79 High Street, Ponders End, Enfield, EN3 4EN Civic Centre,
Silver Street, Enfield, EN1 3XW Edmonton
Centre, 36-44 South Mall, Edmonton, N9 OTN (Simple enquiries and forms only)
Pension Service Enquiries If
you need to contact the Pension Centre about your Pension Credits, you can
either phone them on 0845 606 0265 or write to them at The Pension Centre, PO
Box 4, Gateshead, NE92 1BQ Further
information about benefits and an explanation of key terms is available on
our website www.enfield.gov.uk/benefitsonline Yours
sincerely Page
3 of 4 24 Rashida Hajaj
Benefits Assessor |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
10/08/2013 |
|
|
25 26 27 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
63 Info |
Mr
S Cordell A5698CY HMP
Wormwood Scrubbs PO Box 757 Claim
Reference: 1623514 Nl Reference: JH653811D Rent
Reference: 497630 Council
Tax Account:55508596 Du
Cane Road London W12 0AE 14/08/2013
Dear Mr Cordell 109
Burncroft Avenue Enfield EN3 7JQ Cancellation of Housing Benefit Your
claim has been cancelled from 08/07/2013 because there has been a change in a
state benefit
you receive. Cancellation
of Council Tax Support Your
claim has been cancelled from 08/07/2013 because there has been a change in a
state benefit you receive. Applying
for further help If
you wish to re-apply for help to pay your rent or council tax based on your
new circumstances, you can apply online at: www.enfield.gov.uk/benefitcalculator. Any delay may mean that you lose some benefit. Changes
in your circumstances If
your circumstances change, you must tell us about them immediately. For
example: -
You start working or you earn more
or less money -
Your benefits/tax credits change or are stopped -
You move home -
Your rent changes -
You go to stay with friends, family or go into
hospital for more than 2 weeks -
You become a student or stop being a student -
Anyone comes to live with you, or someone moves
out -
Your savings change -
Your child leaves school or other education -
You have a baby -
Someone dies -
Any other change which may affect your
entitlement to benefit -
Someone else in your home has any of these
changes If
you don't tell us about a change, we may fine you or take legal action and
you will have to pay back any money that you were not entitled to. Page
1 of 3 26 You can report a change in circumstance on
our website at www.enfield.gov.uk/benefitsonline or
by calling 020 8379 1000. Alternatively, you can write to us telling
us what has changed, when and if there has been a delay in telling us, why.
You will also need to send evidence to support your claim. Further
information is also available on our website www.enfield.gov.uk/benefits. If you disagree with a Local Council Tax
Support Scheme decision If you do not agree with the Council Tax
Support Scheme decision, you do not have a formal right to appeal. However,
you can still: Ask us to explain our decision (by phoning
020 8379 1000) Write and ask us to reconsider If you are still unhappy you can write to
us to make a formal complaint Your letter must be written in English, be
received within one month of the date of this letter, be signed by you and
give your name, address, grounds for reconsideration and any evidence. How to contact us New online service. Most frequently asked for information and
online forms all in one place. www.enfield.gov.uk/counciltaxonlineor www.enfield.gov.uk/benefitsonline There are free internet facilities in
local council libraries and at our major reception areas. Email - revs@enfield.gov.uk Telephone - 020 8379 1000 To get to the right information even
faster you can use Hot Keys to take you straight there. Post - Revenues and Benefits Division, PO
Box 63, Civic Centre, Enfield, EN1 3XW in person Our reception areas can be
very busy, and you may have to wait to see an advisor. If you are making a
new claim, you can make an appointment to see a benefit advisor by calling
020 8379 1000. Drop-in services are available at the
following locations Monday to Friday 9am to 4pm: John Wilkes House, 79 High Street, Ponders
End, Enfield, EN3 4EN Civic Centre, Silver Street, Enfield, EN1 3XW Edmonton Centre, 36-44 South Mall,
Edmonton, N9 OTN (Simple enquiries and forms only) Pension Service Enquiries If you need to contact the Pension Centre
about your Pension Credits, you can either Page 2 of 3 27 phone them on 0845 606 0265 or write to
them at The Pension Centre, PO Box 4, Gateshead, NE92 1BQ Further information about benefits and an explanation
of key terms is available on our website www.enfield.gov.uk/benefitsonline Yours sincerely Linda Rappe
Benefit Assessor Page 3 of 3 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Award of Benefit |
|
28 29 30 31 32 33 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
64 Info |
Claim Reference: 1623514 Nl
Reference: JH653811D Rent Reference: 497630 Council Tax Account:55508596 01/11/2013 Dear Mr Cordell 109 Burncroft Avenue Enfield EN3 7JQ Award of Benefit Mr S Cordell A5698CY HMP Wormwood Scrubbs
PO Box 757 Du Cane Road London W12 0AE Housing Benefit Notification Thank you for your claim for Housing
Benefit. I have re-instated your claim because we have looked at your claim
again. I have decided that your benefit is as follows: £86.84 per week from 08/07/2013 to
11/08/2013 £86.84 per week from 12/08/2013 How You Will Be Paid Your benefit will be paid by directly
crediting your rent account. Your benefit payment of £1,649.96 for
08/07/2013to 17/11/2013 will be paid on 11/11/2013. Notification of
Council Tax Support Thank you for your claim for council tax
support. I have decided that your benefit is as follows: £12.64 per week from
08/07/2013 to 11/08/2013 £12.64 per week from 12/08/2013 How You Will
Be Paid £482.05 council tax support has been paid
to your council tax account. The total amount of council tax support for
2013/14 is £658.98. You will soon receive a Council Tax bill
that will tell you how much council tax you will now have to pay. Right of Appeal for Housing Benefit If you do not agree with the Housing
Benefit decision, you must challenge it within one month of the date
of this letter. Page 1 of 6 29 You can: -
Ask
us to explain our decision (by phoning 020 8379 1000) -
Write
and ask us to reconsider -
Write
to us and ask for our decision to be looked at by the Independent Tribunal
run by the Tribunal Service. Your letter must be written in English, be
received within one month of the date of this letter, be signed by you and
give your name, address, grounds for reconsideration and any evidence. If you disagree with a Local Council Tax
Support Scheme decision If you do not agree with the Council Tax
Support Scheme decision, you do not have a formal right to appeal. However,
you can still: Ask us to explain our decision (by phoning
020 8379 1000) Write and ask us to reconsider If you are still unhappy you can write to
us to make a formal complaint Your letter must be written in English, be
received within one month of the date of this letter, be signed by you and
give your name, address, grounds for reconsideration and any evidence. Changes in your circumstances If your circumstances change, you must
tell us about them immediately. For example: -
You start
working or you earn more or less money -
Your
benefits/tax credits change or are stopped -
You
move home -
Your
rent changes -
You
go to stay with friends, family or go into hospital for more than 2 weeks -
You
become a student or stop being a student -
Anyone
comes to live with you, or someone moves out -
Your
savings change -
Your
child leaves school or other education -
You
have a baby -
Someone
dies -
Any
other change which may affect your entitlement to benefit -
Someone
else in your home has any of these changes If you don't tell us about a change, we
may fine you or take legal action and you will have to pay back any money
that you were not entitled to. You can report a change in circumstance on
our website at www.enfield.gov.uk/benefitsonline
or by calling 020 8379 1000. Alternatively, you can write to us telling
us what has changed, when and if there has been a delay in telling us, why.
You will also need to send evidence to support your claim. Further
information is also available on our website www.enfield.gov.uk/benefits. How to contact us New online service. Most frequently asked for information and
online forms all in one place. www.enfield.gov.uk/counciltaxonline or
www.enfield.gov.uk/benefitsonline There are free internet facilities in
local council libraries and at our major reception areas. Page 2 of 6 30 Email
- revs@enfield.gov.uk
Telephone - 020 8379 1000 To
get to the right information even faster you can use Hot Keys to take you
straight there. Post
- Revenues and Benefits Division, PO Box 63, Civic Centre, Enfield, EN1 3XW In
person Our reception areas can be very busy, and you may have to wait to see
an advisor. If you are making a new claim, you can make an appointment to see
a benefit advisor by calling 020 8379 1000. Drop-in
services are available at the following locations Monday to Friday 9am to
4pm: John
Wilkes House, 79 High Street, Ponders End, Enfield, EN3 4EN Civic Centre,
Silver Street, Enfield, EN1 3XW Edmonton
Centre, 36-44 South Mall, Edmonton, N9 0TN (Simple enquiries and forms only)
Pension Service Enquiries If
you need to contact the Pension Centre about your Pension Credits, you can
either phone them on 0845 606 0265 or write to them at The Pension Centre, PO
Box 4, Gateshead, NE92 1BQ Further
information about benefits and an explanation of key terms is available on
our website www.enfield.gov.uk/benefitsonline Yours
sincerely Benefits
Assessment Team Page
3 of 6 31 How Your Housing Benefit Has Been Worked
Out for the period From 08/07/2013 to 11/08/2013 your Housing
Benefit will be £86.84 each week. Claim reference: 1623514 The rent you are charged each week is
£92.49. Housing Benefit cannot pay for some
service charges that are included in your rent. The rent you pay has to be reduced by the amount of these service charges.
These amounts are shown below: Actual amount for Ineligible Water £5.65 Total deductions for services £5.65 The amount of rent after deducting these
charges is called your maximum eligible rent. Your rent of £92.49 must be
reduced by £5.65, to £86.84 each week. This is your maximum eligible rent. The maximum Housing Benefit you can get is
£86.84 each week. This figure is used when working out 'your total weekly
Housing Benefit'. The amount of Housing Benefit has been
worked out by comparing the money you have coming in each week, to an amount
the Government has decided is the minimum that someone in your circumstances
needs to cover basic living expenses. Your Total Weekly Income The amount of money you have coming in
each week has been worked out as follows: Your Total Savings If you have savings and capital over
£6,000.00, an amount of £1.00 must be added to your weekly income for each
additional £250.00, or part of £250.00 you have. You have told me that you have no savings
or capital, so I have added nothing to your weekly income. If you get savings
credit in your pension credit, your savings have already been taken into account by the Pension Service and will not be
shown on this letter. Your Applicable Amount Your applicable amount is made up of the
following allowances and premiums: Single claimant 25 or over Total applicable amount Your Total Weekly Housing Benefit As your total weekly income of £0.00 is
the same as or less than your 'applicable amount' of £71.70,1 can pay you
your maximum Housing Benefit of £86.84 each week. You may be entitled to Income Support or
Jobseeker's Allowance. You should contact the Jobcentre Plus on 0800 055 6688
for more information. £71.70 £71.70 Claim reference: 1623514 Page 4 of 6 32 How Your Housing Benefit Has Been Worked
Out for the period From 12/08/2013 your Housing Benefit will
be £86.84 each week. Nl
reference: JH653811D Your maximum housing benefit is £86.84.
This amount has not changed since 08/07/2013. Please look at that period for full
details of how your maximum benefit has been worked out. Your Total Weekly Housing Benefit Since you are receiving Employment and
Support Allowance (income related), you are entitled to the maximum Housing
Benefit of £86.84 each week. How Your Council Tax Support Has Been
Worked Out Based on your circumstances I have decided
to assess your claim using the Working Age scheme. From 08/07/2013 to 11/08/2013, your
council tax support is £12.64 each week. The maximum council tax support you could
get Your council tax liability for the year is
£818.62 which for this period is £15.70 each week. The maximum council tax support you could
get is therefore £15.70 each week. This figure is used when working out 'your
total weekly council tax support'. Your Total Weekly Income The amount of money you have coming in
each week has been worked out as follows: Total Weekly Income £0.00 Your Total Savings The Working Age scheme sets the amounts
added to your weekly income if you have savings. If you have savings and
capital over £6,000.00, an amount of £1.00 must be added to your weekly
income for each additional £250.00, or part of £250.00 you have. You have told me that you have no savings
or capital, so I have added nothing to your weekly income. If you get savings
credit in your pension credit, your savings have already been taken into account by the Pension Service and will not be
shown on this letter. Your applicable amount Your applicable amount is made up of the
following allowances and premiums: Single claimant 25 or over £71.70 Total Applicable Amount £71.70 Your Total Weekly Council Tax Support As your total weekly income of £0.00 is
the same as or less than your 'applicable amount' of £71.70,1 can pay you
your maximum council tax support of £15.70 each week. A reduction of the maximum council tax
support of £15.70 that you could get each week must be reduced by £3.06, to
£12.64. How Your Council Tax Support Has Been
Worked Out Page 5
of 6 33 Based on your circumstances I have decided
to assess your claim using the Working Age scheme. From 12/08/2013, your council tax support
is £12.64 each week. The maximum council tax support you could
get Your council tax liability for the year is
£818.62 which for this period is £15.70 each week. The maximum council tax support you could
get is therefore £15.70 each week. This figure is used when working out 'your
total weekly council tax support'. Your Total Weekly Council Tax Support A reduction of the maximum council tax
support of £15.70 that you could get each week must be reduced by £3.06, to
£12.64. As you are receiving income related
employment and support allowance, you are entitled to the maximum council tax
support of £12.64 each week. Page 6 of 6 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
65 |
|
|
34 35 36 36 36 37 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
65 Info |
Mr S Cordell 109 Burncroft Avenue Enfield EN3 7JQ Claim Reference: 1623514 NI Reference: JH653811D Rent Reference: 497630 Council Tax Account:55508596 22/11/2013 Dear Mr Cordell 109 Burncroft Avenue Enfield EN3 7JQ No
Change in Benefit Housing Benefit Notification I have worked out your Housing Benefit
again because you have been awarded a state benefit. However, this has not
changed your benefit, which remains as follows: £86.84 per week from 25/11/2013 Notification
of Council Tax Support I have worked out your council tax support
again because you have been awarded a state benefit. However, this has not
changed your benefit, which remains as follows: £12.64 per week from 25/11/2013 How
You Will Be Paid Your council tax support award for 2013/14
has not changed. The total amount of council tax support for that year is
£658.98. Right of Appeal for Housing Benefit If you do not agree with the Housing
Benefit decision, you must challenge it within one month of the date
of this letter. You can: -
Ask
us to explain our decision (by phoning 020 8379 1000) -
Write
and ask us to reconsider -
Write
to us and ask for our decision to be looked at by the Independent Tribunal
run by the Tribunal Service. Your letter must be written in English, be
received within one month of the date of this letter, be signed by you and
give your name, address, grounds for reconsideration and any evidence. If you disagree with a Local Council Tax
Support Scheme decision If you do not agree with the Council Tax
Support Scheme decision, you do not have a formal right to appeal. However,
you can still: Ask us to explain our decision (by phoning
020 8379 1000) Write and ask us to reconsider Page 1 of 4 35 If you are still unhappy you can write to
us to make a formal complaint Your letter must be written in English, be
received within one month of the date of this letter, be signed by you and
give your name, address, grounds for reconsideration and any evidence. Changes in your circumstances If your circumstances change, you must
tell us about them immediately. For example: -
You
start working or you earn more or less money -
Your
benefits/tax credits change or are stopped -
You
move home -
Your
rent changes -
You
go to stay with friends, family or go into hospital for more than 2 weeks -
You
become a student or stop being a student -
Anyone
comes to live with you, or someone moves out -
Your
savings change -
Your
child leaves school or other education -
You
have a baby -
Someone
dies -
Any other
change which may affect your entitlement to benefit -
Someone
else in your home has any of these changes If you don't tell us about a change, we
may fine you or take legal action and you will have to pay back any money
that you were not entitled to. You can report a change in circumstance on
our website atwww.enfield.gov.uk/benefitsonline or by calling 020 8379 1000. Alternatively, you can write to us telling
us what has changed, when and if there has been a delay in telling us, why.
You will also need to send evidence to support your claim. Further
information is also available on our website www.enfield.gov.uk/benefits. How to contact us New online service. Most frequently asked for information and
online forms all in one place. www.enfield.gov.uk/counciltaxonlineorwww.enfield.gov.uk/benefitsonline There are free internet facilities in
local council libraries and at our major reception areas. Email - revs@enfield.gov.uk Telephone - 020 8379 1000 To get to the right information even
faster you can use Hot Keys to take you straight there. Post - Revenues and Benefits Division, PO
Box 63, Civic Centre, Enfield, EN1 3XW In person Our reception areas can be very busy,
and you may have to wait to see an advisor. If you are making a new claim,
you can make an appointment to see a benefit advisor by calling 020 8379 3798 Drop in
services are available at the following locations Monday to Friday 9am to
4pm: Page 2 of 4 36 John Wilkes House, 79 High Street, Ponders
End, Enfield, EN3 4EN Civic Centre, Silver Street, Enfield, EN1 3XW Edmonton Centre, 36-44 South Mall,
Edmonton, N9 OTN (Simple enquiries and forms only) Pension Service
Enquiries If you need to contact the Pension Centre
about your Pension Credits, you can either phone them on 0845 606 0265 or
write to them at The Pension Centre, PO Box 4, Gateshead, NE92 1BQ Further information about benefits and an
explanation of key terms is available on our website www.enfield.gov.uk/benefitsonline Yours sincerely Mark Pruis Page 3 of 4 37 Claim reference: 1623514 Nl
reference: JH653811D How Your Housing Benefit Has Been Worked
Out for the period From 25/11/2013 your Housing Benefit will
be £86.84 each week. The rent you are charged each week is
£92.49. Housing Benefit cannot pay for some
service charges that are included in your rent. The rent you pay has to be reduced by the amount of these service charges.
