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Simon Cordell’s The Enfield Councils History FOI Dated: 06/02/2019
INDEX |
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Start
of Stage 1 Of (5) |
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Number |
Information |
Date |
Time |
Report ID |
Page |
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01 |
Housing Benefit reference: |
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1,2, |
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Info |
Council PROTECT: Private and
Confidential Please Benefits reply
to: Mr S Cordell. 109 Burncroft Avenue Enfield EN3 7JQ London Borough of Enfield PO
Box 63 Civic Centre Silver Street Enfield, EN1 3XW E-Mail: revs@enfield.gov.uk Phone: 020 8379 1000 Benefit Ref: 1623514 Date:
2 February 2017 Dear Mr Cordell Housing
Benefit reference: 1623514 Thank you for your recent
request. Please find attached all
documents held by London Borough of Enfield in connection with your Housing
Benefit and Council Tax Support. I have also enclosed all
notification letters sent to you showing entitlement and breaks in any
periods of your claim I hope this is the information
you require but should you require any further information please contact me
at the address shown on this letter. Yours sincerely Mr P Newton Benefit Assessment Officer James Rolfe Director of Finance, Resources
and Customer Services Enfield Council Civic Centre, Silver Street
Enfield EN1 3XY EQUALITY
FRAMEWORK FOR LOCAL GOVERNMENT
EXCELLENT Phone: 020 8379 1000 Website: www.enfleld.gov.uk (T) If you need this document in another language
or format call Customer Services on 020 8379 1000, or email enfield.council@enfleld.gov.uk 2 If your circumstances change, you must tell us in writing
immediately. Email is acceptable. If the change means you get more benefit,
you must tell us about it within one month. If you do not, the increase will
start from the date you tell us of the change. If the change means you get
jess benefit, it will start from the date of the change. If we pay you too
much benefit because you did not tell us about a change, or you told us
afterwards, you must pay the money back. Enfield
Council is leading the way in using technology. This is to help meet your
changing needs and make Council services and benefits even more accessible. Applying
for and managing benefits you are entitled to can now be done easily and
quickly on-line at a time that suits you, by registering for an Enfield
Connected account. Enfield Connected will also help you access more council
services in one place, speed up your payments and save you time. Visit
www.enfield.gov.uk to set up an Enfield Connected account so you can: • Make a
housing benefit claim • Check
your entitlement and payment history • Tell us
about a change of circumstance, by editing your account profile • Check
and apply for other benefits including Government benefits • And
more .... Enfield
Council is improving its on-line services so you can access more Council
services in one place, speed up your Payments and save you time. If you do
not have access to the internet, or would like help to set up an account,
visit Edmonton Green Library, Enfield Town Library, Palmers Green Library,
Ordnance Unity Centre Library or the Civic Centre for support and guidance
from our Digital Champions. Please
note that any information will be processed in line with the Council's
Privacy Notice which is available at www.enfield.gov.uk/privacy. |
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02 |
Housing
and Council Tax Benefit BCON/ CICS
Account and case numbers / Details of income from/ |
26/04/2007 |
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3 5: “Blank Form Page” 6: “Blank
Form Page” |
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02 Info |
Na |
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03 |
DEPARTMENT
OF WORK AND PENSIONS “Council
Tax Details” |
29/04/2007 |
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7 |
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03 Info |
Na |
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04 |
Housing and Council Tax Benefit |
14/04/2007 |
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8 |
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04 Info |
Na |
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05 |
Details of income from 26.12.06 to 26.3.07 |
“No
Date / Na” |
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9: “Blank
Form Page” 10: “Blank
Form Page” 11: “Blank
Form Page” |
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05 Info |
Na |
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06 |
Tulip Floating Support Services Enfield Fax: Nine Day Team / Benefits! |
21/05/2007 |
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12 |
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06 Info |
Na |
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07 |
Tulip Floating Support Services Enfield “Support Start / Referral” |
16/05/2007 |
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13 14 |
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07 Info |
My name is Shola Ibrahim, and I am the support
worker for the above who was referred to our service by the Estate Officer as
someone who may benefit from ongoing support regarding maintenance of his
tenancy. I have attached a copy of a signed letter of consent allowing you to
discuss with me Mr Cordell’s benefit details. Mr |
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08 |
Details of income from 26.12.06 to 26.3.07 |
21/05/2007 |
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15: “Filled in” = p4 |
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08 Info |
Na |
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09 |
Change of Address / Enfield Council |
14/08/2006 |
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X 6 16: “Filled in” 17: “Filled in” 18: “Blank Form Page” 19: “Blank Form Page” 20: “Filled in” 21: “Blank Form Page” |
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09 Info |
Na |
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10 |
DEPARTMENT OF WORK AND PENSIONS “Council Tax Details” |
06/01/2007 |
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22 |
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Info |
Na |
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11 |
Details of income from 26.12.06 to 26.3.07 |
21/05/2007 |
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23: “Filled in” = p5 24: “Filled in” = p6 |
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Info |
Na |
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12 |
Tulip Floating Support Services Enfield “Mother / Helping my Son!” |
17/05/2007 |
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25 |
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12 Info |
Na |
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13 |
DEPARTMENT OF WORK AND PENSIONS “Council Tax Details” |
01/06/2007 |
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26 |
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13 Info |
Na |
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14 |
Housing and Council Tax Benefit BCON/ CICS Account and case numbers / Details of income
from/ |
12/07/2007 |
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27: “Filled in” 28: “Blank
Form Page” 29: “Blank
Form Page” 30: “Blank
Form Page” 31: “Blank
Form Page” |
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14 Info |
Na |
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15 |
Housing and Council Tax Benefit |
01/08/2007 |
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32: “Filled in” |
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15 Info |
Na |
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16 |
Revenue Information Helpline call back service |
05/09/2007 |
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33 |
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16 Info |
Thank you for calling the Revenue Information
Helpline on 28/08/07 and leaving a message for us to call you back. |
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17 |
Tulip Floating Support Services Enfield |
11/09/2007 |
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34 |
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17 Info |
Re: Simon Cordell - JH 653811D My name is Shola Ibrahim and I am a Floating Support
Worker with the above organisation. I have been supporting this gentleman for
the last year. |
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18 |
A claim form for Housing Benefit and Council Tax
Benefit ENFIELD Council |
14/09/2007 |
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35: “Filled in” 36: “Filled in” 37: “Filled in” 38: “Filled in” 39: “Filled in” 40: “Filled in” 41: “Filled in” 42: “Filled in” 43: “Filled in” 44: “Filled in” 45: “Filled in” 46: “Filled in” 47: “Filled in” 48: “Filled in” 49: “Filled in” 50: “Filled in” 51: “Filled in” 52: “Filled in” 53: “Filled in” 54: “Filled in” 55: “Filled in” 56: “Filled in” 57: “Filled in” 58: “Filled in” 59: “Filled in” 60: “Filled in” 61: “Filled in” |
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18 Info |
Na |
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19 |
Housing Tenancy Agreement |
2006 |
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62 63 |
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19 Info |
Na |
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20 |
The Department of Social Security the Benefits
Agency Housing Department Housing Benefits Section |
11.09/2007 |
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64 |
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Info |
This letter
is to inform you that Tulip Floating Support Service - Enfield is currently
advocating on my behalf, with respect to welfare benefits/housing benefits. |
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21 |
DEPARTMENT OF WORK AND PENSIONS “Council Tax Details” |
24/06/2008 |
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65 |
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21 Info |
Na |
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22 |
Housing and Council Tax Benefit BCON/Nine Day Team 1) CICS Account and case numbers / Details of income
from/ |
01/07/2008 |
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66: “Filled in” 67: “Filled in” 1) 68: “Not Filled in” 69: “Not Filled in” 70: “Not Filled in” 71: “Not Filled in” |
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22 Info |
Na |
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23 |
Tulip Floating Support Services Enfield |
08/07/2008 |
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72 |
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23 Info |
Na |
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24 |
Tulip Floating Support Services Enfield |
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73 |
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24 Info |
Consent Form |
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25 |
1) CICS Account and case numbers / Details of income
from/ |
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74: “Not Filled in” 75: “Filled in” 76: “Filled in” 77: “Filled in” |
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25 Info |
Na |
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26 |
Barclays Bank Statement |
02/07/2008 |
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78 |
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26 Info |
Na |
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27 |
DWP Department for
Work and Pensions |
07/07/2008 |
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79 |
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27 Info |
Details of the payment made by the attached Cheque
are shown below. |
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28 |
Her Majesty's Prison
Service |
07/07/2008 |
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80 |
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28 Info |
0B/07/2008 16:33 02088031967 Her Majesty's Prison Service Form and of Custody Licence (ECL) Establishment: HMP WOODHILL Tel:01906 722000 Licence for adult prisoners serving
lees than12 months Prison Number: WF6739 Surname: CORDELL Forenames: SIMON PAUL DOB:26/01/1981 PNCID/CRO NOi97/99378V TERMS AND CONDITIONS OF END OF
CUST0DDY RELEASE FROM PRISON 01/07/2008 to: 16//07/2008 1.You are to BE released from prison
on: SGL Release Address:109 BURNCROFT AVENUEENFIELD LONDON EN3
7DG2.You may be recalled to prison at any tints if you breach any of the
conditions of phis licence.3.If you remain fat large after an order recalling
you has been made you will be liable for arrest.4.You must have this form
with you throughout your period of ECL and must produce ii if requested to do
so by a police officer, or a probation officer.5.You must not change the
address to which you have been released without permission from the
Governor/Controller of your releasing prison.6.Should you need help or advice
during the period you are on ECL, you may contact the prison from which you
were released. The contact details are below Prison: HMP WOOD HILL Address: TATTENHOESTREET MILTON
KEYNES BUCKINGHAMSHIRE MK4 4DA Tel
NO: 01908 |22000 |
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29 |
The Department of
Social Security the Benefits Agency Housing Department Housing Benefits
Section |
08/07/2008 |
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81 |
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29 Info |
This letter is to inform you
that Tulip Floating Supp art Service - Enfield/ Haringey is currently
authorising on my behalf with respect to \ welfare benefits/housing benefits. |
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(End of
Stage1) Start
of Stage 2 |
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30 |
Housing and Council Tax Benefit BCON/Nine Day Team 1) CICS Account and case numbers / Details of income
from/ |
10/07/2008 |
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1: Housing and Council Tax
Benefit. 1) 2: “Filled in” 3: “Filled in” 4: “Filled in” |
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Info |
Thank you
for your benefit application. |
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31 |
Housing and Council Tax Benefit |
12/09/2008 |
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5 6 |
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31 Info |
We asked you to provide
further information to support your Benefit claim. We have not received the
information. |
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32 |
Housing and Council Tax Benefit |
25/09/2008 |
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7 8 |
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32 Info |
We asked you to provide further information to
support your Benefit claim. We have not received the information. |
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33 |
Housing and Council Tax Benefit “Claim” |
31/09/2008 + 14/10/2008 |
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9 |
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33 Info |
To Whom It May Concern: I am writing this letter as
you have asked me for some information for my clam for housing benefit and
council Tax. From the 05/06/08 to the
18/07/08 I was sent to prison by Hertford Court they give me 12 weeks but I
got early release from prison for being good, so was released on the 18/07/08
at this time I re applied for income support and housing benefit and council tax.
At that time my mum was helping me live until my benefit was sorted and I
started to get it again as I did not have any money to live on. When I was in prison, I
never needed money to live as they supplied all I needed when I was there. It was only after my
release 1 needed help from my mum until my benefit was sorted out, Right now, you are paying
no benefit for me and because I cannot pay all my rent it has gone up to over
£1000, I owe so they are taking me to court to take my home away from me. I have sent letters into
you explaining this to you already along with a form you asked me to fill in
but have had no reply from you as of yet. Would it please be possible to sort
this matter out as fast as possible so I won’t lose my flat and also would it
be possible for you to send me some sort of letter that I can show the
housing that things are being dealt with. |
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34 |
Benefits Change of
Circumstance Team |
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10 |
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34 Info |
Si Note: Only page 2-page one missing! |
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35 |
Housing and Council Tax Benefit BCON/Nine Day Team 1) CICS Account and case numbers / Details of income
from/ |
15/08/2008 |
|
|
11 12 1) 13: “Filled in” 14: “Filled in” 15: “Filled in” 16: “Filled in” 17: “Filled in” |
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35 Info |
Na |
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36 |
www.enfieldhomes.org Enfield homes Dear Mr S Cordell
Rent Arrears - Possession Order |
22/09/2008 |
|
18 |
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36 Info |
Mr S Cordell 109 Burncroft Avenue Enfield Middlesex EN3 7JQ Please reply to: Mrs J Reader Income Team The Edmonton Centre. 36-44 South Mall London, N9 OTN Email: Janet. Reader@enfieldgov.uk Tel: 020 8375 8064 Telephone: 020 8375 8018 Telephone: 020 8375 8010 Date 22nd September 2008 Dear Mr S Cordell Rent Arrears -
Possession Order Account Number: 497630 Following the Court Order
made on 20th November 2007, I am writing to inform you that twenty-one days
from the date of this letter, I intend to apply for an order to fix the date
upon which you will be required to give up possession of your property. The arrears at the date of
the Postponed Possession Order were £124.43. The current arrears are
£1081.90. This makes a shortfall of £1081.90. You have therefore failed to
comply with the terms of the Order. This is shown in the enclosed rent
statement. I urge you to take this
letter seriously, and contact me in writing, within ten working days
of the date of this letter, either agreeing to the arrears, or disputing the
stated arrears incurred since the Order was granted. If you dispute the arrears,
you must provide us with details of payments and credits made. If you agree to the
arrears, you must explain why payments have not been made since the Order was
granted. You have the right to apply
to Court for a further postponement of the date for possession, or to ‘stay’
or suspend the enforcement of the Order. Yours sincerely Mrs J
Reader Income Officer quality homes excellent
services successful communities Stewart Holton Interim Chief Executive,
Enfield Homes The Edmonton Centre, 36-44
South Mall, Edmonton Green, London N9 0TN Company
registration: 05789112 ® 0800 40 80 160 - 020 8375
8016 Textphone 020 8375 8011 VAT
registered: 928 3822 03 RNID: Type Talk |
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37 |
OCCUPATION INFO FOR
24 HOUR MEMOS ONLY Property reference: |
08/12/2008 |
|
|
19 20 |
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37 Info |
Any other relevant information: We have just been informed that sole resident was in
jail between the period 5/6/08 to 18/7/08. |
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38 |
The Department of
Social Security the Benefits Agency Housing Department Housing Benefits
Section |
08/12/2008 |
|
21 |
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38 Info |
Na |
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39 |
HMP Woodhill Tattenhoe Street Milton Keynes 596 MK44DA |
08/12/2008 |
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22 23 |
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39 Info |
22 Dear Sir
/ Madam Council
Tax reduction of bill through discount and/or benefit Persons in Detention Re: Mr Simon Cordell DOB: 26/1/81
Prison number: WF6739 I have received a claim for the above-named person to
be disregarded for the purpose of Council Tax discount and benefit. I have
been advised that they are currently being detained or are serving a sentence
in your establishment. Please complete the details below and return this
letter in the prepaid envelope provided. Yours
faithfully Mrs Y
Brown Council
Tax Team. 23 1. I certify that the claimant named above *is / is
not* currently detained in this establishment (and eligible to be
disregarded) for the purpose of the Local Government Finance Act 1992. 2. Is the above named serving a sentence for
non-payment of a fine, Community Charge or Council Tax? *YES / NO* 3. Please confirm date detention
began: / / 4. Please confirm earliest release
date: / / Signature: __________________________
Full name: __________________________
Status: _____________________________
Prison stamp: * delete as applicable Account number: 55508596 Re: Mr
Simon Cordell DOB: 26/1/81 Prison number: WF6739 Please
write in black ink. |
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40 |
Housing and Council Tax Benefit BCON/Nine Day Team 1) CICS Account and case numbers / Details of income
from/ |
11/12/2008 |
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24 25 1) 26: “Not Filled in” 27: “Not Filled in” 28: “Not Filled in” 29: “Not Filled in” |
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Info |
Na |
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41 |
HMP Woodhill Tattenhoe Street Milton Keynes 596 MK44DA |
08/12/2008 |
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30 31 “Take a Look At / Names” |
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41 Info |
Dear Sir / Madam Council Tax reduction of bill
through discount and/or benefit Persons in Detention Re: Mr Simon Cordell DOB: 26/1/81
Prison number: WF6739 I have received a claim for the
above-named person to be disregarded for the purpose of Council Tax discount
and benefit. I have been advised that they are
currently being detained or are serving a sentence in your establishment. Please complete the details below
and return this letter in the prepaid envelope provided. Yours faithfully Mrs Y Brown Council Tax Team |
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42 |
Tulip Floating Support Services Enfield |
23/12/2008 |
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32 |
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42 Info |
Confirmation of receipt of documents |
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43 |
Tulip Floating Support Services Enfield |
14/12/2008 |
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33 34 |
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43 Info |
Re: Simon Cordell -
JH653811D I am the Floating Support
Worker for the above-named client. I have attached a copy of a
signed Consent Letter allowing you to discuss Mr Cordell's benefits detail; |
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44 |
BCON/Nine Day Team 1) CICS Account and case numbers / Details of income
from/ |
23/12/2008 |
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35: “Filled in” 36: “Filled in” 37: “Filled in” 38: “Filled in” |
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44 Info |
Na |
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45 |
The Department of
Social Security the Benefits Agency Housing Department Housing Benefits
Section |
31/12/2008 |
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39 |
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45 Info |
Na |
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Revenue
Information “Stamped” |
24/07/2013 |
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46 Info |
109 BURNCROFT Ave Enfield Middlesex EN3 7JQ Council Tax: 55508596 Housing ref: 1623514 NI Ref: JH653811D 24/07/2013 To Whom It May Concern: I am writing this letter after a letter I got
dated 18/07/2013 about my housing benefit and council tax being suspended
from the 08/07/2013 due to you getting information as to me being in prison. I was remanded to prison for I day and was
released on the 28/06/2013. I did call your offices on the 16/07/2013 to ask
if my benefits for housing and council tax was still being paid due to me
just finding out my D WP payments had been stopped. I was told on this date
they were still being paid and the lady my mum spoke to on the phone told her
that due to me having some issue I could get council tax reduction due to
mental impairment and that the Lady would send out the paper work. I have put an appeal into the DWP about my claim
being stopped and I am waiting to hear from them. Since I got released from prison after one day on
the 28/06/2013 I have had nothing to live on I have not got any food or gas
or electric at my address for the last few days as it has now run out and I
have no way to live until the DWP looks at my appeal. I called the DWP today 24/07/2013 to see if there
is any update on my claim and have been told as of to date there is no
update. But they should have something in the next few days, I told them I
have no way to live but they cannot speed anything up. They got my letter on
the 19/07/2013 but it has yet to be scanned into their system. I am therefore asking if my housing benefit and
council tax can be put back into place so there are no missing payments
within my claim. Mr
Simon Cordell |
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claim
for; Housing
Benefit and Council Tax Support |
17/09/2013 |
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42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62:
Mothers Date of Birth 63 64 65 66 67 68 |
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47 Info |
Na |
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48 |
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48 Info |
Na Hand Writing Typed Info |
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49 |
Letter of Authorisation
for Mother to address my maters |
N/a |
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70 |
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49 Info |
Na |
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50 |
Enfield Homes Claims
Ref! |
Na |
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71 72 |
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50 Info |
Na |
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21/10/2013 |
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73 We have looked again at our decision 74: Appeal Page 75: YOUR CLAIM FOR EMPLOYMENT AND SUPPORT ALLOWANCE 76: Info 77: Info 78: Info |
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51 Info |
Mr Simon Cordell 109 Burncroft Avenue Enfield Middlesex EN3 7JQ We have looked again at our decision You made an appeal against a decision about not
being entitled to Income Support upon release from prison, issued to you on
09-Aug-2013. We have looked again at the facts and evidence used
to make our decision. As a result, we have changed that decision and have
decided you retained your entitlement to Income Support following your
release from prison but have no entitlement for the two days you were in prison. What happens now Your appeal will not be sent to an independent
tribunal as the decision has been changed in your favour. As explained in our previous letter, if you still
think the decision is wrong you have the right to appeal. You should normally
appeal within one month of the date of that letter. The Income Support payment section will be in touch
to advise what happens next. Yours sincerely, S Anderson 74: Appeal Page 75: YOUR CLAIM FOR EMPLOYMENT AND SUPPORT ALLOWANCE I am
pleased to tell you we can pay Employment and Support Allowance from 10
August 2013 You
will get £71.70 a week. We
have used the tax years ending 5 April 2011 and 5 April 2012 to assess your
claim. We
will credit you with National Insurance contributions while claiming
Employment and Support Allowance. To
continue to receive Employment and Support Allowance you may need to attend a
Work Focus Interview with a Personal Advisor. You will be notified of this
separately If you are required to attend. To
continue to receive Employment and Support Allowance you may need to attend a
Work Capability Assessment. You must provide Medical certificates until a Work
Capability Assessment Is carried out You
are required to Immediately report any change in your circumstances to us, or
the circumstances of your partner If you have one. The
attached sheet shows how we worked out your money. If you want more information
please get in touch with us. Our phone number and address are at the top of
this letter. This
assessment is based on how much the law says you need to live cfl. You have not paid, or been credited with, enough
National Insurance Contributions for them to be used in this assessment. HOW THE MONEY WILL BE PAID The
money will be paid every two weeks for as long as you are still entitled to
Employment and Support Allowance. Bank/Building
society: BARCLAYS BANK PLC ENFIELD 2 76: Info 77: Info 78: Info |
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25/05/2013 |
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79 80 81 82 |
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52 Info |
Na |
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53 |
Welfare Benefit
Interview |
N/a |
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83 84 |
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53 Info |
Na |
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12/08/2015 |
|
85 86: 87: |
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54 Info |
85: INCOMING EMAIL From: Lorraine Cordell <lorraine32@blueyonder.co.uk> Date: 12/02/2015 12:08:28 Subject: RE: Housing Benefit/Council Tax Support
Team: 1623514 Attachments: (1) revs@enfield.gov.pdf (16 B) To whom it my Concern: Complaint I am writing this email about the re the below email
and also the attached file. I have been on incapacity/income support for many
years now on the highest rate due to illness. In April 2013 council tax changed their rules and a
19.5% needed to be paid unless exempt from this change. As you will be aware the DWP has been in the process
of changing everyone that was getting the old benefit incapacity benefit to
the new benefit ESA, this should have all been completed by now, but due to
