Here’s the detailed alignment of evidence and document sections supporting the claim for Hotel Costs Due to Disruption,” using Exhibits A to N and Exhibits 1 to 34:

 

Alignment of Exhibits with "Hotel Costs Due to Disruption"

Exhibit Reference

Description

Relevance to Claim

Exhibit L

Hotel Invoice

Provides clear documentation of the £120.32 spent on accommodation necessitated by the disruption caused by the missed flight at Gatwick Airport.

 

Relevant Sections of the Document Supporting the Claim

Section Title

Details Supporting "Hotel Costs Due to Disruption"

Outbound Journey: Gatwick Airport

Chronicles the events that led to the missed flight, forcing the claimant to rebook their journey and incur a lost day of their holiday and staying at their  hotel.

Analysis and Findings

Highlights Trip.com’s failures, which caused the disruptions that necessitated additional costs, including late departure to the hotel accommodation, as part of the overall financial burden.

 

Key Evidence from "Exhibits 1 to 34"

Exhibit #

Details

Exhibit 12

Hotel invoice showing the cost incurred due to the disruption caused by Trip.com and EasyJet errors.

 

Key Points of the Claim

  1. Direct Result of Disruption: The hotel stay was shortened by the missed flight at Gatwick Airport that was caused by Trip.com’s errors in communication and booking management.
  2. Verified Accommodation Costs: The £120.32 cost is supported by its provided invoice and was an unfair loss at no fault of our own and had a knock-on effect through the rest of our stay and was avoidable expense directly linked to the disruption.
  3. Financial Impact of Trip.com’s Failures: The incident highlights the broader financial and logistical consequences of the platform’s mismanagement, which extended beyond travel delays.

This structured summary ties the Hotel Costs Due to Disruption” claim to specific exhibits and document sections, providing strong evidence to support this claim.