These amounts are shown below: Actual amount for Ineligible Water £5.65 Total deductions for services £5.65 The amount of rent after deducting these
charges is called your maximum eligible rent. Your rent of £92.49 must be
reduced by £5.65, to £86.84 each week. This is your maximum eligible rent. The maximum Housing Benefit you can get is
£86.84 each week. This figure is used when working out 'your total weekly
Housing Benefit'. Your Total Weekly Housing Benefit As you are receiving Income Support, I can
pay the maximum Housing Benefit of £86.84 each week. How Your Council Tax Support Has Been
Worked Out Based on your circumstances I have decided
to assess your claim using the Working Age scheme. From 25/11/2013, your council tax support
is £12.64 each week. The maximum council tax support you could
get Your council tax liability for the year is
£818.62 which for this period is £15.70 each week. The maximum council tax support you could
get is therefore £15.70 each week. This figure is used when working out 'your
total weekly council tax support'. Your Total Weekly Council Tax Support A reduction of the maximum council tax
support of £15.70 that you could get each week must be reduced by £3.06, to
£12.64. As you are receiving income support, I can
pay you your maximum council tax support of £12.64 each week. Page 4 of 4 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
66 |
Housing
Benefit Notification |
01/03/2013 |
|
38 39 40 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
66 Info |
38 Mr S Cordell 109 Burncroft
Avenue Enfield EN3 7JQ Claim Reference:
1623514 Nl Reference: JH653811D Rent Reference:
497630 Council Tax Account:55508596 01/03/2014 Dear Mr Cordell Housing
Benefit Notification I have changed
your Housing Benefit from 07/04/2014 to take account of new year benefit
levels from April. I have decided that your benefit is now as follows: £90.65 per week
from 07/04/2014 How You Will Be Paid Your benefit will
be paid by directly crediting your rent account. Council Tax
Support Notification I have worked out
your council tax support from 01/04/2014 to take account of new council tax
and benefit levels from April. I have decided that your benefit is now as
follows: £12.60 per week
from 01/04/2014 How You Will Be Paid £657.11 council
tax support has been paid to your council tax account. The total amount of
council tax support for 2014/15 is £657.11. You will receive
a council tax bill dated 14th March 2014that will tell you how much council
tax you will now have to pay. On the back of the bill is a summary of how we
have calculated your council tax. Right of Appeal
for Housing Benefit If you do not
agree with the Housing Benefit decision, you must challenge it within one
month of the date of this letter. You can: -
Ask
us to explain our decision (by phoning 020 8379 1000) -
Write
and ask us to reconsider -
Write
to us and ask for our decision to be looked at by the Independent Tribunal
run by the Tribunal Service. Your letter must
be written in English, be received within one month of the date of this
letter, be signed by you and give your name, address, grounds for
reconsideration and any evidence. If you disagree
with a Local Council Tax Support Scheme decision Page 1 of 4 39 If you do not
agree with the Council Tax Support Scheme decision, you do not have a formal
right to appeal. However, you can still: Ask us to explain
our decision (by phoning 020 8379 1000) Write and ask us
to reconsider If you are still
unhappy you can write to us to make a formal complaint Your letter must
be written in English, be received within one month of the date of this
letter, be signed by you and give your name, address, grounds for
reconsideration and any evidence. Changes in
your circumstances If your
circumstances change, you must tell us about them immediately. For example: -
You
start working or you earn more or less money -
Your
benefits/tax credits change or are stopped -
You
move home -
Your
rent changes -
You
go to stay with friends, family or go into hospital for more than 2 weeks -
You
become a student or stop being a student -
Anyone
comes to live with you, or someone moves out -
Your
savings change -
Your
child leaves school or other education -
You
have a baby -
Someone
dies -
Any other
change which may affect your entitlement to benefit -
Someone
else in your home has any of these changes If you don’t tell
us about a change, we may fine you or take legal action and you will have to
pay back any money that you were not entitled to. You can report a
change in circumstance on our website at www.enfield.gov.uk/benefitsonline
or by calling 020 8379 1000. Alternatively,
you can write to us telling us what has changed, when and if there has been a
delay in telling us, why. You will also need to send evidence to support your
claim. Further information is also available on our website www.enfield.gov.uk/benefits. How to contact us Online Most frequently
asked for information and online forms all in one place. www.enfield.gov.uk/counciltaxonline Or www.enfield.gov.uk/benefitsonline
There are free
internet facilities in local council libraries and at our major reception
areas. Email -
revs@enfield.gov.uk Telephone - 020
8379 1000 (8am-6pm) Post - Revenues
and Benefits Division, PO Box 63, Civic Centre, Enfield, EN1 3XW In person John Wilkes
House, 79 High Street, Ponders End, Enfield EN3 4EN (9am-4pm) Drop in documents
any time between opening hours or see an advisor by booking an Page 2 of 4 40 appointment on 0208 379 6023 lines open between
08:30 -16:30 Civic Centre, Silver Street, Enfield, EN1 3XW (9am-4pm) Drop in documents any time between opening hours
or see an advisor by booking an appointment on 0208 379 6023 lines open
between 08:30 -16:30 Edmonton Centre, ground floor, 36-44 South Mall,
Edmonton, N9 0TN (8:30am-5pm) Drop in documents only at this office For further details on how to contact us please
visit www.enfield.gov.uk/revscontact Pension Service Enquiries If you need to contact the Pension Centre about
your Pension Credits, you can either phone them on 0845 606 0265 or write to
them at The Pension Centre, PO Box 4, Gateshead, NE92 1BQ Further information about benefits and an explanation
of key terms is available on our website www.enfield.gov.uk/benefitsonline Yours sincerely Page 3 of 4 41 Claim reference:
1623514 Nl reference: JH653811D How Your
Housing Benefit Has Been Worked Out for the period From 07/04/2014
your Housing Benefit will be £90.65 each week. The rent you are
charged each week is £96.66. Housing Benefit
cannot pay for some service charges that are included in your rent. The rent
you pay has to be reduced by the amount of these
service charges. These amounts are shown below: Actual amount for
Ineligible Water £6.01 Total
deductions for services £6.01 The amount of
rent after deducting these charges is called your maximum eligible rent. Your
rent of £96.66 must be reduced by £6.01, to £90.65 each week. This is your
maximum eligible rent. The maximum
Housing Benefit you can get is £90.65 each week. This figure is used when
working out 'your total weekly Housing Benefit'. Your Total
Weekly Housing Benefit As you are
receiving Income Support, I can pay the maximum Housing Benefit of £90.65
each week. How Your
Council Tax Support Has Been Worked Out Based on your
circumstances I have decided to assess your claim using the Working Age
scheme. From 01/04/2014,
your council tax support is £12.60 each week. The maximum
council tax support you could get Your council tax
liability for the year is £816.28 which for this period is £15.65 each week. The maximum
council tax support you could get is therefore £15.65 each week. This figure
is used when working out 'your total weekly council tax support'. Your Total
Weekly Council Tax Support A reduction of
the maximum council tax support of £15.65 that you could get each week must
be reduced by £3.05, to £12.60. As you are
receiving income support, I can pay you your maximum council tax support of
£12.60 each week. Page 4 of 4 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
67 |
Housing
Benefit Notification |
27/02/2015 |
|
|
42 43 44 45 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
67 Info |
42 Mr S Cordell 109 Burncroft
Avenue Enfield EN3 7JQ Claim Reference:
1623514 Nl Reference: JH653811D Rent Reference:
497630 Council Tax
Account:55508596 27/02/2015 Dear Mr Cordell Housing
Benefit Notification I have changed
your Housing Benefit from 06/04/2015 to take account of new year benefit
levels from April. I have decided that your benefit is now as follows: £93.08 per week
from 06/04/2015 How You Will Be Paid Your benefit will
be paid by directly crediting your rent account. Council Tax
Support Notification I have worked out
your council tax support from 01/04/2015 to take account of new council tax
and benefit levels from April. I have decided that your benefit is now as
follows: £12.53 per week
from 01/04/2015 How You
Will Be Paid £655.22 council
tax support has been paid to your council tax account. The total amount of
council tax support for 2015/16 is £655.22. You will receive
a council tax bill dated 13th March 2015 that will tell you how much
council tax you will now have to pay. On the back of the bill is a summary of
how we have calculated your council tax. Right of
Appeal for Housing Benefit If you do not
agree with the Housing Benefit decision, you must challenge it within one
month of the date of this letter. You can: -
Write
and ask us to reconsider -
Write
to us and ask for our decision to be looked at by the Independent Tribunal
run by the Tribunal Service. Your letter must
be written in English, be received within one month of the date of this
letter, be signed by you and give your name, address, grounds for reconsideration
and any evidence. If you
disagree with a Local Council Tax Support Scheme decision If you do not
agree with the Council Tax Support Scheme decision, you do not have a formal Page 1 of 4 43 right to appeal.
However, you can still: Write and ask us to
reconsider If you are still
unhappy you can write to us to make a formal complaint Your letter must
be written in English, be received within one month of the date of this
letter, be signed by you and give your name, address, grounds for
reconsideration and any evidence. Changes in
your circumstances If your
circumstances change, you must tell us about them immediately. For example: -
You
start working or you earn more or less money -
Your
benefits/tax credits change or are stopped -
You
move home -
Your
rent changes -
You
go to stay with friends, family or go into hospital for more than 2 weeks -
You
become a student or stop being a student -
Anyone
comes to live with you, or someone moves out -
Your
savings change -
Your
child leaves school or other education -
You
have a baby -
Someone
dies -
Any
other change which may affect your entitlement to benefit -
Someone
else in your home has any of these changes If you don't tell
us about a change, we may fine you or take legal action and you will have to
pay back any money that you were not entitled to. You can report a
change in circumstance on our website at www.enfield.gov.uk/benefits
online Alternatively,
you can write or email us telling us what has changed, when and if there has
been a delay in telling us, why. You will also need to send evidence to
support your claim. Further information is also available on ourwebsitewww.enfield.gov.uk/benefits. How to contact
us My Enfield
Account Make the most of
Enfield's online self-service secure portals. Sign up for My
Enfield - Residents for
access to your Council Tax accounts, Housing Benefit and Council Tax support
claims. Sign up for My
Enfield - Landlords to
access your tenants Housing Benefit payment schedules if you are paid
directly From your
accounts you can view balances, next payments, payments made, benefit awards
personal details, payment schedules, inform us of changes, apply for
discounts and much more. To register: www.enfield.gov.uk/myenfield Online - Benefits
homepage visit
www.enfield.gov.uk/benefits Online forms visit www.enfield.gov.uk/benefitsonline Email -
revs@enfield.gov.uk Page 2 of 4 44 There are free internet facilities in local
council libraries and at our major reception areas. Post - Revenues and
Benefits, PO Box 63, Civic Centre, Enfield, EN1 3XW Telephone - 020 8379 1000
(8am-6pm). For further details on how to contact us please
visit www.enfield.gov.uk/contact_us Providing Evidence? - Please note we can now
accept all supporting documents electronically by email to
revs@enfield.gov.uk.
If you have a benefit reference number insert it
into the subject box in pointed brackets: <xxxxxxxxx> Identification such as passports, driving
licences etc. must still be provided in person at one of our offices or sent
in via the post. Please note that your information will be
processed in line with the Councils privacy notice which is available at www.enfield.gov.uk/privacy Yours sincerely Page 3 of 4 45 Claim reference:
1623514 Nl reference: JH653811D How Your
Housing Benefit Has Been Worked Out for the period From 06/04/2015
your Housing Benefit will be £93.08 each week. The rent you are
charged each week is £99.19. Housing Benefit
cannot pay for some service charges that are included in your rent. The rent
you pay has to be reduced by the amount of these
service charges. These amounts are shown below: Actual amount for
Ineligible Water £6.11 Total
deductions for services £6.11 The amount of
rent after deducting these charges is called your maximum eligible rent. Your
rent of £99.19 must be reduced by £6.11, to £93.08 each week. This is your
maximum eligible rent. The maximum
Housing Benefit you can get is £93.08 each week. This figure is used when
working out 'your total weekly Housing Benefit'. Your Total
Weekly Housing Benefit As you are
receiving Income Support, I can pay the maximum Housing Benefit of £93.08
each week. How Your
Council Tax Support Has Been Worked Out Based on your
circumstances I have decided to assess your claim using the Working Age
scheme. From 01/04/2015,
your council tax support is £12.53 each week. The maximum
council tax support you could get Your council tax
liability for the year is £813.94 which for this period is £15.57 each week. The maximum
council tax support you could get is therefore £15.57 each week. This figure
is used when working out 'your total weekly council tax support'. Your Total
Weekly Council Tax Support A reduction of
the maximum council tax support of £15.57 that you could get each week must
be reduced by £3.04, to £12.53. As you are
receiving income support, I can pay you your maximum council tax support of
£12.53 each week. Page 4 of 4 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
68 |
No Change
in Benefit Housing Benefit Notification |
17/03/2015 |
|
46 47 48 49 50 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
68 Info |
46 Mr S Cordell 109 Burncroft
Avenue Enfield EN3 7JQ Claim Reference:
1623514 Nl Reference: JH653811D Rent Reference:
497630 Council Tax
Account:55508596 17/03/2015 Dear
Mr Cordell No Change in Benefit Housing Benefit Notification I have worked out
your Housing Benefit again because. However, this has not changed your
benefit, which remains as follows: £93.08 per week
from 06/04/2015 Council Tax Benefit Notification I have worked out
your Council Tax Benefit again because your claim has been recalculated for
the new financial year. However, this has not changed your benefit, which
remains as follows: £15.74 per week
from 01/04/2012 to 31/03/2013 Council Tax Support Notification I have worked out
your council tax support again because your claim has been recalculated for
the new financial year. However, this has not changed your benefit, which
remains as follows: £12.53 per week
from 01/04/2015 Right of Appeal for Housing Benefit If you do not
agree with the Housing Benefit decision, you must challenge it within one
month of the date of this letter. You can: -
Write
and ask us to reconsider -
Write
to us and ask for our decision to be looked at by the Independent Tribunal
run by the Tribunal Service. Your letter must
be written in English, be received within one month of the date of this
letter, be signed by you and give your name, address, grounds for
reconsideration and any evidence. If you
disagree with a Local Council Tax Support Scheme decision If you do not
agree with the Council Tax Support Scheme decision, you do not have a formal
right to appeal. However, you can still: Write and ask us
to reconsider If you are still
unhappy you can write to us to make a formal complaint Page 1 of 5 47 Your letter must
be written in English, be received within one month of the date of this
letter, be signed by you and give your name, address, grounds for
reconsideration and any evidence. Changes in
your circumstances If your
circumstances change, you must tell us about them immediately. For example: -
You
start working or you earn more or less money -
Your
benefits/tax credits change or are stopped -
You
move home -
Your
rent changes -
You
go to stay with friends, family or go into hospital for more than 2 weeks -
You
become a student or stop being a student -
Anyone
comes to live with you, or someone moves out -
Your
savings change -
Your
child leaves school or other education -
You
have a baby -
Someone
dies -
Any
other change which may affect your entitlement to benefit -
Someone
else in your home has any of these changes If you don't tell
us about a change, we may fine you or take legal action and you will have to
pay back any money that you were not entitled to. You can report a
change in circumstance on our website at www.enfield.gov.uk/benefitsonline
Alternatively,
you can write or email us telling us what has changed, when and if there has
been a delay in telling us, why. You will also need to send evidence to
support your claim. Further information is also available on our website www.enfield.gov.uk/benefits. How to contact us My Enfield Account Make the most of
Enfield's online self-service secure portals. Sign up for My
Enfield - Residents for access to your Council Tax accounts, Housing Benefit
and Council Tax support claims. Sign up for My
Enfield - Landlords to access your tenants Housing Benefit payment schedules
if you are paid directly From your
accounts you can view balances, next payments, payments made, benefit awards
personal details, payment schedules, inform us of changes, apply for
discounts and much more To register: www.enfield.gov.uk/myenfield Online - Benefits
homepage visit www.enfield.gov.uk/benefits Online forms
visit www.enfield.gov.uk/benefitsonline Email -
revs@enfield.gov.uk There are free
internet facilities in local council libraries and at our major reception
areas. Post - Revenues
and Benefits, PO Box 63, Civic Centre, Enfield, EN1 3XW Page 2 of 5 48 Telephone - 020 8379 1000 (8am-6pm) For further
details on how to contact us please visit www.enfield.gov.uk/contact_us Providing
Evidence? - Please note
we can now accept all supporting documents electronically by email to
revs@enfield.gov.uk. If you have a benefit reference number insert
it into the subject box in pointed brackets: <xxxxxxx> Identification
such as passports,
driving licences etc. must still be provided in person at, one of our offices
or sent in via the post. Please note that
your information will be processed in line with the Council's privacy notice
which is available at www.enfield.gov.uk/privacy Yours sincerely Rebecca Rush C tax Officer Page 3 of 5 49 Claim reference:
1623514 Nl reference: JH653811D How Your
Housing Benefit Has Been Worked Out for the period From 06/04/2015
your Housing Benefit will be £93.08 each week. The rent you are
charged each week is £99.19. Housing Benefit
cannot pay for some service charges that are included in your rent. The rent
you pay has to be reduced by the amount of these
service charges. These amounts are shown below: Actual amount for
Ineligible Water £6.11 Total
deductions for services £6.11 The amount of
rent after deducting these charges is called your maximum eligible rent. Your
rent of £99.19 must be reduced by £6.11, to £93.08 each week. This is your
maximum eligible rent. The maximum
Housing Benefit you can get is £93.08 each week. This figure is used when
working out 'your total weekly Housing Benefit'. Your Total
Weekly Housing Benefit As you are
receiving Income Support, I can pay the maximum Housing Benefit of £93.08
each week. Claim reference:
1623514 Nl reference: JH653811D How Your
Council Tax Benefit Has Been Worked Out From 01/04/2012
to 31/03/2013, your Council Tax Benefit is £15.74 each week. Your Council Tax
liability for the year is £820.78 which for this period is £15.74 each week. The maximum
Council Tax Benefit you can get is £15.74 each week. This figure is used when
working out 'your total weekly Council Tax Benefit'. Your Total
Weekly Council Tax Benefit As you are
receiving Income Support, I can pay the maximum Council Tax Benefit of £15.74
each week. How Your
Council Tax Support Has Been Worked Out Based on your
circumstances I have decided to assess your claim using the Working Age
scheme. From 01/04/2015,
your council tax support is £12.53 each week. The maximum
council tax support you could get Your council tax
liability for the year is £813.94 which for this period is £15.57 each week. The maximum
council tax support you could get is therefore £15.57 each week. This figure
is used when working out 'your total weekly council tax support'. Page 4 of 5 50 Your Total
Weekly Council Tax Support A reduction of
the maximum council tax support of £15.57 that you could get each week must
be reduced by £3.04, to £12.53. As you are
receiving income support, I can pay you your maximum council tax support of
£12.53 each week. Page 5 of 5 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
69 |
Housing
Benefit Notification |
27/02/2016 |
|
|
51 52 53 54 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
69 Info |
51 Mr S Cordell 109 Burncroft
Avenue Enfield EN3 7JQ Claim Reference:
1623514 NI Reference: JH653811D Rent Reference:
497630 Council Tax Account:55508596 27/02/2016 Dear Mr Cordell Housing
Benefit Notification I have changed
your Housing Benefit from 04/04/2016 to take account of new year benefit
levels from April. I have decided that your benefit is now as follows: £93.19 per week
from 04/04/2016 how You Will Be Paid Your benefit will
be paid by directly crediting your rent account. Council Tax
Support Notification I have worked out
your council tax support from 01/04/2016 to take account of new council tax
and benefit levels from April. I have decided that your benefit is now as
follows: £11.92 per week
from 01/04/2016 How You
Will Be Paid £621.32 council
tax support has been credited to your council tax account. The total amount
of council tax support for 2016/17 is £621.32. You will receive
a council tax bill that will tell you how much council tax you will now have
to pay. On the back of the bill is a summary of how we have calculated your
council tax. Right of
Appeal for Housing Benefit If you do not
agree with the Housing Benefit decision, you must challenge it within one
month of the date of this letter. You can: -
Write
and ask us to reconsider -
Write
to us and ask for our decision to be looked at by the Independent Tribunal
run by the Tribunal Service. Your letter must
be written in English, be received within one month of the date of this
letter, be signed by you and give your name, address, grounds for reconsideration
and any evidence. If you
disagree with a Local Council Tax Support Scheme decision If you do not
agree with the Council Tax Support Scheme decision, you do not have a formal
right to appeal. However, you can still: Page 1 of 4 52 Write and ask us
to reconsider If you are still
unhappy you can write to us to make a formal complaint Your letter must
be written in English, be received within one month of the date of this
letter, be signed by you and give your name, address, grounds for
reconsideration and any evidence. Changes in
your circumstances If your
circumstances change, you must tell us about them immediately. For example: -
You
start working or you earn more or less money -
Your
benefits/tax credits change or are stopped -
You
move home -
Your
rent changes -
You
go to stay with friends, family or go into hospital for more than 2 weeks -
You
become a student or stop being a student -
Anyone
comes to live with you or someone moves out -
Your
savings change -
Your
child leaves school or other education -
You
have a baby -
Someone
dies -
Any
other change which may affect your entitlement to benefit -
Someone
else in your home has any of these changes If you don't tell
us about a change, we may fine you or take legal action and you will have to
pay back any money that you were not entitled to. You can report a
change of circumstance using your Enfield Connected account. Visit www.enfield.gov.uk to set up an Enfield
Connected account which will enable you to: -
Check
your payment and entitlement history -
Inform
us of a change in circumstance by editing your account profile* -
Check
and apply for benefits including Government benefits* -
If
you are a landlord this will give you access to your tenants Housing Benefit
payments schedules if you are paid directly -
And More... ‘will be available from 6 April 2016. Enfield Council
is improving its on-line services to enable you to access more Council
services in one place, speed up your payments and save you time. Sign up
today for an Enfield Connected account at www.enfield.gov.uk. If you do not
have access to the internet, or would like help to set up an account, our
Digital Champions are available at your local library to help you. Providing
Evidence? - Please note
we can now accept all supporting documents electronically by email to revs@enfield.gov.uk. If you have a benefit
reference number insert it into the subject box in pointed brackets: <xxxxxxx> Identification
such as passports,
driving licences etc. must still be provided in person at one of our offices
or sent in via the post. Please note that
your information will be processed in line with the Council's privacy notice
which is available at www.enfield.gov.uk Page 2 of 4 53 Yours sincerely 54 Claim reference:
1623514 Nl reference: JH653811D How Your
Housing Benefit Has Been Worked Out for the period From 04/04/2016
your Housing Benefit will be £93.19 each week. The rent you are
charged each week is £99.49. Housing Benefit
cannot pay for some service charges that are included in your rent. The rent
you pay has to be reduced by the amount of these
service charges. These amounts are shown below: Actual amount for
Ineligible Water £6.30 Total
deductions for services £6.30 The amount of
rent after deducting these charges is called your maximum eligible rent. Your
rent of £99.49 must be reduced by £6.30, to £93.19 each week. This is your
maximum eligible rent. The maximum
Housing Benefit you can get is £93.19 each week. This figure is used when
working out 'your total weekly Housing Benefit'. Your Total
Weekly Housing Benefit As you are
receiving Income Support, I can pay the maximum Housing Benefit of £93.19
each week. How Your
Council Tax Support Has Been Worked Out Based on your
circumstances I have decided to assess your claim using the Working Age
scheme. From 01/04/2016,
your council tax support is £11.92 each week. The maximum
council tax support you could get Your council tax
liability for the year is £828.43 which for this period is £15.89 each week. The maximum
council tax support you could get is therefore £15.89 each week. This figure
is used when working out 'your total weekly council tax support'. Your Total
Weekly Council Tax Support A reduction of
the maximum council tax support of £15.89 that you could get each week must
be reduced by £3.97, to £11.92. As you are
receiving income support, I can pay you your maximum council tax support of
£11.92 each week. Page 4 of 4 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
(End of Stage 3) Start of Stage 4 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
70 |
Updated formal complaint
received by email 08 12.16 passed to complaints and access to information
team |
09/12/2016 |
|
|
1 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Info |
09-DEC-2016 S FLETCHER - TINF -Current Updated formal complaint received by email
08 12.16 passed to complaints and access to information team 09-DEC-2016 S
FLETCHER-TERM - Current Action should have been classified as TINF
not TERM - unable to amend 09-DEC-2016 S FLETCHER -TINF -Current Updated formal complaint and letter
authorising tenants mother Lorraine Cordell to speak to us in relation to
tenancy received by email 05 12 16 - Passed to complaints and access to
information team. Action type classified in previous note as TERM - OTHER TCY SHOULD BE TERMINATED AFTER EVICTION