things going wrong there is still people on incapacity that have not been
moved over yet to the new Benefit ESA. I am one of these people, but once they move me
over, I will be in the support group of ESAs. I have called the DWP many times and they cannot
give me a timeline of the changeover. Under the new rules I would be exempt from the 19.5%
council tax, it is not my fault the DWP are not working fast enough to move
people over the new benefits. I would like to know the full policy for this and
has this been taken into account when working out the new policies. Surely if my benefits are still under the old
policy, I should still be exempt. Regards Simon Cordell 86: — Original Message — From: revs@enfield.gov.uk [mailto:revs@enfield.gov.uk] Sent: 12 February 2015 10:44 To: lorraine32@blueyonder.co.uk Subject: Council Tax Account <55508596>
Protect - Private and Confidential Dear Mr Cordell Council Tax Account: 55508596 Property address: 109 BURNCROFT Avenue, Enfield, EN3
7JQ Thank you for your email sent 10th February 2015. As requested, the Housing Benefit/Council Tax
Support Team have reviewed your Council Tax Support and have confirmed that
your claim has been assessed correctly. This means that you are liable to pay the 19.5%
shortfall based on your financial/personal circumstances. For further information on how your Housing Benefit
& Council Tax Support has been worked out please contact them direct on
0208-379-3798, quoting the claim reference number: 1623514. Please Note: The outstanding council tax for the
above address has been passed to Equita Enforcement
Agency and I must advise you to contact them immediately regarding payment. Yours sincerely Mr Dunwell Council Tax
Officer For Council Tax Discounts and Exemptions, Setting up
a Direct Debit, Reporting Changes, go to
www.enfield.gov.uk/counciltaxonline or visit the My Enfield page to
register for an Account, giving you access to information and services 24
hours per day. Or pay online Customer Council Tax tel:
(+44) 020 8379 1000. Local Council Tax Consultation for 2015/16 is now
open to 28/11/2014. The 87: proposals and questionnaire can be viewed via this
link www.enfield.gov.uk/ctaxconsultation Enfield Council is committed to serving the whole
borough fairly, delivering excellent services and building strong
communities. Opinions expressed in this email are those of the individual and
not necessarily those of the London Borough of Enfield. This email and any
attachments or files transmitted with it are strictly confidential and
intended solely for the named addressee. It may contain privileged and
confidential information and if you are not the intended recipient and
receive it in error you must not copy, distribute or use the communication in
any other way. All traffic handled by the Government Connect Secure Extranet
may be subject to recording/and or monitoring in accordance with relevant
legislation. This email has been scanned for viruses but we
cannot guarantee that it will be free of viruses or malware. The recipient
should perform their own virus checks. |
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Exempt from 19.5%
Council tax liability. |
04/03/2015 |
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88 |
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Info |
Wed
04/03/2015 10:52 Dear Mr
Cordell I refer to
your enquiry regarding your request to be exempt from 19.5% Council tax
liability. According to
our records, you are currently not in receipt of the required welfare benefit
that would entitle you to full Council Tax Support. Whilst I
appreciate your comments regarding the delay in changing your benefit status,
until I receive information from the Department of Work and Pensions that you
are in receipt of the correct benefit that will give you full Council Tax
exemption, I am unable to change my records and the 19.5% Council Tax liability
remains payable. I suggest
that if you are still experiencing difficulty in paying this, that you apply
on-line for a Council Tax hardship payment at enfield.gov.uk. Colin Bullworthy Benefits
Operations Manager Finance,
Resources and Customer Services Enfield
Council Silver
Street Enfield EN1 3XY Tel: 020
8379 4924 Email: colin. bullworthv@enfield.gov.uk |
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Start of Stage 3 |
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|
RE: Housing Benefit/Council |
A: Claim Date; 01/08/2008 B: Claim Start Date;
13/08/2008 C: Claim Receipt Date;
04/08/2008 D: Claim End Date; 26/07/2013 E: Effective Date; 26/07/2013 |
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Page Number(s) 1: |
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56 Info |
1: Award
Details Benefit Change Type: Claim
Termination |
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Housing Benefit Notification |
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2: 3: 4: |
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57 Info |
Na |
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RE: Housing Benefit/Council |
A: Start Date; 26/07/2013 B: End Date; 28/07/2013 6: C: Claim Start Date: 09/09/2007 D: Claim End Date; 09/08/2013 E: Claim Receipt Date; Not Received F: Effective Date; 09/08/2013 7: G: Claim Date; 09/08/2013 F: Claim Status; Inactive G: Claim Start Date; 09/08/2013 H: Claim End Date; 04/08/2013 I: Claim Receipt Date; 09/08/2013 J: Effective Date; Not Received 8: K: Claim Date; 16/10/2013 L: Claim Status; Inactive M: Claim Start Date; 10/08/2013 N: Claim End Date; 19/11/2013 O: Claim Receipt Date; 16/10/2013 P: Effective Date; 19/11/2013 Q: Claim End Reason; Fail to
Return Self Cert 9: R: Claim Date; 20/11/2013 S: Claim Status; Active T: Claim Start Date; 20/11/2013 U: Claim End Date; Not Received V: Claim Receipt Date; 16/11/2013 W: Effective Date; 20/11/2013 |
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5: 6: 7 8 9 |
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58 Info |
5 Page 1 of 1 Award Details Benefit Change Type: Claim
Termination Name: SIMON PAUL CORDELL Nino: JH65381ID D-O-B: 26 Jan 1981 Assessment Benefit Type: Employment
and Support Allowance Received Date: Claim Date: 16 Oct 2013 Claim Status: Inactive Claim Start Date: 10 Aug
2013 Claim End Date: 19 Nov 2013 Claim Receipt Date: 16 Oct
2013 Effective Date: 19 Nov 2013 Claim End Reason: Fail to
return Self Cert Information: Award Award Start Date: No Award Award Sanctioned Desc: Award End Date: Joint Claim Indicator: Excess Income Over Req Amount: NI Credit Eligibility
Indicator Award Amount: Up rating Indicator: Award End Reason: file:///C:/Users/pnewton/AppData/Local/Temp/8/AtlasResp.html 02/02/2017 6 Page 1 of 1 Award Details Benefit Change Type: New
Claim Name: SIMON PAUL CORDELL Nino: JH65381ID D-O-B: 26 Jan 1981 Assessment Benefit Type: Income
Support Received Date: Claim Date: 20 Nov 2013 Claim Status: Active Claim Start Date: 20 Nov
2013 Claim End Date: Not
Received Claim Receipt Date: 16 Nov
2013 Effective Date: 20 Nov 2013 Claim End Reason: Information: MULTIPLE
AWARDS Award Award Start Date: 20 Nov
2013 Award Sanctioned Desc: Not sanctioned Award End Date: 25 Nov 2013 Joint Claim Indicator: Single Claim: Excess Income Over Req Amount: 0.00 NI Credit Eligibility
Indicator: Not Creditable Award Amount: 88.03 Uprating Indicator: Not
uprating Award End Reason Award Start Date: 26 Nov
2013 Award Sanctioned Desc: Not sanctioned Award End Date: Not
Received Joint Claim Indicator: Single Claim: Excess Income Over Req Amount: 0.00 NI Credit Eligibility
Indicator: Not Creditable Award Amount: 102.70 Uprating Indicator: Not
uprating Award End Reason: Award Not
Stopped file:///C:/Users/pnewton/AppData/Local/Temp/8/AtlasResp.html 02/02/2017 7 Page 1 of 1 Award Details Benefit Change Type: New
Claim Name: PAUL CORDELL Nino: JH65381ID D-O-B: 26 Jan 1981 Assessment Benefit Type: Income
Support Received Date: Claim Date: 09 Aug 2013 Claim Status: Inactive Claim Start Date: 09 Aug
2013 Claim End Date: 09 Aug 2013 Claim Receipt Date: 09 Aug
2013 Effective Date: Not
Received Claim End Reason: Customer
Required to be Available for Work Information Award Award Start Date: No Award Award Sanctioned Desc: Award End Date: Joint Claim Indicator Excess Income Over Req Amount: NI Credit Eligibility
Indicator: Award Amount: Uprating Indicator: Award End Reason: file:///C:/Users/pnewton/AppData/Local/Temp/8/AtlasResp.html 02/02/2017 8 Page 1 of 1 Award Details Benefit Change Type: Claim
Termination Name: SIMON PAUL CORDELL Nino: JH65381ID D-O-B: 26 Jan 1981 Assessment Benefit Type: Employment
and Support Allowance Received Date: Claim Date: 16 Oct 2013 Claim Status: Inactive Claim Start Date: 10 Aug
2013 Claim End Date: 19 Nov 2013 Claim Receipt Date: 16 Oct
2013 Effective Date: 19 Nov 2013 Claim End Reason: Fail to
return Self Cert Information: Award Award Start Date: No Award Award Sanctioned Desc.: Award End Date: Joint Claim Indicator: Excess Income Over Req Amount: NI Credit Eligibility
Indicator: Award Amount: Up rating Indicator: Award End Reason: file:///C:/Users/pnewton/AppData/Local/Temp/8/AtlasResp.html 02/02/2017 9 Page 1 of 1 Award Details Benefit Change Type: New
Claim Name: SIMON PAUL CORDELL Nino: JH65381ID D-O-B: 26 Jan 1981 Assessment Benefit Type: Income
Support Received Date Claim Date: 20 Nov 2013 Claim Status: Active Claim Start Date: 20 Nov
2013 Claim End Date: Not
Received Claim Receipt Date: 16 Nov
2013 Effective Date: 20 Nov 2013 Claim End Reason: Information: MULTIPLE
AWARDS Award Award Start Date: 20 Nov
2013 Award Sanctioned Desc: Not sanctioned Award End Date: 25 Nov 2013 Joint Claim Indicator:
Single Claim Excess Income Over Req Amount: 0.00 NI Credit Eligibility
Indicator: Not Creditable Award Amount: 88.03 Uprating Indicator: Not
uprating Award End Reason Award Start Date: 26 Nov
2013 Award Sanctioned Desc: Not sanctioned Award End Date: Not
Received Joint Claim Indicator:
Single Claim Excess Income Over Req Amount: 0.00 NI Credit Eligibility
Indicator: Not Creditable Award Amount: 102.70 Uprating Indicator: Not
uprating Award End Reason: Award Not
Stopped file:///C:/Users/pnewton/AppData/Local/Temp/8/AtlasResp.html 02/02/2017 |
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59 |
Housing Benefit
Notification |
06/03/2011 |
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10 11 12 13 |
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59 Info |
Na |
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60 |
Housing Benefit
Notification |
06/03/2012 |
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14 15 16 17 |
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Info |
Na |
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61 |
Housing Benefit
Notification |
14/03/2013 |
|
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18 19 20 |
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61 Info |
Mr S Cordell 109 Burncroft Avenue Enfield EN3 7JQ Claim Reference: 1623514 NI Reference: JH653811D Rent Reference: 497630 Council Tax Account:55508596 14/03/13 Dear Mr Cordell Housing Benefit Notification I have changed your Housing Benefit from 01/04/2013
to take account of new year benefit levels from April. I have decided that
your benefit is now as follows: £86.84 per week from 01/04/2013 How You Will Be Paid Your benefit will be paid by directly crediting your
rent account. Notification of Council Tax Support I have worked out your council tax support from
01/04/2013 to take account of new year benefit levels from April. I have
decided that your benefit is now as follows: £12.64 per week from 01/04/2013 How You Will
Be Paid £658.99 council tax support has been paid to your
council tax account. The total amount of council tax support for 2013/14 is
£658.99. You will soon receive a Council Tax bill dated
14/03/13 that will tell you how much council tax you will now have to pay. On
the back of the bill is a summary of how we have calculated your Council Tax. Other Information Appeal details for Housing Benefit, information on
the Council Tax Support scheme and other information are included with this
letter. About Council Tax Support In previous years the Government has funded a
national Council Tax Benefit Scheme which may have meant you did not pay
Council Tax. The Government is abolishing the national Council Tax Benefit
Scheme from 1 April 2013. In its place, councils have been asked to set up
local support schemes for council tax but Page 1 of
3 19 the Government has given less funding than it
currently costs. In Enfield, the shortfall in funding is over £4m a year. Despite this funding shortfall, Enfield Council has
agreed a new local Council Tax Support Scheme based on the previous national
benefit scheme with some amendments. Details of the new scheme are available
on our website, www.enfield.gov.uk/counciltaxonline. Your Council Tax Support award has been based on
this new scheme. How Council Tax Support is worked out Council Tax Support is worked out using the
information supplied in your previous Council Tax Benefit claim and the
amount of Council Tax expected for the property you live in. We start with looking at if you are eligible for any
discounts, such as single person discount. We then turn your remaining amount
of council tax into a weekly amount. Pensioners, war widows of working age, and those
receiving war disability payments will continue to be eligible for Council
Tax Support for up to 100% of the Council Tax that you have to pay. For the
remaining working age claims (aged up to 65) you can receive a maximum
benefit of up to 80.5% of council tax due. Claimants receiving the following benefits will
automatically give you the full award less any deductions for non-dependents
(other adults living with you): -
Income Support, -
Guaranteed
Credit -
Income based
job seekers allowance -
Income related
employment and support allowance This means that if you are working age and not in a
protected group, you will get 80.5% of your council tax as a benefit. If you
are a pensioner or protected, you will get 100%. For all other claims we look at your total income,
any savings that you have and deduct from that a recommended allowance that
you need to live on depending on your circumstances and family make-up. For every £1 that your total income is over the
recommended allowance we deduct 20p from the weekly maximum amount of Council
Tax Support you can receive. The amount left is the Council Tax Support we
give you each week. All weekly amounts are then worked out for the year
and paid to your Council Tax Account. You will receive a bill setting out
what contribution, if any, you are expected to pay towards Council Tax. See
the back of the Council Tax bill which for information on how we can
calculate your contribution. Your sincerely Enfield Benefits Service Page 2 of 3 20 Claim reference: 1623514 Nl reference:
JH653811D How Your Housing Benefit Has Been Worked Out From 01/04/2013 your Housing Benefit will be £86.84
each week. The rent you are charged each week is £92.49. Housing Benefit cannot pay for some service charges
that are included in your rent. The rent you pay has to be reduced by the
amount of these service charges. These amounts are shown below: Actual amount for Ineligible Water £5.65 Total deductions for services £5.65 The amount of rent after deducting these charges is
called your maximum eligible rent. Your rent of £92.49 must be reduced by
£5.65, to £86.84 each week. This is your maximum eligible rent. The maximum Housing Benefit you can get is £86.84
each week. This figure is used when working out 'your total weekly Housing
Benefit'. Your Total Weekly Housing Benefit As you are receiving Income Support, I can pay the
maximum Housing Benefit of £86.84 each week. Page 3 of
3 |
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62 |
Notification
of Suspension of Benefit Suspension of Housing Benefit |
04/07/2013 |
|
21 22 23 24 |
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62 Info |
Mr S Cordell A5698CY HMP Wormwood Scrubs PO Box 757 Du Cane Road London
W12 0AE 04/07/2013 Dear Mr Cordell 109 Burncroft Avenue Enfield EN3 7JQ Notification of Suspension of Benefit Suspension of
Housing Benefit The law allows me to suspend your Housing Benefit
payments in certain circumstances. I am writing to tell you that I have
suspended payments from 08/07/2013 because we have been informed you are in
prison. Please confirm if you are on remand or have been
sentenced. If you have been sentenced please confirm the date
you were sentenced. Please reply within one calendar month of the date
of this letter or we will cancel your benefit. Any delay may mean that you lose some benefit. If you are awarded any benefit it will start from
the Monday following the date, I receive the form. If you want me to consider
awarding you benefit back to the date you made your original claim, you must
tell me when you want the claim to start from, and the reasons why you failed
to give me the information I asked for with your previous application. Claim Reference: 1623514 Nl Reference:
JH653811D Rent Reference: 497630 Council Tax Account:55508596 Suspension of Council Tax Support The law allows me to suspend council tax support
payments in certain circumstances. I am writing to tell you that I have
suspended your council tax support payments from 04/07/2013 because we have
been advised you are in prison. Applying for Further Help If you wish to re-apply for further help to pay your
rent based on your new circumstances, you can apply online at: www.enfield.gov.uk/benefitcalculator, within one
month of the date of this letter. Any delay may mean that you lose some
benefit. Page 1 of 4 22 If your circumstances change, you must tell us about
them immediately. For example: -
You start
working or you earn more or less money -
Your
benefits/tax credits change or are stopped -
You move home -
Your rent
changes -
You go to stay
with friends, family or go into hospital for more than 2 weeks -
You become a
student or stop being a student -
Anyone comes to
live with you or someone moves out -
Your savings
change -
Your child
leaves school or other education -
You have a baby -
Someone dies -
Any other
change which may affect your entitlement to benefit -
Someone else in
your home has any of these changes If you don't tell us about a change, we may fine you
or take legal action and you will have to pay back any money that you were
not entitled to. You can report a change in circumstance on our
website at www.enfield.gov.uk/benefitsonline or by
calling 020 8379 1000, Alternatively, you can write to us telling us what
has changed, when and if there has been a delay in telling us, why. You will
also need to send evidence to support your claim. Further information is also
available on our website
www.enfield.gov.uk/benefits. Right of Appeal for Housing Benefit If you do not agree with the Housing Benefit
decision, you must challenge it within one month of the date of this letter. You can: -
Ask us to
explain our decision (by phoning 020 8379 1000) -
Write and ask
us to reconsider -
Write to us and
ask for our decision to be looked at by the Independent Tribunal run by the
Tribunal Service. Your letter must be written in English, be signed by
you and contain your name and address, the benefit you are appealing against
and the grounds for your appeal. Please include any evidence that supports
your appeal. Appeals about the income used in your Pension Credit Award will
be forwarded to the Pension Credit Service as we are legally bound to use the
figures, they give us. If you disagree with a Local Council Tax Support
Scheme decision If you do not agree with the Council Tax Support
Scheme decision, you do not have a formal right to appeal. However, you can
still: Ask us to explain our decision (by phoning 020 8379
1000) Write and ask us to reconsider If you are still unhappy you can write to us to make
a formal complaint Page 2 of 4 23 Your
letter must be written in English, be received within one month of the date
of this letter, be signed by you and give your name, address, grounds for
reconsideration and any evidence. Pension
Service Enquiries If you
need to contact the Pension Centre about your Pension Credits, you can either
phone them on 0845 606 0265 or write to them at The Pension Centre, PO Box 4,
Gateshead, NE92 1BQ Further
information about benefits and an explanation of key terms is available on
our website www.enfield.gov.uk/benefitsonline How to
contact us New
online service. Most
frequently asked for information and online forms all in one place. www.enfield.gov.uk/counciltaxonline
or
www.enfield.gov.uk/benefitsonline There are
free internet facilities in local council libraries and at our major
reception areas. Email -
revs@enfield.gov.uk Telephone
- 020 8379 1000 To get to
the right information even faster you can use Hot Keys to take you straight
there. Post -
Revenues and Benefits Division, PO Box 63, Civic Centre, Enfield, EN1 3XW In
person Our reception areas can be very busy and you may have to wait to see
an advisor. If you are making a new claim, you can make an appointment to see
a benefit advisor by calling 020 8379 1000. Drop in
services are available at the following locations Monday to Friday 9am to
4pm: John
Wilkes House, 79 High Street, Ponders End, Enfield, EN3 4EN Civic Centre,
Silver Street, Enfield, EN1 3XW Edmonton
Centre, 36-44 South Mall, Edmonton, N9 OTN (Simple enquiries and forms only)
Pension Service Enquiries If you
need to contact the Pension Centre about your Pension Credits, you can either
phone them on 0845 606 0265 or write to them at The Pension Centre, PO Box 4,
Gateshead, NE92 1BQ Further
information about benefits and an explanation of key terms is available on
our website www.enfield.gov.uk/benefitsonline Yours
sincerely Page 3 of
4 24 Rashida Hajaj Benefits
Assessor |
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10/08/2013 |
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63 Info |
Mr S
Cordell A5698CY HMP
Wormwood Scrubbs PO Box 757 Claim
Reference: 1623514 Nl Reference: JH653811D Rent
Reference: 497630 Council
Tax Account:55508596 Du Cane
Road London W12 0AE 14/08/2013
Dear Mr Cordell 109
Burncroft Avenue Enfield EN3 7JQ Cancellation of Housing Benefit Your
claim has been cancelled from 08/07/2013 because there has been a change in a
state benefit
you receive. Cancellation
of Council Tax Support Your
claim has been cancelled from 08/07/2013 because there has been a change in a
state benefit you receive. Applying
for further help If you
wish to re-apply for help to pay your rent or council tax based on your new
circumstances, you can apply online at:
www.enfield.gov.uk/benefitcalculator. Any delay may mean that you lose some benefit. Changes
in your circumstances If your
circumstances change, you must tell us about them immediately. For example: -
You start working or you earn more or less money -
Your benefits/tax credits change or are stopped -
You move home -
Your rent changes -
You go to stay with friends, family or go into hospital
for more than 2 weeks -
You become a student or stop being a student -
Anyone comes to live with you or someone moves out -
Your savings change -
Your child leaves school or other education -
You have a baby -
Someone dies -
Any other change which may affect your entitlement to
benefit -
Someone else in your home has any of these changes If you
don't tell us about a change, we may fine you or take legal action and you
will have to pay back any money that you were not entitled to. Page 1 of
3 26 You can report a change in circumstance on our
website at www.enfield.gov.uk/benefitsonline or by
calling 020 8379 1000. Alternatively, you can write to us telling us what
has changed, when and if there has been a delay in telling us, why. You will
also need to send evidence to support your claim. Further information is also
available on our website
www.enfield.gov.uk/benefits. If you disagree with a Local Council Tax Support
Scheme decision If you do not agree with the Council Tax Support
Scheme decision, you do not have a formal right to appeal. However, you can
still: Ask us to explain our decision (by phoning 020 8379
1000) Write and ask us to reconsider If you are still unhappy you can write to us to make
a formal complaint Your letter must be written in English, be received
within one month of the date of this letter, be signed by you and give your
name, address, grounds for reconsideration and any evidence. How to contact us New online service. Most frequently asked for information and online
forms all in one place. www.enfield.gov.uk/counciltaxonlineor
www.enfield.gov.uk/benefitsonline There are free internet facilities in local council
libraries and at our major reception areas. Email - revs@enfield.gov.uk
Telephone - 020 8379 1000 To get to the right information even faster you can
use Hot Keys to take you straight there. Post - Revenues and Benefits Division, PO Box 63,
Civic Centre, Enfield, EN1 3XW in person Our reception areas can be very busy
and you may have to wait to see an advisor. If you are making a new claim,
you can make an appointment to see a benefit advisor by calling 020 8379
1000. Drop in services are available at the following
locations Monday to Friday 9am to 4pm: John Wilkes House, 79 High Street, Ponders End,
Enfield, EN3 4EN Civic Centre, Silver Street, Enfield, EN1 3XW Edmonton Centre, 36-44 South Mall, Edmonton, N9 OTN
(Simple enquiries and forms only) Pension Service Enquiries If you need to contact the Pension Centre about your
Pension Credits, you can either Page 2 of 3 27 phone them on 0845 606 0265 or write to them at The
Pension Centre, PO Box 4, Gateshead, NE92 1BQ Further information about benefits and an
explanation of key terms is available on our website
www.enfield.gov.uk/benefitsonline Yours sincerely Linda Rappe Benefit
Assessor Page 3 of 3 |
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Award of Benefit |
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64 Info |
Claim Reference: 1623514 Nl Reference:
JH653811D Rent Reference: 497630 Council Tax Account:55508596 01/11/2013 Dear Mr Cordell 109 Burncroft Avenue Enfield EN3 7JQ Award of Benefit Mr S Cordell A5698CY HMP Wormwood Scrubbs PO
Box 757 Du Cane Road London W12 0AE Housing Benefit Notification Thank you for your claim for Housing Benefit. I have
re-instated your claim because we have looked at your claim again. I have
decided that your benefit is as follows: £86.84 per week from 08/07/2013 to 11/08/2013 £86.84
per week from 12/08/2013 How You Will Be Paid Your benefit will be paid by directly crediting your
rent account. Your benefit payment of £1,649.96 for 08/07/2013to
17/11/2013 will be paid on 11/11/2013. Notification of Council Tax
Support Thank you for your claim for council tax support. I
have decided that your benefit is as follows: £12.64 per week from 08/07/2013
to 11/08/2013 £12.64 per week from 12/08/2013 How You Will Be Paid £482.05 council tax support has been paid to your
council tax account. The total amount of council tax support for 2013/14 is
£658.98. You will soon receive a Council Tax bill that will
tell you how much council tax you will now have to pay. Right of Appeal for Housing Benefit If you do not agree with the Housing Benefit
decision, you must challenge it within one month of the date of this
letter. Page 1 of 6 29 You can: -
Ask us to
explain our decision (by phoning 020 8379 1000) -
Write and ask
us to reconsider -
Write to us and
ask for our decision to be looked at by the Independent Tribunal run by the
Tribunal Service. Your letter must be written in English, be received
within one month of the date of this letter, be signed by you and give your
name, address, grounds for reconsideration and any evidence. If you disagree with a Local Council Tax Support
Scheme decision If you do not agree with the Council Tax Support
Scheme decision, you do not have a formal right to appeal. However, you can
still: Ask us to explain our decision (by phoning 020 8379
1000) Write and ask us to reconsider If you are still unhappy you can write to us to make
a formal complaint Your letter must be written in English, be received
within one month of the date of this letter, be signed by you and give your
name, address, grounds for reconsideration and any evidence. Changes in your circumstances If your circumstances change, you must tell us about
them immediately. For example: -
You start
working or you earn more or less money -
Your
benefits/tax credits change or are stopped -
You move home -
Your rent
changes -
You go to stay
with friends, family or go into hospital for more than 2 weeks -
You become a
student or stop being a student -
Anyone comes to
live with you or someone moves out -
Your savings
change -
Your child
leaves school or other education -
You have a baby -
Someone dies -
Any other
change which may affect your entitlement to benefit -
Someone else in
your home has any of these changes If you don't tell us about a change, we may fine you
or take legal action and you will have to pay back any money that you were
not entitled to. You can report a change in circumstance on our
website at
www.enfield.gov.uk/benefitsonline or by
calling 020 8379 1000. Alternatively, you can write to us telling us what
has changed, when and if there has been a delay in telling us, why. You will
also need to send evidence to support your claim. Further information is also
available on our website www.enfield.gov.uk/benefits. How to contact us New online service. Most frequently asked for information and online
forms all in one place. www.enfield.gov.uk/counciltaxonline or www.enfield.gov.uk/benefitsonline There are free internet facilities in local council
libraries and at our major reception areas. Page 2 of 6 30 Email -
revs@enfield.gov.uk Telephone
- 020 8379 1000 To get to
the right information even faster you can use Hot Keys to take you straight
there. Post -
Revenues and Benefits Division, PO Box 63, Civic Centre, Enfield, EN1 3XW In person
Our reception areas can be very busy and you may have to wait to see an
advisor. If you are making a new claim, you can make an appointment to see a
benefit advisor by calling 020 8379 1000. Drop in
services are available at the following locations Monday to Friday 9am to
4pm: John
Wilkes House, 79 High Street, Ponders End, Enfield, EN3 4EN Civic Centre,
Silver Street, Enfield, EN1 3XW Edmonton
Centre, 36-44 South Mall, Edmonton, N9 0TN (Simple enquiries and forms only)
Pension Service Enquiries If you
need to contact the Pension Centre about your Pension Credits, you can either
phone them on 0845 606 0265 or write to them at The Pension Centre, PO Box 4,
Gateshead, NE92 1BQ Further
information about benefits and an explanation of key terms is available on
our website www.enfield.gov.uk/benefitsonline Yours sincerely Benefits
Assessment Team Page 3 of
6 31 How Your Housing Benefit
Has Been Worked Out for the period From 08/07/2013 to 11/08/2013 your Housing Benefit
will be £86.84 each week. Claim reference: 1623514 The rent you are charged each week is £92.49. Housing Benefit cannot pay for some service charges
that are included in your rent. The rent you pay has to be reduced by the
amount of these service charges. These amounts are shown below: Actual amount for Ineligible Water £5.65 Total deductions for
services £5.65 The amount of rent after deducting these charges is
called your maximum eligible rent. Your rent of £92.49 must be reduced by
£5.65, to £86.84 each week. This is your maximum eligible rent. The maximum Housing Benefit you can get is £86.84
each week. This figure is used when working out 'your total weekly Housing
Benefit'. The amount of Housing Benefit has been worked out by
comparing the money you have coming in each week, to an amount the Government
has decided is the minimum that someone in your circumstances needs to cover
basic living expenses. Your Total Weekly Income The amount of money you have coming in each week has
been worked out as follows: Your Total Savings If you have savings and capital over £6,000.00, an
amount of £1.00 must be added to your weekly income for each additional
£250.00, or part of £250.00 you have. You have told me that you have no savings or
capital, so I have added nothing to your weekly income. If you get savings
credit in your pension credit, your savings have already been taken into
account by the Pension Service and will not be shown on this letter. Your Applicable Amount Your applicable amount is made up of the following
allowances and premiums: Single claimant 25 or over Total applicable amount Your Total Weekly Housing Benefit As your total weekly income of £0.00 is the same as
or less than your 'applicable amount' of £71.70,1 can pay you your maximum
Housing Benefit of £86.84 each week. You may be entitled to Income Support or Jobseeker's
Allowance. You should contact the Jobcentre Plus on 0800 055 6688 for more
information. £71.70 £71.70 Claim reference: 1623514 Page 4 of 6 32 How Your Housing Benefit Has Been Worked Out for the
period From 12/08/2013 your Housing Benefit will be £86.84
each week. Nl reference:
JH653811D Your maximum housing benefit is £86.84. This amount
has not changed since 08/07/2013. Please look at that period for full details
of how your maximum benefit has been worked out. Your Total Weekly Housing Benefit Since you are receiving Employment and Support
Allowance (income related), you are entitled to the maximum Housing Benefit
of £86.84 each week. How Your Council Tax Support Has Been Worked Out Based on your circumstances I have decided to assess
your claim using the Working Age scheme. From 08/07/2013 to 11/08/2013, your council tax
support is £12.64 each week. The maximum council tax support you could get Your council tax liability for the year is £818.62
which for this period is £15.70 each week. The maximum council tax support you could get is
therefore £15.70 each week. This figure is used when working out 'your total
weekly council tax support'. Your Total Weekly Income The amount of money you have coming in each week has
been worked out as follows: Total Weekly Income £0.00 Your Total Savings The Working Age scheme sets the amounts added to
your weekly income if you have savings. If you have savings and capital over
£6,000.00, an amount of £1.00 must be added to your weekly income for each
additional £250.00, or part of £250.00 you have. You have told me that you have no savings or
capital, so I have added nothing to your weekly income. If you get savings
credit in your pension credit, your savings have already been taken into account
by the Pension Service and will not be shown on this letter. Your applicable amount Your applicable amount is made up of the following
allowances and premiums: Single claimant 25 or over £71.70 Total Applicable Amount £71.70 Your Total Weekly Council Tax Support As your total weekly income of £0.00 is the same as
or less than your 'applicable amount' of £71.70,1 can pay you your maximum
council tax support of £15.70 each week. A reduction of the maximum council tax support of
£15.70 that you could get each week must be reduced by £3.06, to £12.64. How Your Council Tax Support Has Been Worked Out Page 5 of 6 33 Based on your circumstances I have decided to assess
your claim using the Working Age scheme. From 12/08/2013, your council tax support is £12.64
each week. The maximum council tax support you could get Your council tax liability for the year is £818.62
which for this period is £15.70 each week. The maximum council tax support you could get is
therefore £15.70 each week. This figure is used when working out 'your total
weekly council tax support'. Your Total Weekly Council Tax Support A reduction of the maximum council tax support of
£15.70 that you could get each week must be reduced by £3.06, to £12.64. As you are receiving income related employment and
support allowance, you are entitled to the maximum council tax support of
£12.64 each week. Page 6 of 6 |
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65 Info |
Mr S Cordell 109 Burncroft Avenue Enfield EN3 7JQ Claim Reference: 1623514 NI Reference: JH653811D Rent Reference: 497630 Council Tax Account:55508596 22/11/2013 Dear Mr Cordell 109 Burncroft Avenue Enfield EN3 7JQ No Change
in Benefit Housing Benefit Notification I have worked out your Housing Benefit again because
you have been awarded a state benefit. However, this has not changed your
benefit, which remains as follows: £86.84 per week from 25/11/2013 Notification
of Council Tax Support I have worked out your council tax support again
because you have been awarded a state benefit. However, this has not changed
your benefit, which remains as follows: £12.64 per week from 25/11/2013 How You Will
Be Paid Your council tax support award for 2013/14 has not
changed. The total amount of council tax support for that year is £658.98. Right of Appeal for Housing Benefit If you do not agree with the Housing Benefit
decision, you must challenge it within one month of the date of this
letter. You can: -
Ask us to
explain our decision (by phoning 020 8379 1000) -
Write and ask
us to reconsider -
Write to us and
ask for our decision to be looked at by the Independent Tribunal run by the Tribunal
Service. Your letter must be written in English, be received
within one month of the date of this letter, be signed by you and give your
name, address, grounds for reconsideration and any evidence. If you disagree with a Local Council Tax Support Scheme
decision If you do not agree with the Council Tax Support
Scheme decision, you do not have a formal right to appeal. However, you can
still: Ask us to explain our decision (by phoning 020 8379
1000) Write and ask us to reconsider Page 1 of 4 35 If you are still unhappy you can write to us to make
a formal complaint Your letter must be written in English, be received
within one month of the date of this letter, be signed by you and give your
name, address, grounds for reconsideration and any evidence. Changes in your circumstances If your circumstances change, you must tell us about
them immediately. For example: -
You start
working or you earn more or less money -
Your
benefits/tax credits change or are stopped -
You move home -
Your rent
changes -
You go to stay
with friends, family or go into hospital for more than 2 weeks -
You become a
student or stop being a student -
Anyone comes to
live with you or someone moves out -
Your savings
change -
Your child
leaves school or other education -
You have a baby -
Someone dies -
Any other
change which may affect your entitlement to benefit -
Someone else in
your home has any of these changes If you don't tell us about a change, we may fine you
or take legal action and you will have to pay back any money that you were
not entitled to. You can report a change in circumstance on our
website atwww.enfield.gov.uk/benefitsonline or by calling 020 8379 1000. Alternatively, you can write to us telling us what
has changed, when and if there has been a delay in telling us, why. You will
also need to send evidence to support your claim. Further information is also
available on our website www.enfield.gov.uk/benefits. How to contact us New online service. Most frequently asked for information and online
forms all in one place. www.enfield.gov.uk/counciltaxonlineorwww.enfield.gov.uk/benefitsonline There are free internet facilities in local council
libraries and at our major reception areas. Email - revs@enfield.gov.uk Telephone - 020 8379 1000 To get to the right information even faster you can
use Hot Keys to take you straight there. Post - Revenues and Benefits Division, PO Box 63,
Civic Centre, Enfield, EN1 3XW In person Our reception areas can be very busy and
you may have to wait to see an advisor. If you are making a new claim, you
can make an appointment to see a benefit advisor by calling 020 8379 3798 Drop in services are available at the following
locations Monday to Friday 9am to 4pm: Page 2 of 4 36 John Wilkes House, 79 High Street, Ponders End, Enfield,
EN3 4EN Civic Centre, Silver Street, Enfield, EN1 3XW Edmonton Centre, 36-44 South Mall, Edmonton, N9 OTN
(Simple enquiries and forms only) Pension Service Enquiries If you need to contact the Pension Centre about your
Pension Credits, you can either phone them on 0845 606 0265 or write to them
at The Pension Centre, PO Box 4, Gateshead, NE92 1BQ Further information about benefits and an
explanation of key terms is available on our website www.enfield.gov.uk/benefitsonline Yours sincerely Mark Pruis Page 3 of 4 37 Claim reference: 1623514 Nl reference:
JH653811D How Your Housing Benefit Has Been Worked Out for the
period From 25/11/2013 your Housing Benefit will be £86.84
each week. The rent you are charged each week is £92.49. Housing Benefit cannot pay for some service charges
that are included in your rent. The rent you pay has to be reduced by the
amount of these service charges. These amounts are shown below: Actual amount for Ineligible Water £5.65 Total deductions for services £5.65 The amount of rent after deducting these charges is
called your maximum eligible rent. Your rent of £92.49 must be reduced by
£5.65, to £86.84 each week. This is your maximum eligible rent. The maximum Housing Benefit you can get is £86.84
each week. This figure is used when working out 'your total weekly Housing
Benefit'. Your Total Weekly Housing Benefit As you are receiving Income Support, I can pay the
maximum Housing Benefit of £86.84 each week. How Your Council Tax Support Has Been Worked Out Based on your circumstances I have decided to assess
your claim using the Working Age scheme. From 25/11/2013, your council tax support is £12.64
each week. The maximum council tax support you could get Your council tax liability for the year is £818.62
which for this period is £15.70 each week. The maximum council tax support you could get is
therefore £15.70 each week. This figure is used when working out 'your total
weekly council tax support'. Your Total Weekly Council Tax Support A reduction of the maximum council tax support of
£15.70 that you could get each week must be reduced by £3.06, to £12.64. As you are receiving income support, I can pay you
your maximum council tax support of £12.64 each week. Page 4 of 4 |
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Housing Benefit
Notification |
01/03/2013 |
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66 Info |
38 Mr S Cordell 109 Burncroft Avenue Enfield EN3 7JQ Claim Reference: 1623514 Nl Reference: JH653811D Rent Reference: 497630
Council Tax Account:55508596 01/03/2014 Dear Mr Cordell Housing Benefit
Notification I have changed your Housing
Benefit from 07/04/2014 to take account of new year benefit levels from
April. I have decided that your benefit is now as follows: £90.65 per week from
07/04/2014 How You Will Be Paid Your benefit will be paid
by directly crediting your rent account. Council Tax Support
Notification I have worked out your
council tax support from 01/04/2014 to take account of new council tax and
benefit levels from April. I have decided that your benefit is now as
follows: £12.60 per week from
01/04/2014 How You Will Be Paid £657.11 council tax support
has been paid to your council tax account. The total amount of council tax
support for 2014/15 is £657.11. You will receive a council
tax bill dated 14th March 2014that will tell you how much council tax you
will now have to pay. On the back of the bill is a summary of how we have
calculated your council tax. Right of Appeal for Housing
Benefit If you do not agree with
the Housing Benefit decision, you must challenge it within one month of the
date of this letter. You can: -
Ask us to
explain our decision (by phoning 020 8379 1000) -
Write and ask
us to reconsider -
Write to us and
ask for our decision to be looked at by the Independent Tribunal run by the
Tribunal Service. Your letter must be written
in English, be received within one month of the date of this letter, be
signed by you and give your name, address, grounds for reconsideration and
any evidence. If you disagree with a
Local Council Tax Support Scheme decision Page 1 of 4 39 If you do not agree with
the Council Tax Support Scheme decision, you do not have a formal right to
appeal. However, you can still: Ask us to explain our
decision (by phoning 020 8379 1000) Write and ask us to reconsider If you are still unhappy
you can write to us to make a formal complaint Your letter must be written
in English, be received within one month of the date of this letter, be
signed by you and give your name, address, grounds for reconsideration and
any evidence. Changes in your
circumstances If your circumstances
change, you must tell us about them immediately. For example: -
You start
working or you earn more or less money -
Your
benefits/tax credits change or are stopped -
You move home -
Your rent changes -
You go to stay
with friends, family or go into hospital for more than 2 weeks -
You become a
student or stop being a student -
Anyone comes to
live with you or someone moves out -
Your savings
change -
Your child
leaves school or other education -
You have a baby -
Someone dies -
Any other
change which may affect your entitlement to benefit -
Someone else in
your home has any of these changes If you don’t tell us about
a change, we may fine you or take legal action and you will have to pay back
any money that you were not entitled to. You can report a change in
circumstance on our website at
www.enfield.gov.uk/benefitsonline
or by calling 020 8379 1000. Alternatively, you can
write to us telling us what has changed, when and if there has been a delay
in telling us, why. You will also need to send evidence to support your
claim. Further information is also available on our website
www.enfield.gov.uk/benefits. How to contact us Online Most frequently asked for
information and online forms all in one place. www.enfield.gov.uk/counciltaxonline Or www.enfield.gov.uk/benefitsonline There are free internet
facilities in local council libraries and at our major reception areas. Email - revs@enfield.gov.uk Telephone - 020 8379 1000
(8am-6pm) Post - Revenues and Benefits
Division, PO Box 63, Civic Centre, Enfield, EN1 3XW In person John Wilkes House, 79 High
Street, Ponders End, Enfield EN3 4EN (9am-4pm) Drop in documents any time
between opening hours or see an advisor by booking an Page 2 of 4 40 appointment on 0208 379 6023 lines open between 08:30
-16:30 Civic Centre, Silver Street, Enfield, EN1 3XW (9am-4pm) Drop in documents any time between opening hours or see
an advisor by booking an appointment on 0208 379 6023 lines open between
08:30 -16:30 Edmonton Centre, ground floor, 36-44 South Mall,
Edmonton, N9 0TN (8:30am-5pm) Drop in documents only at this office For further details on how to contact us please visit www.enfield.gov.uk/revscontact Pension
Service Enquiries If you need to contact the Pension Centre about your
Pension Credits, you can either phone them on 0845 606 0265 or write to them
at The Pension Centre, PO Box 4, Gateshead, NE92 1BQ Further information about benefits and an explanation of
key terms is available on our website www.enfield.gov.uk/benefitsonline Yours sincerely Page 3 of 4 41 Claim reference: 1623514 Nl reference: JH653811D How Your Housing
Benefit Has Been Worked Out for the period From 07/04/2014 your
Housing Benefit will be £90.65 each week. The rent you are charged
each week is £96.66. Housing Benefit cannot pay
for some service charges that are included in your rent. The rent you pay has
to be reduced by the amount of these service charges. These amounts are shown
below: Actual amount for
Ineligible Water £6.01 Total deductions for
services £6.01 The amount of rent after
deducting these charges is called your maximum eligible rent. Your rent of
£96.66 must be reduced by £6.01, to £90.65 each week. This is your maximum
eligible rent. The maximum Housing Benefit
you can get is £90.65 each week. This figure is used when working out 'your
total weekly Housing Benefit'. Your Total Weekly
Housing Benefit As you are receiving Income
Support, I can pay the maximum Housing Benefit of £90.65 each week. How Your Council Tax
Support Has Been Worked Out Based on your circumstances
I have decided to assess your claim using the Working Age scheme. From 01/04/2014, your
council tax support is £12.60 each week. The maximum council tax
support you could get Your council tax liability
for the year is £816.28 which for this period is £15.65 each week. The maximum council tax
support you could get is therefore £15.65 each week. This figure is used when
working out 'your total weekly council tax support'. Your Total Weekly
Council Tax Support A reduction of the maximum
council tax support of £15.65 that you could get each week must be reduced by
£3.05, to £12.60. As you are receiving income
support, I can pay you your maximum council tax support of £12.60 each week. Page 4 of 4 |
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67 |
Housing Benefit
Notification |
27/02/2015 |
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42 43 44 45 |
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67 Info |
42 Mr S Cordell 109 Burncroft Avenue Enfield EN3 7JQ Claim Reference: 1623514 Nl Reference: JH653811D Rent Reference: 497630 Council Tax
Account:55508596 27/02/2015 Dear Mr Cordell Housing Benefit
Notification I have changed your Housing
Benefit from 06/04/2015 to take account of new year benefit levels from April.
I have decided that your benefit is now as follows: £93.08 per week from
06/04/2015 How You Will Be Paid Your benefit will be paid
by directly crediting your rent account. Council Tax Support
Notification I have worked out your
council tax support from 01/04/2015 to take account of new council tax and
benefit levels from April. I have decided that your benefit is now as
follows: £12.53 per week from
01/04/2015 How You Will Be Paid £655.22 council tax support
has been paid to your council tax account. The total amount of council tax
support for 2015/16 is £655.22. You will receive a council
tax bill dated 13th March 2015 that will tell you how much council tax
you will now have to pay. On the back of the bill is a summary of how we have
calculated your council tax. Right of Appeal for
Housing Benefit If you do not agree with
the Housing Benefit decision, you must challenge it within one month of
the date of this letter. You can: -
Write and ask
us to reconsider -
Write to us and
ask for our decision to be looked at by the Independent Tribunal run by the
Tribunal Service. Your letter must be written
in English, be received within one month of the date of this letter, be
signed by you and give your name, address, grounds for reconsideration and
any evidence. If you disagree with a
Local Council Tax Support Scheme decision If you do not agree with
the Council Tax Support Scheme decision, you do not have a formal Page 1 of 4 43 right to appeal. However,
you can still: Write and ask us to
reconsider If you are still unhappy
you can write to us to make a formal complaint Your letter must be written
in English, be received within one month of the date of this letter, be
signed by you and give your name, address, grounds for reconsideration and
any evidence. Changes in your
circumstances If your circumstances
change, you must tell us about them immediately. For example: -
You start
working or you earn more or less money -
Your
benefits/tax credits change or are stopped -
You move home -
Your rent
changes -
You go to stay
with friends, family or go into hospital for more than 2 weeks -
You become a
student or stop being a student -
Anyone comes to
live with you or someone moves out -
Your savings
change -
Your child
leaves school or other education -
You have a baby -
Someone dies -
Any other
change which may affect your entitlement to benefit -
Someone else in
your home has any of these changes If you don't tell us about
a change, we may fine you or take legal action and you will have to pay back
any money that you were not entitled to. You can report a change in
circumstance on our website atwww.enfield.gov.uk/benefits
online Alternatively, you can
write or email us telling us what has changed, when and if there has been a
delay in telling us, why. You will also need to send evidence to support your
claim. Further information is also available on ourwebsitewww.enfield.gov.uk/benefits. How to contact us My Enfield Account Make the most of Enfield's
online self-service secure portals. Sign up for My Enfield -
Residents for access to your
Council Tax accounts, Housing Benefit and Council Tax support claims. Sign up for My Enfield -
Landlords to access your tenants
Housing Benefit payment schedules if you are paid directly From your accounts you can
view balances, next payments, payments made, benefit awards personal details,
payment schedules, inform us of changes, apply for discounts and much more. To register:
www.enfield.gov.uk/myenfield Online - Benefits homepage
visit www.enfield.gov.uk/benefits Online forms visit www.enfield.gov.uk/benefitsonline Email -
revs@enfield.gov.uk Page 2 of 4 44 There are free internet facilities in local council
libraries and at our major reception areas. Post - Revenues and Benefits, PO
Box 63, Civic Centre, Enfield, EN1 3XW Telephone - 020 8379 1000 (8am-6pm). For further details on how to contact us please visit www.enfield.gov.uk/contact_us Providing Evidence? - Please note we can now accept all
supporting documents electronically by email to revs@enfield.gov.uk. If you have a benefit
reference number insert it into the subject box in pointed brackets: <xxxxxxxxx> Identification such as passports, driving licences etc.
must still be provided in person at one of our offices or sent in via the
post. Please note that your information will be processed in
line with the Councils privacy notice which is available at www.enfield.gov.uk/privacy Yours sincerely Page 3 of 4 45 Claim reference: 1623514 Nl reference: JH653811D How Your Housing
Benefit Has Been Worked Out for the period From 06/04/2015 your
Housing Benefit will be £93.08 each week. The rent you are charged
each week is £99.19. Housing Benefit cannot pay
for some service charges that are included in your rent. The rent you pay has
to be reduced by the amount of these service charges. These amounts are shown
below: Actual amount for
Ineligible Water £6.11 Total deductions for
services £6.11 The amount of rent after
deducting these charges is called your maximum eligible rent. Your rent of
£99.19 must be reduced by £6.11, to £93.08 each week. This is your maximum
eligible rent. The maximum Housing Benefit
you can get is £93.08 each week. This figure is used when working out 'your
total weekly Housing Benefit'. Your Total Weekly
Housing Benefit As you are receiving Income
Support, I can pay the maximum Housing Benefit of £93.08 each week. How Your Council Tax
Support Has Been Worked Out Based on your circumstances
I have decided to assess your claim using the Working Age scheme. From 01/04/2015, your
council tax support is £12.53 each week. The maximum council tax
support you could get Your council tax liability
for the year is £813.94 which for this period is £15.57 each week. The maximum council tax
support you could get is therefore £15.57 each week. This figure is used when
working out 'your total weekly council tax support'. Your Total Weekly
Council Tax Support A reduction of the maximum
council tax support of £15.57 that you could get each week must be reduced by
£3.04, to £12.53. As you are receiving income
support, I can pay you your maximum council tax support of £12.53 each week. Page 4 of 4 |
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68 |
No Change in Benefit
Housing Benefit Notification |
17/03/2015 |
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46 47 48 49 50 |
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68 Info |
46 Mr S Cordell 109 Burncroft Avenue Enfield EN3 7JQ Claim Reference: 1623514 Nl Reference: JH653811D Rent Reference: 497630 Council Tax
Account:55508596 17/03/2015 Dear Mr Cordell No
Change in Benefit Housing Benefit Notification I have worked out your
Housing Benefit again because. However, this has not changed your benefit,
which remains as follows: £93.08 per week from
06/04/2015 Council Tax Benefit Notification I have worked out your
Council Tax Benefit again because your claim has been recalculated for the
new financial year. However, this has not changed your benefit, which remains
as follows: £15.74 per week from
01/04/2012 to 31/03/2013 Council Tax Support Notification I have worked out your
council tax support again because your claim has been recalculated for the
new financial year. However, this has not changed your benefit, which remains
as follows: £12.53 per week from
01/04/2015 Right of Appeal for Housing Benefit If you do not agree with
the Housing Benefit decision, you must challenge it within one month of
the date of this letter. You can: -
Write and ask
us to reconsider -
Write to us and
ask for our decision to be looked at by the Independent Tribunal run by the
Tribunal Service. Your letter must be written
in English, be received within one month of the date of this letter, be
signed by you and give your name, address, grounds for reconsideration and
any evidence. If you disagree with a
Local Council Tax Support Scheme decision If you do not agree with
the Council Tax Support Scheme decision, you do not have a formal right to
appeal. However, you can still: Write and ask us to
reconsider If you are still unhappy
you can write to us to make a formal complaint Page 1 of 5 47 Your letter must be written
in English, be received within one month of the date of this letter, be
signed by you and give your name, address, grounds for reconsideration and
any evidence. Changes in your
circumstances If your circumstances
change, you must tell us about them immediately. For example: -
You start
working or you earn more or less money -
Your
benefits/tax credits change or are stopped -
You move home -
Your rent
changes -
You go to stay
with friends, family or go into hospital for more than 2 weeks -
You become a
student or stop being a student -
Anyone comes to
live with you or someone moves out -
Your savings
change -
Your child
leaves school or other education -
You have a baby -
Someone dies -
Any other
change which may affect your entitlement to benefit -
Someone else in
your home has any of these changes If you don't tell us about
a change, we may fine you or take legal action and you will have to pay back
any money that you were not entitled to. You can report a change in
circumstance on our website at www.enfield.gov.uk/benefitsonline Alternatively, you can
write or email us telling us what has changed, when and if there has been a
delay in telling us, why. You will also need to send evidence to support your
claim. Further information is also available on our website
www.enfield.gov.uk/benefits. How to contact us My Enfield Account Make the most of Enfield's
online self-service secure portals. Sign up for My Enfield -
Residents for access to your Council Tax accounts, Housing Benefit and
Council Tax support claims. Sign up for My Enfield - Landlords
to access your tenants Housing Benefit payment schedules if you are paid
directly From your accounts you can
view balances, next payments, payments made, benefit awards personal details,
payment schedules, inform us of changes, apply for discounts and much more To register:
www.enfield.gov.uk/myenfield Online - Benefits homepage
visit www.enfield.gov.uk/benefits Online forms visit www.enfield.gov.uk/benefitsonline Email -
revs@enfield.gov.uk There are free internet
facilities in local council libraries and at our major reception areas. Post - Revenues and
Benefits, PO Box 63, Civic Centre, Enfield, EN1 3XW Page 2 of 5 48 Telephone - 020 8379 1000 (8am-6pm) For further details on how
to contact us please visit
www.enfield.gov.uk/contact_us Providing Evidence? - Please note we can now accept all supporting
documents electronically by email to
revs@enfield.gov.uk. If you have a
benefit reference number insert it into the subject box in pointed brackets:
<xxxxxxx> Identification such as passports, driving licences etc. must still
be provided in person at, one of our offices or sent in via the post. Please note that your
information will be processed in line with the Council's privacy notice which
is available at www.enfield.gov.uk/privacy Yours sincerely Rebecca Rush C tax Officer Page 3 of 5 49 Claim
reference: 1623514 Nl reference: JH653811D How Your Housing Benefit Has Been Worked Out for the period From
06/04/2015 your Housing Benefit will be £93.08 each week. The
rent you are charged each week is £99.19. Housing
Benefit cannot pay for some service charges that are included in your rent.
The rent you pay has to be reduced by the amount of these service charges.