in error - should have been TINF - TENANCY INFO but unable to amend 09-DEC-2016 SFLETCHER-TERM - Current Updated formal complaint and letter
authorising tenants mother Lorraine Cordell to speak to us in relation to
tenancy received by email 05 12 16 - Passed to complaints and access to
information team 09-DEC-2016 SFLETCHER-TINF
- Current Formal complaint, subject access request,
and letter authorising tenants mother Lorraine Cordell to speak to us in
relation to tenancy received by email 24 11 16 - Passed to complaints and an
access to information team. 29-NOV-2016 SFLETCHER-TINF
- Current Call received from tenant on 22 11.16 re
CCTV camera removal letter and transfer options. Tenant was agitated
throughout the conversation and when he passed the phone to his mother to
speak to me. he said aggressively ’I'm gonna do her
over* and Tm gonna take her job just for fun' in
reference to me. File note on iclipse 18-NOV-2016 SFLETCHER-TINF
-Current Letter sent to tenant requesting removal
of camera from communal/fire door (ground floor) 04-JUL-2016
OMCLEOD - RINF - Current monitor 09-MAY-2016 PSIMPSON - DPAI - Current Notification seen: to increase DP due to
annual increase of C/r + £3.75 off the arrears. V P |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
71 |
RE: Formal
Complaint dated 24/11/2016: To the Enfield Council |
24/11/2016 |
|
2 3 4 5 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
71 Info |
2 Mr Simon Cordell
109 Burncroft Ave Enfield Middlesex EN3 7JQ 24/11/2016 RE: Formal
Complaint dated 24/11/2016: To Whom It May
Concern: I am writing this
letter on behalf on my son Simon Cordell of 109 Burncroft Ave, EN3 7JQ. Over the past few
years my son has been having some issues with his neighbours this started due
to what the police wrote about him in the newspapers about an ASBO that was
granted by the lower courts in the newspaper the truth was not printed in the
newspapers or on the Met Police website, the judge did grant the ASBO order
but not on the grounds the police case was for we are still trying to work on
how this was done to this day, this was not related to his neighbours why the
police took this action it was due to lies by the police, this case is still
waiting an appeal hearing at the crown court which will be held Jan 2017. It was after this
was printed in the newspaper and on the met website my son started to have
issues with neighbours banging all the time and the way they were treating
him and talking about him and not letting him have any rest to sleep due to
the banging all the time emails were sent to Enfield Council yet very little
was done yet my son has video footage of it which the council has never
wanted to see or4 take any reports, this has made his heath suffer, I feel
this was due to what the police have been telling Enfield Council and Enfield
Council just taking the word of the police without asking my son or myself to
explain as since all this started Enfield Council has not wanted to help in
any way, could this be due to the colour of my son’s skin as I am lost for
words that Enfield Council has done nothing to help. My son has been a
tenant for many years now with no complaints about him until this all started
above and things were put in the newspapers for all
to see when my son had done nothing wrong and will prove this at his appeal
in Jan 2017. The police do not
like my son and have not for the past 21 years and there is a lot of issues
that Enfield Council is not aware of about the police and my son this is
getting addressed with the IPCC and police complaints, and we are now sorting
out legal action as to what this has done to our life's over the years this
has been ongoing the legal action is taking time due to how long this has
been ongoing with the police. There is also a
subject access request attached to this email which I am asking for everything
Enfield Council hold information about in regard to
my son, this will also include any police reports that the police have handed
to Enfield Council. If this needs to be handed to the correct department to
deal with this or there is a cost pleases advice via this email, I have also
included a letter of authority from my son so I can act on his behalf. I do already know
there is data being held by Enfield Council that is not correct and I want to
be able to get this correct under the data protection act. On the 14/08/2016
my son had some friends round to his home they came there at around 13:30
hours, after they left the police showed up at his address to arrest him this
was due to one of the neighbours 3 said my son had gone out in his garden at 17:10 hours
looked up at her windows and made threats to kill, this person lives 3
gardens down from my son on the 2 floor at 105 Burncroft Ave EN3 7JQ, this is
imposable as my son did not go out in his garden he was with his 4 friends
and there baby in his home all day and videos were taken while they were at
his flat, his friends have made statements to say this as they did not leave
his flat until around 18:15 hours, not long before the police came to my
son’s home. I Miss L Cordell even went around his flat as he needed some
things. In fact, my son does not go out of his home, and this has been for
some time now due to how he is being treated. When he was arrested on the 14/08/2016 my son was
held in the police station sectioned under the mental health act and could
not be interviewed so was put on bail until the 04/10/2016 when he was due to
go back to the police station to be interviewed. On the 04/10/2016 my son was getting ready at his
home for me to pick him up for the bail to return, when I got a phone call
from my son to say the police was again at his flat to arrest him this was
around 1 hour before he was due to be at the police station, I went to his
flat and was told by the police they wanted to arrest him I told them he was
getting ready to go to the police station for a bail to return, the police
again arrested my son for criminal damage due to something his neighbour said
who lives above him, but he had not been out of his home he was in fact in
the bath when the police came to his home. Both cases for the 14/08/2016 and the 04/10/2016
were dropped by the CPS this was done on the 15/11/2016 with no case to
answer towards my son, yet my son was victimised and had false accusations
put against his name and arrested. My son is scared to go home due to what the
neighbours are doing and saying and putting false allegations into the
police, it seems they really don’t want him to live there and will do
anything they can to get him out. On the 16/11/2016 I tried to speak to my son’s
housing officer Sarah Fletcher to see what could be done and update her to
what was ongoing her phone was set to do not disturb so I asked for an email
to be sent over for her to call me as a matter of emergency, no one returned
a call back to me. Since the 16/11/2016 I have been calling every
day to speak to Sarah Fletcher her phone is always set to do not disturb and
I have asked for emails to be sent every day for her to call me back as a
matter of emergency, I even asked to speak to her manager or any person in
there team but it seems all their phones are set to do not disturb so I asked
for emails to be sent for a call back, no one called me back. I was also told that the police had been in
contact with the council and that Sarah Fletcher would talk to me about this
when she called this was on the 21/11/2016 and I was told that Sarah Fletcher
would 100% call me that day. On the 22/11/2016 I went to my son’s home and
there was a letter from Sarah Fletcher dated the 18/11/2016 which was to do
with 1 CCTV camera my son has outside his front door, this CCTV camera does
not impose on any person’s rights, it does not show any person’s front door
who lives in the block or windows. In fact, on the 14/08/2016 when the police
went to my son’s flat to arrest him when they noticed the CCTV camera, they
ripped the wire out and since this time it has not worked this is also
getting address with the police. In the letter Sarah Fletcher said the CCTV
camera had to be removed by the 25/11/2016 or Enfield Council would remove
the CCTV camera and costs would be charged to my son for any repairs which
there is none. At seeing the letter, I was upset as it seemed Sarah Fletcher
could take the time to write this letter but not call me when each email that
was sent said it’s a matter of emergency, I speak to her. I tried to call and again like each other time I
call it takes an hour or over to be able to speak to anyone, due to being
busy I had to cut off to leave my son’s flat and was going to call again
later. When I got home, I showed my son the letter from
Sarah Fletcher he himself was upset for some reason as me that she could take
time to write this letter but not call us back. So, he then called this time
he did get to speak to Sarah Fletcher and yes, he was upset due to what has
been going on and said many times he was upset that she had not called, and
they spoke about the CCTV camera which my 4 son said he wants to appeal it having to be taken
down. They also spoke about my son being moved out of his flat to a new
place, Sarah Fletcher replied she cannot do anything to do that and the only
way for him to move was by way of housing moves and he should sign up to that
and nothing else can be done. My son did not explain fully as he was really
upset. Sarah Fletcher also said that there had been complaints put in about
my son but said it not the right time to address this and that would be
addressed at a next time, so it seems that Enfield Council does address
complaints from other people but not my son or on behalf of my son, as I am
still waiting for replies to complaints that were put in 2014 and 2015 about
my son’s neighbours. After my son spoke to her he passed me the phone,
I asked why she had not called me back and was told that it not my tenancy,
which I replied there has already been sent a letter of authority sent to
Enfield Council some time back I believe it was maybe between 2013 to 2015
this was sent there was more than one of them sent which I can prove as they
were sent via emails which I still have, which gives me Miss Lorraine Cordell
authority to deal and speak to anyone at Enfield Council on behalf of my son
and it would be on their systems as it was emailed and I knew they had it. My
son at this in the background also said I have authority to deal and speak to
anyone at Enfield Council and it’s on their systems. Due to my son speaking in the background I went
to a next room to speak; my son came into the room and was going on about
writing the letter of complaint about what had been going on and that she
could end up losing her job if she did not deal with this correctly. It was
at this Sarah Fletcher said she could no longer talk to me that my son had
made threats towards her and told me to put it in writing what I wanted to
say put the phone down. I feel at this time Enfield Council is doing
nothing to help my son they don’t even want to speak to me so I can explain
fully what is going on. My son is under the early intervention team, and they
are willing to help my son get moved as they themselves have seen what is
going on. They would do this by way of writing a letter to Enfield council if
asked to do so by Enfield Council. -
I would like to speak to someone as this cannot
be left like this and my son is suffering due to all of this. My contact
number is 07807 333545. -
I would like to find out if Enfield Council is
willing to move my son due to the reasons in this letter and the help of the
early intervention team. -
I would also like full dates and times that my
son’s neighbours have put any complaints in and what they have said he has
done and on what date. -
I would a full report of any police reports that
have been given to Enfield Council by the police about my son. -
I would like information as to how to appeal
about removing my CCTV camera and be allowed not to remove it until this
appeal has happened, as so far this is the only thing that has proven my son
has done nothing wrong. Regards Miss Lorraine Cordell Mr Simon Cordell 5 Re: Simon Cordell People that have
been copied into these letters are below Joan Ryan MP for
Enfield Joan Ryan MP for
Enfield Mr Rob Leak Chief
Executive Enfield Council Mr Ray James
Director of Health, Housing and Adult Social Care Ms Sally McTernan
assistant Director Community Housing Services Sarah Fletcher
Sarah Housing Officer Jackie Gubby
Housing officer |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
72 |
Subject: FW: Re: Simon Cordell Formal
Complaint 24/11/2016 |
24/11/2016 |
|
|
6 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
72 Info |
Sarah Fletcher From: Lorraine
Cordell <lorraine32@blueyonder.co.uk> Sent: 24 November
2016 16:34 To:joan.ryan.mp@parliament.uk; Chief Executive Ray James Sally Mcternan Sarah Fletcher Jackie Gubby Subject: FW: Re:
Simon Cordell Formal Complaint 24/11/2016 Attachments: Simon_Cordell_authority_Letter-24-11
-2016.pdf. Data-Protection-Enfield-Council-24-11-2016.pdf. Formal
Complaint dated 24-11-2016.pdf To Whom It May
Concern: I have had to
resend this email due to the format of the attached files they are now in PDF
formation and also to include authority for my
mother miss Lorraine Cordell to speak to my local MP Please see the
formal complaint to Enfield council dated 24/11/2016 attached to this email
due to the way Mr Simon Cordell is being treated. I have had to
resend this email due to the format of the attached files they are now in PDF
formation and also to include authority for my
mother miss Lorraine Cordell to speak to my local MP People that have
been copied into these letters are below in the hope something can be done to
help. Joan Ryan MP for
Enfield Joan Ryan MP for
Enfield Mr Rob Leak Chief
Executive Enfield Council Mr Ray James
Director of Health, Housing and Adult Social Care Ms Sally McTernan
Assistant Director Community Housing Services Sarah Fletcher
Sarah Housing Officer Jackie Gubby Housing officer l |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Notice of
2016/2017 rent charges |
01/03/2016 |
|
7 8 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
73 Info |
ENFIELD Connected Payment reference number 497630 Patch
number N9 Mr S Cordell 109 Burncroft Avenue Enfield Middlesex EN37JQ ENFIELD Council Council Housing Customer Services The Edmonton Centre 36-44 South Mall Edmonton Green, London N9 OTN Sign up for an online Enfield Connected
account to make your account - www.enfield.qov.uk Date: 1st March 2016 Notice of 2016/2017 rent charges Dear Mr S Cordell From 4th April 2016, your weekly net rent
will be £87.38. In addition, the service charges for your property are: Ground Maintenance £1.44 Caretaking £3.38 Enhanced Cleaning Charge in £0.59 Landlord Communal Service Charge £0.40 Communal Areas If you pay for water and sewerage
services, you will continue to pay these on top of your rent and service
charges. If you get Housing Benefit, it will
automatically be updated to take into account the
new rent. If you are of working age and have at least one spare bedroom your
Housing Benefit will be cut. This rule does not apply to people over pension
age. If you are affected your HB will automatically be adjusted. More
information about the rules can be found at www.enfield.aov.uk We will write to you again soon, in the
form of a rent payment schedule. This will include: all the individual charges and rebates
that make up your new rent any Housing Benefit allowance, and the
actual amount you must pay. 8 Use and occupation If you are still living at this address on
4th April 2016 and if either: - you are not our tenant on that date; or • we have ended your security of tenure
because we have served you with a notice to quit: then you must pay a weekly charge for your
continued use and occupation of the property. If this applies to you, we will
soon be sending you a letter showing the actual amount you must pay every
week. Garage Charges and Parking Bays Below is the current rent and the new rent
that will come into effect from 4th April 2016. Current rent new rent Standard garage £9.81 £10.00 Parking bay £4.95 £5.00 If you are a council tenant or
leaseholder, and you rent 1 or 2 garages, you do not have to pay VAT. Private tenants who rent a garage from us,
or any council tenant or leaseholder that rents more than 2 garages, must pay
a Non-Council Tenant Premium (NCTP) on top of the rent, and add VAT of 20%
onto both charges. Current charge new charge NCTP charge £2.60 £2.66 You may also have to pay water rates to
cover the cost of draining surface water from the area around the garage. We will show details of the charges on
your next letter, which we will be sending you soon. Visit www.enfield.gov.uk to set up an Enfield Connected account
which will enable you to: • Check your balance and payment history . Inform us of a change of circumstance,
by editing your account profile. And more.... Enfield Council is improving its on-line
services to enable you to access more Council services in one place, speed up
your payments and save you time. Sign up for an Enfield Connected account
today at www.enfield.gov.uk. If you do not have access to the internet,
or would like help to set up an account, our Digital Champions are available
at your local library to help you The non-payment of rent is a breach of
your tenancy conditions. If you are having difficulty paying your rent,
Council Housing staff are available to give advice and help. We are sending this letter in accordance
with the requirements of your tenancy agreement, and the Housing Act 1985 Sections 24, 102 and 103. |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
74 |
|
|
|
09 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
74 Info |
Wolverhampton WV98 1LA Third Party Deductions, Stratford Benefits
Office Mail Handling Site A Council Housing Income Team 36-44 South Mall, Edmonton London N9 OTN 0800 40 80 160 020 8375 8107 9 May 2016 Dear Sir/Madam, INCREASE OF WATER AND HEATING CHARGE
NOTIFICATION FOR EXISTING DIRECT PAYMENT DEDUCTION FROM INCOME SUPPORT/JOB
SEEKERS ALLOWANCE/EMPLOYMENT SUPPORT ALLOWANCE (income
based) You are currently making a deduction from
JSA/IS/ESA to clear rent arrears and meet the service charges for water
and/or fuel. Name: Mr Simon Cordell Address: 109 Burncroft Avenue, Enfield,
Middlesex, EN3 7JQ National Insurance Number: JH635811D Housing
Payment Reference Number: 497630 Tenant(s) Date of Birth 26/01/1981 Partners
Name: N/A A/P Creditors Reference Number: 0000018141
Mr Kevin Milton I am writing to advise you that with
effect from the 04 April 2016 there will be an increase in the
heating and water charges paid with rent for the above. -
The
weekly amount to be deducted for service charge for fuel is: £00.00 -
The
weekly amount to be deducted for water charges is: £6.30 The new weekly amount to be deducted for
the water and heating charge is: £6.30 Plus repayment of rent arrears @ £3.75
Total deduction request is £10.05 The current arrears are £155.52 Yours faithfully Patricia Simpson Income Team Council Housing London Borough of Enfield |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
75 |
Re: CCTV camera on inner communal/fire door |
|
10 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
75 Info |
Enfield Connected Council Simon Cordell 109 Bumcroft Avenue Enfield Middlesex EN37JQ Dear Mr Cordell, Re: CCTV camera on inner communal/fire
door Sarah Fletcher Neighbourhood Officer The Edmonton Centre, 36-44 South Mall, Edmonton London N9 OTN Sarah.Fletcher@enfield.gov.uk 0800 40 80 160 18lh November 2016 It has been brought to my attention that
you have fitted a security camera onto the inner communal/fire door on the
ground floor of our building. This is in breach of tenancy conditions as
it has been fitted without permission. Please arrange for the camera to be
removed by Friday 25th November 2016. Failure to remove the camera by this date
will result in the Council arranging for the removal of the camera and
carrying out any necessary repairs to the structure of the building for which
you will be charged, and we may take action against
you for breach of your tenancy conditions. Please contact me on or before 5.00pm on
Friday 25th November 2016 to advise that the camera has been removed or we
will proceed with the action as advised above. Yours Sincerely, Sarah Fletcher Enfield Council Ian Davis Director Regeneration
Environment Enfield Council Civic Centre, Phone: 020 8379 1000 Website: www.enfield.gov.uk Reed this document in another language or
format call Customer Services on 020 83791000, or email enfield.council@enfield.gov.uk |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
76 |
FW: Re: Simon Cordell Formal Complaint 24/11/2016 |
|
|
11 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
76 Info |
Sarah Fletcher From: Lorraine
Cordell Sent: 24
November 2016 16:34 To: joan.ryan.mp@parliament.uk; Chief Executive Ray James. Sally Mcternan Sarah Fletcher Jackie Gubby Subject: FW:
Re: Simon Cordell Formal Complaint 24/11/2016 Attachments: Simon_CordelLauthority_Letter-24-11
-2016.pdf; Data-Protection-Enfield- Council-24-11-2016.pdf; Formal Complaint
dated 24-11-2016.pdf To Whom It May Concern: I have had to resend this email due to the
format of the attached files they are now in PDF formation and
also to include authority for my mother miss Lorraine Cordell to speak
to my local MP Please see the formal complaint to Enfield
council dated 24/11/2016 attached to this email due to the way Mr Simon
Cordell is being treated. I have had to resend this email due to the
format of the attached files they are now in PDF formation and
also to include authority for my mother miss Lorraine Cordell to speak
to my local MP People that have been copied into these
letters are below in the hope something can be done to help. -
Joan
Ryan MP for Enfield -
Joan
Ryan MP for Enfield -
Mr
Rob Leak Chief Executive Enfield Council -
Mr
Ray James Director of Health, Housing and Adult Social Care -
Ms
Sally McTernan Assistant Director Community Housing Services -
Sarah
Fletcher Sarah Housing Officer -
Jackie Gubby Housing officer |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
77 |
RE: Letter of Authority for my
mother Miss Lorraine Cordell dated 24/11/2016 |
24/11/2016 |
|
12 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
77 Info |
Mr
Simon Cordell 109 Burncroft
Ave Enfield Middlesex EN3 7JQ 24/11/2016 RE:
Letter of Authority for my mother Miss Lorraine Cordell dated 24/11/2016 To
whom it may concern: I
am writing this letter to confirm I do give my mother Miss Lorraine Cordell
my authority to speak to anyone at Enfield Council on any matters that relate
to me and also obtain any information that is held about me by Enfield
Council this authority will be granted for the whole of Enfield Council and
all departments, Any letters that Enfield council send me can they also send
to my mother Miss Lorraine Cordell. And can be done via Phone, Email, and
Letter. I
also give my Mother Miss Lorraine Cordell authority to speak to my MP or any
other person that is working with my local MP Phone:
07807 3335454 Email:
lorraine32@bluevonder.co.uk
Letter:
23 Byron Terrace, Edmonton, London N9 7DG This
Letter of Authority is to stay on Enfield Council system until such time I
write a letter if I wish to have this access removed which I can do at any
time. Regards Simon
Cordell |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
78 |
Enfield Council all Departments where data is held about Mr Simon
Cordell |
|
|
13 14 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
78 Info |
Mr Simon Cordell 109 Burncroft Ave Enfield Middlesex EN3
7JQ 24/11/2016 • Enfield Council all Departments where
data is held about Mr Simon Cordell Dear Sir or Madam Subject access request Mr Simon Cordell 109 Burncroft Ave Enfield
Middlesex EN3 7JQ Please supply the information about me I
am entitled to under the Data Protection Act 1998 relating to: • All data that is held at Enfield Council
all departments, on all systems and any files about me. • All audio call files that Enfield
Council when Mr Simon Cordell has called or my mother Miss Lorraine Cordell
and spoke to anyone. This would include any times the police have called
Enfield Council about Mr Simon Cordell. • Any Reports of any complaints about Mr
Simon Cordell made by any person this would include neighbours, I do understand that due to
data protection laws the name and address of the person would need redaction. • All police reports submitted to Enfield
Council all departments about Mr Simon Cordell. -
All
repair requests held. -
Any
data held about Mr Simon Cordell from Enfield Council ASB Response Team. This
would include the reports for the ASBO application the police had with
Enfield Council and any minutes held in any meeting about Mr Simon Cordell
when the Met Police were applying for the ASBO application. 14 If
you are withholding any information, I have asked for please make me aware of
this and the reason as to why the data is being denied. If
you need any more information from me, or a fee, please let me know as soon
as possible via email at
lorraine32@bluevonder.co.uk If this subject Access request needs to go to The
data protection Officer at Enfield Council can this be passed over to them. It
may be helpful for you to know that a request for information under the Data
Protection Act 1998 should be responded to within 40 days. If
you do not normally deal with these requests, please pass this letter to your
Data Protection Officer. If you need advice on dealing with this request, the
Information Commissioner’s Office can assist you and can be contacted on 0303
123 1113 or at www.ico.orq.uk/ Yours
faithfully Mr
Simon Cordell |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
79 |
Subject: RE: CRM COM 1885 Simon Cordell Formal Complaint 24/11/2016
[SEC=OFFICIAL] |
|
15 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
79 Info |
Sarah Fletcher From: Lorraine Cordell <lorraine32@blueyonder.co.uk> Sent: 05 December 2016 21:41 To: Daniel Ellis; Lemmy Nwabuisi Chief Executive Ray James Sally Mcternan Sarah Fletcher Jackie Gubby Subject: RE: CRM COM 1885 Simon Cordell
Formal Complaint 24/11/2016 [SEC=OFFICIAL] Attachments: Reply-Letters-From-Council-02-12-12-2016-001.pdf; Simon_Cordell_authority_Letter-24-11
-2016.pdf To Whom It May Concern: I am writing this email with an update to
my Formal Complaint please see attached letter of new Formal Complaint to be
added to the Formal Complaint dated 24/08/2016. I have also attached and included the
letter of Letter of Authority so that the ASB team have a copy as it seems
that they never copied me in the letter they sent my son Mr Simon Cordell
which is meant to have been done. Regards Lorraine Cordell l |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
24/11/2016 |
|
|
16 17 18 19 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Info |
Mr
Simon Cordell 109 Burncroft Ave Enfield Middlesex EN3 7JQ 24/11/2016 Re:
Formal Complaint due to letter dated 29/11/2016 this Formal Complaint is to
be added to the Formal Complaint dated 24/08/2016. Dear
Lemmy Nwabuisi and any other person who is copied in this letter. I
am writing this letter on behalf of Mr Simon Cordell of 109 Burncroft Ave,
EN3 7JQ regarding the letter you wrote dated the 29/11/2016 which was
received on the 01/12/2016. I
am not sure if you are aware there is an ongoing formal complaint that is
being addressed by Mr Daniel Ellis from Complaints & Access to Information
Team which addresses some of the information you have included into your
letter, but I will be covering points in this reply and
also forwarding it to the people it needs to be addressed to. The
1st point I will address is the meeting you have set up for Mr
Simon Cordell on the 06/12/2016 at 14:00 hours at Enfield Civic Centre. I
do not believe that it is justified to hold this meeting before the formal
complaint is dealt with as stated many points in your letter has been covered
in my formal complaint dated 24/11/2016, also until I have the subject access
request information dealt with and have a list of dates and times these so
called complaints were meant to have taken place and the reports from police
that have been sent to Enfield Council I do not think holding this meeting
would be appropriate. I
have spoken to my solicitor in regards to this matter and on advice taken
from him he has told me to give limited information until I have the subject
access request, this is why my formal complaint did not have full information
in it as my solicitor does believe we have a case to take legal action, and
if any data is withheld as it was when I requested my last subject access
request for all my information I will have to take this up with the ICO. However,
it does seem there is more injustice going on within the ASB unit and Enfield
Council then I had proof of before you wrote your letter dated 29/11/2016.
There has been complaints put into Enfield council since 2014 about Mr Simon
Cordell’s neighbours and what they were doing to him, Enfield Council and ASB
unit took the option and done nothing, not even replied to my complaints,
took no reports, and did not even looked at the video footage Mr Simon
Cordell has of the noise, the banging the intimidation my son has taken from
his neighbours, and the way they are doing all they can to get Mr Simon
Cordell to move, the way he has been treated by Enfield Council by way of
Enfield Council doing nothing to help him. You have been told many times the
effect this is having on Mr Simon Cordell’s heath yet still choose to do
nothing. Yet
as soon as Enfield Council gets reports against Mr Simon Cordell you are
willing to address these complaints. Once again I will say I feel this is due
to reports the police have put in to Enfield Council about Mr Simon Cordell,
Meetings that took place with the Met police and Enfield council in regards
to Mr Simon Cordell which Mr Simon Cordell knew nothing about until after the
fact, and the colour of Mr Simon Cordell skin, why Enfield council have done
nothing to address any issue Mr Simon Cordell was having with his neighbours
regarding what his neighbours was doing to him. I 17 Mr
Simon Cordell has had his own place since 1999 and was housed by Enfield
Council in 109 Burncroft Ave, Enfield, Middlesex, EN3 7JQ I believe in 2006
due to a fire that happened in his flat before this address, in this time Mr
Simon Cordell had no complaints put in about him until now 2016. You
have written in your letter multiple things to be addressed which Mr Simon
Cordell was meant to have done. -
“Include
using threatening, abusive and insulting words and language, aggressively
demanding money, intimidation and making threats towards your neighbours. It
is also alleged that on 4th October 2016, you banged on your ceiling, and you
later started to bang and kick at your neighbour’s door. It is alleged that
you were very aggressive and was shouting through your neighbour’s door and
that you then proceeded to drag his motorbike from where it was parked and
started to smash it up”. At
this point I will only say the above is untrue, once I have the information
including all dates, times and complaints in order
from my subject access request it will be at this time I will address each
point of concern above. You
have also stated: -
“It
is also alleged that your dogs are left by themselves all day and night
barking and causing noise disturbances to your neighbours”. Mr
Simon Cordell has had one dog only at his flat, when Mr Simon Cordell was
housed in 1999, he had a dog, no complaints were ever put in re Mr Simon
Cordell dog being left by herself all day and night barking and causing noise
disturbances to neighbours and being neglected. When
Mr Simon Cordell was moved into 109 Burncroft Ave, Enfield, Middlesex, EN3
7JQ I believe in 2006 he had the same dog, when she passed away in 2007 he
got a new dog same bred and since 2006 there has been no complaints by
neighbours of Mr Simon Cordell leaving her alone all day and night or her
barking all night and all day and him not looking after her and neglecting
her, and her causing noise disturbances to his neighbours. Mr Simon Cordell
does not leave his dog all day and night she is always looked after, if Mr
Simon Cordell is not going to be there overnight or for a long time during
the day then the family look after the dog. So how someone can say she is
left alone is beyond me. Mr
Simon Cordell’s dog is looked after very well she has never been left all day
and all night alone, and I feel very angry any person could ever say Mr Simon
Cordell has ever mistreated and neglected his dog he is an animal lover as
all our family are and we would never mistreat or neglected any animal. Once
again it seems beyond belief Mr Simon Cordell has had his dog and no
complaints has been put in by any neighbours about the way my son allegedly
mistreats and neglects his dog since 2006, until now 2016. It
seems totally unbelievable my son could have his dog for so many years with
not one complaint of mistreatment and neglect and now all
of a sudden in 2016 my son mistreats and neglect his dog leaves her
alone all day and night with the dog only now in 2016 causing noise
disturbances to his neighbours. You can take that how it reads as I am so
angry right now that any person could say the dog is mistreated and
neglected, she is always cared for and loved and not left alone all day and
night barking and making noise. In
fact, the dog that lives a few rows up barks more and makes more noise than
Mr Simon Cordell dog does its always barking and making a noise so does this
mean they are going to have action taken against them? My
son’s dog only as a rule bark when someone comes into the building to Mr
Simon Cordell front door and this is only for a short time until the door is
opened for them, there is also the fact Mr Simon Cordell does not have many
people at his flat the main people are his family, so his dog hardly barks at
all. 2 18 Mr
Simon Cordell for the last 3 years does not even go out of his flat any
longer due to what has been going on, he once in a while
goes across to the shop but that is not often at all and only when the family
cannot get what he needs as they are busy. If Mr Simon Cordell has to go out for a meeting, he always has someone with
him it has become this way due to how he has been treated by the Met police. You
have also stated: •
“Your neighbours have also alleged that you have installed a CCTV in the
communal area with the camera pointing towards the main entrance to the block
thereby making them to feel very uncomfortable when entering and leaving the
block. Your neighbours have alleged that this is an invasion of their
privacy". I
have already put an appeal in my formal complaint dated the 24/11/2016 in regard to the CCTV and I am awaiting a reply as to what
information I need and how I address the appeal. I will say that the CCTV is
for security, but so far has protected me due to malicious information that
has been passed to people, but it was not installed for that reason but has
helped in this the main reason it was installed was due to security. But
since the 14/08/2016 when the police themselves damaged the CCTV camera due
to what they were doing to Mr Simon Cordell, it has not worked. So, at this time there is no CCTV in operation in the communal
area of the block the only CCTV that is operational at this time is the ones
inside Mr Simon Cordell flat itself. When Mr Simon Cordell was on a phone
call to Sarah Fletcher on the 22/11/2016 she did say if the CCTV camera was
facing Mr Simon Cordell's front door there would be no problem with that this
is at this time being acted on. It
also seems that this complaint has come in very late as if any neighbours
felt that this was an invasion of their privacy why was this not acted on in
2013 when it was installed? Why has it taken them until 2016 to say they feel
this is an invasion of their privacy? In
fact I feel it has protected Mr Simon Cordell's neighbours there has been
crime in the area and many break ins within the housing estate where everyone
lives, yet not one person has been effected in the block Mr Simon Cordell
lives in by crime and I believe this is due to the CCTV being there, and if
anything happened to any of the neighbours in the block the police could
obtain a copy. The CCTV camera does not show any neighbours living in the
block, front doors or windows. And only showed part
of the ground floor communal area leading up to Mr Simon Cordell’s own front
door. It
also makes us feel the only reason that the neighbours have now said about
the CCTV is due to what they are trying to say about Mr Simon Cordell in
these complaints, I feel that at this time the CCTV is the thing that
protected Mr Simon Cordell against what the neighbours have alleged, why else
would it have taken them over 3 years to say they now felt it was an invasion
of their privacy? As
said in my formal complaint the police don’t like Mr Simon Cordell and this
has been for many years when the police go to Mr Simon Cordell flat, he feels
safer that the CCTV is there as it shows what the police are doing to Mr
Simon Cordell so makes him feel safer, has the police put a report in about
the CCTV camera also? As
stated these allegations are very serious and I would like them addressed as
soon as possible but until I have the information I have asked for so know
what dates and times these complaints were put in I feel that Enfield council
is only taking one side to this and that is the neighbours, as since 2014 all
my calls and emails and letter about my complaints re the neighbours Enfield
Council has done nothing to help me or Mr Simon Cordell address this. Mr
Simon Cordell feels he has no option left to him but to move away from his
home due to what has been ongoing for a long time with no one addressing it.
He feels that is the only way he will feel safe again from what the
neighbours are doing to him, yet Enfield Council have said they will do
nothing about this to help him and while this is ongoing it is affecting his
heath more and more. 3 19 Mr
Daniel Ellis has said that my formal complaint should be addressed by the
14/12/2016 but is trying to compete this sooner, he has been told that no one
within Enfield Council is addressing moving Mr Simon Cordell to a new address
and this needs acting on as soon as possible as what is going on cannot be
left with nothing being done as this is making Mr Simon Cordell’s life hell
living in fear, and so far I believe no one within Enfield Council is
addressing moving Mr Simon Cordell to a new place, this is unacceptable by
any means for Enfield Council not to be addressing this issue, I have made
many calls and not one person has called me back to gather information or
give me an update if anything is being done about addressing a move for Mr
Cordell, so from what I can see once again Enfield Council is not acting in
an appropriate manner. I
also believe when I get the information from the subject access request which
can take up to 40 days this will incur more issues and I believe there will
be data that needs to be corrected which Enfield Council holds on Mr Simon
Cordell, as under the data protection act data which is held has to be 100%
accurate, I also believe it will help to clear up much information that you have
included in your letter. I
have also asked that any letters sent to Mr Simon Cordell are also sent to
Miss Lorraine Cordell this was included in my email with the attached letters
dated 24/11/2016 this has not been done with your letter why? I
would be most grateful if you could reply to this letter also including
myself Miss Lorraine Cordell this can be done via my email lorraine32@bluevonder.co.uk or
my address which is included in the letters dated 24/11/2016. Regards Miss
Lorraine Cordell Mr Simon Cordell People
that have been copied into these letters are below Joan
Ryan: MP for Enfield Mr
Rob Leak: Chief Executive Enfield Council Mr
Ray James: Director of Health, Housing and Adult Social Care Ms
Sally McTernan: Assistant Director Community Housing Services Sarah
Fletcher Sarah: Housing Officer Jackie
Gubby: Housing officer Lemmy
Nwabuisi: ASB Team Daniel
Ellis: Complaints & Access to Information Officer 4 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
81 |
RE: Letter of Authority for my mother Miss Lorraine Cordell dated
24/11/2016 |
24/11/2016 |
|
20 21 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
81 Info |
Mr Simon Cordell 109 Burncroft Ave Enfield
Middlesex EN3 7JQ 24/11/2016 RE: Letter of Authority for my mother Miss
Lorraine Cordell dated 24/11/2016 To whom it may concern: I am writing this letter to confirm I do
give my mother Miss Lorraine Cordell my authority to speak to anyone at
Enfield Council on any matters that relate to me and also obtain any
information that is held about me by Enfield Council this authority will be
granted for the whole of Enfield Council and all departments, Any letters
that Enfield council send me can they also send to my mother Miss Lorraine Cordell.
And can be done via Phone, Email, and Letter. I also give my Mother Miss Lorraine
Cordell authority to speak to my MP or any other person that is working with
my local MP Phone: 07807 3335454 Email: lorraine32@bluevonder.co.uk Letter: 23 Byron Terrace, Edmonton, London
N9 7DG This Letter of Authority is to stay on
Enfield Council system until such time I write a letter if I wish to have
this access removed which I can do at any time. Regards Simon Cordell 21 For your Information If your tenancy has ended, for example on
the enforcement of a possession order or if you are not the tenant due to
being left in use and occupation, payments are accepted for use and
occupation of the property. Please note any payments made less than 5
working days before the date of the statement may not be included. Explanation of codes HB -
Housing Benefit B/F -
Balance brought forward Manual adjustment -
amounts manually credited or charged to your account Debit adjustments -
your account has been adjusted and the adjustment has been backdated Standard debit -
Weekly rent Enfield Connected Sign up for an online Enfield Connected
account today to Save Time and Do It Online. Enfield Connected puts lots of Council
services in one place making it easier for you to report issues, request
information and pay for bills quickly, and at a time which suits you best. As an Enfield Council tenant your Enfield
Connected account will also allow you to: -
Pay
your Housing Rent -
Check
your balance and payment history -
Use
our benefits calculator to check your entitlement to benefits and apply for
them online -
And
more... You can use your Enfield Connected account
from almost anywhere using your smartphone, tablet
or laptop. If you do not have access to the internet or would like help to
set up your account, most Enfield libraries offer free use of their computers
and have staff on hand to help you sign up for an Enfield Connected account. Sign up for your Enfield Connected account
today at:
www.enfield.Gov.uk/connected |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
82 |
Statement of your Rent Account |
|
|
22 23 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
82 Info |
ENFIELD Connected Statement of your Rent Account Please quote this payment reference number
whenever you contact us » ENFIELD Council Protect - Private and Confidential MR S CORDELL 109, Burncroft Avenue, Enfield, Middlesex, EN3 7JQ Sign up for an online Enfield Connected
account to make your payments and manage your account - www.enfield.gov.uk
more information on reverse... 23 For your Information If your tenancy has ended, for example on
the enforcement of a possession order or if you are not the tenant due to
being left in use and occupation, payments are accepted for use and
occupation of the property. Please note any payments made less than 5
working days before the date of the statement may not be included. Explanation of codes HB -
Housing Benefit B/F -
Balance brought forward Manual adjustment -
amounts manually credited or charged to your account Debit adjustments -
your account has been adjusted and the adjustment has been backdated Standard debit -
Weekly rent Enfield Connected Sign up for an online Enfield Connected
account today to Save Time and Do It Online. Enfield Connected puts lots of Council
services in one place making it easier for you to report issues, request
information and pay for bills quickly, and at a time which suits you best. As an Enfield Council tenant your Enfield
Connected account will also allow you to: -
Pay
your Housing Rent . Check your balance and payment history -
Use
our benefits calculator to check your entitlement to benefits and apply for
them online. And more... You can use your Enfield Connected account
from almost anywhere using your smartphone, tablet
or laptop. If you do not have access to the internet or would like help to
set up your account, most Enfield libraries offer free use of their computers
and have staff on hand to help you sign up for an Enfield Connected account. Sign up for your Enfield Connected account
today at: www.enfield.Gov.uk/connected |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
RE: CRM
COM 1885 Simon Cordell Formal Complaint 24/11/2016 [SEC=OFFICIAL] |
08/12/2016 |
|
24 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
83 Info |
Sarah Fletcher From: Lorraine Cordell <lorraine32@blueyonder.co.uk> Sent: 08 December 2016 10:12 To: Daniel Ellis Lemmy Nwabuisi Subject: joan.ryan.mp@parliament.uk Chief Executive; Ray James Sally Mcternan Sarah Fletcher Jackie Gubby Attachments: RE: CRM COM 1885 Simon
Cordell Formal Complaint 24/11/2016 [SEC=OFFICIAL] Letter to Council-Dated-08-12-2016.pdf To Whom It May Concern: I am once again writing an email to all
the above in the hope something will be able to be done
please read attached letter. Regards Lorraine Cordell l |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Re: Formal Complaint 08/12/12/016 |
08/12/12/016 |
|
|
25 26 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Info |
Mr
Simon Cordell 109 Burncroft Ave Enfield Middlesex EN3 7JQ 24/11/2016 Re:
Formal Complaint 08/12/12/016 To
Whom It May Concern: I
am once again writing an email to all the above in the hope something will be
able to be done. I
know Formal Complaints are ongoing regarding letters written on the
24/11/2016 and 05/12/2016 but I feel I have known option but to again write a
new Formal Complaints dated 08/12/2016. The
last time we spoke to someone regarding moving my son was on the 22/11/2016
after calling with no call back from Sarah Fletcher, or her manager or anyone
else in her team since 16/11/2016 sometimes calling up to 3 times a day. (All
their lines are set to do not disturb) this has not changed, and I still am
making calls to try and address this issue with no one calling me back. My
son is having a nightmare in his flat since he moved back there he does not
leave his flat and has not since he returned there, once again the neighbours
have started since he moved back in with the noise, the banging the
intimidation, my son heath is suffering and this is not acceptable that
nothing is being done he not being let alone to be able to sleep and being
kept up all night and in the day due to what the neighbours are doing. I
do not see why no one is addressing this and I have not had one phone call to
address this issue do not know what is going on and my son is left to suffer. It
should not matter that Formal Complaints are ongoing I should at least be
able to talk to someone or get someone to call me back with an update as to
if anything is going on to move my son. When
I get letters or calls or emails, I do not just do nothing I reply to the letters,
but it seems Enfield Council is doing nothing to address the under-laying
issue of what has been ongoing since 2014 with my son’s neighbours and what
they are doing to him. It
does not seem to matter that my son’s heath is suffering due to this and has been
for some time due to not being able to sleep. It seems that Enfield Council
is happy that the neighbours are doing this to my son with nothing being
done. I
would like someone to email me via lorraine32@bluevonder.co.uk with what is being done to help my son, I
would like an update today as so far I think I have waited long enough to get
an update as to what is being done to address this issue if anything at all. Regards Miss
Lorraine Cordell Mr Simon Cordell l 26 People
that have been copied into these letters are below Joan
Ryan MP for Enfield Mr
Rob Leak Chief Executive Enfield Council Mr
Ray James Director of Health, Housing and Adult Social Care Ms
Sally McTernan Assistant Director Community Housing Services Sarah
Fletcher Sarah Housing Officer Jackie
Gubby Housing officer Lemmy
Nwabuisi: ASB Team Daniel
Ellis Complaints & Access to Information Officer |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Please reply to: Geoffrey Mann Geoffrey Mann Neighbourhood Manager |
22/12/2016 |
|
27 28 29 30 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
85 Info |
ENFIELD Connected Please reply to: Geoffrey Mann Ms Lorraine Cordell Sent via Email E-mail: geoffrey.mann@enfield.gov.uk Your Ref: Date:
22nd December 2016 Dear Ms Cordell, Re:
Mr Simon Cordell -109 Burncroft Avenue - COM 1885. I write with reference to your letters of
complaint dated 24th November 2016 copies of which were received via email on
24th November 2016, 5th December 2016 and 8th
December 2016. I will respond to the issues you raised as
follows. 1.
Anti-Social Behaviour Order We are aware that the police applied for
an Anti-Social Behaviour Order (ASBO) which was granted on 4th August 2015
against your son in relation to activities that cations away from Burncroft
Avenue. We are aware that your son is appealing against the ASBO, and we are
therefore unable to comment further. 2.
CCTV We can confirm that a letter was sent to
your son by Sarah Fletcher, Neighbourhood Officer on 18th November 2016 giving
him until 25th November 2016 to remove the CCTV that he had installed on the
internal communal door leading to flats 109 and 111 Burncroft Avenue and
facing towards the main door of the block. We can also confirm that another
letter was sent to him on 29th November 2016 by Lemmy Nwabuisi, Anti-Social
Behaviour Officer in relation to complaints received from your son’s
neighbours concerning the CCTV. This matter EQUALITY Environment Enfield Council Civic Centre, Silver Street FRAMEWORK FOR LOCAL GOVERNMENT Enfield EN13XY EXCELLENT Website: www.enfield.gov.uk 28 concerns a breach of tenancy conditions
and will be addressed separately from this complaint. 3. Allegations of Anti-Social Behaviour You referred to alleged issues that your
son was having with his neighbours; however, you' did not specify which
neighbours and or provide a specific time frame when these complaints were
made. We have checked our records since 4h August 2015 and found
two records of telephone complaints received from your son. One on 20h
August 2015 and again on 26h January 2016 which related to noise
and the issues he was having with a neighbour. These concerns were dealt with
at the time by relevant officers. We note your comment that your son has
been a tenant for many years and that there have been no complaints about him
until the publication of the ASBO against him on 4th August 2015.