These amounts are shown below: Actual
amount for Ineligible Water £6.11 Total deductions for services £6.11 The
amount of rent after deducting these charges is called your maximum eligible
rent. Your rent of £99.19 must be reduced by £6.11, to £93.08 each week. This
is your maximum eligible rent. The
maximum Housing Benefit you can get is £93.08 each week. This figure is used
when working out 'your total weekly Housing Benefit'. Your Total Weekly Housing Benefit As
you are receiving Income Support, I can pay the maximum Housing Benefit of
£93.08 each week. Claim
reference: 1623514 Nl reference: JH653811D How Your Council Tax Benefit Has Been Worked Out From
01/04/2012 to 31/03/2013, your Council Tax Benefit is £15.74 each week. Your
Council Tax liability for the year is £820.78 which for this period is £15.74
each week. The
maximum Council Tax Benefit you can get is £15.74 each week. This figure is
used when working out 'your total weekly Council Tax Benefit'. Your Total Weekly Council Tax Benefit As
you are receiving Income Support, I can pay the maximum Council Tax Benefit
of £15.74 each week. How Your Council Tax Support Has Been Worked Out Based
on your circumstances I have decided to assess your claim using the Working
Age scheme. From
01/04/2015, your council tax support is £12.53 each week. The maximum council tax support you could get Your
council tax liability for the year is £813.94 which for this period is £15.57
each week. The
maximum council tax support you could get is therefore £15.57 each week. This
figure is used when working out 'your total weekly council tax support'. Page 4 of 5 50 Your Total Weekly Council Tax Support A reduction of the maximum council tax support of
£15.57 that you could get each week must be reduced by £3.04, to £12.53. As you are receiving income support, I can pay
you your maximum council tax support of £12.53 each week. Page 5 of 5 |
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69 |
Housing Benefit Notification |
27/02/2016 |
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51 52 53 54 |
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69 Info |
51 Mr S Cordell 109 Burncroft Avenue Enfield EN3 7JQ Claim Reference: 1623514 NI
Reference: JH653811D Rent Reference: 497630
Council Tax Account:55508596 27/02/2016 Dear Mr Cordell Housing Benefit
Notification I have changed your Housing
Benefit from 04/04/2016 to take account of new year benefit levels from
April. I have decided that your benefit is now as follows: £93.19 per week from
04/04/2016 how You Will Be Paid Your benefit will be paid
by directly crediting your rent account. Council Tax Support
Notification I have worked out your council
tax support from 01/04/2016 to take account of new council tax and benefit
levels from April. I have decided that your benefit is now as follows: £11.92 per week from
01/04/2016 How You Will Be Paid £621.32 council tax support
has been credited to your council tax account. The total amount of council
tax support for 2016/17 is £621.32. You will receive a council
tax bill that will tell you how much council tax you will now have to pay. On
the back of the bill is a summary of how we have calculated your council tax. Right of Appeal for
Housing Benefit If you do not agree with
the Housing Benefit decision, you must challenge it within one month of
the date of this letter. You can: -
Write and ask
us to reconsider -
Write to us and
ask for our decision to be looked at by the Independent Tribunal run by the
Tribunal Service. Your letter must be written
in English, be received within one month of the date of this letter, be
signed by you and give your name, address, grounds for reconsideration and
any evidence. If you disagree with a
Local Council Tax Support Scheme decision If you do not agree with
the Council Tax Support Scheme decision, you do not have a formal right to
appeal. However, you can still: Page 1 of 4 52 Write and ask us to
reconsider If you are still unhappy
you can write to us to make a formal complaint Your letter must be written
in English, be received within one month of the date of this letter, be
signed by you and give your name, address, grounds for reconsideration and
any evidence. Changes in your
circumstances If your circumstances
change, you must tell us about them immediately. For example: -
You start
working or you earn more or less money -
Your
benefits/tax credits change or are stopped -
You move home -
Your rent
changes -
You go to stay
with friends, family or go into hospital for more than 2 weeks -
You become a
student or stop being a student -
Anyone comes to
live with you or someone moves out -
Your savings
change -
Your child
leaves school or other education -
You have a baby -
Someone dies -
Any other
change which may affect your entitlement to benefit -
Someone else in
your home has any of these changes If you don't tell us about
a change, we may fine you or take legal action and you will have to pay back
any money that you were not entitled to. You can report a change of
circumstance using your Enfield Connected account. Visit www.enfield.gov.uk to set up an Enfield Connected account which
will enable you to: -
Check your
payment and entitlement history -
Inform us of a
change in circumstance by editing your account profile* -
Check and apply
for benefits including Government benefits* -
If you are a
landlord this will give you access to your tenants Housing Benefit payments
schedules if you are paid directly -
And More... ‘will be available from 6
April 2016. Enfield Council is
improving its on-line services to enable you to access more Council services
in one place, speed up your payments and save you time. Sign up today for an
Enfield Connected account at
www.enfield.gov.uk. If you do not have access
to the internet, or would like help to set up an account, our Digital
Champions are available at your local library to help you. Providing Evidence? - Please note we can now accept all supporting
documents electronically by email to revs@enfield.gov.uk. If you have a benefit reference number insert it
into the subject box in pointed brackets: <xxxxxxx> Identification such as passports, driving licences etc. must still
be provided in person at one of our offices or sent in via the post. Please note that your
information will be processed in line with the Council's privacy notice which
is available at
www.enfield.gov.uk Page 2 of 4 53 Yours sincerely 54 Claim reference: 1623514 Nl reference: JH653811D How Your Housing
Benefit Has Been Worked Out for the period From 04/04/2016 your
Housing Benefit will be £93.19 each week. The rent you are charged
each week is £99.49. Housing Benefit cannot pay
for some service charges that are included in your rent. The rent you pay has
to be reduced by the amount of these service charges. These amounts are shown
below: Actual amount for
Ineligible Water £6.30 Total deductions for
services £6.30 The amount of rent after
deducting these charges is called your maximum eligible rent. Your rent of
£99.49 must be reduced by £6.30, to £93.19 each week. This is your maximum
eligible rent. The maximum Housing Benefit
you can get is £93.19 each week. This figure is used when working out 'your
total weekly Housing Benefit'. Your Total Weekly
Housing Benefit As you are receiving Income
Support, I can pay the maximum Housing Benefit of £93.19 each week. How Your Council Tax
Support Has Been Worked Out Based on your circumstances
I have decided to assess your claim using the Working Age scheme. From 01/04/2016, your
council tax support is £11.92 each week. The maximum council tax
support you could get Your council tax liability
for the year is £828.43 which for this period is £15.89 each week. The maximum council tax
support you could get is therefore £15.89 each week. This figure is used when
working out 'your total weekly council tax support'. Your Total Weekly Council
Tax Support A reduction of the maximum
council tax support of £15.89 that you could get each week must be reduced by
£3.97, to £11.92. As you are receiving income
support, I can pay you your maximum council tax support of £11.92 each week. Page 4 of 4 |
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70 |
Updated formal complaint
received by email 08 12.16 passed to complaints and access to information
team |
09/12/2016 |
|
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1 |
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Info |
09-DEC-2016 S FLETCHER -
TINF -Current Updated formal complaint
received by email 08 12.16 passed to complaints and access to information
team 09-DEC-2016 S FLETCHER-TERM - Current Action should have been
classified as TINF not TERM - unable to amend 09-DEC-2016 S FLETCHER
-TINF -Current Updated formal complaint
and letter authorising tenants mother Lorraine Cordell to speak to us in
relation to tenancy received by email 05 12 16 - Passed to complaints and
access to information team. Action type classified in previous note as TERM - OTHER TCY SHOULD BE TERMINATED
AFTER EVICTION in error - should have
been TINF - TENANCY INFO but unable to amend 09-DEC-2016 SFLETCHER-TERM
- Current Updated formal complaint
and letter authorising tenants mother Lorraine Cordell to speak to us in
relation to tenancy received by email 05 12 16 - Passed to complaints and
access to information team 09-DEC-2016 SFLETCHER-TINF - Current Formal complaint, subject
access request, and letter authorising tenants mother Lorraine Cordell to
speak to us in relation to tenancy received by email 24 11 16 - Passed to
complaints and an access to information team. 29-NOV-2016 SFLETCHER-TINF - Current Call received from tenant
on 22 11.16 re CCTV camera removal letter and transfer options. Tenant was
agitated throughout the conversation and when he passed the phone to his
mother to speak to me. he said aggressively ’I'm gonna
do her over* and Tm gonna take her job just for
fun' in reference to me. File note on iclipse 18-NOV-2016 SFLETCHER-TINF -Current Letter sent to tenant
requesting removal of camera from communal/fire door (ground floor) 04-JUL-2016 OMCLEOD - RINF - Current monitor 09-MAY-2016 PSIMPSON - DPAI - Current Notification seen: to
increase DP due to annual increase of C/r + £3.75 off the arrears. V P |
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71 |
RE: Formal Complaint dated 24/11/2016: To the Enfield Council |
24/11/2016 |
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71 Info |
2 Mr Simon Cordell 109
Burncroft Ave Enfield Middlesex EN3 7JQ 24/11/2016 RE: Formal Complaint
dated 24/11/2016: To Whom It May Concern: I am writing this letter on
behalf on my son Simon Cordell of 109 Burncroft Ave, EN3 7JQ. Over the past few years my
son has been having some issues with his neighbours this started due to what
the police wrote about him in the newspapers about an ASBO that was granted
by the lower courts in the newspaper the truth was not printed in the
newspapers or on the Met Police website, the judge did grant the ASBO order
but not on the grounds the police case was for we are still trying to work on
how this was done to this day, this was not related to his neighbours why the
police took this action it was due to lies by the police, this case is still
waiting an appeal hearing at the crown court which will be held Jan 2017. It was after this was
printed in the newspaper and on the met website my son started to have issues
with neighbours banging all the time and the way they were treating him and
talking about him and not letting him have any rest to sleep due to the
banging all the time emails were sent to Enfield Council yet very little was
done yet my son has video footage of it which the council has never wanted to
see or4 take any reports, this has made his heath suffer, I feel this was due
to what the police have been telling Enfield Council and Enfield Council just
taking the word of the police without asking my son or myself to explain as
since all this started Enfield Council has not wanted to help in any way,
could this be due to the colour of my son’s skin as I am lost for words that
Enfield Council has done nothing to help. My son has been a tenant
for many years now with no complaints about him until this all started above
and things were put in the newspapers for all to see when my son had done
nothing wrong and will prove this at his appeal in Jan 2017. The police do not like my
son and have not for the past 21 years and there is a lot of issues that
Enfield Council is not aware of about the police and my son this is getting
addressed with the IPCC and police complaints, and we are now sorting out
legal action as to what this has done to our life's over the years this has
been ongoing the legal action is taking time due to how long this has been
ongoing with the police. There is also a subject
access request attached to this email which I am asking for everything
Enfield Council hold information about in regards to my son, this will also
include any police reports that the police have handed to Enfield Council. If
this needs to be handed to the correct department to deal with this or there
is a cost pleases advice via this email, I have also included a letter of
authority from my son so I can act on his behalf. I do already know there is
data being held by Enfield Council that is not correct and I want to be able
to get this correct under the data protection act. On the 14/08/2016 my son had
some friends round to his home they came there at around 13:30 hours, after
they left the police showed up at his address to arrest him this was due to
one of the neighbours 3 said my son had gone out in his garden at 17:10 hours
looked up at her windows and made threats to kill, this person lives 3
gardens down from my son on the 2 floor at 105 Burncroft Ave EN3 7JQ, this is
imposable as my son did not go out in his garden he was with his 4 friends
and there baby in his home all day and videos were taken while they were at
his flat, his friends have made statements to say this as they did not leave
his flat until around 18:15 hours, not long before the police came to my
son’s home. I Miss L Cordell even went around his flat as he needed some
things. In fact, my son does not go out of his home and this has been for
some time now due to how he is being treated. When he was arrested on the 14/08/2016 my son was held in
the police station sectioned under the mental health act and could not be
interviewed so was put on bail until the 04/10/2016 when he was due to go
back to the police station to be interviewed. On the 04/10/2016 my son was getting ready at his home
for me to pick him up for the bail to return, when I got a phone call from my
son to say the police was again at his flat to arrest him this was around 1
hour before he was due to be at the police station, I went to his flat and
was told by the police they wanted to arrest him I told them he was getting
ready to go to the police station for a bail to return, the police again
arrested my son for criminal damage due to something his neighbour said who
lives above him, but he had not been out of his home he was in fact in the
bath when the police came to his home. Both cases for the 14/08/2016 and the 04/10/2016 were
dropped by the CPS this was done on the 15/11/2016 with no case to answer
towards my son, yet my son was victimised and had false accusations put
against his name and arrested. My son is scared to go home due to what the neighbours
are doing and saying and putting false allegations into the police, it seems
they really don’t want him to live there and will do anything they can to get
him out. On the 16/11/2016 I tried to speak to my son’s housing
officer Sarah Fletcher to see what could be done and update her to what was
ongoing her phone was set to do not disturb so I asked for an email to be
sent over for her to call me as a matter of emergency, no one returned a call
back to me. Since the 16/11/2016 I have been calling every day to
speak to Sarah Fletcher her phone is always set to do not disturb and I have
asked for emails to be sent every day for her to call me back as a matter of
emergency, I even asked to speak to her manager or any person in there team
but it seems all their phones are set to do not disturb so I asked for emails
to be sent for a call back, no one called me back. I was also told that the police had been in contact with
the council and that Sarah Fletcher would talk to me about this when she
called this was on the 21/11/2016 and I was told that Sarah Fletcher would
100% call me that day. On the 22/11/2016 I went to my son’s home and there was a
letter from Sarah Fletcher dated the 18/11/2016 which was to do with 1 CCTV
camera my son has outside his front door, this CCTV camera does not impose on
any person’s rights, it does not show any person’s front door who lives in
the block or windows. In fact, on the 14/08/2016 when the police went to my
son’s flat to arrest him when they noticed the CCTV camera, they ripped the
wire out and since this time it has not worked this is also getting address
with the police. In the letter Sarah Fletcher said the CCTV camera had to be
removed by the 25/11/2016 or Enfield Council would remove the CCTV camera and
costs would be charged to my son for any repairs which there is none. At
seeing the letter, I was upset as it seemed Sarah Fletcher could take the
time to write this letter but not call me when each email that was sent said
it’s a matter of emergency, I speak to her. I tried to call and again like each other time I call it
takes an hour or over to be able to speak to anyone, due to being busy I had
to cut off to leave my son’s flat and was going to call again later. When I got home, I showed my son the letter from Sarah
Fletcher he himself was upset for some reason as me that she could take time
to write this letter but not call us back. So, he then called this time he
did get to speak to Sarah Fletcher and yes, he was upset due to what has been
going on and said many times he was upset that she had not called and they
spoke about the CCTV camera which my 4 son said he wants to appeal it having to be taken down.
They also spoke about my son being moved out of his flat to a new place,
Sarah Fletcher replied she cannot do anything to do that and the only way for
him to move was by way of housing moves and he should sign up to that and
nothing else can be done. My son did not explain fully as he was really
upset. Sarah Fletcher also said that there had been complaints put in about
my son but said it not the right time to address this and that would be
addressed at a next time, so it seems that Enfield Council does address
complaints from other people but not my son or on behalf of my son, as I am
still waiting for replies to complaints that were put in 2014 and 2015 about
my son’s neighbours. After my son spoke to her he passed me the phone, I asked
why she had not called me back and was told that it not my tenancy, which I
replied there has already been sent a letter of authority sent to Enfield
Council some time back I believe it was maybe between 2013 to 2015 this was
sent there was more than one of them sent which I can prove as they were sent
via emails which I still have, which gives me Miss Lorraine Cordell authority
to deal and speak to anyone at Enfield Council on behalf of my son and it
would be on their systems as it was emailed and I knew they had it. My son at
this in the background also said I have authority to deal and speak to anyone
at Enfield Council and it’s on their systems. Due to my son speaking in the background I went to a next
room to speak; my son came into the room and was going on about writing the
letter of complaint about what had been going on and that she could end up
losing her job if she did not deal with this correctly. It was at this Sarah
Fletcher said she could no longer talk to me that my son had made threats
towards her and told me to put it in writing what I wanted to say put the
phone down. I feel at this time Enfield Council is doing nothing to
help my son they don’t even want to speak to me so I can explain fully what
is going on. My son is under the early intervention team and they are willing
to help my son get moved as they themselves have seen what is going on. They
would do this by way of writing a letter to Enfield council if asked to do so
by Enfield Council. -
I would like to speak to someone as this cannot be left
like this and my son is suffering due to all of this. My contact number is
07807 333545. -
I would like to find out if Enfield Council is willing to
move my son due to the reason’s in this letter and the help of the early
intervention team. -
I would also like full dates and times that my son’s
neighbours have put any complaints in and what they have said he has done and
on what date. -
I would a full report of any police reports that have
been given to Enfield Council by the police about my son. -
I would like information as to how to appeal about
removing my CCTV camera, and be allowed not to remove it until this appeal
has happened, as so far this is the only thing that has proven my son has
done nothing wrong. Regards Miss Lorraine Cordell Mr Simon Cordell 5 Re:
Simon Cordell People
that have been copied into these letters are below Joan
Ryan MP for Enfield Joan
Ryan MP for Enfield Mr
Rob Leak Chief Executive Enfield Council Mr
Ray James Director of Health, Housing and Adult Social Care Ms
Sally McTernan assistant Director Community Housing Services Sarah
Fletcher Sarah Housing Officer Jackie
Gubby Housing officer |
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Subject: FW: Re: Simon Cordell Formal Complaint
24/11/2016 |
24/11/2016 |
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Sarah Fletcher From: Lorraine Cordell <lorraine32@blueyonder.co.uk> Sent: 24 November 2016
16:34 To:joan.ryan.mp@parliament.uk; Chief Executive Ray James Sally Mcternan Sarah Fletcher Jackie Gubby Subject: FW: Re: Simon Cordell Formal Complaint
24/11/2016 Attachments:
Simon_Cordell_authority_Letter-24-11 -2016.pdf; Data-Protection-Enfield-Council-24-11-2016.pdf; Formal Complaint dated
24-11-2016.pdf To Whom It May Concern: I have had to resend this
email due to the format of the attached files they are now in PDF formation
and also to include authority for my mother miss Lorraine Cordell to speak to
my local MP Please see the formal
complaint to Enfield council dated 24/11/2016 attached to this email due to
the way Mr Simon Cordell is being treated. I have had to resend this
email due to the format of the attached files they are now in PDF formation
and also to include authority for my mother miss Lorraine Cordell to speak to
my local MP People that have been
copied into these letters are below in the hope something can be done to
help. Joan Ryan MP for Enfield Joan Ryan MP for Enfield Mr Rob Leak Chief Executive
Enfield Council Mr Ray James Director of
Health, Housing and Adult Social Care Ms Sally McTernan Assistant
Director Community Housing Services Sarah Fletcher Sarah
Housing Officer Jackie Gubby
Housing officer l |
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Notice of 2016/2017
rent charges |
01/03/2016 |
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ENFIELD Connected Payment reference number 497630 Patch number N9 Mr S Cordell 109 Burncroft Avenue Enfield Middlesex EN37JQ ENFIELD Council Council Housing Customer Services The Edmonton Centre 36-44 South Mall Edmonton Green, London N9 OTN Sign up for an online Enfield Connected account to
make your account -
www.enfield.qov.uk Date: 1st March 2016 Notice of 2016/2017 rent charges Dear Mr S Cordell From 4th April 2016, your weekly net rent will be
£87.38. In addition, the service charges for your property are: Ground Maintenance £1.44
Caretaking £3.38 Enhanced Cleaning Charge in £0.59 Landlord Communal Service Charge £0.40 Communal Areas If you pay for water and sewerage services, you will
continue to pay these on top of your rent and service charges. If you get Housing Benefit, it will automatically be
updated to take into account the new rent. If you are of working age and have
at least one spare bedroom your Housing Benefit will be cut. This rule does
not apply to people over pension age. If you are affected your HB will
automatically be adjusted. More information about the rules can be found at www.enfield.aov.uk We will write to you again soon, in the form of a
rent payment schedule. This will include: all the individual charges and rebates that make up
your new rent any Housing Benefit allowance, and the actual amount
you must pay. 8 Use and occupation If you are still living at this address on 4th April
2016 and if either: - you are not our tenant on that date; or • we have ended your security of tenure because we
have served you with a notice to quit: then you must pay a weekly charge for your continued
use and occupation of the property. If this applies to you, we will soon be sending
you a letter showing the actual amount you must pay every week. Garage Charges and Parking Bays Below is the current rent and the new rent that will
come into effect from 4th April 2016. Current rent New
rent Standard garage £9.81 £10.00 Parking bay £4.95 £5.00 If you are a council tenant or leaseholder, and you
rent 1 or 2 garages, you do not have to pay VAT. Private tenants who rent a garage from us, or any
council tenant or leaseholder that rents more than 2 garages, must pay a
Non-Council Tenant Premium (NCTP) on top of the rent, and add VAT of 20% onto
both charges. Current charge New charge NCTP charge £2.60 £2.66 You may also have to pay water rates to cover the
cost of draining surface water from the area around the garage. We will show details of the charges on your next
letter, which we will be sending you soon. Visit www.enfield.gov.uk to set up an
Enfield Connected account which will enable you to: • Check your balance and payment history . Inform us of a change of circumstance, by editing
your account profile. And more.... Enfield Council is improving its on-line services to
enable you to access more Council services in one place, speed up your
payments and save you time. Sign up for an Enfield Connected account today at www.enfield.gov.uk. If you do not have access to the internet, or would
like help to set up an account, our Digital Champions are available at your
local library to help you The non-payment of rent is a breach of your tenancy
conditions. If you are having difficulty paying your rent, Council Housing
staff are available to give advice and help. We are sending this letter in accordance with the
requirements of your tenancy agreement, and the Housing Act 1985 Sections 24, 102 and 103. |
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Wolverhampton WV98 1LA Third Party Deductions, Stratford Benefits Office
Mail Handling Site A Council Housing Income Team 36-44 South Mall, Edmonton London N9 OTN 0800 40 80 160 020 8375 8107 9 May 2016 Dear Sir/Madam, INCREASE OF WATER AND HEATING CHARGE NOTIFICATION
FOR EXISTING DIRECT PAYMENT DEDUCTION FROM INCOME SUPPORT/JOB SEEKERS
ALLOWANCE/EMPLOYMENT SUPPORT ALLOWANCE (income
based) You are currently making a deduction from JSA/IS/ESA
to clear rent arrears and meet the service charges for water and/or fuel. Name: Mr Simon Cordell Address: 109 Burncroft Avenue, Enfield,
Middlesex, EN3 7JQ National Insurance Number: JH635811D Housing
Payment Reference Number: 497630 Tenant(s) Date of Birth 26/01/1981 Partners Name:
N/A A/P Creditors Reference Number: 0000018141 Mr
Kevin Milton I am writing to advise you that with effect from the
04 April 2016 there will be an increase in the heating and water
charges paid with rent for the above. -
The weekly
amount to be deducted for service charge for fuel is: £00.00 -
The weekly
amount to be deducted for water charges is: £6.30 The new weekly amount to be deducted for the water
and heating charge is: £6.30 Plus repayment of rent arrears @ £3.75 Total
deduction request is £10.05 The current arrears are £155.52 Yours faithfully Patricia Simpson Income Team Council Housing London Borough of Enfield |
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Re:
CCTV camera on inner communal/fire door |
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75 Info |
Enfield Connected Council Simon Cordell 109 Bumcroft Avenue Enfield Middlesex EN37JQ Dear Mr Cordell, Re: CCTV camera on inner communal/fire door Sarah Fletcher Neighbourhood Officer The Edmonton Centre, 36-44 South Mall, Edmonton London N9 OTN Sarah.Fletcher@enfield.gov.uk 0800 40 80 160 18lh November 2016 It has been brought to my attention that you have
fitted a security camera onto the inner communal/fire door on the ground
floor of our building. This is in breach of tenancy conditions as it has
been fitted without permission. Please arrange for the camera to be removed by
Friday 25th November 2016. Failure to remove the camera by this date will
result in the Council arranging for the removal of the camera and carrying
out any necessary repairs to the structure of the building for which you will
be charged and we may take action against you for breach of your tenancy
conditions. Please contact me on or before 5.00pm on Friday 25th
November 2016 to advise that the camera has been removed or we will proceed
with the action as advised above. Yours Sincerely, Sarah Fletcher Enfield Council Ian Davis Director Regeneration Environment Enfield
Council Civic Centre, Phone: 020 8379 1000 Website: www.enfield.gov.uk Reed this document in another language or format
call Customer Services on 020 83791000, or email enfield.council@enfield.gov.uk |
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FW:
Re: Simon Cordell Formal Complaint 24/11/2016 |
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76 Info |
Sarah Fletcher From: Lorraine Cordell Sent: 24 November 2016 16:34 To: joan.ryan.mp@parliament.uk; Chief Executive Ray James; Sally Mcternan Sarah Fletcher Jackie Gubby Subject: FW: Re:
Simon Cordell Formal Complaint 24/11/2016 Attachments: Simon_CordelLauthority_Letter-24-11
-2016.pdf; Data-Protection-Enfield- Council-24-11-2016.pdf; Formal Complaint dated
24-11-2016.pdf To Whom It May Concern: I have had to resend this email due to the format of
the attached files they are now in PDF formation and also to include
authority for my mother miss Lorraine Cordell to speak to my local MP Please see the formal complaint to Enfield council
dated 24/11/2016 attached to this email due to the way Mr Simon Cordell is
being treated. I have had to resend this email due to the format of
the attached files they are now in PDF formation and also to include
authority for my mother miss Lorraine Cordell to speak to my local MP People that have been copied into these letters are
below in the hope something can be done to help. -
Joan Ryan MP
for Enfield -
Joan Ryan MP
for Enfield -
Mr Rob Leak
Chief Executive Enfield Council -
Mr Ray James
Director of Health, Housing and Adult Social Care -
Ms Sally
McTernan Assistant Director Community Housing Services -
Sarah Fletcher
Sarah Housing Officer -
Jackie Gubby
Housing officer |
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77 |
RE: Letter of Authority for my
mother Miss Lorraine Cordell dated 24/11/2016 |
24/11/2016 |
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77 Info |
Mr Simon
Cordell 109 Burncroft
Ave Enfield Middlesex EN3 7JQ 24/11/2016 RE:
Letter of Authority for my mother Miss Lorraine Cordell dated 24/11/2016 To whom
it may concern: I am
writing this letter to confirm I do give my mother Miss Lorraine Cordell my
authority to speak to anyone at Enfield Council on any matters that relate to
me and also obtain any information that is held about me by Enfield Council
this authority will be granted for the whole of Enfield Council and all
departments, Any letters that Enfield council send me can they also send to
my mother Miss Lorraine Cordell. And can be done via Phone, Email, and
Letter. I also
give my Mother Miss Lorraine Cordell authority to speak to my MP or any other
person that is working with my local MP Phone:
07807 3335454 Email: lorraine32@bluevonder.co.uk Letter:
23 Byron Terrace, Edmonton, London N9 7DG This
Letter of Authority is to stay on Enfield Council system until such time I
write a letter if I wish to have this access removed which I can do at any
time. Regards Simon
Cordell |
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78 |
Enfield Council all Departments where data is
held about Mr Simon Cordell |
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78 Info |
Mr Simon Cordell 109 Burncroft Ave Enfield Middlesex EN3 7JQ 24/11/2016 • Enfield Council all Departments where data is held
about Mr Simon Cordell Dear Sir or Madam Subject access request Mr Simon Cordell 109 Burncroft Ave Enfield Middlesex
EN3 7JQ Please supply the information about me I am entitled
to under the Data Protection Act 1998 relating to: • All data that is held at Enfield Council all
departments, on all systems and any files about me. • All audio call files that Enfield Council when Mr
Simon Cordell has called or my mother Miss Lorraine Cordell and spoke to
anyone. This would include any times the police have called Enfield Council
about Mr Simon Cordell. • Any Reports of any complaints about Mr Simon
Cordell made by any person this would include neighbours, I do understand that due to data
protection laws the name and address of the person would need redaction. • All police reports submitted to Enfield Council
all departments about Mr Simon Cordell. -
All repair
requests held. -
Any data held
about Mr Simon Cordell from Enfield Council ASB Response Team. This would
include the reports for the ASBO application the police had with Enfield
Council and any minutes held in any meeting about Mr Simon Cordell when the
Met Police were applying for the ASBO application. 14 If you
are withholding any information, I have asked for please make me aware of
this and the reason as to why the data is being denied. If you
need any more information from me, or a fee, please let me know as soon as
possible via email at
lorraine32@bluevonder.co.uk If this
subject Access request needs to go to The data protection Officer at Enfield
Council can this be passed over to them. It may be
helpful for you to know that a request for information under the Data
Protection Act 1998 should be responded to within 40 days. If you do
not normally deal with these requests, please pass this letter to your Data
Protection Officer. If you need advice on dealing with this request, the
Information Commissioner’s Office can assist you and can be contacted on 0303
123 1113 or at www.ico.orq.uk/ Yours
faithfully Mr Simon
Cordell |
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Subject:
RE: CRM COM 1885 Simon Cordell Formal Complaint 24/11/2016 [SEC=OFFICIAL] |
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79 Info |
Sarah Fletcher From: Lorraine Cordell <lorraine32@blueyonder.co.uk> Sent: 05 December 2016 21:41 To: Daniel Ellis; Lemmy Nwabuisi Chief Executive Ray James Sally Mcternan Sarah Fletcher Jackie Gubby Subject: RE: CRM COM 1885 Simon Cordell Formal
Complaint 24/11/2016 [SEC=OFFICIAL] Attachments: Reply-Letters-From-Council-02-12-12-2016-001
.pdf; Simon_Cordell_authority_Letter-24-11 -2016.pdf To Whom It May Concern: I am writing this email with an update to my Formal
Complaint please see attached letter of new Formal Complaint to be added to
the Formal Complaint dated 24/08/2016. I have also attached and included the letter of
Letter of Authority so that the ASB team have a copy as it seems that they
never copied me in the letter they sent my son Mr Simon Cordell which is
meant to have been done. Regards Lorraine Cordell l |
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24/11/2016 |
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Mr Simon
Cordell 109 Burncroft Ave Enfield Middlesex EN3 7JQ 24/11/2016 Re: Formal
Complaint due to letter dated 29/11/2016 this Formal Complaint is to be added
to the Formal Complaint dated 24/08/2016. Dear Lemmy
Nwabuisi and any other person who is copied in this letter. I am writing
this letter on behalf of Mr Simon Cordell of 109 Burncroft Ave, EN3 7JQ
regarding the letter you wrote dated the 29/11/2016 which was received on the
01/12/2016. I am not
sure if you are aware there is an ongoing formal complaint that is being
addressed by Mr Daniel Ellis from Complaints & Access to Information Team
which addresses some of the information you have included into your letter,
but I will be covering points in this reply and also forwarding it to the
people it needs to be addressed to. The 1st
point I will address is the meeting you have set up for Mr Simon Cordell on
the 06/12/2016 at 14:00 hours at Enfield Civic Centre. I do not
believe that it is justified to hold this meeting before the formal complaint
is dealt with as stated many points in your letter has been covered in my
formal complaint dated 24/11/2016, also until I have the subject access
request information dealt with and have a list of dates and times these so
called complaints were meant to have taken place and the reports from police
that have been sent to Enfield Council I do not think holding this meeting
would be appropriate. I have
spoken to my solicitor in regards to this matter and on advice taken from him
he has told me to give limited information until I have the subject access
request, this is why my formal complaint did not have full information in it
as my solicitor does believe we have a case to take legal action, and if any
data is withheld as it was when I requested my last subject access request
for all my information I will have to take this up with the ICO. However, it
does seem there is more injustice going on within the ASB unit and Enfield
Council then I had proof of before you wrote your letter dated 29/11/2016.