However, our records show that since your son’s tenancy began on 14th
August 2006, there has been at least one previous complaint against your son
from another neighbour prior to the ASBO. We are aware of the alleged incident that
happened on 4th October 2016 as this was reported to us and this
will be addressed separately as part of ongoing Anti-Social Behaviour
investigations. We note your comments regarding the police
and must advise that you take up any issues with the Independent Police
Complaints Commission. We also note your comment regarding an alleged
incident on 14th August 2016. This was not reported to the Council
and should be a matter for the police. We note your comment that your son is
scared to go home due to the alleged issues with his neighbours. Regarding the allegations of ASB against
your son and the issues regarding his dog, we note your comment that you do
not think it is justified to attend the meeting with Lemmy Nwabuisi prior to
your formal complaint being addressed. We note your comment that you have
been advised by a solicitor to wait for the SAR. We also note your comments 29 in relation to the letter sent by Lemmy
Nwabuisi on 29th November 2016 regarding reports of anti-social
behaviour made against your son by his neighbours and that you will address
these once the SAR is received. Please note that these allegations are
serious breaches of tenancy conditions and will be addressed separately as
part of an ongoing investigation. We have attempted to meet with your son to
discuss the allegations made against him and give him the opportunity to
respond. It is important that these issues are addressed
and another meeting will be arranged to facilitate this in due course. -
Subject
Access Request (SAR) The SAR that you have submitted is being
responded to separately in accordance with required timescales. -
Communications We are aware that you left messages for
Sarah Fletcher on three occasions between 16 and 21 November 2016 and she was
not available at these times. We confirm that she spoke directly with Mr
Simon Cordell by telephone on 22nd November 2016. -
Housing
Options As a single resident living in a
one-bedroom property, the Council considers that your; son is suitably
housed. We do not have sufficient evidence in relation to your son's
allegations of anti-social behaviour against his neighbours to be able to
refer him for a transfer on the housing register. He can make an online application himself
to be placed on the housing register by visiting the Council Housing pages of
the Enfield Council website at www.enfield.Gov.uk.
His eligibility for transfer will then be assessed by the Housing Options
team in accordance with Council policy and they will advise whether his
application is accepted. Alternative options to move are available
to him through the mutual exchange scheme, where tenants are
able to swap their home with another tenant, and the fresh start
scheme, where tenants can be supported in moving to a private rented home.
Further information can be found online using the URLs below: 30 www.homeswapper.co.uk. https://www.enfield.aov.uk/forms/form/203/fresh start scheme. If you wish to discuss this matter, please
do not hesitate to contact me. Please note that I away from the office and
will be returning on Tuesday 3rd January 2017. Yours Sincerely Geoffrey Mann Neighbourhood Manager IMPORTANT - Enfield residents should
register for an online Enfield Connected account. Enfield Connected puts many Council services in one place, speeds up
your payments and saves you time - to set up your account today go to |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
(End of Stage 4) |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
86 |
Deborah Andrews / Enfield Council Case History |
DATE(S); 1: CASE HISTORY A) 24/01/2017: This
is the day of the printout of the F OI that my mother and I requested of the Enfield
Council. X1 -- 2: CASE HISTORY B 24/01/2017. This is the day of the printout of the FOI that my mother and I
requested of the Enfield Council. 23/09/2015: Threats and intimidation Date reported: /09/2015 Home visit to Ms Deborah Andrews flat. Attendees
Dawn Allen TMO and CPN Bola Quadri Home visit to Ms Andrews advised that her
neighbour at number 109 has for the past few months harassed, intimidated,
stalked her and made a life a complete misery. He
continuously plays loud music, bangs on her ceiling and door alleging that
she is monitoring his movements in his flat. She feels petrified by his
presence and as a result refused to leave her flat for fear bumping into him
on her way out. ++++ D 23/09/2015: Threats and intimidation Date reported: /09/2015 X3 -- 3: E 24/01/2017. CASE HISTORY This
is the day of the printout of the F OI that my mother and I requested of the Enfield
Council. F 23/09/2015: Threats and intimidation Date reported: /09/2015 X2 -- 4: G 23/09/2015: Threats and intimidation Date reported: /09/2015 H 23/09/2015: Threats and intimidation Date reported: /09/2015 I 23/09/2015: Threats and intimidation Date reported: /09/2015 X3 -- 5: J CASE HISTORY 24/01/2017. This
is the day of the printout of the F OI that my mother and I requested of the Enfield
Council. K 18/09/2015. L 23/09/2015: Threats and intimidation Date reported: /09/2015 M 23/09/2015: Threats and intimidation Date reported: /09/2015 X4 -- 6: N CASE HISTORY 24/01/2017. This
is the day of the printout of the F OI that my mother and I requested of the Enfield
Council. O 23/09/2015. P 23/09/2015: Threats and intimidation Date reported: /09/2015 Q 23/09/2015: Threats and intimidation Date reported: /09/2015 R 23/09/2015: Threats and intimidation Date reported: /09/2015 S 23/09/2015: Threats and intimidation Date reported: /09/2015 T 24/09/2015: Threats and intimidation Date reported: /09/2015 U 28/09/2015: Threats and intimidation Date reported: /09/2015 V 24/09/2015: Threats and intimidation Date reported: /09/2015 W 24/09/2015: X10 -- 7: X CASE HISTORY 24/01/2017. This
is the day of the printout of the F OI that my mother and I requested of the Enfield
Council. Y 01/03/2012: Z) 02/03/2014 A.1) 00/11/2014 B.1) 01/10/2015 C.1) 01/10/2015 X6 -- 8: 24/01/2017 “Missing
Page” -- 9: 24/01/2017 “Missing
Page” -- 10 24/01/2017 “Missing
Page” -- 11 D.1) 23/09/2015 12 D.1) 24/01/2017 13/10/2015 -- 13 F.1) 24/01/2017 G.1) 18/01/2016 15/01/2016 -- 14 G.1.1) 18/01/2016 H.1) 18/01/2016 I.1) 18/01/2016 J.1) 26/01/2016 -- 15 24/01/2017 “Missing
Page” -- 16 K.1) 24/01/2017 L.1) 27/01/2016 -- 17 M.1) 24/01/2017 N.1) 27/01/2016 -- 18 O.1) 24/01/2017 P.1) 01/02/2016 -- 19 24/01/2017 “Missing
Page” -- 20 24/01/2017 “Missing
Page” -- 21 24/01/2017 “Missing
Page” |
|
|
1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: 16: 17: 18: 19: 20: 21: |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
86 Info |
1 CASE HISTORY 24/01/2017 Case16175 Deborah
Andrews GENERAL Active
180days, Phone call with Perpetrator Involved Persons CLIENT (VICTIM)Ms
Deborah Andrews Relationship to
Cases; Client (Victim) in ASB Case 16175 Incidents in
which Person is involved, Witness: Current address:
113 Burncroft Avenue, Enfield, EN3 7JQ Main phone:
02083500628 Gender Female DOB: 29/07/1973 Age band: 35-44 Ethnic origin:
White UK Appearance:
Female,42 yrs. old, White UK, Involved Persons
CLIENT (ACCUSED)Mr Simon
Cordell Relationship to
Cases; Client (Accused) in ASB Case 16175 Incidents in
which Person is involved Witness: Current address:
109 Burncroft Avenue, Enfield, EN3 7JQ Main phone: 020
8245 7454 Gender: Male DOB: 26/01/1981 Age band: 25-34 Ethnic origin:
White/Black Caribbean -- Notes about
this person: Home visit to Ms
Deborah Andrews flat. Attendees Dawn Allen TMO and CPN Bola Quadri Home visit
to Ms Andrews advised that her neighbour at number 109 has for the past few
months harassed, intimidated, stalked her and made a
life a complete misery. He continuously plays loud music, bangs on her
ceiling and door alleging that she is monitoring his movements in his flat.
She feels petrified by his presence and as a result refused to leave her flat
for fear bumping into him on her way out. She has missed a few appointments
with her social worker as a result, she has now been subjected to making home
appointments pending the time this matter is Page
1 of 21 CASE
HISTORY 24/01/2017 Appearance: Male,34 yrs. old, White/Black
Caribbean, Incidents Reported 23/09/2015: Threats
and intimidation Date reported: /09/2015 Threats and intimidation (General) Home visit to Ms Deborah Andrews flat. Attendees
Dawn Allen TMO and CPN Bola Quadri Home visit to Ms Andrews advised that her
neighbour at number 109 has for the past few months harassed, intimidated,
stalked her and made a life a complete misery. He
continuously plays loud music, bangs on her ceiling and door alleging that
she is monitoring his movements in his flat. She feels petrified by his
presence and as a result refused to leave her flat for fear bumping into him
on her way out. She has missed a few appointments with her social worker as a
result, she has now been subjected to making home appointments pending the
time this matter is resolved. She explained that they use to be acquaintances
before the relationship went sour. She believes the whole problem started when he
claimed the decoration in his flat was damaged as a result
of a leak coming from her flat. She confirmed that she had a leak from
her overflow a few months ago which has since been repaired but, the damage
alleged had occurred. History 23/09/2015: Sent: 23 September 2015
15:07 To: Carmel Naessens Loretta Walsh Cc: Charles Elkington Dawn Allen Subject: 113 Burncroft Avenue, Enfield, EN3 7JQ
[SEC=PROTECT] Importance: High Classification: PROTECT New case VICTIM Ms Deborah Andrews 113 Burncroft Avenue ENFIELD EN3 7JQ 29/07/1973 02083500628 Perpetrator Simone Cordell 109 Burncroft Avenue ENFIELD EN3 7JQ Home visit to Ms Deborah Andrews flat. Attendees
Dawn Allen TMO and CPN Bola Quadri Home visit to Ms Andrews advised that her
neighbour at number 109 has for the past few months harassed, intimidated,
stalked her and made a life a complete misery. He
continuously plays loud music, bangs on her ceiling and door alleging that
she is monitoring his movements in his flat. She feels petrified by his
presence and as a result refused to leave her flat for fear bumping into him
on her way out. She has missed a few appointments with her social worker as a
result, she has now been subjected to making home appointments pending the
time this matter is resolved.
She explained that they use to be acquaintances before the
relationship went sour. She believes the whole problem started when he claimed
the decoration in his flat was damaged as a result of
a leak coming from her flat. She confirmed that she had a leak from her
overflow a few months ago which has since been repaired but, the damage
alleged had occurred. Ms
Andrews also recalled an incident when the perp spat in her face. It's been
one issue after the other she advised the recent event which took place a week ago. She
was on her way out to attend her appointment with her CPN when he apprehended
her and threatened to kill her. She was pretty shaken from the incident that
instead of attending her appointment, returned home immediately. She advised
that she contacted the police but, wasn't Page 2 of 21 3 CASE HISTORY 24/01/2017 taken
seriously as they assumed, she was drunk at the time of the call. She advised
that she wasn't in the list drunk but, just the way she spoke due to her
condition. She still wasn't taken seriously and had to abandon the call. She found this very
frustrating and advised that it was not the first time this would happen to
her. Her CPN also confirmed her statement and expressed her dissatisfaction
at the way she was treated. Ms
Andrews felt completely let down by the police and became frightful for her
safety especially, as she knows the perpetrators has shells in his flat. I observed in her flat that
her floors were very creaky, I was made aware by Dawn that most of the flats
in the block are like that. Unfortunately, the creakiness exacerbates the
noise level in the flats and cause more problems than usual. I advised that I would contact the police to make further enquiries. I will
also contact MHT to enquire if Mr Cordell is known to them. At some point the
perpetrator will need to be interviewed and a warning letter issued on him. I
will contact the repairs team and try to arrange a surveyor to visit her flat
and see what assistance can be offered I further advised that her case will be investigated, and an officer
will get back to her to discuss further with her. Her CPN and TMO will be
kept informed of updates. Bola
Quadri has already put in place a safeguard alert. Thank
you Dolly
Ogunseye Anti-Social
Behaviour Officer Housing
Anti-Social Behaviour Team HISTORY 23/09/2015: INTERVIEW
NOTES FOR Ms Deborah Andrews VICTIM Ms
Deborah Andrews 113
Burncroft Avenue ENFIELD EN3 7JQ 29/07/1973 02083500628 Perpetrator
Simone Cordell 109
Burncroft Avenue ENFIELD EN3 7JQ Home
visit to Ms Deborah Andrews flat. Attendees Dawn Allen TMO and CPN Bola Quadri Home
visit to Ms Andrews advised that her neighbour at number 109 has for the past
few months harassed, intimidated, stalked her a11c made a life a complete misery. He continuously plays loud
music, bangs on her ceiling and door alleging that she is monitoring his
movements in his flat. She feels petrified by his presence and as a result
refused to leave her flat for fear bumping into him on her way out. She has
missed a few appointments with her social worker as a result, she has now
been subjected to making home appointments pending the time this matter is
resolved. She explained that they use
to be acquaintances before the relationship went sour. She believes the whole
problem started when he claimed the decoration in his flat was damaged as a result of a leak coming from her flat. She confirmed
that she had a leak from her overflow a few months ago which has since been
repaired but, the damage alleged had occurred. Ms Andrews also recalled an incident when the perp spat in her face.
Ifs been one issue after the other she advised the recent event which took place a week ago. She was on her way out
to attend her appointment with her CPN when he apprehended her and threatened
to kill her. She was pretty shaken from the incident that instead of Page
3 of 2 4 CASE
HISTORY 24/01/2017 attending
her appointment, returned home immediately. She advised that she contacted
the police but, wasn't taken seriously as they assumed, she was drunk at the
time of the call. She advised that she wasn't in the list drunk but, just the
way she spoke due to her condition. She still wasn't taken seriously and had
to abandon the call. She found
this very frustrating and advised that it was not the first time this would
happen to her. Her CPN also confirmed her statement and expressed her
dissatisfaction at the way she was treated. Ms Andrews felt completely let down by the police and became frightful
for her safety especially, as she knows the perpetrators has shells in his
flat. I observed in her flat that
her floors were very creaky, I was made aware by Dawn that most of the flats
in the block are like that. Unfortunately, the creakiness exacerbates the
noise level in the flats and cause more problems than usual. I advised that I contact the
police to make further enquiries. I will also contact MHT to enquire if Mr
Cordell is known to them. At some point the perpetrator will need to be interviewed
and a warning letter issued on him. I will contact the repairs team and try
to arrange a surveyor to visit her flat and see what assistance can be
offered I further advised that her
case will be investigated, and an officer will get back to her to discuss
further with her. Her CPN and TMO will be kept informed of updates Bola Quadri has already put
in place a safeguard alert. History 23/09/2015: Contact Complainant , Home visit to Ms
Deborah Andrews flat. Attendees Dawn Allen TMO and CPN Bola Quadri Home visit to Ms
Andrews advised that her neighbour at number 109 has for the past few months
harassed, intimidated, stalked her and made a life a
complete misery. He continuously plays loud music, bangs on her ceiling and
door alleging that she is monitoring his movements in his flat. She feels
petrified by his presence and as a result refused to leave her flat for fear
bumping into him on her way out. She has missed a few appointments with her
social worker as a result, she has now been subjected to making home
appointments pending the time this matter is resolved. History 23/09/2015:
Update
Complainant Follow
on action from Contact Complainant History 23/09/2015:
Letter - sent ACTION
PLAN PROVIDED TO THE VICTIM AND A COPY FORWARDED TO HER CPN BOLA QUADRI History 23/09/2015:
Email - sent Classification:
PROTECT Hi Mark, On second
thoughts, could you contact her on her landline instead and speak to her
directly please? Her number is 02083500628 Thank you for
your assistance Dolly Ogunseye
Anti-Social Behaviour Officer Housing Anti-Social Behaviour Team Tenancy
Management Enfield Council Classification: PROTECT Good morning, Mark, Page
4 of 21 5 CASE
HISTORY 24/01/2017 Thank you for the
information, yes, she suffers from mental health and his behaviour continues
to exacerbate her condition. I will appreciate if you visit him sooner than
later and also pop round to 113 to reassure her. Thank you for all
your assistance Dolly Ogunseye
Anti-Social Behaviour Officer Housing Anti-Social Behaviour Team Tenancy
Management Enfield Council From: Mark.Tilley2@met.pnn.police.uk mailto: Mark.Tilley2@met.pnn.police.uk
Sent: 18 September 2015 17:23 To: Dolly
Ogunseye Subject: 113
Burncroft Avenue, Enfield, Middlesex, EN3 7JQ Miss Debra Andrew
[SEC=PROTECT] Hi Dolly, Nick and I
attended 113 a while ago and spoke to the lady a while ago when she
originally called Police. At the time she didn't want us to speak to her
neighbour as things had got better. The lady handed us a letter about what
had happened but none of it made any sense. We believe she
was suffering from mental health issues. On another
occasion we popped round to see her, and she wouldn't come and speak to us so
instead she spoke through her letterbox to us. The male at 109 - Simon
Cordell who is causing the problems is very well known to Police and is also
very anti Police. I know some Officers went around and spoke to him and
things seemed to get better. After that we have had no further calls from the
lady at 113. We will try and
get around to see her when were back on duty on Monday. Kind Regards Classification:
PROTECT Good afternoon,
Mark, Could you kindly
assist with this query please. Following reports of ASB by the above tenant,
my colleague and I visited her this morning and were alarmed by the nature of
her complaints. She has in the past few months being constantly harassed,
intimidated, bullied, stalked and threatened to kill
by her neighbour at 109. As a result of
his behaviour, she has become too scared to leave her flat for fear of what
may happen to her. She is a vulnerable tenant who requires support from
services. However, the unsettling behaviour exhibited by number 109, has
hindered her from attending her appointments and exacerbated her condition. At the moment, she feels very disorientated / agitated and
will like the harassment to stop. She advised that
she had reported this to the police a few times but, wasn't taken seriously. I will appreciate
if you could stop over at 113 to reassure her that the matter is being dealt
with and also to stop by 109 and advise him that you
are aware of what is going on and the repercussions should it continue. Thank you for
your support and assistance Dolly Ogunseye
Anti-Social Behaviour Officer Housing Anti-Social Behaviour Team Tenancy
Management Enfield Council Referral
Details Organisation
making referral Housing Anti-Social Behaviour Response Team History 23/092015:
Agree an Action Plan with the
Complainant ACTION PLAN
PROVIDED TO THE VICTIM AND A COPY FORWARDED TO HER CPN BOLA QUADRI Page
5 of 21 6 CASE
HISTORY 24/01/2017 History 23/09/2015:
Provide Action
Plan to Complainant Follow
on action from Agree an Action Plan with the History 23/09/2015:
Contact
Perpetrator Follow
on action from Agree an Action Plan with the History 23/09/2015:
Action Plan
Reviewed Follow
on action from Agree an Action Plan with the History 23/09/2015: History 23/09/2015 History 24/09/2015:
Email- sent RE SOVA Alert -
D.A -1009639 Classification: PROTECT Dear Susan, Thank you for
your email. Please note that as from Monday 28th September 2015, all high-level cases of anti-social
behaviour will be transferred to the Council's Community Safety Unit. In
light of the above, Ms
Andrews case has been identified as one of many cases involved in this
process. You will shortly hear from an officer within the Community Safety
Unit advising you of the name of the officer that will be dealing with Ms
Andrews case. . Kind regards Dolly Ogunseye
Anti-Social Behaviour Officer Housing Anti-Social Behaviour Team Tenancy
Management Enfield Council History 24/09/2015:
Letter - sent TRANSFER TO CSU
LETTER MS DEBORAH ANDREWS History 24/09/2015:
Email- sent Classification:
PROTECT Good morning,
Debbie, Glad you are
doing well. Thank you for being ever so helpful. I know, “we are busy
bees" I appreciate the detailed information you've provided It will
assist us in deciding a way forward. Have a peaceful weakened Warm regard Dolly Ogunseye
Anti-Social Behaviour Officer Housing Anti-Social Behaviour Team Tenancy
Management Enfield Council Hi Dolly, I'm well thanks,
I see your department is busy as ever... Re: SC, he is not open to MH services and
doesn't have a MH worker. Page
6 of 21 7 CASE HISTORY 24/01/2017 March
12- 1st contact with MH
services following arrest after a bad trip of taking LSD & alcohol,
mental state assessed remained in custody of police - no MH input March
14 - 2nd contact, assessed by
team psychiatrist, presented with anxiety & suicidal thoughts in context
of social stressors due to pending court case leading to stress. Discharged
form MH services, suicidal thoughts are longstanding from early childhood and
present at times of high stress, not 'A typical' of other forms of suicide as
relates to thoughts as opposed to wish to die, and usually found in context
of those presenting with early childhood trauma as a way of expressing
emotions. Nov 14
- Mental Health Act
assessment, not detained in hospital, discharged from mental health services.
Presented highly volatile, angry & paranoid about motives of others,
presented in context of social stressors due to on-going issues with police
& court process - mother reported he has been targeted by police causing
him stress?? He has a medical
history of Crohn's disease which may impact on mood stability particularly if
not compliant with treatment and monitoring of symptoms. All assessments
completed by mental health services have found no evidence of serious mental
illness, he appears to be a very angry young man who has had an extremely
difficult and traumatic early childhood which is likely to explain his
distrust of people in authority (e.g., police) and being angry at others and
at the world.... Regards, Debbie Classification:
PROTECT Good afternoon,
Debbie, Hope you are
doing well? could you kindly advise if the above tenant is known to your
service and if he is, does he have a CPN and does he engage? Thank you for
your assistance Mr Simon
Cordell,109 Burncroft Avenue, Enfield, EN3 7JQ DOB=26/01/1981
(34 yrs.) Phone=020 8245
7454 Dolly Ogunseye
Anti-Social Behaviour Officer Housing Anti-Social Behaviour Team Tenancy
Management Enfield Council History 01/10/2015: Email
- sent Classification:
PROTECT Good afternoon,
Mark, Just received
some disturbing news about am incident that took place today. I was made
aware that Simon Cordell attempted to strangle the tenant of 113 Burncroft
Avenue. She managed to escape his grip but extremely shaken by the whole
episode. She is petrified at the moment and refuses
to leave her flat. Would it be
possible to contact / visit her today ASAP please? Thank you Dolly Ogunseye
Anti-Social Behaviour Officer Housing Anti-Social Behaviour Team Tenancy
Management Enfield Council History 01/10/2015: Email - sent Dear
Bola, Page 7 of 21 7 CASE
HISTORY 24/01/2017 March
12- 1st contact
with MH services following arrest after a bad trip of taking LSD &
alcohol, mental state assessed remained in custody of police - no MH input March
14 - 2nd
contact, assessed by team psychiatrist, presented with anxiety & suicidal
thoughts in context of social stressors due to pending court case leading to
stress. Discharged form MH services, suicidal thoughts are longstanding from
early childhood and present at times of high stress, not 'A typical' of other
forms of suicide as relates to thoughts as opposed to wish to die, and
usually found in context of those presenting with early childhood trauma as a
way of expressing emotions. Nov
14 - Mental Health Act assessment, not detained in hospital, discharged from
mental health services. Presented highly volatile, angry & paranoid about
motives of others, presented in context of social stressors due to on-going
issues with police & court process - mother reported he has been targeted
by police causing him stress?? He
has a medical history of Crohn's disease which may impact on mood stability
particularly if not compliant with treatment and monitoring of symptoms. All
assessments completed by mental health services have found no evidence of
serious mental illness, he appears to be a very angry young man who has had
an extremely difficult and traumatic early childhood which is likely to
explain his distrust
of people in authority (e.g., police) and being angry at others and at the
world.... Regards, Debbie Classification:
PROTECT Good
afternoon, Debbie, Hope
you are doing well? could you kindly advise if the above tenant is known to
your service and if he is, does he have a CPN and does he engage? Thank
you for your assistance Mr
Simon Cordell 109
Burncroft Avenue, Enfield, EN3 7JQ DOB=26/01/1981
(34 yrs.) Phone=020
8245 7454 Dolly
Ogunseye Anti-Social Behaviour Officer Housing Anti-Social Behaviour Team
Tenancy Management Enfield Council History 01/10/2015: Email - sent Classification:
PROTECT Good
afternoon, Mark, Just
received some disturbing news about am incident that took place today. I was
made aware that Simon Cordell attempted to strangle the tenant of 113
Burncroft Avenue. She managed to escape his grip but extremely shaken by the
whole episode. She is petrified at the moment and
refuses to leave her flat. Would
it be possible to contact / visit her today ASAP please? Thank
you Dolly
Ogunseye Anti-Social Behaviour Officer Housing Anti-Social Behaviour Team
Tenancy Management Enfield Council History 01/10/2015:
Email - sent Dear
Bola, Page
7 of 21 8 9 “Missing Page” 10 “Missing Page” 11 “Missing Page” 12 CASE
HISTORY 24/01/2017 Care-coordinator
/ CPN / Nurse Prescriber Psychosis Service Line Barnet, Enfield
& Haringey Mental Health NHS Trust/58-60 Silver Street, Enfield EN1 3EP Tel: 0208-3794142 Fax: 0208-3795094 Mob: 0208-7023296 Email: bola.quadri@beh-mht.nhs.uk
/ Trust Website: www.beh-mht.nhs.uk Team Manager -
George Benyure Tel:
0208-3794142/ History 13/10/2015: Email-sent
from: Dolly Ogunseye Sent: 13
October 2015 14:19 To: Louise Brown
(nee Wainwright) Subject: RE: HUB
case 16175 Deborah Andrews [SEC=PROTECT] Importance: High Classification:
PROTECT Also forgot to
mention that we are still in the process of locating a suitable TA for Ms
Andrew pending the time her case is resolved Dolly Ogunseye
Anti-Social Behaviour Officer Housing Anti-Social Behaviour Team Tenancy
Management Enfield Council From: Dolly
Ogunseye Sent: 13 October 2015 14:14 To: Louise Brown
(nee Wainwright) Subject: RE: HUB
case 16175 Deborah Andrews [SEC=PROTECT] Importance: High Classification:
PROTECT Good afternoon,
Louise, Sorry I missed
your call; I was at a meeting at the time. Called and left a message on your
voice mail. Ms Andrews
suffers from a history of mental health; she is currently being supported by
Bola Quadri Care-coordinator / CPN / Nurse Prescriber Psychosis Service Line Barnet, Enfield
& Haringey Mental Health NHS Trust / 58-60 Silver Street, Enfield EN1 3EP She made
complains about her neighbour at number 109, harassing, verbally abusing her,
intimidating, shouting threatening to kill her. The mean concern here is that
the perpetrator in question also suffers from mental health and is known to
be very aggressive, violet and anti-police. He has
on a few occasions threatened to kill her and petrified the life out of her. It was on this
basis that a decision was made to move her out immediately. Hope the above
information is useful. Thank you Dolly Ogunseye
Anti-Social Behaviour Officer Housing Anti-Social Behaviour Team Tenancy
Management Enfield Council Classification:
PROTECT Dolly, Page
12 of 21 13 CASE
HISTORY 24/01/2017 Please can you
contact me regarding this case as I would like an update and the full reasons
as to her vulnerability and why we have put her up in the hotel? Thanks, you Louise Brown Anti-Social
Behaviour officer Community Safety
Unit Regeneration
& Environment Department London Borough of
Enfield 020
8379 4467 History History email from police From: James.Flesher@met.pnn.police.uk mailto: James.Flesher@met.pnn.police.uk
Sent: 18 January 2016 15:31 To: Louise Brown
Subject: RE: Cordell [SEC=PROTECT] Hi Louise, Thanks for this -
I'm pleased to hear you think Deborah is being properly supported and that
she sounded better - she was in a right state when we spoke to her last. Good news that it
looks like she might be able to get help to move. For the camera, we
are very happy to come along for a visit. I've spoken to our Sgt and
as we understand it the ideal course of action is to advise him to remove it
in our presence, then if he refuses, I believe you can take it down and that
should be fine so long as the camera itself is returned to Cordell. Let me
know when your best days for it would be and I'll see when we can manage
best. Best wishes, James PC James Flesher
337YE | Dedicated Ward Officer for Enfield Highway | North Cluster NPT Team B
| Enfield Borough OCU | james.flesher@met.police.uk | Ward Mobile
Number: 020 8721 2903 Follow
@MPSEnfield for updates of
what we're doing across the borough! From: Louise
Brown [ mailto: Louise.Brown2@Enfield.gov.uk] Sent: 18 January 2016 11:03 To: Flesher James
D - YE Subject: RE:
Cordell [SEC=PROTECT] Classification:
PROTECT Hi James, I spoke with
Deborah Andrews this morning; the leak issue was sorted over the weekend this
was from the flat above. I do not know
anything about Mr Cordell moving in two weeks' time, unless she is getting
confused with his threat that he will get her in two weeks' time. Overall, I
am concerned that Deborah is not managing and appears to be getting more
confused the last few times I have spoken to her last week and today, she is
also feeling that she needs further support by way of supported
accommodation. I do agree with her as the level of support that St John of God
provide is high and the dependency with other agencies is also constant and
not something that housing or myself could provide long term. Deborah was much
calmer this morning and I reassured he that if she
has any concerns to contact me. With
regard to the camera
not he is not allowed it to be train on anything else other that his front
door. Probably means I will need to visit him to get this sorted. I may
request your assistance with this I don't really fancy Page
13 of 21 14 CASE HISTORY 24/01/2017 seeing him on my own!! (sorry) Kind regards Louise Brown Anti-Social Behaviour officer Community Safety Unit Regeneration & Environment Department London Borough of Enfield 020 8379 4467 From: James.Flesher@met.pnn.police.uk [mailto: James.Flesher@met.pnn.police.uk Sent: 18 January 2016
08:35 To: Louise Brown Subject: Cordell Hi Louise, I hope you are well. Since 15/01/2016 we
have had further calls from Debra Andrew relating to the issues she has been
having with Simon Cordell. Given the nature of the calls, we visited Debra
yesterday for a reassurance visit. She said that there has been a leak in the
building causing 'flooding' in both her flat and Cordell's flat, and Cordell
has been making accusations relating to it. She said that she believes Cordell
is leaving his flat in two weeks, which I hadn't heard, but said I would look into it - do you know if that's true by any chance? Debra said that if Cordell does not leave, she
wants to leave her flat and move somewhere else herself. While at the address we also noticed that Cordell
has now installed a CCTV camera which is placed at the top of the internal
communal door leading to flats 109 and 111, facing towards the main door of
the block. I am unsure as to whether he's allowed to do this and shall look into it, but just wanted to let you know! Best wishes, James PC James Flesher 337YE | Dedicated Ward Officer
for Enfield Highway | North Cluster NPT Team B | Enfield Borough OCU | James.flesher@met.police.uk | Ward Mobile Number: 020 8721 2903 Follow @MPSEnfield for updates of what we're
doing across the borough! History History 26/01/2016: History 26/01/2016: from customer services re simon
Cordell From: Laura Goodson Sent: 26 January 2016
14:10 To: Louise Brown • Cc: Jackie Gubby Subject: Simon Cordell 0208 245 7454 109 Burncroft Ave [SEC=PROTECT: INVESTIGATION] Classification: PROTECT – INVESTIGATION Hi Louise, Jackie, Mr Cordell called this afternoon requesting to
speak with yourselves in regard to his case against
his neighbour. I am sure you know the details; however, he did
say that his neighbour is making noise when he undresses. He did go on to
mention an incident that resulted in both himself and his neighbour in an
awkward position when he attempted to help her move her bed. Mr Cordell is expecting a call back this
afternoon. Kind Regards Page 14 of 21 15 “Missing Page” ------------------------- 16 CASE HISTORY 24/01/2017 176 Durant’s Road Enfield EN37DF Tel: 020 8804 7873 From: Louise Brown mailto: Louise.Brown2@Enfield.gov.uk
Sent: 27 January 2016
12:34 To: Sarah Stumpo Cc: Yvonne Stacey; bola quadri Subject: RE: Debra Andrews [SEC=PROTECT] Sensitivity: Confidential Classification: PROTECT Dear Sarah, Thank you for your email and updated information.
This incident yesterday J am assuming that this is a different incident from 15/1/16 where Mr Cordell approached Ms De Polla? Please can you confirm if this was reported to the
police, and if this was not why? This is harassment and can be treated and
reported as a criminal offence. Yes, this is a separate incident to 15.01.2016. The police were not called as a crime had not
been committed and Barbara was able to walk away without Mr Cordell trying to
prevent her or following her.
In relation to Deborah please can you confirm if your concerns for her
welfare are being reported back to the Mental health team prior to this email
(I do appreciate that Bola has been on leave for a few weeks) Yvonne has copied Bola into
the same communication as yourself and expressed concerns. Debbie has also
contacted Bola. I
am receiving if not daily calls from Deborah or every other day, with her
explaining to me that she feels she is not coping at all, she is looking to
me for reassurance. Deborah has expressed that she is not managing
independent living and would like to go back into supported accommodation.
Supported living is something Bola would need to arrange. Can you confirm
that you have reported your concerns for Debbie’s welfare to the mental
health team? Please can you confirm if she has expressed this
to staff at St John of God? Also, please can you confirm if you feel that
Deborah is not coping at present. If so, has this been reported to the mental
health team? As you are aware, Debbie has said that she is not
coping, and I understand that you are in the process of providing a report in order to facilitate Debbie to move. Can you confirm
that this has been completed and if so, what the next step of the process is
and how long this is likely to take? Also given the current hours that currently
allocated to Deborah if this is suitable in this situation for her need? If I
recall this was expressed at a SOVA meeting that this should be extended as
her needs are becoming greater? We are requested and funded to provide 6
hours support per week (3 hours twice a week for shopping). Bola is responsible
for increasing the care package if Debbie is assessed as needing more
support. With
regard to the Safeguarding plan I do feel that a
mental health strategy meeting needs to take place as issues beyond our
control will also have a direct impact on the wellbeing of Deborah. I am
raising this directly with George Benyure Bolas
manger. My
understanding was that Bola had already raised a safeguarding alert. Regards Louise Louise Brown Anti-Social Behaviour officer Community Safety Unit Regeneration & Environment Department London Borough of Enfield /v 020 8379 4467 x Iouise.brown2@enfield.gov.uk Page 16 of 21 17 CASE
HISTORY 24/01/2017 27/01/2016: email
report and response from St john of God. From:
Louise Brown Sent:
27 January 2016
12:34 To: 'Sarah Stumpo' Cc:
Yvonne Stacey; “Y.
BROWN?” bola
quadri Subject:
RE: Debra Andrews [SEC=PROTECT] Sensitivity:
Confidential Classification:
PROTECT Dear
Sarah, Thank
you for your email and updated information. This incident yesterday I am
assuming that this is a different incident from 15/1/16 where Mr Cordell approached
Ms De Polla? Please can you confirm if this was
reported to the police, and if this was not why? This is harassment and can
be treated and reported as a criminal offence. In
relation to Deborah please can you confirm if your concerns for her welfare
are being reported back to the Mental health team prior to this email (I do
appreciate that Bola has been on leave for a few weeks) I am receiving if not
daily calls from Deborah or every other day, with her explaining to me that
she feels she is not coping at all, she is looking to me for reassurance.
Deborah has expressed that she is not managing independent living and would
like to go back into supported accommodation. Please
can you confirm if she has expressed this to staff at St John of God? Also,
please can you confirm if you feel that Deborah is not coping at present. If
so, has this been reported to the mental health team? Also
given the current hours that currently allocated to Deborah if this is
suitable in this situation for her need? If I recall this was expressed at a
SOVA meeting that this should be extended as her needs are becoming greater? With regard to the Safeguarding plan, I do feel that a mental health strategy
meeting needs to take place as issues beyond our control will also have a
direct impact on the wellbeing of Deborah. I am raising this directly with
George Benyure Bolas manger. Regards Louise Louise
Brown Anti-Social
Behaviour officer Community
Safety Unit Regeneration
& Environment Department London
Borough of Enfield /v
020 8379 4467 /x louise.brown2@enfield.gov.uk From:
Sarah Stump mailto:
SarahStumpo@sjog.org.uk
Sent:
27 January 2016
11:44 To:
Louise Brown Cc:
Sarah Stumpo Kate
Kelly Yvonne
Stacey; bola
quadri Subject:
Debra Andrews Importance: High Sensitivity: Confidential This message has
been sent on behalf of Yvonne Stacey. Hi
Louise I
am extremely concerned about Debbie Andrewes neighbour and the increased risk
to the support workers and indeed Debbie, who, as you are aware is unable to
leave her own home unescorted. Yesterday
it was reported to me that the neighbour approached Barbara de Polla as she entered the communal door, he was very
aggressive and began shouting at her saying, you should not be coming here,
she is an alcoholic, you shouldn't take her out anywhere etc." Barbara
said that she did not want to talk about it and walked away from him,
luckily, he did not follow her. In
relation to Debbie is safety, I strongly feel that it is only a matter of
time before something serious or even fatal happens to her. As you are aware,
the neighbour has a dog, which appears to be a Staffordshire bull terrier
which Page 17 of 21 18 CASE HISTORY 24/01/2017 he
allows to roam free in the communal area which is highly intimidating and
potentially very dangerous. Please
can you clarify the interim safeguarding protection plan and timescale as to
when Debbie will be moved to a place of safety. I
have completed an internal incident form and unfortunately, if another
incident occurs, I will have no other option but to temporarily withdraw our
service, which will put Debbie in a situation where she is even more at risk. I
look forward to hearing from you at your earliest convenience. Regards NB:
Please can you forward this message to your line manager. Sarah
Stumpo Service Manager Mental Health Team Saint
John of God Hospitaler Services 176 Durant's Road Enfield EN37DF Tel:
020 8804 7873 History 01/02/2016: communication
between CSU & Bola Quadri CPN From:
Louise Brown Sent:
01 February 2016
14:36 To:
bola quadri; George Benyure
(george.benyure@beh-mht.nhs.uk) Craig
Susan Subject:
FW: Debra Andrews [SEC=PROTECT| Sensitivity:
Confidential Classification:
PROTECT Dear
George & Bola, Thank
you for your email, I have only copied you both as there is other information
on Mr Cordell that urgently needs to be considered. I
received an email informing me that a mental health warrant had been granted
for Mr Cordell. This will cause a greater issue especially if he is released
back into the community. My fear is that this will indirectly cause further
distress for Deborah. A plan needs to be put in place with full
considerations. Please
can an urgent mental health strategy meeting be held regarding Deborah Andrews,
given the above information and the urgent need for full consideration in
this case due to the complex needs and issues with both clients, who are
known to your services and tenants of Enfield Council. Deborah
is contacting me if not daily every other day these calls are coming through
at all different days and times. She is informing me that she is not coping
with everything and wants to go back into supported accommodation, she feels
extremely frightened and vulnerable. I must confirm that its Deborah stating
that she is not coping as I am not in a position to
make these decisions. When I speak with Deborah asking if she is attending
her appointments, she states that" it js a
quick jab, in and out no one speaks with you. With
regards to the management transfer this is still being prepared and waiting
to be heard by panel, I am waiting to hear the next available date for this.
It was explained when I suggested this action may be a route forward that
this is not a quick process, and all elements need to be considered. It is
not necessary for Ms Andrews to currently go into emergency accommodation
either. This case will be assisted by moving Ms Andrews; however, this may
not resolve all of the concerns or the overall
future welfare of Ms Andrews. Transferring
Ms Andrews into another independent accommodation without fully assessing her
current needs and the full support required should be considered before this
happens. As moving her may not solve all of Deborah Andrews concerns. She is
only going out when SJOG are visiting, however they are only allocated 3
hours per week. More recommendations need to be put forward to provide a
comprehensive package to support Page 18 of 21 19 20 “Missing Page” 21 “Missing Page” |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
87 |
Re: Reports of Anti-Social Behaviour, Harassment, Intimidation and
Threatening Behaviour |
29/12/2016 |
|
22 23 24 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
87 Info |
22 ENFIELD Connected ENFIELD Council Mr Simon Cordell
109 Burncroft Avenue Enfield EN3 7JQ Please reply to;
Lemmy Nwabuisi Anti-Social
Behaviour Team Community Safety
Unit B Block North Civic Centre Enfield EN13XA E-mail; lemmy.nwabuisi@enfield.gov.uk My Ref. Your Ref: Date: 29 December
2016 Dear Mr Cordell, Re: Reports of
Anti-Social Behaviour, Harassment, Intimidation and Threatening Behaviour I write with
regards to reports of anti-social behaviour, intimidation, harassment
and threatening behaviour made against you by your neighbours. The reports
include using threatening, abusive and insulting
words and language, aggressively demanding money, intimidation and making
threats towards your neighbours. It is also alleged that on 4th November
2016, you banged on your ceiling, and you later started to bang and kick at
your neighbour’s door. It is alleged, that you were very aggressive and was
shouting through your neighbour’s door and that you then proceeded to drag
his motorbike from where it was parked and started to smash it up. It is also
alleged that your dogs are left by themselves all day and night barking and
causing noise disturbances to your neighbours. Your neighbours have also
alleged that you have installed a CCTV in the communal area with the camera
pointing towards the main entrance to the block thereby making them to feel
very uncomfortable when entering and leaving the block. Your neighbours have
alleged that this is an invasion of their privacy. If these
allegations are true, they are in breach of the following terms and
conditions of your T enancy Agreement: Environment
Enfield Council Civic Centre, Silver Street Enfield EN13XY EQUALITY FRAMEWORK FOR
LOCAL GOVERNMENT EXCELLENT Website: www.enfield.gov.uk 23 2.2.1 Anti-social
behaviour, nuisance and noise disturbance. We will consider
all legal remedies available to us to deal with anti-social behaviour,
domestic abuse, harassment, rate crime, nuisance, gang activity and other
criminal activity where this is supported by sufficient evidence. If we take legal
action, we will ask the court to give us an order against you for the legal
costs we have incurred. Condition 10. You
must not act in any way which causes, or is likely to cause, a nuisance or
annoyance or is anti-social. Condition 11. You
must install any radio and/or video equipment or carry out any physical
measures to respond to any nuisance or anti-social behaviour which you are
suffering from without first consulting us. 2.2.3 Harassment
and hate crime. Condition 16. You
must not harass or threaten to harass anyone because of their age, colour,
culture, disability, ethnic origin, gender, gender reassignment, HIV status,
nationality, race, religion, sexual orientation or for any reason. 2.2.6 Other
unacceptable behaviour Condition 21. You
must not abuse, harass, make offensive comments and/or malicious allegations,
use or threaten to use violence against any of our officers or agents, or
against a councillor. This applies at any time and in any place. We may
report the matter to the police. 2.15 Pet(s) and
animal(s) Condition 76. You
have the right to keep one pet, or animal such as a cat, a dog, small bird,
fish, non-poisonous insect, spider, small snake or lizard, rabbit, hamster,
guinea pig, mouse, gerbil or domestic rat as long as
they do not cause damage to the property, or nuisance or annoyance to anyone
in your locality. Condition 81. If
your pet(s) or animal(s) is/are causing a nuisance, annoyance
or disturbance to others, or is/are being treated inappropriately or cruelly,
we 24 will take action and give written notice asking you to remove
it/them from your home. It is very
important that we meet with you to discuss these very serious allegations and
give you the opportunity to respond to them. I have therefore arranged for.
you to meet with me at the Civic Centre, Silver Street, Enfield, EN1 3XY at
2pm on Tuesday, 6th December 2016 to discuss this matter. Please ask to see
Mr Lemmy Nwabuisi from the ASB Team, Community Safety Unit at the reception
when you get to the Civic Centre. Yours Sincerely Lemmy Nwabuisi
ASB Team IMPORTANT -
Enfield residents should register for an online Enfield Connected account.