There has been complaints put into Enfield council since 2014 about Mr Simon
Cordell’s neighbours and what they were doing to him, Enfield Council and ASB
unit took the option and done nothing, not even replied to my complaints,
took no reports, and did not even looked at the video footage Mr Simon
Cordell has of the noise, the banging the intimidation my son has taken from
his neighbours, and the way they are doing all they can to get Mr Simon
Cordell to move, the way he has been treated by Enfield Council by way of
Enfield Council doing nothing to help him. You have been told many times the
effect this is having on Mr Simon Cordell’s heath yet still choose to do
nothing. Yet as soon
as Enfield Council gets reports against Mr Simon Cordell you are willing to
address these complaints. Once again I will say I feel this is due to reports
the police have put in to Enfield Council about Mr Simon Cordell, Meetings
that took place with the Met police and Enfield council in regards to Mr
Simon Cordell which Mr Simon Cordell knew nothing about until after the fact,
and the colour of Mr Simon Cordell skin, why Enfield council have done
nothing to address any issue Mr Simon Cordell was having with his neighbours
regarding what his neighbours was doing to him. I 17 Mr Simon
Cordell has had his own place since 1999 and was housed by Enfield Council in
109 Burncroft Ave, Enfield, Middlesex, EN3 7JQ I believe in 2006 due to a
fire that happened in his flat before this address, in this time Mr Simon
Cordell had no complaints put in about him until now 2016. You have
written in your letter multiple things to be addressed which Mr Simon Cordell
was meant to have done. -
“Include using
threatening, abusive and insulting words and language, aggressively demanding
money, intimidation and making threats towards your neighbours. It is also
alleged that on 4th October 2016, you banged on your ceiling and you later
started to bang and kick at your neighbour’s door. It is alleged that you
were very aggressive and was shouting through your neighbour’s door and that
you then proceeded to drag his motorbike from where it was parked and started
to smash it up”. At this
point I will only say the above is untrue, once I have the information
including all dates, times and complaints in order from my subject access
request it will be at this time I will address each point of concern above. You have
also stated: -
“It is also
alleged that your dogs are left by themselves all day and night barking and
causing noise disturbances to your neighbours”. Mr Simon
Cordell has had one dog only at his flat, when Mr Simon Cordell was housed in
1999, he had a dog, no complaints were ever put in re Mr Simon Cordell dog
being left by herself all day and night barking and causing noise
disturbances to neighbours and being neglected. When Mr
Simon Cordell was moved into 109 Burncroft Ave, Enfield, Middlesex, EN3 7JQ I
believe in 2006 he had the same dog, when she passed away in 2007 he got a
new dog same bred and since 2006 there has been no complaints by neighbours
of Mr Simon Cordell leaving her alone all day and night or her barking all
night and all day and him not looking after her and neglecting her, and her
causing noise disturbances to his neighbours. Mr Simon Cordell does not leave
his dog all day and night she is always looked after, if Mr Simon Cordell is
not going to be there overnight or for a long time during the day then the
family look after the dog. So how someone can say she is left alone is beyond
me. Mr Simon
Cordell’s dog is looked after very well she has never been left all day and
all night alone, and I feel very angry any person could ever say Mr Simon
Cordell has ever mistreated and neglected his dog he is an animal lover as
all our family are and we would never mistreat or neglected any animal. Once again
it seems beyond belief Mr Simon Cordell has had his dog and no complaints has
been put in by any neighbours about the way my son allegedly mistreats and
neglects his dog since 2006, until now 2016. It seems
totally unbelievable my son could have his dog for so many years with not one
complaint of mistreatment and neglect and now all of a sudden in 2016 my son
mistreats and neglect his dog leaves her alone all day and night with the dog
only now in 2016 causing noise disturbances to his neighbours. You can take
that how it reads as I am so angry right now that any person could say the
dog is mistreated and neglected, she is always cared for and loved and not
left alone all day and night barking and making noise. In fact, the
dog that lives a few rows up barks more and makes more noise than Mr Simon
Cordell dog does its always barking and making a noise so does this mean they
are going to have action taken against them? My son’s dog
only as a rule barks when someone comes into the building to Mr Simon Cordell
front door and this is only for a short time until the door is opened for
them, there is also the fact Mr Simon Cordell does not have many people at
his flat the main people are his family, so his dog hardly barks at all. 2 18 Mr Simon
Cordell for the last 3 years does not even go out of his flat any longer due
to what has been going on, he once in a while goes across to the shop but
that is not often at all and only when the family cannot get what he needs as
they are busy. If Mr Simon Cordell has to go out for a meeting, he always has
someone with him it has become this way due to how he has been treated by the
Met police. You have
also stated: • “Your
neighbours have also alleged that you have installed a CCTV in the communal
area with the camera pointing towards the main entrance to the block thereby
making them to feel very uncomfortable when entering and leaving the block.
Your neighbours have alleged that this is an invasion of their privacy". I have
already put an appeal in my formal complaint dated the 24/11/2016 in regards
to the CCTV and I am awaiting a reply as to what information I need and how I
address the appeal. I will say that the CCTV is for security, but so far has
protected me due to malicious information that has been passed to people, but
it was not installed for that reason but has helped in this the main reason
it was installed was due to security. But since
the 14/08/2016 when the police themselves damaged the CCTV camera due to what
they were doing to Mr Simon Cordell, it has not worked. So, at this time
there is no CCTV in operation in the communal area of the block the only CCTV
that is operational at this time is the ones inside Mr Simon Cordell flat
itself. When Mr Simon Cordell was on a phone call to Sarah Fletcher on the
22/11/2016 she did say if the CCTV camera was facing Mr Simon Cordell's front
door there would be no problem with that this is at this time being acted on. It also
seems that this complaint has come in very late as if any neighbours felt
that this was an invasion of their privacy why was this not acted on in 2013
when it was installed? Why has it taken them until 2016 to say they feel this
is an invasion of their privacy? In fact I
feel it has protected Mr Simon Cordell's neighbours there has been crime in
the area and many break ins within the housing estate where everyone lives,
yet not one person has been effected in the block Mr Simon Cordell lives in
by crime and I believe this is due to the CCTV being there, and if anything
happened to any of the neighbours in the block the police could obtain a
copy. The CCTV camera does not show any neighbours living in the block, front
doors or windows. And only showed part of the ground floor communal area
leading up to Mr Simon Cordell’s own front door. It also
makes us feel the only reason that the neighbours have now said about the
CCTV is due to what they are trying to say about Mr Simon Cordell in these
complaints, I feel that at this time the CCTV is the thing that protected Mr
Simon Cordell against what the neighbours have alleged, why else would it
have taken them over 3 years to say they now felt it was an invasion of their
privacy? As said in
my formal complaint the police don’t like Mr Simon Cordell and this has been
for many years when the police go to Mr Simon Cordell flat he feels safer
that the CCTV is there as it shows what the police are doing to Mr Simon
Cordell so makes him feel safer, has the police put a report in about the
CCTV camera also? As stated
these allegations are very serious and I would like them addressed as soon as
possible but until I have the information I have asked for so know what dates
and times these complaints were put in I feel that Enfield council is only
taking one side to this and that is the neighbours, as since 2014 all my
calls and emails and letter about my complaints re the neighbours Enfield
Council has done nothing to help me or Mr Simon Cordell address this. Mr Simon
Cordell feels he has no option left to him but to move away from his home due
to what has been ongoing for a long time with no one addressing it. He feels
that is the only way he will feel safe again from what the neighbours are
doing to him, yet Enfield Council have said they will do nothing about this
to help him and while this is ongoing it is affecting his heath more and
more. 3 19 Mr Daniel
Ellis has said that my formal complaint should be addressed by the 14/12/2016
but is trying to compete this sooner, he has been told that no one within
Enfield Council is addressing moving Mr Simon Cordell to a new address and
this needs acting on as soon as possible as what is going on cannot be left
with nothing being done as this is making Mr Simon Cordell’s life hell living
in fear, and so far I believe no one within Enfield Council is addressing
moving Mr Simon Cordell to a new place, this is unacceptable by any means for
Enfield Council not to be addressing this issue, I have made many calls and
not one person has called me back to gather information or give me an update
if anything is being done about addressing a move for Mr Cordell, so from
what I can see once again Enfield Council is not acting in an appropriate
manner. I also
believe when I get the information from the subject access request which can
take up to 40 days this will incur more issues and I believe there will be
data that needs to be corrected which Enfield Council holds on Mr Simon
Cordell, as under the data protection act data which is held has to be 100%
accurate, I also believe it will help to clear up much information that you
have included in your letter. I have also
asked that any letters sent to Mr Simon Cordell are also sent to Miss
Lorraine Cordell this was included in my email with the attached letters
dated 24/11/2016 this has not been done with your letter why? I would be
most grateful if you could reply to this letter also including myself Miss
Lorraine Cordell this can be done via my email
lorraine32@bluevonder.co.uk or my
address which is included in the letters dated 24/11/2016. Regards Miss
Lorraine Cordell Mr Simon Cordell People that
have been copied into these letters are below Joan Ryan:
MP for Enfield Mr Rob Leak:
Chief Executive Enfield Council Mr Ray
James: Director of Health, Housing and Adult Social Care Ms Sally
McTernan: Assistant Director Community Housing Services Sarah
Fletcher Sarah: Housing Officer Jackie Gubby: Housing officer Lemmy
Nwabuisi: ASB Team Daniel
Ellis: Complaints & Access to Information Officer 4 |
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81 |
RE:
Letter of Authority for my mother Miss Lorraine Cordell dated 24/11/2016 |
24/11/2016 |
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20 21 |
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81 Info |
Mr Simon Cordell 109 Burncroft Ave Enfield Middlesex
EN3 7JQ 24/11/2016 RE: Letter of Authority for my mother Miss Lorraine
Cordell dated 24/11/2016 To whom it may concern: I am writing this letter to confirm I do give my
mother Miss Lorraine Cordell my authority to speak to anyone at Enfield
Council on any matters that relate to me and also obtain any information that
is held about me by Enfield Council this authority will be granted for the
whole of Enfield Council and all departments, Any letters that Enfield
council send me can they also send to my mother Miss Lorraine Cordell. And
can be done via Phone, Email, and Letter. I also give my Mother Miss Lorraine Cordell
authority to speak to my MP or any other person that is working with my local
MP Phone: 07807 3335454 Email: lorraine32@bluevonder.co.uk Letter: 23 Byron Terrace, Edmonton, London N9 7DG This Letter of Authority is to stay on Enfield
Council system until such time I write a letter if I wish to have this access
removed which I can do at any time. Regards Simon Cordell 21 For your Information If your tenancy has ended, for example on the
enforcement of a possession order or if you are not the tenant due to being
left in use and occupation, payments are accepted for use and occupation of
the property. Please note any payments made less than 5 working
days before the date of the statement may not be included. Explanation of codes HB - Housing Benefit B/F - Balance brought forward Manual adjustment - amounts
manually credited or charged to your account Debit adjustments - your
account has been adjusted and the adjustment has been backdated Standard debit - Weekly
rent Enfield Connected Sign up for an online Enfield Connected account
today to Save Time and Do It Online. Enfield Connected puts lots of Council services in
one place making it easier for you to report issues, request information and
pay for bills quickly, and at a time which suits you best. As an Enfield Council tenant your Enfield Connected
account will also allow you to: -
Pay your
Housing Rent -
Check your
balance and payment history -
Use our
benefits calculator to check your entitlement to benefits and apply for them
online -
And more... You can use your Enfield Connected account from
almost anywhere using your smartphone, tablet or laptop. If you do not have
access to the internet or would like help to set up your account, most
Enfield libraries offer free use of their computers and have staff on hand to
help you sign up for an Enfield Connected account. Sign up for your Enfield Connected account today at: www.enfield.Gov.uk/connected |
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82 |
Statement
of your Rent Account |
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22 23 |
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82 Info |
ENFIELD Connected Statement of your Rent Account Please quote this payment reference number whenever
you contact us » ENFIELD Council Protect - Private and Confidential MR S CORDELL 109, Burncroft Avenue, Enfield, Middlesex, EN3 7JQ Sign up for an online Enfield Connected account to
make your payments and manage your account - www.enfield.gov.uk
more information on reverse... 23 For your Information If your tenancy has ended, for example on the
enforcement of a possession order or if you are not the tenant due to being
left in use and occupation, payments are accepted for use and occupation of
the property. Please note any payments made less than 5 working
days before the date of the statement may not be included. Explanation of codes HB - Housing Benefit B/F - Balance brought forward Manual adjustment - amounts
manually credited or charged to your account Debit adjustments - your
account has been adjusted and the adjustment has been backdated Standard debit - Weekly
rent Enfield Connected Sign up for an online Enfield Connected account
today to Save Time and Do It Online. Enfield Connected puts lots of Council services in
one place making it easier for you to report issues, request information and
pay for bills quickly, and at a time which suits you best. As an Enfield Council tenant your Enfield Connected
account will also allow you to: -
Pay your
Housing Rent . Check your balance and payment history -
Use our
benefits calculator to check your entitlement to benefits and apply for them
online. And more... You can use your Enfield Connected account from
almost anywhere using your smartphone, tablet or laptop. If you do not have
access to the internet or would like help to set up your account, most
Enfield libraries offer free use of their computers and have staff on hand to
help you sign up for an Enfield Connected account. Sign up for your Enfield Connected account today at: www.enfield.Gov.uk/connected |
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RE: CRM COM 1885
Simon Cordell Formal Complaint 24/11/2016 [SEC=OFFICIAL] |
08/12/2016 |
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24 |
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83 Info |
Sarah Fletcher From: Lorraine Cordell <lorraine32@blueyonder.co.uk> Sent: 08 December 2016 10:12 To: Daniel Ellis Lemmy Nwabuisi Subject: joan.ryan.mp@parliament.uk Chief Executive; Ray James Sally Mcternan Sarah Fletcher Jackie Gubby Attachments: RE: CRM COM 1885 Simon Cordell Formal
Complaint 24/11/2016 [SEC=OFFICIAL] Letter to Council-Dated-08-12-2016.pdf To Whom It May Concern: I am once again writing an email to all the above in
the hope something will be able to be done please read attached letter. Regards Lorraine Cordell l |
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Re: Formal Complaint 08/12/12/016 |
08/12/12/016 |
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25 26 |
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Info |
Mr Simon
Cordell 109 Burncroft Ave Enfield Middlesex EN3 7JQ 24/11/2016 Re: Formal
Complaint 08/12/12/016 To Whom It
May Concern: I am once
again writing an email to all the above in the hope something will be able to
be done. I know
Formal Complaints are ongoing regarding letters written on the 24/11/2016 and
05/12/2016 but I feel I have known option but to again write a new Formal
Complaints dated 08/12/2016. The last
time we spoke to someone regarding moving my son was on the 22/11/2016 after
calling with no call back from Sarah Fletcher, or her manager or anyone else
in her team since 16/11/2016 sometimes calling up to 3 times a day. (All
their lines are set to do not disturb) this has not changed and I still am
making calls to try and address this issue with no one calling me back. My son is
having a nightmare in his flat since he moved back there he does not leave
his flat and has not since he returned there, once again the neighbours have
started since he moved back in with the noise, the banging the intimidation,
my son heath is suffering and this is not acceptable that nothing is being
done he not being let alone to be able to sleep and being kept up all night
and in the day due to what the neighbours are doing. I do not see
why no one is addressing this and I have not had one phone call to address
this issue do not know what is going on and my son is left to suffer. It should
not matter that Formal Complaints are ongoing I should at least be able to
talk to someone or get someone to call me back with an update as to if
anything is going on to move my son. When I get
letters or calls or emails, I do not just do nothing I reply to the letters
but it seems Enfield Council is doing nothing to address the under-laying
issue of what has been ongoing since 2014 with my son’s neighbours and what
they are doing to him. It does not
seem to matter that my son’s heath is suffering due to this and has been for
some time due to not being able to sleep. It seems that Enfield Council is
happy that the neighbours are doing this to my son with nothing being done. I would like
someone to email me via
lorraine32@bluevonder.co.uk with what is being done to help my son, I would like an update today
as so far I think I have waited long enough to get an update as to what is
being done to address this issue if anything at all. Regards Miss
Lorraine Cordell Mr Simon Cordell l 26 People that
have been copied into these letters are below Joan Ryan MP
for Enfield Mr Rob Leak
Chief Executive Enfield Council Mr Ray James
Director of Health, Housing and Adult Social Care Ms Sally
McTernan Assistant Director Community Housing Services Sarah
Fletcher Sarah Housing Officer Jackie Gubby Housing officer Lemmy
Nwabuisi: ASB Team Daniel Ellis
Complaints & Access to Information Officer |
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Please reply to: Geoffrey Mann Geoffrey Mann Neighbourhood Manager |
22/12/2016 |
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27 28 29 30 |
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85 Info |
ENFIELD Connected Please reply
to: Geoffrey
Mann Ms Lorraine Cordell Sent via Email E-mail: geoffrey.mann@enfield.gov.uk Your Ref: Date: 22nd December 2016 Dear Ms Cordell, Re: Mr Simon Cordell -109 Burncroft Avenue - COM 1885. I write with reference to your letters of complaint
dated 24th November 2016 copies of which were received via email on 24th
November 2016, 5th December 2016 and 8th December 2016. I will respond to the issues you raised as follows; 1. Anti-Social Behaviour Order We are aware that the police applied for an
Anti-Social Behaviour Order (ASBO) which was granted on 4th August 2015
against your son in relation to activities that cations away from Burncroft
Avenue. We are aware that your son is appealing against the ASBO and we are
therefore unable to comment further. 2. CCTV We can confirm that a letter was sent to your son by
Sarah Fletcher, Neighbourhood Officer on 18th November 2016 giving him until
25th November 2016 to remove the CCTV that he had installed on the internal
communal door leading to flats 109 and 111 Burncroft Avenue and facing
towards the main door of the block. We can also confirm that another letter
was sent to him on 29th November 2016 by Lemmy Nwabuisi, Anti-Social
Behaviour Officer in relation to complaints received from your son’s
neighbours concerning the CCTV. This matter EQUALITY Environment Enfield Council Civic Centre, Silver Street FRAMEWORK FOR LOCAL GOVERNMENT Enfield EN13XY EXCELLENT Website: www.enfield.gov.uk 28 concerns a breach of tenancy conditions and will be addressed
separately from this complaint. 3. Allegations of Anti-Social Behaviour You referred to alleged issues that your son was
having with his neighbours; however, you' did not specify which neighbours
and or provide a specific time frame when these complaints were made. We have
checked our records since 4h August 2015 and found two records of
telephone complaints received from your son. One on 20h August
2015 and again on 26h January 2016 which related to noise and the
issues he was having with a neighbour. These concerns were dealt with at the
time by relevant officers. We note your comment that your son has been a tenant
for many years and that there have been no complaints about him until the
publication of the ASBO against him on 4th August 2015. However,
our records show that since your son’s tenancy began on 14th
August 2006, there has been at least one previous complaint against your son
from another neighbour prior to the ASBO. We are aware of the alleged incident that happened
on 4th October 2016 as this was reported to us and this will be
addressed separately as part of ongoing Anti-Social Behaviour investigations. We note your comments regarding the police and must
advise that you take up any issues with the Independent Police Complaints
Commission. We also note your comment regarding an alleged incident on 14th
August 2016. This was not reported to the Council and should be a matter for
the police. We note your comment that your son is scared to go home due to
the alleged issues with his neighbours. Regarding the allegations of ASB against your son
and the issues regarding his dog, we note your comment that you do not think
it is justified to attend the meeting with Lemmy Nwabuisi prior to your
formal complaint being addressed. We note your comment that you have been
advised by a solicitor to wait for the SAR. We also note your comments 29 in relation to the letter sent by Lemmy Nwabuisi on
29th November 2016 regarding reports of anti-social behaviour made
against your son by his neighbours and that you will address these once the
SAR is received. Please note that these allegations are serious breaches of
tenancy conditions and will be addressed separately as part of an ongoing
investigation. We have attempted to meet with your son to discuss the allegations
made against him and give him the opportunity to respond. It is important
that these issues are addressed and another meeting will be arranged to
facilitate this in due course. -
Subject
Access Request (SAR) The SAR that you have submitted is being responded
to separately in accordance with required timescales. -
Communications We are aware that you left messages for Sarah
Fletcher on three occasions between 16 and 21 November 2016 and she was not
available at these times. We confirm that she spoke directly with Mr Simon
Cordell by telephone on 22nd November 2016. -
Housing
Options As a single resident living in a one-bedroom
property, the Council considers that your; son is suitably housed. We do not
have sufficient evidence in relation to your son's allegations of anti-social
behaviour against his neighbours to be able to refer him for a transfer on
the housing register. He can make an online application himself to be
placed on the housing register by visiting the Council Housing pages of the
Enfield Council website at www.enfield.Gov.uk. His
eligibility for transfer will then be assessed by the Housing Options team in
accordance with Council policy and they will advise whether his application
is accepted. Alternative options to move are available to him
through the mutual exchange scheme, where tenants are able to swap their home
with another tenant, and the fresh start scheme, where tenants can be
supported in moving to a private rented home. Further information can be
found online using the URLs below: 30 www.homeswapper.co.uk. https://www.enfield.aov.uk/forms/form/203/fresh
start scheme. If you wish to discuss this matter please do not
hesitate to contact me. Please note that I away from the office and will be
returning on Tuesday 3rd January 2017. Yours Sincerely Geoffrey Mann Neighbourhood Manager IMPORTANT - Enfield residents should register for an
online Enfield Connected account. Enfield Connected puts many Council services in one place, speeds up your
payments and saves you time - to set up your account today go to |
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86 |
Deborah
Andrews / Enfield Council Case History |
DATE(S); 1: CASE HISTORY A) 24/01/2017: This is the day of the
printout of the F OI that my
Mother and I requested of the Enfield Council. X1 -- 2: CASE HISTORY B 24/01/2017; This
is the day of the printout of the FOI
that my Mother and I requested of the Enfield Council. 23/09/2015: Threats and intimidation Date reported: /09/2015 Home
visit to Ms Deborah Andrews flat. Attendees Dawn Allen TMO and CPN Bola
Quadri Home
visit to Ms Andrews advised that her neighbour at number 109 has for the past
few months harassed, intimidated, stalked her and made a life a complete misery.