Enfield Connected puts many Council services in one place, speeds up your
payments and saves you time - to set up your account today go to • www.enfield.gov.uk/connected |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
88 |
Re: Formal Complaint due to letter dated 29/11/2016 this Formal
Complaint is to be added to the Formal Complaint dated 24/08/2016 |
24/11/2016 |
|
|
25 26 27 28 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
88 Info |
25 Mr Simon Cordell
109 Burncroft Ave Enfield Middlesex EN3 7JQ 24/11/2016 Re: Formal
Complaint due to letter dated 29/11/2016 this Formal Complaint is to be added
to the Formal Complaint dated 24/08/2016. Dear Lemmy
Nwabuisi and any other person who is copied in this letter. I am writing this
letter on behalf of Mr Simon Cordell of 109 Burncroft Ave, EN3 7JQ regarding
the letter you wrote dated the 29/11/2016 which was received on the
01/12/2016. I am not sure if
you are aware there is an ongoing formal complaint that is being addressed by
Mr Daniel Ellis from Complaints & Access to Information Team which
addresses some of the information you have included into your letter, but I
will be covering points in this reply and also
forwarding it to the people it needs to be addressed to. The 1st point I
will address is the meeting you have set up for Mr Simon Cordell on the
06/12/2016 at 14:00 hours at Enfield Civic Centre. I do not believe
that it is justified to hold this meeting before the formal complaint is
dealt with as stated many points in your letter has been covered in my formal
complaint dated 24/11/2016, also until I have the subject access request
information dealt with and have a list of dates and times these so called
complaints were meant to have taken place and the reports from police that
have been sent to Enfield Council I do not think holding this meeting would
be appropriate. I have spoken to
my solicitor in regards to this matter and on advice taken from him he has
told me to give limited information until I have the subject access request,
this is why my formal complaint did not have full information in it as my
solicitor does believe we have a case to take legal action, and if any data
is withheld as it was when I requested my last subject access request for all
my information I will have to take this up with the ICO. However, it does
seem there is more injustice going on within the ASB unit and Enfield Council
then I had proof of before you wrote your letter dated 29/11/2016. There has
been complaints put into Enfield council since 2014 about Mr Simon Cordell’s
neighbours and what they were doing to him, Enfield Council and ASB unit took
the option and done nothing, not even replied to my complaints, took no
reports, and did not even looked at the video footage Mr Simon Cordell has of
the noise, the banging the intimidation my son has taken from his neighbours,
and the way they are doing all they can to get Mr Simon Cordell to move, the
way he has been treated by Enfield Council by way of Enfield Council doing
nothing to help him. You have been told many times the effect this is having
on Mr Simon Cordell’s heath yet still choose to do nothing. Yet as soon as
Enfield Council gets reports against Mr Simon Cordell you are willing to
address these complaints. Once again I will say I feel this is due to reports
the police have put in to Enfield Council about Mr Simon Cordell, Meetings
that took place with the Met police and Enfield council in regards to Mr
Simon Cordell which Mr Simon Cordell knew nothing about until after the fact,
and the colour of Mr Simon Cordell skin, why Enfield council have done
nothing to address any issue Mr Simon Cordell was having with his neighbours
regarding what his neighbours was doing to him. 1 26 Mr Simon Cordell
has had his own place since 1999 and was housed by Enfield Council in 109
Burncroft Ave, Enfield, Middlesex, EN3 7JQ I believe in 2006 due to a fire
that happened in his flat before this address, in this time Mr Simon Cordell
had no complaints put in about him until now 2016. You have written
in your letter multiple things to be addressed which Mr Simon Cordell was
meant to have done. “Include using
threatening, abusive and insulting words and language, aggressively demanding
money, intimidation and making threats towards your neighbours. It is also
alleged that on 4th October 2016, you banged on your ceiling, and you later
started to bang and kick at your neighbour’s door. It is alleged that you
were very aggressive and was shouting through your neighbour’s door and that
you then proceeded to drag his motorbike from where it was parked and started
to smash it up”. At this point I
will only say the above is untrue, once I have the information including all
dates, times and complaints in order from my subject
access request it will be at this time I will address each point of concern
above. You have also
stated: “It is also
alleged that your dogs are left by themselves all day and night barking and
causing noise disturbances to your neighbours”. Mr Simon Cordell
has had one dog only at his flat, when Mr Simon Cordell was housed in 1999,
he had a dog, no complaints were ever put in re Mr Simon Cordell dog being
left by herself all day and night barking and causing noise disturbances to
neighbours and being neglected. When Mr Simon
Cordell was moved into 109 Burncroft Ave, Enfield, Middlesex, EN3 7JQ I
believe in 2006 he had the same dog, when she passed away in 2007 he got a
new dog same bred and since 2006 there has been no complaints by neighbours
of Mr Simon Cordell leaving her alone all day and night or her barking all
night and all day and him not looking after her and neglecting her, and her
causing noise disturbances to his neighbours. Mr Simon Cordell does not leave
his dog all day and night she is always looked after, if Mr Simon Cordell is
not going to be there overnight or for a long time during the day then the
family look after the dog. So how someone can say she is left alone is beyond
me. Mr Simon
Cordell’s dog is looked after very well she has never been left all day and
all night alone, and I feel very angry any person could ever say Mr Simon
Cordell has ever mistreated and neglected his dog he is an animal lover as
all our family are and we would never mistreat or neglected any animal. Once again it
seems beyond belief Mr Simon Cordell has had his dog and no complaints has
been put in by any neighbours about the way my son allegedly mistreats and
neglects his dog since 2006, until now 2016. It seems totally
unbelievable my son could have his dog for so many years with not one
complaint of mistreatment and neglect and now all of a
sudden in 2016 my son mistreats and neglect his dog leaves her alone
all day and night with the dog only now in 2016 causing noise disturbances to
his neighbours. You can take that how it reads as I am so angry right now
that any person could say the dog is mistreated and neglected, she is always
cared for and loved and not left alone all day and night barking and making
noise. In fact, the dog
that lives a few rows up barks more and makes more noise than Mr Simon
Cordell dog does its always barking and making a noise so does this mean they
are going to have action taken against them? My son’s dog only as a rule bark
when someone comes into the building to Mr Simon Cordell front door and this
is only for a short time until the door is opened for them, there is also the
fact Mr Simon Cordell does not have many people at his flat the main people
are his family, so his dog hardly barks at all. 2 27 Mr Simon Cordell
for the last 3 years does not even go out of his flat any longer due to what
has been going on, he once in a while goes across to
the shop but that is not often at all and only when the family cannot get
what he needs as they are busy. If Mr Simon Cordell has to
go out for a meeting, he always has someone with him it has become this way
due to how he has been treated by the Met police. You have also
stated: • “Your
neighbours have also alleged that you have installed a CCTV in the communal area
with the camera pointing towards the main entrance to the block thereby
making them to feel very uncomfortable when entering and leaving the block.
Your neighbours have alleged that this is an invasion of their privacy”. I have already
put an appeal in my formal complaint dated the 24/11/2016 in
regard to the CCTV and I am awaiting a reply as to what information I
need and how I address the appeal. I will say that the CCTV is for security,
but so far has protected me due to malicious information that has been passed
to people, but it was not installed for that reason but has helped in this
the main reason it was installed was due to security. But since the
14/08/2016 when the police themselves damaged the CCTV camera due to what
they were doing to Mr Simon Cordell, it has not worked. So, at this time there is no CCTV in operation in the communal
area of the block the only CCTV that is operational at this time is the ones
inside Mr Simon Cordell flat itself. When Mr Simon Cordell was on a phone
call to Sarah Fletcher on the 22/11/2016 she did say if the CCTV camera was
facing Mr Simon Cordell’s front door there would be no problem with that this
is at this time being acted on. It also seems
that this complaint has come in very late as if any neighbours felt that this
was an invasion of their privacy why was this not acted on in 2013 when it
was installed? Why has it taken them until 2016 to say they feel this is an
invasion of their privacy? In fact I feel it
has protected Mr Simon Cordell’s neighbours there has been crime in the area
and many break ins within the housing estate where everyone lives, yet not
one person has been effected in the block Mr Simon Cordell lives in by crime
and I believe this is due to the CCTV being there, and if anything happened
to any of the neighbours in the block the police could obtain a copy. The
CCTV camera does not show any neighbours living in the block, front doors or windows. And only showed part of the ground floor
communal area leading up to Mr Simon Cordell’s own front door. It also makes us
feel the only reason that the neighbours have now said about the CCTV is due
to what they are trying to say about Mr Simon Cordell in these complaints, I
feel that at this time the CCTV is the thing that protected Mr Simon Cordell
against what the neighbours have alleged, why else would it have taken them
over 3 years to say they now felt it was an invasion of their privacy? As said in my
formal complaint the police don’t like Mr Simon Cordell and this has been for
many years when the police go to Mr Simon Cordell flat, he feels safer that
the CCTV is there as it shows what the police are doing to Mr Simon Cordell
so makes him feel safer, has the police put a report in about the CCTV camera
also? As stated these
allegations are very serious and I would like them addressed as soon as
possible but until I have the information I have asked for so know what dates
and times these complaints were put in I feel that Enfield council is only
taking one side to this and that is the neighbours, as since 2014 all my
calls and emails and letter about my complaints re the neighbours Enfield
Council has done nothing to help me or Mr Simon Cordell address this. Mr Simon Cordell
feels he has no option left to him but to move away from his home due to what
has been ongoing for a long time with no one addressing it. He feels that is
the only way he will feel safe again from what the neighbours are doing to
him, yet Enfield Council have said they will do nothing about this to help
him and while this is ongoing it is affecting his heath more and more. 3 28 Mr Daniel Ellis has said that my formal complaint
should be addressed by the 14/12/2016 but is trying to compete this sooner,
he has been told that no one within Enfield Council is addressing moving Mr
Simon Cordell to a new address and this needs acting on as soon as possible
as what is going on cannot be left with nothing being done as this is making
Mr Simon Cordell’s life hell living in fear, and so far I believe no one
within Enfield Council is addressing moving Mr Simon Cordell to a new place,
this is unacceptable by any means for Enfield Council not to be addressing
this issue, I have made many calls and not one person has called me back to
gather information or give me an update if anything is being done about
addressing a move for Mr Cordell, so from what I can see once again Enfield
Council is not acting in an appropriate manner. I also believe when I get the information from
the subject access request which can take up to 40 days this will incur more
issues and I believe there will be data that needs to be corrected which
Enfield Council holds on Mr Simon Cordell, as under the data protection act
data which is held has to be 100% accurate, I also believe it will help to
clear up much information that you have included in your letter. I have also asked that any letters sent to Mr
Simon Cordell are also sent to Miss Lorraine Cordell this was included in my
email with the attached letters dated 24/11/2016 this has not been done with
your letter why? I would be most grateful if you could reply to
this letter also including myself Miss Lorraine Cordell this can be done via
my email lorraine32@bluevonder.co.uk or my address which is
included in the letters dated 24/11/2016. Regards Miss Lorraine Cordell Mr Simon Cordell People that have been copied into these letters
are below Joan Ryan: MP for Enfield Mr Rob Leak: Chief Executive Enfield Council Mr Ray James: Director of Health, Housing and
Adult Social Care Ms Sally McTernan: Assistant Director Community
Housing Services Sarah Fletcher Sarah: Housing Officer Jackie Gubby: Housing officer Lemmy Nwabuisi: ASB Team Daniel Ellis: Complaints & Access to
Information Officer 4 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
89 |
Picture of a Carma above a Door |
|
29 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
89 Info |
N/a |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
George Quinton Enfield Council / Case
History |
DATE(S) 30: A 05/10/2016. Case Got Nfa at Highbury and Islington Criminal Court. B 24/01/2017. This is the day of the printout
of the F OI that my Mother and I requested of the Enfield Council. -- 31: C 05/10/2016: Case Got Nfa at Highbury and Islington Criminal Court. D 06/10/2016: Threats and intimidation, Date reported E 06/10/2016: Threats and intimidation, Date reported F 06/10/2016: Threats and intimidation, Date reported G 06/10/2016: Threats and intimidation, Date reported H 06/10/2016: Threats and intimidation, Date reported I 06/10/2016: Threats and intimidation, Date reported J 10/10/2016: Update Complainant, From the 05/10/2016 + 06/10/2016 K 19/10/2016: Update Complainant, L 08/11/2016: Update Complainant, M 21/11/2016: Copy of letter sent to Mr Cordell giving
him until 25/11/16 to remove the CCTV he installed on the internal communal
door attached. N 21/11/2016: Copy of letter sent to Mr Cordell giving
him until 25/11/16 to remove the CCTV he installed on the internal communal
door attached. O 28/11/2016: Copy of letter sent to Mr Cordell giving
him until 25/11/16 to remove the CCTV he installed on the internal communal
door attached. P 29/11/2016: Copy of letter sent to Mr Cordell giving
him until 25/11/16 to remove the CCTV he installed on the internal communal
door attached. Q 06/12/2016: Letter of complaint received from Mr
Cordell's mother; copy attached. R 16/12/2016: I met with Mr Quinton today at the Civic
Centre to discuss his complaints against Mr Simon Cordell. Mr Quinton stated
that the problems started soon after he moved into the block in April 2016.
He stated that soon after he moved into his flat, he went around to SC's flat
to introduce himself. After he introduced himself, SC said to him that there
is some kind of war going on between him and other
neighbours. SC also told him that he's got a load of issues with the police
and that he was trying to sue
them because he felt that they were treating him unfairly. He told SC that he
was a musician and that he does not want anything to do with his issues. S “Same as above
somehow/” T 24/01/2017: This is the day of the printout
of the F OI that my Mother and I requested of the Enfield Council. -- 32: U 04/10/2016: Mr
Quinton stated that on 4/10/16, he was
sleeping when SC started to bang on his ceiling, but he ignored him. SC then
came up and started kicking at his door and he still ignored him. SC then
went downstairs, dragged Mr Quinton's motorbike V 00/10/2016: W 11/12/2016: On
11/12/16, SC came up to his flat 3 times to shout abuse and complain about
noise from his flat. X 24/01/2017: This is the day of the printout
of the FOI that my Mother and I requested of the Enfield Council. |
|
|
30: 31: 32: |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Info |
30 CASE HISTORY Case 17753 George Quinton NEIGHBOUR
Active. Phone call with Victim Involved Persons CLIENT (VICTIM) George Quinton,
Relationship to Cases Client (Victim) in CASE 17753 Incidents in which Person is involved
Witness: Current address: 113 Burncroft Avenue,
Enfield, EN3 7JQ Main phone: 07708934948 Gender: Male A DOB: 21/12/1995 Age band: 18-24 Ethnic origin: Other Appearance: Male,20 yrs. old, Other, CLIENT (ACCUSED) Mr Simon Cordell, Client
(Accused) in CASE 16175 Client (Accused) in CASE 17753 Client (Accused) in
CASE 17818 Client (Accused) in CASE 17834 Relationship to Cases Incidents in which Person is involved
Witness: COMPLAINT: NO SPECIFIC DATE - Threats and intimidation (General)
Witness: INCIDENT: SINCE 05 Oct 16 -
Threats and intimidation (General) Witness: COMPLAINT: NO SPECIFIC DATE -
Making threats Witness: Current address: 109 Burncroft Avenue,
Enfield, EN3 7JQ Main phone: 020 8245 7454 Gender: Male DOB: 26/01/1981 Age band: 35-44 Ethnic origin: White/Black Caribbean Home visit to Ms Deborah Andrews flat.
Attendees Dawn Allen TMO and CPN Bola Quadri Home visit to Ms Andrews advised
that her neighbour at number 109 has for the past few months harassed,
intimidated, stalked her and made a life a complete
misery. He continuously plays loud music, bangs on her ceiling and door
alleging that she is monitoring his https://ecaseworks.net/ENFIELD/ViewSelected.asp?sViewData=796258,796261,803...
24/01/2017 31 Page 2 of 3 Notes about this person Appearance movements in his flat. She feels petrified
by his presence and as a result refused to leave her flat for fear bumping
into him on her way out. She has missed a few appointments with her social
worker as a result, she has now been subjected to making home appointments
pending the time this matter is resolved. She explained that they use to be
acquaintances before the relationship went sour. She believes the whole
problem started when he claimed the decoration in his flat was damaged as a result of a leak coming from her flat. She confirmed
that she had a leak from her overflow a few months ago which has since been
repaired but, the damage alleged had occurred. Male,35 yrs. old, White/Black Caribbean, History 05/10/2016: Threats
and intimidation, Date reported: 06/10/2016 Threats and intimidation (General) Perpetrator has been harassing complainant
for a while in relation to alleged noise nuisance. Yesterday evening the
perpetrator was banging on the ceiling (the complainant lives above
perpetrator) and then came upstairs and tried to kick the door in. He was
very aggressive, shouting through the door. He then went outside, dragged the
complainant’s motorcycle from its parking space and started smashing it up.
The police were called, and the perpetrator was arrested. Referral Details 06/10/2016: Organisation making referral Housing
Anti-Social Behaviour Response Team History 06/10/2016: Contact Complainant, 06/10/2016: Contact Complainant, 06/10/2016: Contact Complainant, 06/10/2016: Social worker for George Quinton
(complainant) is Blossom Nation (Triangle Hse)
07947 406 733 10/10/2016: Update
Complainant, Follow on action from Contact Complainant 19/10/2016: Update
Complainant, Follow on action from Contact Complainant 08/11/2016: Update Complainant, Follow on action from Contact Complainant 21/11/2016: 21/11/2016: 28/11/2016:
29/11/2016: Copy of letter sent to Mr Cordell giving
him until 25/11/16 to remove the CCTV he installed on the internal communal
door attached. Letter of complaint received from Mr
Cordell's mother; copy attached. I met with Mr Quinton today at the Civic
Centre to discuss his complaints against Mr Simon Cordell. Mr Quinton stated
that the problems started soon after he moved into the block in April 2016.