He continuously plays loud music, bangs on her ceiling and door alleging that
she is monitoring his movements in his flat. She feels petrified by his
presence and as a result refused to leave her flat for fear bumping into him
on her way out. ++++ D 23/09/2015: Threats and intimidation Date reported: /09/2015 X3 -- 3: E 24/01/2017; CASE HISTORY This is the day of the
printout of the F OI that my
Mother and I requested of the Enfield Council. F 23/09/2015: Threats and intimidation Date reported: /09/2015 X2 -- 4: G 23/09/2015: Threats and intimidation Date reported: /09/2015 H 23/09/2015: Threats and intimidation Date reported: /09/2015 I 23/09/2015: Threats and intimidation Date reported: /09/2015 X3 -- 5: J CASE HISTORY 24/01/2017; This is the day of the
printout of the F OI that my
Mother and I requested of the Enfield Council. K 18/09/2015; L 23/09/2015: Threats and intimidation Date reported: /09/2015 M 23/09/2015: Threats and intimidation Date reported: /09/2015 X4 -- 6: N CASE HISTORY 24/01/2017; This is the day of the
printout of the F OI that my
Mother and I requested of the Enfield Council. O 23/09/2015; P 23/09/2015: Threats and intimidation Date reported: /09/2015 Q 23/09/2015: Threats and intimidation Date reported: /09/2015 R 23/09/2015: Threats and intimidation Date reported: /09/2015 S 23/09/2015: Threats and intimidation Date reported: /09/2015 T 24/09/2015: Threats and intimidation Date reported: /09/2015 U 28/09/2015: Threats and intimidation Date reported: /09/2015 V 24/09/2015: Threats and intimidation Date reported: /09/2015 W 24/09/2015: X10 -- 7: X CASE HISTORY 24/01/2017; This is the day of the
printout of the F OI that my
Mother and I requested of the Enfield Council. Y 01/03/2012: Z) 02/03/2014 A.1) 00/11/2014 B.1) 01/10/2015 C.1) 01/10/2015 X6 -- 8: 24/01/2017 “Missing Page” -- 9: 24/01/2017 “Missing Page” -- 10 24/01/2017 “Missing Page” -- 11 D.1) 23/09/2015 12 D.1) 24/01/2017 13/10/2015 -- 13 F.1) 24/01/2017 G.1) 18/01/2016 15/01/2016 -- 14 G.1.1) 18/01/2016 H.1) 18/01/2016 I.1) 18/01/2016 J.1) 26/01/2016 -- 15 24/01/2017 “Missing Page” -- 16 K.1) 24/01/2017 L.1) 27/01/2016 -- 17 M.1) 24/01/2017 N.1) 27/01/2016 -- 18 O.1) 24/01/2017 P.1) 01/02/2016 -- 19 24/01/2017 “Missing Page” -- 20 24/01/2017 “Missing Page” -- 21 24/01/2017 “Missing Page” |
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86 Info |
1 CASE HISTORY 24/01/2017 Case16175 Deborah Andrews GENERAL Active 180days,
Phone call with Perpetrator Involved Persons CLIENT (VICTIM)Ms Deborah
Andrews Relationship to Cases;
Client (Victim) in ASB Case 16175 Incidents in which Person
is involved; Witness: Current address: 113
Burncroft Avenue, Enfield, EN3 7JQ Main phone: 02083500628 Gender Female DOB: 29/07/1973 Age band: 35-44 Ethnic origin: White UK Appearance: Female,42 yrs.
old, White UK, Involved Persons CLIENT (ACCUSED)Mr Simon Cordell Relationship to Cases;
Client (Accused) in ASB Case 16175 Incidents in which Person
is involved Witness: Current address: 109
Burncroft Avenue, Enfield, EN3 7JQ Main phone: 020 8245 7454 Gender: Male DOB: 26/01/1981 Age band: 25-34 Ethnic origin: White/Black
Caribbean -- Notes about this
person: Home visit to Ms Deborah
Andrews flat. Attendees Dawn Allen TMO and CPN Bola Quadri Home visit to Ms
Andrews advised that her neighbour at number 109 has for the past few months
harassed, intimidated, stalked her and made a life a complete misery. He
continuously plays loud music, bangs on her ceiling and door alleging that
she is monitoring his movements in his flat. She feels petrified by his
presence and as a result refused to leave her flat for fear bumping into him
on her way out. She has missed a few appointments with her social worker as a
result, she has now been subjected to making home appointments pending the
time this matter is Page 1 of 21 CASE
HISTORY 24/01/2017 Appearance: Male,34 yrs. old, White/Black Caribbean, Incidents Reported 23/09/2015: Threats
and intimidation Date reported: /09/2015 Threats and intimidation (General) Home visit to Ms Deborah Andrews flat. Attendees Dawn Allen
TMO and CPN Bola Quadri Home visit to Ms Andrews advised that her neighbour at
number 109 has for the past few months harassed, intimidated, stalked her and
made a life a complete misery. He continuously plays loud music, bangs on her
ceiling and door alleging that she is monitoring his movements in his flat.
She feels petrified by his presence and as a result refused to leave her flat
for fear bumping into him on her way out. She has missed a few appointments
with her social worker as a result, she has now been subjected to making home
appointments pending the time this matter is resolved. She explained that they use to be acquaintances before
the relationship went sour. She believes the whole problem started when he claimed
the decoration in his flat was damaged as a result of a leak coming from her
flat. She confirmed that she had a leak from her overflow a few months ago
which has since been repaired but, the damage alleged had occurred. History 23/09/2015: Sent: 23
September 2015 15:07 To: Carmel Naessens Loretta Walsh Cc: Charles Elkington Dawn Allen Subject: 113 Burncroft Avenue, Enfield, EN3 7JQ
[SEC=PROTECT] Importance: High Classification: PROTECT New case VICTIM Ms Deborah Andrews 113 Burncroft Avenue ENFIELD EN3 7JQ 29/07/1973 02083500628 Perpetrator Simone Cordell 109 Burncroft Avenue ENFIELD EN3 7JQ Home visit to Ms Deborah Andrews flat. Attendees Dawn
Allen TMO and CPN Bola Quadri Home visit to Ms Andrews advised that her neighbour at
number 109 has for the past few months harassed, intimidated, stalked her and
made a life a complete misery. He continuously plays loud music, bangs on her
ceiling and door alleging that she is monitoring his movements in his flat.
She feels petrified by his presence and as a result refused to leave her flat
for fear bumping into him on her way out. She has missed a few appointments
with her social worker as a result, she has now been subjected to making home
appointments pending the time this matter is resolved. She explained that they use to be acquaintances before
the relationship went sour. She believes the whole problem started when he
claimed the decoration in his flat was damaged as a result of a leak coming
from her flat. She confirmed that she had a leak from her overflow a few
months ago which has since been repaired but, the damage alleged had
occurred. Ms
Andrews also recalled an incident when the perp spat in her face. It's been
one issue after the other she advised the
recent event which took place a week ago. She was on her way out to attend
her appointment with her CPN when he apprehended her and threatened to kill
her. She was pretty shaken from the incident that instead of attending her appointment,
returned home immediately. She advised that she contacted the police but,
wasn't Page 2 of 21 3 CASE HISTORY 24/01/2017 taken
seriously as they assumed, she was drunk at the time of the call. She advised
that she wasn't in the list drunk but, just the way she spoke due to her
condition. She still wasn't taken seriously and had to abandon the call. She found this very frustrating and advised that it was
not the first time this would happen to her. Her CPN also confirmed her
statement and expressed her dissatisfaction at the way she was treated. Ms Andrews felt completely let down by the police and
became frightful for her safety especially, as she knows the perpetrators has
shells in his flat. I observed in her flat that her floors
were very creaky, I was made aware by Dawn that most of the flats in the
block are like that. Unfortunately, the creakiness exacerbates the noise
level in the flats and cause more problems than usual. I advised that I will contact the police to make
further enquiries. I will also contact MHT to enquire if Mr Cordell is known
to them. At some point the perpetrator will need to be interviewed and a
warning letter issued on him. I will contact the repairs team and try to
arrange a surveyor to visit her flat and see what assistance can be offered I further advised that her case will be investigated
and an officer will get back to her to discuss further with her. Her CPN and
TMO will be kept informed of updates. Bola Quadri
has already put in place a safe guard alert. Thank you Dolly
Ogunseye Anti-Social
Behaviour Officer Housing
Anti-Social Behaviour Team HISTORY 23/09/2015: INTERVIEW
NOTES FOR Ms Deborah Andrews VICTIM Ms Deborah
Andrews 113 Burncroft
Avenue ENFIELD EN3 7JQ 29/07/1973 02083500628 Perpetrator
Simone Cordell 109 Burncroft
Avenue ENFIELD EN3 7JQ Home visit to
Ms Deborah Andrews flat. Attendees Dawn Allen TMO and CPN Bola Quadri Home visit to
Ms Andrews advised that her neighbour at number 109 has for the past few
months harassed, intimidated, stalked her a11c
made a life a complete misery. He continuously plays loud music, bangs
on her ceiling and door alleging that she is monitoring his movements in his
flat. She feels petrified by his presence and as a result refused to leave
her flat for fear bumping into him on her way out. She has missed a few
appointments with her social worker as a result, she has now been subjected
to making home appointments pending the time this matter is resolved. She explained that they use to be acquaintances before
the relationship went sour. She believes the whole problem started when he
claimed the decoration in his flat was damaged as a result of a leak coming
from her flat. She confirmed that she had a leak from her overflow a few
months ago which has since been repaired but, the damage alleged had
occurred. Ms Andrews also recalled an incident
when the perp spat in her face. Ifs been one issue after the other she
advised the recent event which took place a
week ago. She was on her way out to attend her appointment with her CPN when
he apprehended her and threatened to kill her. She was pretty shaken from the
incident that instead of Page 3 of 2 4 CASE HISTORY 24/01/2017 attending her
appointment, returned home immediately. She advised that she contacted the
police but, wasn't taken seriously as they assumed, she was drunk at the time
of the call. She advised that she wasn't in the list drunk but, just the way
she spoke due to her condition. She still wasn't taken seriously and had to
abandon the call. She found this very frustrating and
advised that it was not the first time this would happen to her. Her CPN also
confirmed her statement and expressed her dissatisfaction at the way she was
treated. Ms Andrews felt completely let down by
the police and became frightful for her safety especially, as she knows the
perpetrators has shells in his flat. I
observed in her flat that her floors were very creaky, I was made aware by
Dawn that most of the flats in the block are like that. Unfortunately, the
creakiness exacerbates the noise level in the flats and cause more problems
than usual. I advised that I will contact the
police to make further enquiries. I will also contact MHT to enquire if Mr
Cordell is known to them. At some point the perpetrator will need to be
interviewed and a warning letter issued on him. I will contact the repairs
team and try to arrange a surveyor to visit her flat and see what assistance
can be offered I further advised that her case will
be investigated and an officer will get back to her to discuss further with
her. Her CPN and TMO will be kept informed of updates Bola Quadri has already put in place a safe guard
alert. History 23/09/2015: Contact Complainant , Home visit to Ms Deborah
Andrews flat. Attendees Dawn Allen TMO and CPN Bola Quadri Home visit to Ms Andrews
advised that her neighbour at number 109 has for the past few months
harassed, intimidated, stalked her and made a life a complete misery. He
continuously plays loud music, bangs on her ceiling and door alleging that
she is monitoring his movements in his flat. She feels petrified by his
presence and as a result refused to leave her flat for fear bumping into him
on her way out. She has missed a few appointments with her social worker as a
result, she has now been subjected to making home appointments pending the
time this matter is resolved. History 23/09/2015: Update Complainant Follow on
action from Contact Complainant History 23/09/2015: Letter - sent ACTION PLAN
PROVIDED TO THE VICTIM AND A COPY FORWARDED TO HER CPN BOLA QUADRI History 23/09/2015: Email - sent Classification: PROTECT Hi Mark, On second thoughts, could
you contact her on her landline instead and speak to her directly please? Her
number is 02083500628 Thank you for your
assistance Dolly Ogunseye Anti-Social
Behaviour Officer Housing Anti-Social Behaviour Team Tenancy Management
Enfield Council Classification: PROTECT Good morning Mark, Page 4 of 21 5 CASE HISTORY 24/01/2017 Thank you for the
information, yes, she suffers from mental health and his behaviour continues
to exacerbate her condition. I will appreciate if you visit him sooner than
later and also pop round to 113 to reassure her. Thank you for all your
assistance Dolly Ogunseye Anti-Social
Behaviour Officer Housing Anti-Social Behaviour Team Tenancy Management
Enfield Council From: Mark.Tilley2@met.pnn.police.uk mailto: Mark.Tilley2@met.pnn.police.uk Sent: 18 September 2015 17:23 To: Dolly Ogunseye Subject: 113 Burncroft
Avenue, Enfield, Middlesex, EN3 7JQ Miss Debra Andrew [SEC=PROTECT] Hi Dolly, Myself and Nick attended
113 a while ago and spoke to the lady a while ago when she originally
called Police. At the time she didn't want us to speak to her neighbour
as things had got better. The lady handed us a letter about what had happened
but none of it made any sense. We believe she was
suffering from mental health issues.
On another occasion we
popped round to see her and she wouldn't come and speak to us so instead she
spoke through her letterbox to us. The male at 109 - Simon Cordell who is
causing the problems is very well known to Police and is also very anti
Police. I know some Officers went around and spoke to him and things seemed
to get better. After that we have had no further calls from the lady at 113. We will try and get around
to see her when were back on duty on Monday. Kind Regards Classification: PROTECT Good afternoon Mark, Could you kindly assist
with this query please. Following reports of ASB by the above tenant, my
colleague and I visited her this morning and were alarmed by the nature of
her complaints. She has in the past few months being constantly harassed,
intimidated, bullied, stalked and threatened to kill by her neighbour at 109. As a result of his
behaviour, she has become too scared to leave her flat for fear of what may
happen to her. She is a vulnerable tenant who requires support from services.
However, the unsettling behaviour exhibited by number 109, has hindered her
from attending her appointments and exacerbated her condition. At the moment,
she feels very disorientated / agitated and will like the harassment to stop. She advised that she had
reported this to the police a few times but, wasn't taken seriously. I will appreciate if you
could stop over at 113 to reassure her that the matter is being dealt with
and also to stop by 109 and advise him that you are aware of what is going on
and the repercussions should it continue. Thank you for your support
and assistance Dolly Ogunseye Anti-Social
Behaviour Officer Housing Anti-Social Behaviour Team Tenancy Management
Enfield Council Referral
Details Organisation
making referral Housing
Anti-Social Behaviour Response Team History 23/092015: Agree an Action Plan
with the Complainant ACTION PLAN PROVIDED TO THE
VICTIM AND A COPY FORWARDED TO HER CPN BOLA QUADRI Page 5 of 21 6 CASE HISTORY 24/01/2017 History 23/09/2015: Provide Action Plan to Complainant Follow on
action from Agree an Action Plan with the History 23/09/2015: Contact Perpetrator Follow on
action from Agree an Action Plan with the History 23/09/2015: Action Plan Reviewed Follow on
action from Agree an Action Plan with the History 23/09/2015: History 23/09/2015 History 24/09/2015: Email- sent RE SOVA Alert - D.A
-1009639 Classification: PROTECT Dear Susan, Thank you for your email.
Please note that as from Monday 28th September 2015, all high-level cases of anti-social
behaviour will be transferred to the Council's Community Safety Unit. In light of the above, Ms
Andrews case has been identified as one of many cases involved in this
process. You will shortly hear from an officer within the Community Safety
Unit advising you of the name of the officer that will be dealing with Ms
Andrews case. . Kind regards Dolly Ogunseye Anti-Social
Behaviour Officer Housing Anti-Social Behaviour Team Tenancy Management
Enfield Council History 24/09/2015: Letter - sent TRANSFER TO CSU LETTER MS
DEBORAH ANDREWS History 24/09/2015: Email- sent Classification: PROTECT Good morning Debbie, Glad you are doing well.
Thank you for being ever so helpful. I know, “we are busy bees" I
appreciate the detailed information you've provided It will assist us in
deciding a way forward. Have a peaceful weakened Warm regard Dolly Ogunseye Anti-Social
Behaviour Officer Housing Anti-Social Behaviour Team Tenancy Management
Enfield Council Hi Dolly, I'm well thanks, I see your
department is busy as ever... Re: SC, he is not open to MH services and doesn't have
a MH worker. Page 6 of 21 7 CASE HISTORY 24/01/2017 March 12- 1st
contact with MH services following
arrest after a bad trip of taking LSD & alcohol, mental state assessed
remained in custody of police - no MH input March 14 -
2nd contact, assessed by team psychiatrist,
presented with anxiety & suicidal thoughts in context of social stressors
due to pending court case leading to stress. Discharged form MH services,
suicidal thoughts are longstanding from early childhood and present at times
of high stress, not 'A typical' of other forms of suicide as relates to
thoughts as opposed to wish to die, and usually found in context of those
presenting with early childhood trauma as a way of expressing emotions. Nov 14 - Mental Health Act assessment, not detained in
hospital, discharged from mental health services. Presented highly volatile,
angry & paranoid about motives of others, presented in context of social
stressors due to on-going issues with police & court process - mother
reported he has been targeted by police causing him stress?? He has a medical history of
Crohn's disease which may impact on mood stability particularly if not
compliant with treatment and monitoring of symptoms. All assessments
completed by mental health services have found no evidence of serious mental
illness, he appears to be a very angry young man who has had an extremely
difficult and traumatic early childhood which is likely to explain his distrust
of people in authority (e.g. police) and being angry at others and at the world.... Regards, Debbie Classification: PROTECT Good afternoon Debbie, Hope you are doing well?
could you kindly advise if the above tenant is known to your service and if
he is, does he have a CPN and does he engage? Thank you for your
assistance Mr Simon Cordell,109
Burncroft Avenue, Enfield, EN3 7JQ DOB=26/01/1981 (34 yrs.) Phone=020 8245 7454 Dolly Ogunseye Anti-Social
Behaviour Officer Housing Anti-Social Behaviour Team Tenancy Management
Enfield Council History 01/10/2015: Email - sent Classification: PROTECT Good afternoon Mark, Just received some
disturbing news about am incident that took place today. I was made aware
that Simon Cordell attempted to strangle the tenant of 113 Burncroft Avenue.
She managed to escape his grip but, extremely shaken by the whole episode.
She is petrified at the moment and refuses to leave her flat. Would it be possible to
contact / visit her today ASAP please? Thank you Dolly Ogunseye Anti-Social
Behaviour Officer Housing Anti-Social Behaviour Team Tenancy Management Enfield
Council History 01/10/2015:
Email - sent Dear Bola, Page 7
of 21 7 CASE HISTORY 24/01/2017 March 12- 1st contact with MH services following arrest after a bad trip of
taking LSD & alcohol, mental state assessed remained in custody of police
- no MH input March 14 - 2nd contact, assessed by team psychiatrist, presented with
anxiety & suicidal thoughts in context of social stressors due to pending
court case leading to stress. Discharged form MH services, suicidal thoughts
are longstanding from early childhood and present at times of high stress,
not 'A typical' of other forms of suicide as relates to thoughts as opposed
to wish to die, and usually found in context of those presenting with early
childhood trauma as a way of expressing emotions. Nov 14 -
Mental Health Act assessment, not detained in hospital, discharged from
mental health services. Presented highly volatile, angry & paranoid about
motives of others, presented in context of social stressors due to on-going
issues with police & court process - mother reported he has been targeted
by police causing him stress?? He has a
medical history of Crohn's disease which may impact on mood stability
particularly if not compliant with treatment and monitoring of symptoms. All
assessments completed by mental health services have found no evidence of
serious mental illness, he appears to be a very angry young man who has had
an extremely difficult and traumatic early childhood which is likely to
explain his distrust of
people in authority (e.g. police) and being angry at others and at the
world.... Regards, Debbie Classification:
PROTECT Good
afternoon Debbie, Hope you are
doing well? could you kindly advise if the above tenant is known to your
service and if he is, does he have a CPN and does he engage? Thank you for
your assistance Mr Simon
Cordell 109 Burncroft
Avenue, Enfield, EN3 7JQ DOB=26/01/1981
(34 yrs.) Phone=020
8245 7454 Dolly
Ogunseye Anti-Social Behaviour Officer Housing Anti-Social Behaviour Team
Tenancy Management Enfield Council History 01/10/2015:
Email - sent Classification:
PROTECT Good
afternoon Mark, Just received
some disturbing news about am incident that took place today. I was made
aware that Simon Cordell attempted to strangle the tenant of 113 Burncroft
Avenue. She managed to escape his grip but, extremely shaken by the whole
episode. She is petrified at the moment and refuses to leave her flat. Would it be
possible to contact / visit her today ASAP please? Thank you Dolly
Ogunseye Anti-Social Behaviour Officer Housing Anti-Social Behaviour Team
Tenancy Management Enfield Council History 01/10/2015: Email - sent Dear Bola, Page 7 of 21 8 9 “Missing Page” 10 “Missing Page” 11 “Missing Page” 12 CASE HISTORY 24/01/2017 Care-coordinator / CPN /
Nurse Prescriber Psychosis Service Line Barnet, Enfield &
Haringey Mental Health NHS Trust/58-60 Silver Street, Enfield EN1 3EP Tel: 0208-3794142 Fax: 0208-3795094 Mob: 0208-7023296 Email: bola.quadri@beh-mht.nhs.uk / Trust Website: www.beh-mht.nhs.uk Team Manager - George Benyure Tel:
0208-3794142/ History 13/10/2015: Email-sent from: Dolly Ogunseye Sent: 13 October 2015
14:19 To: Louise Brown (nee
Wainwright) Subject: RE: HUB case 16175
Deborah Andrews [SEC=PROTECT] Importance: High Classification: PROTECT Also forgot to mention that
we are still in the process of locating a suitable TA for Ms Andrew pending
the time her case is resolved Dolly Ogunseye Anti-Social
Behaviour Officer Housing Anti-Social Behaviour Team Tenancy Management
Enfield Council From: Dolly Ogunseye Sent: 13 October 2015 14:14 To: Louise Brown (nee
Wainwright) Subject: RE: HUB case 16175
Deborah Andrews [SEC=PROTECT] Importance: High Classification: PROTECT Good afternoon Louise, Sorry I missed your call; I
was at a meeting at the time. Called and left a message on your voice mail. Ms Andrews suffers from a
history of mental health; she is currently being supported by Bola Quadri
Care-coordinator / CPN / Nurse Prescriber Psychosis Service Line Barnet, Enfield &
Haringey Mental Health NHS Trust / 58-60 Silver Street, Enfield EN1 3EP She made complains about
her neighbour at number 109, harassing, verbally abusing her, intimidating,
shouting threatening to kill her. The mean concern here is that the
perpetrator in question also suffers from mental health and is known to be
very aggressive, violet and anti-police. He has on a few occasions threatened
to kill her and petrified the life out of her. It was on this basis that a
decision was made to move her out immediately. Hope the above information
is useful. Thank you Dolly Ogunseye Anti-Social
Behaviour Officer Housing Anti-Social Behaviour Team Tenancy Management
Enfield Council Classification: PROTECT
Dolly, Page 12 of 21 13 CASE HISTORY 24/01/2017 Please can you contact me
regarding this case as I would like an update and the full reasons as to her
vulnerability and why we have put her up in the hotel? Thanks, you Louise Brown Anti-Social Behaviour
officer Community Safety Unit Regeneration &
Environment Department London Borough of Enfield 020 8379 4467 History History email from police From: James.Flesher@met.pnn.police.uk mailto: James.Flesher@met.pnn.police.uk Sent: 18 January 2016 15:31 To: Louise Brown Subject:
RE: Cordell [SEC=PROTECT] Hi Louise, Thanks for this - I'm
pleased to hear you think Deborah is being properly supported and that she
sounded better - she was in a right state when we spoke to her last. Good news that it looks
like she might be able to get help to move. For the camera, we
are very happy to come along for a visit. I've spoken to our Sgt and
as we understand it the ideal course of action is to advise him to remove it
in our presence, then if he refuses, I believe you can take it down and that
should be fine so long as the camera itself is returned to Cordell. Let me
know when your best days for it would be and I'll see when we can manage
best. Best wishes, James PC James Flesher 337YE |
Dedicated Ward Officer for Enfield Highway | North Cluster NPT Team B |
Enfield Borough OCU | james.flesher@met.police.uk | Ward Mobile Number: 020
8721 2903 Follow @MPSEnfield
for updates of what we're doing across the borough! From: Louise Brown [ mailto: Louise.Brown2@Enfield.gov.uk] Sent: 18 January 2016 11:03 To: Flesher James D - YE Subject: RE: Cordell
[SEC=PROTECT] Classification: PROTECT Hi James, I spoke with Deborah
Andrews this morning; the leak issue was sorted over the weekend this was
from the flat above. I do not know anything
about Mr Cordell moving in two weeks' time, unless she is getting confused
with his threat that he will get her in two weeks' time? Overall, I am
concerned that Deborah is not managing and appears to be getting more
confused the last few times I have spoken to her last week and today, she is also
feeling that she needs further support by way of supported accommodation. I
do agree with her as the level of support that St John of God provide is high
and the dependency with other agencies is also constant and not something
that housing or myself could provide long term. Deborah was much calmer
this morning and I reassured he that if she has any concerns to contact me. With regard to the camera
not he is not allowed it to be train on anything else other that his front
door. Probably means I will need to visit him to get this sorted. I may
request your assistance with this I don't really fancy Page 13 of 21 14 CASE HISTORY 24/01/2017 seeing him on my own!! (sorry) Kind regards Louise Brown Anti-Social Behaviour officer Community Safety Unit Regeneration & Environment Department London Borough of Enfield 020 8379 4467 From: James.Flesher@met.pnn.police.uk [mailto: James.Flesher@met.pnn.police.uk Sent: 18
January 2016 08:35 To: Louise Brown Subject: Cordell Hi Louise, I hope you are well. Since 15/01/2016
we have had further calls from Debra Andrew relating to the issues she has
been having with Simon Cordell. Given the nature of the calls, we visited Debra yesterday
for a reassurance visit. She said that there has been a leak in the building
causing 'flooding' in both her flat and Cordell's flat, and Cordell has been
making accusations relating to it. She said that she believes Cordell is
leaving his flat in two weeks, which I hadn't heard, but said I would look
into it - do you know if that's true by any chance? Debra said that if Cordell does not leave, she wants to
leave her flat and move somewhere else herself. While at the address we also noticed that Cordell has now
installed a CCTV camera which is placed at the top of the internal communal
door leading to flats 109 and 111, facing towards the main door of the block.
I am unsure as to whether he's allowed to do this and shall look into it, but
just wanted to let you know! Best wishes, James PC James Flesher 337YE | Dedicated Ward Officer for
Enfield Highway | North Cluster NPT Team B | Enfield Borough OCU | James.flesher@met.police.uk | Ward Mobile Number: 020 8721 2903 Follow @MPSEnfield for updates
of what we're doing across the borough! History History 26/01/2016: History 26/01/2016: from customer services re simon
Cordell From: Laura Goodson Sent: 26
January 2016 14:10 To: Louise Brown • Cc: Jackie Gubby Subject: Simon Cordell 0208 245 7454 109 Burncroft Ave [SEC=PROTECT: INVESTIGATION] Classification: PROTECT – INVESTIGATION Hi Louise, Jackie, Mr Cordell called this afternoon requesting to speak with
yourselves in regard to his case against his neighbour. I am sure you know the details however; he did say that
his neighbour is making noise when he undresses. He did go on to mention an
incident that resulted in both himself and his neighbour in an awkward
position when he attempted to help her move her bed. Mr Cordell is expecting a call back this afternoon. Kind Regards Page 14 of 21 15 “Missing Page” ------------------------- 16 CASE HISTORY 24/01/2017 176 Durant’s Road Enfield EN37DF Tel: 020 8804 7873 From: Louise Brown mailto: Louise.Brown2@Enfield.gov.uk Sent: 27
January 2016 12:34 To: Sarah Stumpo Cc: Yvonne Stacey; bola quadri Subject: RE: Debra Andrews [SEC=PROTECT] Sensitivity: Confidential Classification: PROTECT Dear Sarah, Thank you for your email and updated information. This
incident yesterday J am assuming that this is a different incident from 15/1/16 where Mr Cordell
approached Ms De Polla? Please can you confirm if
this was reported to the police, and if this was not why? This is harassment
and can be treated and reported as a criminal offence. Yes, this is a
separate incident to 15.01.2016.
The police were not called as a crime had not been committed and Barbara was
able to walk away without Mr Cordell trying to prevent her or following her. In relation to Deborah please can you confirm if your
concerns for her welfare are being reported back to the Mental health team
prior to this email (I do appreciate that Bola has been on leave for a few
weeks) Yvonne has copied Bola
into the same communication as yourself and expressed concerns. Debbie has
also contacted Bola. I am
receiving if not daily calls from Deborah or every other day, with her
explaining to me that she feels she is not coping at all, she is looking to
me for reassurance. Deborah has expressed that she is not managing
independent living and would like to go back into supported accommodation. Supported
living is something Bola would need to arrange. Can you confirm that you have
reported your concerns for Debbie’s welfare to the mental health team? Please can you confirm if she has expressed this to staff
at St John of god? Also, please can you confirm if you feel that Deborah is
not coping at present. If so, has this been reported to the mental health team? As you are aware, Debbie has said that she is not coping
and I understand that you are in the process of providing a report in order
to facilitate Debbie to move. Can you confirm that this has been completed
and if so, what the next step of the process is and how long this is likely
to take? Also given the current hours that currently allocated to
Deborah if this is suitable in this situation for her need? If I recall this
was expressed at a SOVA meeting that this should be extended as her needs are
becoming greater? We are requested and funded to provide 6 hours support per
week (3 hours twice a week for shopping). Bola is responsible for increasing
the care package if Debbie is assessed as needing more support. With regard to the Safe guarding plan I do feel that a
mental health strategy meeting needs to take place as issues beyond our
control will also have a direct impact on the wellbeing of Deborah. I am
raising this directly with George Benyure Bolas
manger. My understanding was that
Bola had already raised a safeguarding alert? Regards Louise Louise Brown Anti-Social Behaviour officer Community Safety Unit Regeneration & Environment Department London Borough of Enfield /v 020 8379 4467 x Iouise.brown2@enfield.gov.uk Page 16 of 21 17 CASE HISTORY 24/01/2017 27/01/2016: email report
and response from St john of God. From: Louise
Brown Sent: 27 January 2016 12:34 To: 'Sarah Stumpo' Cc: Yvonne
Stacey; “Y. BROWN?” bola quadri Subject: RE:
Debra Andrews [SEC=PROTECT] Sensitivity:
Confidential Classification:
PROTECT Dear Sarah, Thank you for
your email and updated information. This incident yesterday I am assuming
that this is a different incident from 15/1/16 where Mr Cordell approached Ms De Polla? Please can you confirm if this was reported to the
police, and if this was not why? This is harassment and can be treated and
reported as a criminal offence. In relation
to Deborah please can you confirm if your concerns for her welfare are being
reported back to the Mental health team prior to this email (I do appreciate
that Bola has been on leave for a few weeks ) I am receiving if not daily
calls from Deborah or every other day, with her explaining to me that she
feels she is not coping at all, she is looking to me for reassurance. Deborah
has expressed that she is not managing independent living and would like to
go back into supported accommodation. Please can
you confirm if she has expressed this to staff at St John of god? Also,
please can you confirm if you feel that Deborah is not coping at present. If
so, has this been reported to the mental health team? Also given
the current hours that currently allocated to Deborah if this is suitable in
this situation for her need? If I recall this was expressed at a SOVA meeting
that this should be extended as her needs are becoming greater? With regard
to the Safe guarding plan I do feel that a mental health strategy meeting
needs to take place as issues beyond our control will also have a direct
impact on the wellbeing of Deborah. I am raising this directly with George Benyure Bolas manger. Regards Louise Louise Brown Anti-Social
Behaviour officer Community
Safety Unit Regeneration
& Environment Department London
Borough of Enfield /v 020 8379
4467 /x louise.brown2@enfield.gov.uk From: Sarah
Stump mailto: SarahStumpo@sjog.org.uk Sent: 27 January 2016 11:44 To: Louise
Brown Cc: Sarah Stumpo Kate Kelly Yvonne Stacey; bola quadri Subject:
Debra Andrews Importance: High Sensitivity: Confidential This message has
been sent on behalf of Yvonne Stacey. Hi Louise I am
extremely concerned about Debbie Andrewes neighbour and the increased risk to
the support workers and indeed Debbie, who, as you are aware is unable to
leave her own home unescorted. Yesterday it
was reported to me that the neighbour approached Barbara de Polla as she entered the communal door, he was very
aggressive and began shouting at her saying, you should not be coming here,
she is an alcoholic, you shouldn't take her out anywhere etc." Barbara
said that she did not want to talk about it and walked away from him,
luckily, he did not follow her. In relation
to Debbie is safety, I strongly feel that it is only a matter of time before
something serious or even fatal happens to her. As you are aware, the
neighbour has a dog, which appears to be a Staffordshire bull terrier which Page 17 of 21 18 CASE HISTORY 24/01/2017 he allows to
roam free in the communal area which is highly intimidating and potentially
very dangerous. Please can
you clarify the interim safeguarding protection plan and timescale as to when
Debbie will be moved to a place of safety. I have
completed an internal incident form and unfortunately, if another incident
occurs, I will have no other option but to temporarily withdraw our service,
which will put Debbie in a situation where she is even more at risk. I look
forward to hearing from you at your earliest convenience. Regards NB: Please
can you forward this message to your line manager. Sarah Stumpo Service Manager Mental Health Team Saint John
of God Hospitaler Services 176 Durant's Road Enfield EN37DF Tel: 020 8804
7873 History 01/02/2016: communication
between CSU & Bola Quadri CPN From: Louise
Brown Sent: 01 February 2016 14:36 To: bola quadri; George Benyure (george.benyure@beh-mht.nhs.uk) Craig Susan Subject: FW:
Debra Andrews [SEC=PROTECT| Sensitivity:
Confidential Classification:
PROTECT Dear George
& Bola, Thank you for
your email, I have only copied you both as there is other information on Mr
Cordell that urgently needs to be considered. I received an
email informing me that a mental health warrant had been granted for Mr
Cordell. This will cause a greater issue especially if he is released back
into the community. My fear is that this will indirectly cause further
distress for Deborah. A plan needs to be put in place with full
considerations. Please can an
urgent mental health strategy meeting be held regarding Deborah Andrews,
given the above information and the urgent need for full consideration in
this case due to the complex needs and issues with both clients, who are
known to your services and tenants of Enfield Council. Deborah is
contacting me if not daily every other day these calls are coming through at
all different days and times. She is informing me that she is not coping with
everything and wants to go back into supported accommodation, she feels
extremely frightened and vulnerable. I must confirm that its Deborah stating
that she is not coping as I am not in a position to make these decisions.
When I speak with Deborah asking if she is attending her appointments, she
states that" it js a quick jab, in and out no
one speaks with you. With regards
to the management transfer this is still being prepared and waiting to be
heard by panel, I am waiting to hear the next available date for this. It was
explained when I suggested this action may be a route forward that this is
not a quick process and all elements need to be considered. It is not necessary
for Ms Andrews to currently go into emergency accommodation either. This case
will be assisted by moving Ms Andrews; however, this may not resolve all of
the concerns or the overall future welfare of Ms Andrews. Transferring
Ms Andrews into another independent accommodation without fully assessing her
current needs and the full support required should to be considered before
this happens. As moving her may not solve all of Deborah Andrews concerns.
She is only going out when SJOG are visiting, however they are only allocated
3 hours per week. More recommendations need to be put forward to provide a
comprehensive package to support Page 18
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Re: Reports of
Anti-Social Behaviour, Harassment, Intimidation and Threatening Behaviour |
29/12/2016 |
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22 ENFIELD Connected ENFIELD Council Mr Simon Cordell 109
Burncroft Avenue Enfield EN3 7JQ Please reply to; Lemmy
Nwabuisi Anti-Social Behaviour Team Community Safety Unit B Block North Civic Centre Enfield EN13XA E-mail; lemmy.nwabuisi@enfield.gov.uk My Ref; Your Ref: Date: 29 December 2016 Dear Mr Cordell, Re: Reports of Anti-Social
Behaviour, Harassment, Intimidation and Threatening Behaviour I write with regards to
reports of anti-social behaviour, intimidation, harassment and threatening
behaviour made against you by your neighbours. The reports include using
threatening, abusive and insulting words and language, aggressively demanding
money, intimidation and making threats towards your neighbours. It is also
alleged that on 4th November 2016, you banged on your ceiling and you later
started to bang and kick at your neighbour’s door. It is alleged, that you
were very aggressive and was shouting through your neighbour’s door and that
you then proceeded to drag his motorbike from where it was parked and started
to smash it up. It is also alleged that
your dogs are left by themselves all day and night barking and causing noise
disturbances to your neighbours. Your neighbours have also alleged that you
have installed a CCTV in the communal area with the camera pointing towards
the main entrance to the block thereby making them to feel very uncomfortable
when entering and leaving the block. Your neighbours have alleged that this
is an invasion of their privacy. If these allegations are
true, they are in breach of the following terms and conditions of your T enancy Agreement: Environment Enfield Council
Civic Centre, Silver Street Enfield EN13XY EQUALITY FRAMEWORK FOR LOCAL
GOVERNMENT EXCELLENT Website:
www.enfield.gov.uk 23 2.2.1 Anti-social
behaviour, nuisance and noise disturbance. We will consider all legal
remedies available to us to deal with anti-social behaviour, domestic abuse,
harassment, rate crime, nuisance, gang activity and other criminal activity
where this is supported by sufficient evidence. If we take legal action, we
will ask the court to give us an order against you for the legal costs we
have incurred. Condition 10. You must not
act in any way which causes, or is likely to cause, a nuisance or annoyance
or is anti-social. Condition 11. You must
install any radio and/or video equipment or carry out any physical measures
to respond to any nuisance or anti-social behaviour which you are suffering
from without first consulting us. 2.2.3 Harassment and hate
crime. Condition 16. You must not
harass or threaten to harass anyone because of their age, colour, culture,
disability, ethnic origin, gender, gender reassignment, HIV status,
nationality, race, religion, sexual orientation or for any reason. 2.2.6 Other unacceptable
behaviour Condition 21. You must not
abuse, harass, make offensive comments and/or malicious allegations, use or
threaten to use violence against any of our officers or agents, or against a
councillor. This applies at any time and in any place. We may report the
matter to the police. 2.15 Pet(s) and animal(s) Condition 76. You have the
right to keep one pet, or animal such as a cat, a dog, small bird, fish,
non-poisonous insect, spider, small snake or lizard, rabbit, hamster, guinea
pig, mouse, gerbil or domestic rat as long as they do not cause damage to the
property, or nuisance or annoyance to anyone in your locality. Condition 81. If your
pet(s) or animal(s) is/are causing a nuisance, annoyance or disturbance to
others, or is/are being treated inappropriately or cruelly, we 24 will take action and give
written notice asking you to remove it/them from your home. It is very important that
we meet with you to discuss these very serious allegations and give you the
opportunity to respond to them. I have therefore arranged for. you to meet
with me at the Civic Centre, Silver Street, Enfield, EN1 3XY at 2pm on
Tuesday, 6th December 2016 to discuss this matter. Please ask to see Mr Lemmy
Nwabuisi from the ASB Team, Community Safety Unit at the reception when you
get to the Civic Centre. Yours Sincerely Lemmy Nwabuisi ASB Team IMPORTANT - Enfield
residents should register for an online Enfield Connected account. Enfield
Connected puts many Council services in one place, speeds up your payments
and saves you time - to set up your account today go to •
www.enfield.gov.uk/connected |
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88 |
Re: Formal Complaint
due to letter dated 29/11/2016 this Formal Complaint is to be added to the
Formal Complaint dated 24/08/2016 |
24/11/2016 |
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25 Mr Simon Cordell 109
Burncroft Ave Enfield Middlesex EN3 7JQ 24/11/2016 Re: Formal Complaint due
to letter dated 29/11/2016 this Formal Complaint is to be added to the Formal
Complaint dated 24/08/2016. Dear Lemmy Nwabuisi and any
other person who is copied in this letter. I am writing this letter on
behalf of Mr Simon Cordell of 109 Burncroft Ave, EN3 7JQ regarding the letter
you wrote dated the 29/11/2016 which was received on the 01/12/2016. I am not sure if you are
aware there is an ongoing formal complaint that is being addressed by Mr
Daniel Ellis from Complaints & Access to Information Team which addresses
some of the information you have included into your letter, but I will be
covering points in this reply and also forwarding it to the people it needs
to be addressed to. The 1st point I will
address is the meeting you have set up for Mr Simon Cordell on the 06/12/2016
at 14:00 hours at Enfield Civic Centre. I do not believe that it is
justified to hold this meeting before the formal complaint is dealt with as
stated many points in your letter has been covered in my formal complaint
dated 24/11/2016, also until I have the subject access request information
dealt with and have a list of dates and times these so called complaints were
meant to have taken place and the reports from police that have been sent to
Enfield Council I do not think holding this meeting would be appropriate. I have spoken to my
solicitor in regards to this matter and on advice taken from him he has told
me to give limited information until I have the subject access request, this
is why my formal complaint did not have full information in it as my
solicitor does believe we have a case to take legal action, and if any data
is withheld as it was when I requested my last subject access request for all
my information I will have to take this up with the ICO. However, it does seem there
is more injustice going on within the ASB unit and Enfield Council then I had
proof of before you wrote your letter dated 29/11/2016. There has been complaints
put into Enfield council since 2014 about Mr Simon Cordell’s neighbours and
what they were doing to him, Enfield Council and ASB unit took the option and
done nothing, not even replied to my complaints, took no reports, and did not
even looked at the video footage Mr Simon Cordell has of the noise, the
banging the intimidation my son has taken from his neighbours, and the way
they are doing all they can to get Mr Simon Cordell to move, the way he has
been treated by Enfield Council by way of Enfield Council doing nothing to
help him. You have been told many times the effect this is having on Mr Simon
Cordell’s heath yet still choose to do nothing. Yet as soon as Enfield
Council gets reports against Mr Simon Cordell you are willing to address
these complaints. Once again I will say I feel this is due to reports the
police have put in to Enfield Council about Mr Simon Cordell, Meetings that
took place with the Met police and Enfield council in regards to Mr Simon
Cordell which Mr Simon Cordell knew nothing about until after the fact, and
the colour of Mr Simon Cordell skin, why Enfield council have done nothing to
address any issue Mr Simon Cordell was having with his neighbours regarding
what his neighbours was doing to him. 1 26 Mr Simon Cordell has had his
own place since 1999 and was housed by Enfield Council in 109 Burncroft Ave,
Enfield, Middlesex, EN3 7JQ I believe in 2006 due to a fire that happened in
his flat before this address, in this time Mr Simon Cordell had no complaints
put in about him until now 2016. You have written in your
letter multiple things to be addressed which Mr Simon Cordell was meant to
have done. “Include using threatening,
abusive and insulting words and language, aggressively demanding money,
intimidation and making threats towards your neighbours. It is also alleged
that on 4th October 2016, you banged on your ceiling and you later started to
bang and kick at your neighbour’s door. It is alleged that you were very
aggressive and was shouting through your neighbour’s door and that you then
proceeded to drag his motorbike from where it was parked and started to smash
it up”. At this point I will only
say the above is untrue, once I have the information including all dates,
times and complaints in order from my subject access request it will be at
this time I will address each point of concern above. You have also stated: “It is also alleged that
your dogs are left by themselves all day and night barking and causing noise
disturbances to your neighbours”. Mr Simon Cordell has had
one dog only at his flat, when Mr Simon Cordell was housed in 1999, he had a
dog, no complaints were ever put in re Mr Simon Cordell dog being left by
herself all day and night barking and causing noise disturbances to
neighbours and being neglected. When Mr Simon Cordell was
moved into 109 Burncroft Ave, Enfield, Middlesex, EN3 7JQ I believe in 2006
he had the same dog, when she passed away in 2007 he got a new dog same bred
and since 2006 there has been no complaints by neighbours of Mr Simon Cordell
leaving her alone all day and night or her barking all night and all day and
him not looking after her and neglecting her, and her causing noise
disturbances to his neighbours. Mr Simon Cordell does not leave his dog all
day and night she is always looked after, if Mr Simon Cordell is not going to
be there overnight or for a long time during the day then the family look
after the dog. So how someone can say she is left alone is beyond me. Mr Simon Cordell’s dog is
looked after very well she has never been left all day and all night alone,
and I feel very angry any person could ever say Mr Simon Cordell has ever
mistreated and neglected his dog he is an animal lover as all our family are
and we would never mistreat or neglected any animal. Once again it seems beyond
belief Mr Simon Cordell has had his dog and no complaints has been put in by
any neighbours about the way my son allegedly mistreats and neglects his dog
since 2006, until now 2016. It seems totally
unbelievable my son could have his dog for so many years with not one
complaint of mistreatment and neglect and now all of a sudden in 2016 my son
mistreats and neglect his dog leaves her alone all day and night with the dog
only now in 2016 causing noise disturbances to his neighbours. You can take
that how it reads as I am so angry right now that any person could say the
dog is mistreated and neglected, she is always cared for and loved and not
left alone all day and night barking and making noise. In fact, the dog that lives
a few rows up barks more and makes more noise than Mr Simon Cordell dog does
its always barking and making a noise so does this mean they are going to
have action taken against them? My son’s dog only as a rule barks when
someone comes into the building to Mr Simon Cordell front door and this is
only for a short time until the door is opened for them, there is also the
fact Mr Simon Cordell does not have many people at his flat the main people
are his family, so his dog hardly barks at all. 2 27 Mr Simon Cordell for the
last 3 years does not even go out of his flat any longer due to what has been
going on, he once in a while goes across to the shop but that is not often at
all and only when the family cannot get what he needs as they are busy. If Mr
Simon Cordell has to go out for a meeting, he always has someone with him it
has become this way due to how he has been treated by the Met police. You have also stated: • “Your neighbours have
also alleged that you have installed a CCTV in the communal area with the
camera pointing towards the main entrance to the block thereby making them to
feel very uncomfortable when entering and leaving the block. Your neighbours
have alleged that this is an invasion of their privacy”. I have already put an
appeal in my formal complaint dated the 24/11/2016 in regards to the CCTV and
I am awaiting a reply as to what information I need and how I address the
appeal. I will say that the CCTV is for security, but so far has protected me
due to malicious information that has been passed to people, but it was not
installed for that reason but has helped in this the main reason it was
installed was due to security. But since the 14/08/2016
when the police themselves damaged the CCTV camera due to what they were
doing to Mr Simon Cordell, it has not worked. So, at this time there is no
CCTV in operation in the communal area of the block the only CCTV that is
operational at this time is the ones inside Mr Simon Cordell flat itself.
When Mr Simon Cordell was on a phone call to Sarah Fletcher on the 22/11/2016
she did say if the CCTV camera was facing Mr Simon Cordell’s front door there
would be no problem with that this is at this time being acted on. It also seems that this
complaint has come in very late as if any neighbours felt that this was an
invasion of their privacy why was this not acted on in 2013 when it was
installed? Why has it taken them until 2016 to say they feel this is an
invasion of their privacy? In fact I feel it has
protected Mr Simon Cordell’s neighbours there has been crime in the area and
many break ins within the housing estate where everyone lives, yet not one
person has been effected in the block Mr Simon Cordell lives in by crime and
I believe this is due to the CCTV being there, and if anything happened to
any of the neighbours in the block the police could obtain a copy. The CCTV
camera does not show any neighbours living in the block, front doors or
windows. And only showed part of the ground floor communal area leading up to
Mr Simon Cordell’s own front door. It also makes us feel the
only reason that the neighbours have now said about the CCTV is due to what
they are trying to say about Mr Simon Cordell in these complaints, I feel
that at this time the CCTV is the thing that protected Mr Simon Cordell
against what the neighbours have alleged, why else would it have taken them
over 3 years to say they now felt it was an invasion of their privacy? As said in my formal
complaint the police don’t like Mr Simon Cordell and this has been for many
years when the police go to Mr Simon Cordell flat he feels safer that the
CCTV is there as it shows what the police are doing to Mr Simon Cordell so
makes him feel safer, has the police put a report in about the CCTV camera
also? As stated these allegations
are very serious and I would like them addressed as soon as possible but
until I have the information I have asked for so know what dates and times
these complaints were put in I feel that Enfield council is only taking one
side to this and that is the neighbours, as since 2014 all my calls and emails
and letter about my complaints re the neighbours Enfield Council has done
nothing to help me or Mr Simon Cordell address this. Mr Simon Cordell feels he
has no option left to him but to move away from his home due to what has been
ongoing for a long time with no one addressing it. He feels that is the only
way he will feel safe again from what the neighbours are doing to him, yet
Enfield Council have said they will do nothing about this to help him and
while this is ongoing it is affecting his heath more and more. 3 28 Mr Daniel Ellis has said that my formal complaint should
be addressed by the 14/12/2016 but is trying to compete this sooner, he has
been told that no one within Enfield Council is addressing moving Mr Simon
Cordell to a new address and this needs acting on as soon as possible as what
is going on cannot be left with nothing being done as this is making Mr Simon
Cordell’s life hell living in fear, and so far I believe no one within
Enfield Council is addressing moving Mr Simon Cordell to a new place, this is
unacceptable by any means for Enfield Council not to be addressing this
issue, I have made many calls and not one person has called me back to gather
information or give me an update if anything is being done about addressing a
move for Mr Cordell, so from what I can see once again Enfield Council is not
acting in an appropriate manner. I also believe when I get the information from the
subject access request which can take up to 40 days this will incur more
issues and I believe there will be data that needs to be corrected which
Enfield Council holds on Mr Simon Cordell, as under the data protection act
data which is held has to be 100% accurate, I also believe it will help to
clear up much information that you have included in your letter. I have also asked that any letters sent to Mr Simon
Cordell are also sent to Miss Lorraine Cordell this was included in my email
with the attached letters dated 24/11/2016 this has not been done with your
letter why? I would be most grateful if you could reply to this
letter also including myself Miss Lorraine Cordell this can be done via my
email
lorraine32@bluevonder.co.uk or my address which is included
in the letters dated 24/11/2016. Regards Miss Lorraine Cordell Mr Simon Cordell People that have been copied into these letters are below Joan Ryan: MP for Enfield Mr Rob Leak: Chief Executive Enfield Council Mr Ray James: Director of Health, Housing and Adult
Social Care Ms Sally McTernan: Assistant Director Community Housing
Services Sarah Fletcher Sarah: Housing Officer Jackie Gubby: Housing officer Lemmy Nwabuisi: ASB Team Daniel Ellis: Complaints & Access to Information
Officer 4 |
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Picture of a Carma
above a Door |
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N/a |
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George Quinton Enfield Council / Case History |
DATE(S) 30: A 05/10/2016; Case Got Nfa at Highbury
and Islington Criminal Court. B 24/01/2017; This is the day of the print out of the F OI that
my Mother and I requested of the Enfield Council. -- 31: C 05/10/2016: Case Got Nfa at Highbury
and Islington Criminal Court. D 06/10/2016: Threats and intimidation, Date reported E 06/10/2016: Threats and intimidation, Date reported F 06/10/2016: Threats and intimidation, Date reported G 06/10/2016: Threats and intimidation, Date reported H 06/10/2016: Threats and intimidation, Date reported I 06/10/2016: Threats and intimidation, Date reported J 10/10/2016: Update Complainant, From the 05/10/2016 + 06/10/2016 K 19/10/2016: Update Complainant, L 08/11/2016: Update Complainant, M 21/11/2016: Copy of letter sent to Mr Cordell giving him until
25/11/16 to remove the CCTV he installed on the internal communal door attached. N 21/11/2016: Copy of letter sent to Mr Cordell giving him until
25/11/16 to remove the CCTV he installed on the internal communal door
attached. O 28/11/2016: Copy of letter sent to Mr Cordell giving him until
25/11/16 to remove the CCTV he installed on the internal communal door
attached. P 29/11/2016: Copy of letter sent to Mr Cordell giving him until
25/11/16 to remove the CCTV he installed on the internal communal door
attached. Q 06/12/2016: Letter of complaint received from Mr Cordell's
mother; copy attached. R 16/12/2016: I met with Mr Quinton today at the Civic Centre to
discuss his complaints against Mr Simon Cordell. Mr Quinton stated that the
problems started soon after he moved into the block in April 2016. He stated
that soon after he moved into his flat, he went around to SC's flat to
introduce himself. After he introduced himself, SC said to him that there is
some kind of war going on between him and other neighbours. SC also told him
that he's got a load of issues with the police and that he was trying to sue them because he felt that
they were treating him unfairly. He told SC that he was a musician and that
he does not want anything to do with his issues. S 11/01/2017: “Same as above somehow/” T 24/01/2017: This is the day of the print out of the F OI that
my Mother and I requested of the Enfield Council. -- 32: U 04/10/2016: Mr Quinton stated that on 4/10/16, he was sleeping
when SC started to bang on his ceiling but he ignored him. SC then came up
and started kicking at his door and he still ignored him. SC then went
downstairs, dragged Mr Quinton's motorbike V 00/10/2016: W 11/12/2016: On
11/12/16, SC came up to his flat 3 times to shout abuse and complain about
noise from his flat. X 24/01/2017: This is the day of the print out of the FOI that
my Mother and I requested of the Enfield Council. |
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30 CASE HISTORY Case 17753 George Quinton NEIGHBOUR Active. Phone
call with Victim Involved Persons CLIENT (VICTIM) George Quinton, Relationship to
Cases Client (Victim) in CASE 17753 Incidents in which Person is involved Witness: Current address: 113 Burncroft Avenue, Enfield, EN3
7JQ Main phone: 07708934948 Gender: Male A DOB: 21/12/1995 Age band: 18-24 Ethnic origin: Other Appearance: Male,20 yrs. old, Other, CLIENT (ACCUSED) Mr Simon Cordell, Client (Accused)
in CASE 16175 Client (Accused) in CASE 17753 Client (Accused) in CASE 17818
Client (Accused) in CASE 17834 Relationship to Cases Incidents in which Person is involved Witness:
COMPLAINT: NO SPECIFIC DATE - Threats and intimidation (General) Witness:
INCIDENT: SINCE 05 Oct 16
- Threats and intimidation (General) Witness: COMPLAINT: NO SPECIFIC DATE -
Making threats Witness: Current address: 109 Burncroft Avenue, Enfield, EN3
7JQ Main phone: 020 8245 7454 Gender: Male DOB: 26/01/1981 Age band: 35-44 Ethnic origin: White/Black Caribbean Home visit to Ms Deborah Andrews flat. Attendees
Dawn Allen TMO and CPN Bola Quadri Home visit to Ms Andrews advised that her
neighbour at number 109 has for the past few months harassed, intimidated,
stalked her and made a life a complete misery. He continuously plays loud
music, bangs on her ceiling and door alleging that she is monitoring his https://ecaseworks.net/ENFIELD/ViewSelected.asp?sViewData=796258,796261,803...