He stated that soon after he moved into his flat, he went around to SC's flat
to introduce himself. After he introduced himself, SC said to him that there
is some kind of war going on between him and other
neighbours. SC also told him that he's got a load of issues with the police
and that he was trying to https://ecaseworks.net/ENFIELD/ViewSelected.asp?sViewData=79625
8,796261,803... 24/01/2017 32 Page 3 of 3 sue
them because he felt that they were treating him unfairly. He told SC that he
was a musician and that he does not want anything to do with his issues. Straight
after he moved in, SC will come up to his flat at least once a week to shout
at him and complain about loud banging from his flat and knocking pipes. SC
would accuse him of making noise on purpose to wind him up and he will always
explain to him that it is not true, that he does not make any banging noises
inside his flat and that he cannot explain why the pipes were making knocking
noises. -- Mr
Quinton stated that on 4/10/16, he
was sleeping when SC started to bang on his ceiling, but he ignored him. SC
then came up and started kicking at his door and he still ignored him. SC
then went downstairs, dragged Mr Quinton's motorbike from where he parked it,
threw it on the ground and started to hit it with what he believed to be a
mop pole, he is not sure how many times he hit it. He then called the police,
and they came and took him away, CAD No. 3309/4 Oct. 2016. On
11/12/16, SC came up to his flat 3 times to shout abuse and
complain about noise from his flat. -- Si
Note:
George moved in 02/05/2016 Mr
Quinton explained that the first time, he was running a bath when SC came and
knocked on the door to complain about knocking pipes. He did not open the
door and he shouted abuse at him and his friends and called them homophobic
names. - He
later came back again to bang on his door and shout further abuse. He also
made threatened him and his exact words are 'I'm off curfew in 12 days, when
I'm, I am coming for you', he shouted further abuse and walked off. Mr
Quinton stated that he is not sure why he came back the second time, but he
assumed that it was because of the pipes again. - He
later came back again the third time and this time he opened the door because
he has had enough. SC complained about noise from his flat and he told him
that he was not making any noise. SC
then went on to tell him that he has been away for a long time and that his
family was coming to look after his dog. He
asked SC if he knew anything about his bike and SC replied, 'You know what,
I'm a grown man I'm not gonna lie, it was me that
smashed your bike and I was gutted that the stick broke and I couldn't smash
it up more'. He then asked SC about his tyres which was punctured with a knife,
and he denied cutting them. He then explained to SC that the knocking pipes
has nothing to do with him and that he does not bang or make deliberate noise
and he advised SC to play his music over the noise if it happens again as
there is nothing he can do about the pipes and the noise as it is the nature
of the building. SC said cool, fair enough and walked off and as he walked
off, he turned around and gave him a dirty look. -- Si
Note:
This would mean the date of the: 25/12/2016. About
a week later, 2 of his friends left his flat and a short while later he heard
SC running out of the front door. Soon after one of his friends called and
told him that they have just had a confrontation with SC in the street. His
friend informed him that SC ran up to them in the street and confronted his
friend Jazz about the knocking pipe noises from his flat. Jazz told SC that it
has nothing to do with him. SC then head-butted Jazz and as Jazz fell on the
floor, SC jumped on top of him and started to punch him. His other friend
Jevon who was with Jazz at the time pulled SC off Jazz and held him until 2
Turkish men came and separated them. -- Si
Note:
Back to the 05/10/2016 Mr
Quinton stated that the police did not contact him to update him on what
action was taken against SC regarding his smashed bike. He stated that he has
recording of SC admitting to smashing up his bike and played the recording to
me. Although it was very faint, but you could make out what sounded like SC
talking about smashing the bike. He stated that he wants to sue SC for
criminal damage, he also wants to take out a restraining order against him
and possibly an injunction. He
stated that his friends Simon Cocks (07393285528), Julian Jackson
(07387277163) and Jazz Bramble (07375651241) are willing to provide witness
statements and will attend court to give evidence on his behalf. He also
wants us to find out why what action the police took regarding his smashed
bike. https://ecaseworks.net/ENFIELD/ViewSelected.asp?sViewData=796258,796261,803... 24/01/2017 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Telephone call
received from Mr Cordell 22.11.16 Sarah Fletcher Neighbourhood Officer |
22/11/2016 |
|
33 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Info |
33 Telephone call received from Mr Cordell
22.11.16 I received a call from Simon Cordell of
109 Burncroft Avenue at approx. 1.20pm. The call was transferred by the
customer services team informing me that Mr Cordell wished to discuss his
housing options/how to move. I took the call - he sounded agitated and said
that he had a few things that he wished to discuss with me. He said he was
calling in response to a letter that I had sent him requesting the removal of
a CCTV camera that he had installed on the inner communal/fire door on the
ground floor of the block. He informed me that he would not be removing the
camera as he believed he was legally allowed to have the camera as the
communal area was his. I explained that he was in breach of his tenancy
conditions as permission had not been sought or granted for the installation
and he could not install anything in the communal area as this belonged to
the Council. He maintained that his neighbour in another block had a camera
and had taken the Council to court about it and won the case. I responded
that I could not comment about other cases, but my position remains as per
the letter I sent: That the camera was in breach of tenancy conditions, was
invasive to the privacy of other residents in the block as it points at the
outer communal door and should be removed by Friday 25th November
or the Council will remove it and charge him for the cost of doing so. He
then said that the camera was fake, so it didn’t need to be removed. I
responded that it did still need to be removed. His voice was raised
throughout the exchange, and I had to ask him to calm down and lower his
voice more than once. He then said that he wanted to move on to finding out
about moving to another address. He proceeded to give me a full history of
his experiences with the police and previous housing management and alleged
that ‘Jackie’, who had previously lived above him and ‘Stan’, his immediate
neighbour on the ground floor, had victimised him over a long period of time
and that he had done nothing wrong. This history was very full, and it was
difficult to get a word in because he was so worked up
so I let him relay the information to me as it seemed like he wanted to get
it off of his chest. He was very derogatory about the police and previous
housing staff who had signed a request for an Asbo application against him. I
told him that I could not comment about previous action taken. He then came
on to more recent events and stated that there had been an incident between
him and another resident where she had shouted at him out of her window
because of him starting up a scrambler bike in his garden. He maintained that
he was courteous during the exchange, but the police came and arrested him
because she told them that he had threatened to kill her and that he had been
put in the mental hospital, had won his case in court and was able to go home
as of today. He said that he wanted me to give him ‘points’ so that he could
move. I explained that his best means of moving would be through a mutual exchange,
but he was adamant that he did not want to do this and wanted to be moved in
the same way that he moved into this property 11yrs ago by being given
points. I explained that a transfer was unlikely based on what he had told me
so far but that I could look into the position for
him. He said a lot about his perceived victimisation by his neighbours and
expressed that he felt that I should I have a duty to protect him. I
explained that I had a responsibility to all residents living at Burncroft
Avenue and took the opportunity to mention that I had received some reports
about antisocial behaviour by him that I would need to discuss with him but
suggested that we leave that for today. He then put his mother on the line
(she had been trying to interject throughout the conversation) who said she
wanted to know why I had not responded to her messages to call her. I
apologised for this and explained that I have been very busy but that I
needed to know whether we had written permission from Mr Cordell for us to
speak to her - she said that there was a written note recorded on our files
in 2015. Mr Cordell asked her what I was asking her and when she replied that
I was querying permission I clearly heard Mr Cordell say angrily and
aggressively “I’m gonna do her over” and then “I’m gonna take her job just for fun”. I informed Mrs Cordell
that I had overheard these remarks and that I was ending the call. She said
that her son had now left the room and she was talking to me. I repeated that
I would be ending the call and that she should put what she wanted to say in
writing to me. Sarah Fletcher Neighbourhood Officer |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Sarah
Fletcher Neighbourhood Officer the Edmonton Centre, |
18/11/2016 |
|
|
34 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Info |
34 ENFIELD Connected Simon Cordell 109 Bumcroft Avenue Enfield Middlesex EN3 7JQ Dear Mr Cordell, Sarah Fletcher Neighbourhood Officer the
Edmonton Centre, 36-44 South Mall, Edmonton London N9 OTN 0800 40 801 60 18th November 2016 Re: CCTV camera on inner communal/fire
door It has been brought to my attention that
you have fitted a security camera onto the inner communal/fire door on the
ground floor of our building. This is in breach of tenancy conditions as
it has been fitted without permission. Please arrange for the camera to be
removed by Friday 25th November 2016. Failure to remove the camera by this date
will result in the Council arranging for the removal of the camera and
carrying out any necessary repairs to the structure of the building for which
you will be charged, and we may take action against
you for breach of tenancy conditions. Please contact me on or before 5.00pm on
Friday 25th November 2016 to advise that the camera has been removed or we
will proceed with the action as advised above. Yours Sincerely, Sarah Fletcher Enfield Council Ian Davis Director - Regeneration & Environment Enfield
Council Civic Centre, Silver Street Enfield EN1 3XY EQUALII Y FRAMEWO RK FOR LOCAL GOVERNM Phone: 020 8379 1000 Website: The Government Standard (?) If you need this document in another
language or format call Customer Services on 020 8379 1000, or email enfield.council@enfield.gov.uk |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
93 |
Enfield Council Case
History |
DATE(S) 35: A 05/10/2016. B 24/01/2017. X2 -- 36: C 06/07/2016: D 06/07/2016: E 31/10/2016: F 03/11/2016: G 03/11/2016: -- 37: H 15/11/2016: I 15/11/2016: J 16/11/2016: K 16/11/2016: L 16/11/2016: M 16/11/2016: N 17/11/2016: O 28/11/2016: P 25/11/2016 Q 07/12/2016: R 09/12/2016: S 14/12/2016: T 09/01/2017: U 10/01/2017: V 10/01/2017: W 24/01/2017: -- 38 X 24/01/2017 |
|
36: 37: 38: |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
93 Info |
35 Page 1 of 6 CASE HISTORY Case17818 Stanley
Curtis Burncroft Avenue 111 EN3 7JQ GENERAL Active. Phone call with Victim Involved Persons CLIENT
(VICTIM) Mr Stanley
Curtis, Client (Victim)
in CASE 17818 Relationship to
Cases Incidents in
which Person is involved Current address:
111 Burncroft Avenue, Enfield, EN3 7JQ Main phone:
07870655010 Gender: Male DOB / Age band:
16/02/1935 Over 60 Ethnic origin
Appearance: White UK Witness: Male,81
yrs. old, White UK, CLIENT (ACCUSED)
Mr Simon Cordell, Client (Accused)
in CASE 16175 Relationship to
Cases: Client (Accused) in CASE 17753 Client (Accused) in CASE 17818 Client (Accused)
in CASE 17834 Incidents in
which Person is involved Witness:
COMPLAINT: NO SPECIFIC DATE - Threats and intimidation (General) Witness:
INCIDENT: SINCE 05 Oct 16 - Threats and intimidation (General) Witness:
COMPLAINT: NO SPECIFIC DATE - Making threats Witness: Current address
Main phone Gender DOB Age band Ethnic
origin 109 Burncroft
Avenue, Enfield, EN3 7JQ 020 8245 7454 Male 26/01/1981 35-44 White/Black
Caribbean Home visit to Ms
Deborah Andrews flat. Attendees Dawn Allen TMO and CPN Bola Quadri Home visit
to Ms Andrews advised that her neighbour at number 109 has for the past few
months harassed, intimidated, stalked her and made a
life a complete misery. He continuously plays loud music, bangs on her
ceiling and door alleging that she is monitoring his https://ecaseworks.net/ENFIELD/ViewSelected.asp?sViewData=798655,798658,803...
24/01/2017 36 Page
2 of 6 Notes about
this person Appearance movements in his
flat. She feels petrified by his presence and as a result refused to leave
her flat for fear bumping into him on her way out. She has missed a few
appointments with her social worker as a result, she has now been subjected to
making home appointments pending the time this matter is resolved. She
explained that they use to be acquaintances before the relationship went
sour. She believes the whole problem started when he claimed the decoration
in his flat was damaged as a result of a leak coming
from her flat. She confirmed that she had a leak from her overflow a few
months ago which has since been repaired but, the damage alleged had
occurred. Male,35 yrs. old,
White/Black Caribbean, History 06/07/2016: Making threats, Date reported: 06/07/2016 Making threats Elderly The defendant
using threatening/abusive/insulting words and behaviour with intent to cause
fear - provoke unlawful violence - directed at the victim. From: John Duncan mailto: johnboy0070@virginmedia.com
Sent: 31 October 2016 18:09 To: Kaunchita
Maudhub Subject: Contact
phone number for Mr Stanley Curtis Hi Kaunchita, This is the
contact phone number for Stanley Curtis. 0787-0655010 As stated, he is
partially deaf so may not hear the phone sometimes. If I can be of further assistance, please
do not hesitate to call me. Thanks for your
help. Regards, John Bates 03/11/2016: From: Kaunchita
Maudhub Sent: 03 November 2016 10:13 To: Jean Barton Subject: FW:
Contact phone number for Mr Stanley Curtis Dear Jean, We received a
phone call from a Mr John Bates on behalf of his friend Mr Stanley Curtis. He
explained that Mr Curtis is 83 and having to attend court to give evidence
against a male named simon Cordell who verbally
abused him. We are aware of simon Cordell as
Steve/Pat obtained an ASBO against him for illegal raves etc. I believe he is
also a council tenant (I need to check) Could you
initially contact Mr Curtis - obtain his address and the reasons he is going
to court? Also ascertain what support he needs. It is not an open case as
such but depending on your findings we 37 Wednesday to check it has been finalised. I will
update you as soon as CPS contacts Witness Care. Kind regards, Thomas. From: Thomas.Jones@met.pnn.police.uk
mailto: Thomas.Jones@met.pnn.police.uk Sent: 15 November 2016
11:56 To: Jean Barton Subject: R v CORDELL - UPADTE from WITNESS CARE Hello Jean, CPS has not confirmed the taxi yet. I have a
close eye on the case, with a view that we have till tomorrow - 16:00hrs - to
obtain this information. As soon as CPS responds I will contact you. Regards, Thomas. Thomas JONES | Witness Care Officer | Camden
& Islington CJU I Holborn Police Station Met Prosecutions Crime I Met
Phone 746339 | Telephone 0208 733 6339 |Facsimile 746391 (0208 733 6391) |
Email thomas.jones@met.police.uk Camden Police - Reducing
Crime, Serving Camden I received a call from Thomas Jones - Witness
Care he advised that the CPS have dropped the case of Curtis v Cordell.
Reason - Not enough evidence to provide a realistic prospect of any
conviction. In further discussion Thomas said DC Campbell was of ill - has
now returned; however, he said he will contact Mr Curtis in relation to the
current position of the matter. I asked Tom if the CPS will be writing to Mr
Curtis directly - he said they should advise accordingly. Tips given to
report further incidents and keep records. 16/11/2016:
16/11/2016: 16/11/2016: Visited Christine (flat 97 Burncroft Avenue) and
Karen (flat 105). Christine stated that she witnessed the September when Mr
Cordell threatened Mr Curtis. She stated that she was with her neighbour Karen
when they heard Mr Cordell shouting and as they came out to see what was
happening, she saw Mr Cordell shouting at Mr Curtis. She alleged that he was
shouting abuse and threats and that Karen told him to leave Mr Curtis alone,
that he is an old man. Mr Cordell then started shouting abuse and threats at
Karen. Christine stated that she is not prepared to give a statement and that
she will not keep incident logs. We then met with Karen outside the block. She
stated that she and Christine witnessed the incident that happened in
September. She stated that Mr Cordell was shouting abuse and threats at Mr
Curtis and that she told him to leave Mr Curtis alone as he is an old man and
that Mr Cordell then turned against her and started threatening her. She
stated that she is not afraid of him when she is on her own, that her only
concern is that she is looking after 2 very vulnerable children and she will
not be able to defend herself and them if Mr Cordell was to attack her when
she is with them. She is happy to make a statement and will log any further
incidents. Visited Mr Curtis and Karen to hand deliver
incident diaries. Copy of the letter sent to Mr Cordell giving him
until 25/11/2016 to
remove the CCTV he installed on the internal communal door attached. 07/12/2016: 09/12/2016: 14/12/2016: 09/01/2017: 10/01/2017:
10/01/2017: Joint home visit conducted with Lemmy. Mr Curtis
said that he has had no further problems from 38 Page
6 of 6 Simone Cordell
however, he was aware of altercations between Simone Cordell and other
residents in the block. Mr Curtis said he will still maintain his own logs
and call the police and the council if necessary. The camera directly outside
of Simone Cordell flat has been removed however, we notice that there was a
camera in the communal area pointed toward the staircase - we need to find
out who the camera belongs to. |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Re: CCTV Camera on inner Communal/fire Door |
18/11/2016 |
|
|
39 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Info |
39 ENFIELD Connected ENFIELD) Council! Simon Cordell 109 Bumcroft Avenue Enfield Middlesex EN3 7JQ Sarah Fletcher Neighbourhood Officer the
Edmonton Centre, 36-44 South Mall, Edmonton London N9 OTN Sarah. Fletcher@enfield.gov.uk 0800 40 80 160 18th November 2016 Dear Mr Cordell, Re: CCTV camera on inner communal/fire
door It has been brought to my attention that
you have fitted a security camera onto the inner communal / fire door on the
ground floor of our building. This is in breach of tenancy conditions as it
has been fitted without permission. Please arrange for the camera to be
removed by Friday 25th November 2016. Failure to remove the camera by this
date will result in the Council arranging for the removal of the camera and
carrying out any necessary repairs to the structure of the building for which
you will be charged, and we may take action against
you for breach of tenancy conditions. • 1; Please contact me on or before 5.00pm
on Friday 25th November 2016 to advise that the camera has been removed or we
will proceed with the action as advised above. Yours Sincerely, (?) If you need this document in another
language or format call Customer Services on 020 8379 1000, or email enfield.council@enfield.gov.uk |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
95 |
Markandu
Mathiyalakan Enfield
Council History |
DATE(S) 40 A 06/08/2016. B 05/08/2016. X2 -- 41 C 06/08/2016. D 17/10/2016. E 17/10/2016. F 17/10/2016. G 17/10/2016. H 17/10/2016. I 20/10/2016. J 26/10/2016. K 01/11/2016. L 02/11/2016. M 11/11/2016. X11 -- 42 N 28/11/2016. O 06/12/2016. P 06/12/2016. Q 07/12/2016. R 08/12/2016. S 22/12/2016. T 10/01/2017. U 16/01/2017. V 24/01/2017. X9 |
|
41 42 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
95 Info |
40 Page 1 of 3 CASE HISTORY, Case17834
Markandu Mathiyalakan Burncroft Avenue 117 EN3 7j GENERAL Active, Interview
with Victim Involved Persons CLIENT (VICTIM)
Mr Markandu Mathiyalakan, Relationship to Cases Incidents in which Person is
involved: Client (Victim) in CASE 17834 INCIDENT: SINCE 06 Aug 16 - Threats and intimidation (General) Current address:
117 Burncroft Avenue, Enfield, EN3 7JQ Main phone:
07891740939 Gender: Male Ethnic origin:
Unknown Appearance: Male,
Unknown, CLIENT (ACCUSED)
Mr Simon Cordell: Client (Accused) in CASE 16175 Relationship to
Cases: Client (Accused) in CASE 17753 Client (Accused)
in CASE 17818 Client (Accused)
in CASE 17834 Incidents in
which Person is involved: Witness: COMPLAINT: NO SPECIFIC DATE - Threats and
intimidation (General) Witness: INCIDENT: SINCE 05 Oct 16 - Threats and intimidation (General) Witness:
COMPLAINT: NO SPECIFIC DATE - Making threats Witness: Current address:
109 Burncroft Avenue, Enfield, EN3 7JQ Main phone: 020
8245 7454 Gender: Male DOB: 26/01/1981 Age band: 35-44 Ethnic origin:
White/Black Caribbean Home visit to Ms
Deborah Andrews flat. Attendees Dawn Allen TMO and CPN Bola Quadri Home visit
to Ms Andrews advised that her neighbour at number 109 has for the past few
months harassed, intimidated, stalked her and made a
life a complete misery. He continuously plays loud music, bangs on her
ceiling and door alleging that she is monitoring his movements in his flat.
She feels petrified by his presence and as a result refused to leave her flat
for fear bumping into him on her way out. She has 41 Page
2 of 3 missed a few
appointments with her social worker as a result, she has now been subjected
to making home appointments pending the time this matter is resolved. She
explained that they use to be acquaintances before the relationship went
sour. She believes the Notes about
this person whole problem started
when he claimed the decoration in his
flat was damaged as a result of a leak coming from
her flat. She confirmed that she had a leak from her overflow a few months
ago which has since been repaired but, the damage alleged had occurred. Appearance: Male,35 yrs. old, White/Black Caribbean, History 06/08/2016:
Threats and
intimidation, Date reported: 17/10/2016 Threats and
intimidation (General) Letter received
from complainant via MEQ alleging that another resident who is drug addicted
has been aggressively demanding money, making threats and exhibiting
threatening behaviour towards him/his wife. Complainant requesting action be
taken against Waltham Forest District Council and the police. (Complainant is
living in a leasehold property - accommodation provided by Waltham Forest?).
Perpetrator identified as living on ground floor, but door number not
specified. Referral
Details 17/10/2016: Organisation
making referral: Housing
Anti-Social Behaviour Response Team History 17/10/2016:
Contact Complainant, 17/10/2016: Contact Complainant, 17/10/2016:
Contact Complainant, We discussed the
complaint; confirmed that the perpetrator was Simon Cordell at 109 Burncroft
Avenue; confirmed that complainant is housed in temporary accommodation by
Waltham Forest District Council and has been trying to report issues to them
and police; Issues have been going on for some time and include:
intimidating/threatening behaviour, aggressive demands/threats for money,
tyres slashed, swearing/name calling etc. 20/10/2016: Response sent to
Members Enquiry - no prior reports received from Complainant - may have been
reporting to Waltham Forest District Council? Contact information requested
for complainant in order to investigate further. Contact number
subsequently provided. 26/10/2016:
Update Complainant, Follow on action
from Contact Complainant 01/11/2016:
Update Complainant, Follow on action
from Contact Complainant 02/11/2016:
Update Complainant, Follow on action
from Contact Complainant 11/11/2016:
Interview Complainant, I interviewed the
Complainant. He reported that the issues have been ongoing for about 18
months (He, his wife and daughter have lived at Burncroft Avenue in temporary
accommodation provided by Waltham Forest DC for 2.5yrs). Please see attached
notes of interview - The complainant is really 42 frightened for
his family - Mr Cordell is very aggressive and has previously kicked him in
the nose/face and threatened to hit him with a piece of wood; his wife is so
scared that she accompanies him to work and waits in the car with their
daughter for his shifts. 28/11/2016: Copy of the
letter sent to Mr Cordell giving him until 25/11/16 to remove the CCTV he
installed on the internal communal door attached. 06/12/2016:
06/12/2016: 07/12/2016: 08/12/2016: 22/12/2016: 10/01/2017: 16/01/2017: -- 24/01/2017 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
96 |
Sarah
Fletcher Neighbourhood Officer the Edmonton Centre, 11/11/2016:
Interview Complainant / Notes |
11/11/2016 |
|
|
43 43 44 |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
96 Info |
43 “Hand
Wrote Notes” 43 “Hand
Wrote Notes” 44 “Hand
Wrote Notes” |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
End |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