24/01/2017 31 Page 2 of 3 Notes about this person Appearance movements in his flat. She feels petrified by his
presence and as a result refused to leave her flat for fear bumping into him
on her way out. She has missed a few appointments with her social worker as a
result, she has now been subjected to making home appointments pending the
time this matter is resolved. She explained that they use to be acquaintances
before the relationship went sour. She believes the whole problem started
when he claimed the decoration in his flat was damaged as a result of a leak
coming from her flat. She confirmed that she had a leak from her overflow a
few months ago which has since been repaired but, the damage alleged had
occurred. Male,35 yrs. old, White/Black Caribbean, History 05/10/2016: Threats
and intimidation, Date reported: 06/10/2016 Threats and intimidation (General) Perpetrator has been harassing complainant for a
while in relation to alleged noise nuisance. Yesterday evening the
perpetrator was banging on the ceiling (the complainant lives above
perpetrator) and then came upstairs and tried to kick the door in. He was
very aggressive, shouting through the door. He then went outside, dragged the
complainant’s motorcycle from its parking space and started smashing it up.
The police were called and the perpetrator was arrested. Referral Details 06/10/2016: Organisation making referral Housing Anti-Social Behaviour Response Team History 06/10/2016: Contact Complainant, 06/10/2016: Contact Complainant, 06/10/2016: Contact Complainant, 06/10/2016: Social worker for George Quinton (complainant) is
Blossom Nation (Triangle Hse) 07947 406 733 10/10/2016: Update
Complainant, Follow on action from Contact Complainant 19/10/2016: Update
Complainant, Follow on action from Contact Complainant 08/11/2016: Update
Complainant, Follow on action from Contact Complainant 21/11/2016: 21/11/2016:
28/11/2016: 29/11/2016: Copy of letter sent to Mr Cordell giving him until
25/11/16 to remove the CCTV he installed on the internal communal door
attached. Letter of complaint received from Mr Cordell's
mother; copy attached. 16/12/2016: 11/01/2017: I met with Mr Quinton today at the Civic Centre to
discuss his complaints against Mr Simon Cordell. Mr Quinton stated that the
problems started soon after he moved into the block in April 2016. He stated
that soon after he moved into his flat, he went around to SC's flat to
introduce himself. After he introduced himself, SC said to him that there is
some kind of war going on between him and other neighbours. SC also told him
that he's got a load of issues with the police and that he was trying to https://ecaseworks.net/ENFIELD/ViewSelected.asp?sViewData=79625
8,796261,803... 24/01/2017 32 Page 3 of 3 sue them
because he felt that they were treating him unfairly. He told SC that he was
a musician and that he does not want anything to do with his issues. Straight
after he moved in, SC will come up to his flat at least once a week to shout
at him and complain about loud banging from his flat and knocking pipes. SC
would accuse him of making noise on purpose to wind him up and he will always
explain to him that it is not true, that he does not make any banging noises
inside his flat and that he cannot explain why the pipes were making knocking
noises. -- Mr
Quinton stated that on 4/10/16,
he was sleeping when SC started to bang on his ceiling but he ignored him. SC
then came up and started kicking at his door and he still ignored him. SC
then went downstairs, dragged Mr Quinton's motorbike from where he parked it,
threw it on the ground and started to hit it with what he believed to be a
mop pole, he is not sure how many times he hit it. He then called the police
and they came and took him away, CAD No. 3309/4 Oct. 2016. On 11/12/16, SC came up to his
flat 3 times to shout abuse and complain about noise from his flat. -- Si Note: George
moved in 02/05/2016 Mr
Quinton explained that the first time, he was running a bath when SC came and
knocked on the door to complain about knocking pipes. He did not open the
door and he shouted abuse at him and his friends and called them homophobic
names. - He later
came back again to bang on his door and shout further abuse. He also made
threatened him and his exact words are 'I'm off curfew in 12 days, when I'm,
I am coming for you', he shouted further abuse and walked off. Mr Quinton
stated that he is not sure why he came back the second time but he assumed
that it was because of the pipes again. - He later
came back again the third time and this time he opened the door because he
has had enough. SC complained about noise from his flat and he told him that
he was not making any noise. SC then
went on to tell him that he has been away for a long time and that his family
was coming to look after his dog. He asked
SC if he knew anything about his bike and SC replied 'You know what, I'm a
grown man I'm not gonna lie, it was me that smashed
your bike and I was gutted that the stick broke and I couldn't smash it up
more'. He then asked SC about his tyres which was punctured with a knife and
he denied cutting them. He then explained to SC that the knocking pipes has
nothing to do with him and that he does not bang or make deliberate noise and
he advised SC to play his music over the noise if it happens again as there
is nothing he can do about the pipes and the noise as it is the nature of the
building. SC said cool, fair enough and walked off and as he walked off, he
turned around and gave him a dirty look. -- Si Note: This would mean the date of the:
25/12/2016. About a
week later, 2 of his friends left his flat and a short while later he heard
SC running out of the front door. Soon after one of his friends called and
told him that they have just had a confrontation with SC in the street. His
friend informed him that SC ran up to them in the street and confronted his
friend Jazz about the knocking pipe noises from his flat. Jazz told SC that
it has nothing to do with him. SC then head-butted Jazz and as Jazz fell on
the floor, SC jumped on top of him and started to punch him. His other friend
Jevon who was with Jazz at the time pulled SC off Jazz and held him until 2
Turkish men came and separated them. -- Si Note: Back to the 05/10/2016 Mr
Quinton stated that the police did not contact him to update him on what
action was taken against SC regarding his smashed bike. He stated that he has
recording of SC admitting to smashing up his bike and played the recording to
me. Although it was very faint but you could make out what sounded like SC
talking about smashing the bike. He stated that he wants to sue SC for
criminal damage, he also wants to take out a restraining order against him
and possibly an injunction. He stated
that his friends Simon Cocks (07393285528), Julian Jackson (07387277163) and
Jazz Bramble (07375651241) are willing to provide witness statements and will
attend court to give evidence on his behalf. He also wants us to find out why
what action the police took regarding his smashed bike. https://ecaseworks.net/ENFIELD/ViewSelected.asp?sViewData=796258,796261,803... 24/01/2017 |
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Telephone call
received from Mr Cordell 22.11.16 Sarah Fletcher Neighbourhood Officer |
22/11/2016 |
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33 Telephone call received from Mr Cordell 22.11.16 I received a call from Simon Cordell of 109
Burncroft Avenue at approx. 1.20pm. The call was transferred by the customer
services team informing me that Mr Cordell wished to discuss his housing
options/how to move. I took the call - he sounded agitated and said that he
had a few things that he wished to discuss with me. He said he was calling in
response to a letter that I had sent him requesting the removal of a CCTV
camera that he had installed on the inner communal/fire door on the ground
floor of the block. He informed me that he would not be removing the camera
as he believed he was legally allowed to have the camera as the communal area
was his. I explained that he was in breach of his tenancy conditions as
permission had not been sought or granted for the installation and he could
not install anything in the communal area as this belonged to the Council. He
maintained that his neighbour in another block had a camera and had taken the
Council to court about it and won the case. I responded that I could not
comment about other cases but my position remains as per the letter I sent:
That the camera was in breach of tenancy conditions, was invasive to the
privacy of other residents in the block as it points at the outer communal
door and should be removed by Friday 25th November or the Council will remove
it and charge him for the cost of doing so. He then said that the camera was
fake so it didn’t need to be removed. I responded that it did still need to
be removed. His voice was raised throughout the exchange and I had to ask him
to calm down and lower his voice more than once. He then said that he wanted
to move on to finding out about moving to another address. He proceeded to
give me a full history of his experiences with the police and previous housing
management and alleged that ‘Jackie’, who had previously lived above him and
‘Stan’, his immediate neighbour on the ground floor, had victimised him over
a long period of time and that he had done nothing wrong. This history was
very full and it was difficult to get a word in because he was so worked up
so I let him relay the information to me as it seemed like he wanted to get
it off of his chest. He was very derogatory about the police and previous
housing staff who had signed a request for an Asbo application against him. I
told him that I could not comment about previous action taken. He then came
on to more recent events and stated that there had been an incident between
him and another resident where she had shouted at him out of her window
because of him starting up a scrambler bike in his garden. He maintained that
he was courteous during the exchange but the police came and arrested him
because she told them that he had threatened to kill her and that he had been
put in the mental hospital, had won his case in court and was able to go home
as of today. He said that he wanted me to give him ‘points’ so that he could
move. I explained that his best means of moving would be through a mutual
exchange but he was adamant that he did not want to do this and wanted to be
moved in the same way that he moved into this property 11yrs ago by being
given points. I explained that a transfer was unlikely based on what he had
told me so far but that I could look into the position for him. He said a lot
about his perceived victimisation by his neighbours and expressed that he
felt that I should I have a duty to protect him. I explained that I had a
responsibility to all residents living at Burncroft Avenue and took the
opportunity to mention that I had received some reports about antisocial
behaviour by him that I would need to discuss with him but suggested that we
leave that for today. He then put his mother on the line (she had been trying
to interject throughout the conversation) who said she wanted to know why I had
not responded to her messages to call her. I apologised for this and
explained that I have been very busy but that I needed to know whether we had
written permission from Mr Cordell for us to speak to her - she said that
there was a written note recorded on our files in 2015. Mr Cordell asked her
what I was asking her and when she replied that I was querying permission I
clearly heard Mr Cordell say angrily and aggressively “I’m gonna do her over” and then “I’m gonna
take her job just for fun”. I informed Mrs Cordell that I had overheard these
remarks and that I was ending the call. She said that her son had now left
the room and she was talking to me. I repeated that I would be ending the
call and that she should put what she wanted to say in writing to me. Sarah Fletcher Neighbourhood Officer |
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Sarah Fletcher
Neighbourhood Officer the Edmonton Centre, |
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34 ENFIELD Connected Simon Cordell 109 Bumcroft Avenue Enfield Middlesex EN3 7JQ Dear Mr Cordell, Sarah Fletcher Neighbourhood Officer the Edmonton
Centre, 36-44 South Mall, Edmonton London N9 OTN 0800 40 801 60 18th November 2016 Re: CCTV camera on inner communal/fire door It has been brought to my attention that you have
fitted a security camera onto the inner communal/fire door on the ground
floor of our building. This is in breach of tenancy conditions as it has
been fitted without permission. Please arrange for the camera to be removed by
Friday 25th November 2016. Failure to remove the camera by this date will
result in the Council arranging for the removal of the camera and carrying
out any necessary repairs to the structure of the building for which you will
be charged and we may take action against you for breach of tenancy
conditions. Please contact me on or before 5.00pm on Friday 25th
November 2016 to advise that the camera has been removed or we will proceed
with the action as advised above. Yours Sincerely, Sarah Fletcher Enfield Council Ian Davis Director - Regeneration & Environment Enfield Council Civic
Centre, Silver Street Enfield EN1 3XY EQUALII Y FRAMEWO RK FOR LOCAL GOVERNM Phone: 020 8379 1000 Website: The Government Standard (?) If you need this document in another language or
format call Customer Services on 020 8379 1000, or email enfield.council@enfield.gov.uk |
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Enfield Council Case History |
DATE(S) 35: A 05/10/2016; B 24/01/2017; X2 -- 36: C 06/07/2016: D 06/07/2016: E 31/10/2016: F 03/11/2016: G 03/11/2016: -- 37: H 15/11/2016: I 15/11/2016: J 16/11/2016: K 16/11/2016: L 16/11/2016: M 16/11/2016: N 17/11/2016: O 28/11/2016: P 25/11/2016 Q 07/12/2016: R 09/12/2016: S 14/12/2016: T 09/01/2017: U 10/01/2017: V 10/01/2017: W 24/01/2017: -- 38 X 24/01/2017 |
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93 Info |
35 Page 1 of 6 CASE HISTORY Case17818 Stanley Curtis Burncroft
Avenue 111 EN3 7JQ GENERAL Active. Phone call with Victim Involved Persons CLIENT (VICTIM) Mr Stanley Curtis, Client (Victim) in CASE
17818 Relationship to Cases Incidents in which Person
is involved Current address: 111
Burncroft Avenue, Enfield, EN3 7JQ Main phone: 07870655010 Gender: Male DOB / Age band: 16/02/1935
Over 60 Ethnic origin Appearance:
White UK Witness: Male,81 yrs. old,
White UK, CLIENT (ACCUSED) Mr Simon
Cordell, Client (Accused) in CASE
16175 Relationship to Cases:
Client (Accused) in CASE 17753 Client (Accused) in CASE 17818 Client (Accused) in CASE
17834 Incidents in which Person
is involved Witness: COMPLAINT: NO
SPECIFIC DATE - Threats and intimidation (General) Witness: INCIDENT: SINCE 05 Oct
16 - Threats and intimidation (General) Witness: COMPLAINT: NO
SPECIFIC DATE - Making threats Witness: Current address Main phone
Gender DOB Age band Ethnic origin 109 Burncroft Avenue,
Enfield, EN3 7JQ 020 8245 7454 Male 26/01/1981 35-44 White/Black Caribbean Home visit to Ms Deborah
Andrews flat. Attendees Dawn Allen TMO and CPN Bola Quadri Home visit to Ms
Andrews advised that her neighbour at number 109 has for the past few months
harassed, intimidated, stalked her and made a life a complete misery. He
continuously plays loud music, bangs on her ceiling and door alleging that
she is monitoring his https://ecaseworks.net/ENFIELD/ViewSelected.asp?sViewData=798655,798658,803...
24/01/2017 36 Page 2 of 6 Notes about this person Appearance movements in his flat. She
feels petrified by his presence and as a result refused to leave her flat for
fear bumping into him on her way out. She has missed a few appointments with
her social worker as a result, she has now been subjected to making home
appointments pending the time this matter is resolved. She explained that
they use to be acquaintances before the relationship went sour. She believes
the whole problem started when he claimed the decoration in his flat was
damaged as a result of a leak coming from her flat. She confirmed that she
had a leak from her overflow a few months ago which has since been repaired
but, the damage alleged had occurred. Male,35 yrs. old,
White/Black Caribbean, History 06/07/2016: Making threats, Date reported: 06/07/2016 Making
threats Elderly The defendant using
threatening/abusive/insulting words and behaviour with intent to cause fear -
provoke unlawful violence - directed at the victim. From: John Duncan mailto: johnboy0070@virginmedia.com Sent: 31 October 2016 18:09 To: Kaunchita
Maudhub Subject: Contact phone
number for Mr Stanley Curtis Hi Kaunchita, This is the contact phone
number for Stanley Curtis. 0787-0655010 As stated, he is partially
deaf so may not hear the phone some times. If I can be of
further assistance, please do not hesitate to call me. Thanks for your help. Regards, John Bates 03/11/2016: From: Kaunchita
Maudhub Sent: 03 November 2016 10:13 To: Jean Barton Subject: FW: Contact phone
number for Mr Stanley Curtis Dear Jean, We received a phone call
from a Mr John Bates on behalf of his friend Mr Stanley Curtis. He explained
that Mr Curtis is 83 and having to attend court to give evidence against a
male named simon Cordell who verbally abused him.
We are aware of simon Cordell as Steve/Pat obtained
an ASBO against him for illegal raves etc. I believe he is also a council
tenant (I need to check) Could you initially contact
Mr Curtis - obtain his address and the reasons he is going to court? Also
ascertain what support he needs. It is not an open case as such but depending
on your findings we 37 Wednesday to check it has been finalised. I will update
you as soon as CPS contacts Witness Care. Kind regards, Thomas. From: Thomas.Jones@met.pnn.police.uk mailto: Thomas.Jones@met.pnn.police.uk Sent: 15
November 2016 11:56 To: Jean Barton Subject: R v CORDELL - UPADTE from WITNESS CARE Hello Jean, CPS has not confirmed the taxi yet. I have a close eye on
the case, with a view that we have till tomorrow - 16:00hrs - to obtain this
information. As soon as CPS responds I will contact you. Regards, Thomas. Thomas JONES | Witness Care Officer | Camden &
Islington CJU I Holborn Police Station Met Prosecutions Crime I Met Phone
746339 | Telephone 0208 733 6339 |Facsimile 746391 (0208 733 6391) | Email thomas.jones@met.police.uk Camden
Police - Reducing Crime, Serving Camden I received a call from Thomas Jones - Witness Care he
advised that the CPS have dropped the case of Curtis v Cordell. Reason - Not
enough evidence to provide a realistic prospect of any conviction. In further
discussion Thomas said DC Campbell was of ill - has now returned; however, he
said he will contact Mr Curtis in relation to the current position of the
matter. I asked Tom if the CPS will be writing to Mr Curtis directly - he
said they should to advise accordingly. Tips given to report further
incidents and keep records. 16/11/2016: 16/11/2016: 16/11/2016: Visited Christine (flat 97 Burncroft Avenue) and Karen
(flat 105). Christine stated that she witnessed the September when Mr Cordell
threatened Mr Curtis. She stated that she was with her neighbour Karen when
they heard Mr Cordell shouting and as they came out to see what was
happening, she saw Mr Cordell shouting at Mr Curtis. She alleged that he was
shouting abuse and threats and that Karen told him to leave Mr Curtis alone,
that he is an old man. Mr Cordell then started shouting abuse and threats at
Karen. Christine stated that she is not prepared to give a statement and that
she will not keep incident logs. We then met with Karen outside the block. She stated that
she and Christine witnessed the incident that happened in September. She
stated that Mr Cordell was shouting abuse and threats at Mr Curtis and that
she told him to leave Mr Curtis alone as he is an old man and that Mr Cordell
then turned against her and started threatening her. She stated that she is
not afraid of him when she is on her own, that her only concern is that she
is looking after 2 very vulnerable children and she will not be able to defend
herself and them if Mr Cordell was to attack her when she is with them. She
is happy to make a statement and will log any further incidents. Visited Mr Curtis and Karen to hand deliver incident
diaries. Copy of the letter sent to Mr Cordell giving him until 25/11/2016
to remove the CCTV he installed on the internal communal door attached. 07/12/2016: 09/12/2016: 14/12/2016: 09/01/2017: 10/01/2017: 10/01/2017: Joint home visit conducted with Lemmy. Mr Curtis said
that he has had no further problems from 38 Page 6 of 6 Simone Cordell however, he
was aware of altercations between Simone Cordell and other residents in the
block. Mr Curtis said he will still maintain his own logs and call the police
and the council if necessary. The camera directly outside of Simone Cordell
flat has been removed however, we notice that there was a camera in the
communal area pointed toward the staircase - we need to find out who the
camera belongs to. |
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Re: CCTV Camera on
inner Communal/fire Door |
18/11/2016 |
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39 ENFIELD Connected ENFIELD) Council! Simon Cordell 109 Bumcroft Avenue Enfield Middlesex EN3 7JQ Sarah Fletcher Neighbourhood Officer the Edmonton
Centre, 36-44 South Mall, Edmonton London N9 OTN Sarah. Fletcher@enfield.gov.uk 0800 40 80 160 18th November 2016 Dear Mr Cordell, Re: CCTV camera on inner communal/fire door It has been brought to my attention that you have fitted
a security camera onto the inner communal / fire door on the ground floor of
our building. This is in breach of tenancy conditions as it has been fitted
without permission. Please arrange for the camera to be removed by
Friday 25th November 2016. Failure to remove the camera by this date will
result in the Council arranging for the removal of the camera and carrying
out any necessary repairs to the structure of the building for which you will
be charged and we may take action against you for breach of tenancy
conditions. • 1; Please contact me on or before 5.00pm on Friday
25th November 2016 to advise that the camera has been removed or we will
proceed with the action as advised above. Yours Sincerely, (?) If you need this document in another language or
format call Customer Services on 020 8379 1000, or email enfield.council@enfield.gov.uk |
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95 |
Markandu Mathiyalakan Enfield Council
History |
DATE(S) 40 A 06/08/2016; B 05/08/2016; X2 -- 41 C 06/08/2016; D E 17/10/2016; F 17/10/2016; G 17/10/2016; H 17/10/2016; I 20/10/2016; J 26/10/2016; K 01/11/2016; L 02/11/2016; M 11/11/2016; X11 -- 42 N 28/11/2016; O 06/12/2016; P 06/12/2016; Q 07/12/2016; R 08/12/2016; S 22/12/2016; T 10/01/2017; U 16/01/2017; V 24/01/2017; X9 |
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95 Info |
40 Page 1 of 3 CASE HISTORY, Case17834 Markandu
Mathiyalakan Burncroft Avenue 117 EN3 7j GENERAL Active, Interview with
Victim Involved Persons CLIENT (VICTIM) Mr Markandu
Mathiyalakan, Relationship to Cases Incidents in which Person is involved:
Client (Victim) in CASE 17834 INCIDENT: SINCE 06 Aug 16 - Threats and
intimidation (General) Current address: 117
Burncroft Avenue, Enfield, EN3 7JQ Main phone: 07891740939 Gender: Male Ethnic origin: Unknown Appearance: Male, Unknown, CLIENT (ACCUSED) Mr Simon
Cordell: Client (Accused) in CASE 16175 Relationship to Cases:
Client (Accused) in CASE 17753 Client (Accused) in CASE
17818 Client (Accused) in CASE
17834 Incidents in which Person
is involved: Witness: COMPLAINT: NO SPECIFIC DATE - Threats and intimidation
(General) Witness: INCIDENT: SINCE 05 Oct 16 - Threats and intimidation (General) Witness: COMPLAINT: NO
SPECIFIC DATE - Making threats Witness: Current address: 109
Burncroft Avenue, Enfield, EN3 7JQ Main phone: 020 8245 7454 Gender: Male DOB: 26/01/1981 Age band: 35-44 Ethnic origin: White/Black
Caribbean Home visit to Ms Deborah
Andrews flat. Attendees Dawn Allen TMO and CPN Bola Quadri Home visit to Ms
Andrews advised that her neighbour at number 109 has for the past few months
harassed, intimidated, stalked her and made a life a complete misery. He
continuously plays loud music, bangs on her ceiling and door alleging that
she is monitoring his movements in his flat. She feels petrified by his
presence and as a result refused to leave her flat for fear bumping into him
on her way out. She has 41 Page 2 of 3 missed a few appointments
with her social worker as a result, she has now been subjected to making home
appointments pending the time this matter is resolved. She explained that
they use to be acquaintances before the relationship went sour. She believes
the Notes about this person whole problem started when
he claimed the decoration in his flat was damaged as a result of a
leak coming from her flat. She confirmed that she had a leak from her
overflow a few months ago which has since been repaired but, the damage
alleged had occurred. Appearance: Male,35 yrs. old, White/Black Caribbean, History 06/08/2016: Threats and
intimidation, Date reported: 17/10/2016 Threats and intimidation
(General) Letter received from
complainant via MEQ alleging that another resident who is drug addicted has
been aggressively demanding money, making threats and exhibiting threatening
behaviour towards him/his wife. Complainant requesting action be taken
against Waltham Forest District Council and the police. (Complainant is
living in a leasehold property - accommodation provided by Waltham Forest?).
Perpetrator identified as living on ground floor but door number not
specified. Referral Details 17/10/2016: Organisation making
referral: Housing Anti-Social
Behaviour Response Team History 17/10/2016: Contact
Complainant, 17/10/2016:
Contact Complainant, 17/10/2016: Contact
Complainant, We discussed the complaint;
confirmed that the perpetrator was Simon Cordell at 109 Burncroft Avenue;
confirmed that complainant is housed in temporary accommodation by Waltham
Forest District Council and has been trying to report issues to them and
police; Issues have been going on for some time and include:
intimidating/threatening behaviour, aggressive demands/threats for money,
tyres slashed, swearing/name calling etc. 20/10/2016: Response sent to Members Enquiry
- no prior reports received from Complainant - may have been reporting to
Waltham Forest District Council? Contact information requested for
complainant in order to investigate further. Contact number subsequently
provided. 26/10/2016: Update Complainant, Follow on action from
Contact Complainant 01/11/2016: Update
Complainant, Follow on action from
Contact Complainant 02/11/2016: Update
Complainant, Follow on action from
Contact Complainant 11/11/2016: Interview
Complainant, I interviewed the Complainant.
He reported that the issues have been ongoing for about 18 months (He, his
wife and daughter have lived at Burncroft Avenue in temporary accommodation
provided by Waltham Forest DC for 2.5yrs). Please see attached notes of
interview - The complainant is really 42 frightened for his family -
Mr Cordell is very aggressive and has previously kicked him in the nose/face
and threatened to hit him with a piece of wood; his wife is so scared that
she accompanies him to work and waits in the car with their daughter for his
shifts. 28/11/2016: Copy of the letter sent to
Mr Cordell giving him until 25/11/16 to remove the CCTV he installed on the
internal communal door attached. 06/12/2016: 06/12/2016: 07/12/2016: 08/12/2016: 22/12/2016: 10/01/2017: 16/01/2017: -- 24/01/2017 |
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Sarah Fletcher
Neighbourhood Officer the Edmonton Centre, 11/11/2016: Interview
Complainant / Notes |
11/11/2016 |
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43 “Hand Wrote Notes” 43 “Hand Wrote Notes” 44 “Hand Wrote Notes” |
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133 |
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134 |
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135 |
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136 |
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137 |
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138 |
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139 |
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140 |
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141 |
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145 |
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148 |
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149 |
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150 |
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155 |
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156 |
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157 |
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158 |
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159 |
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160 |
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161 |
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162 |
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164 |
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166 |
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167 |
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169 |
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170 |
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172 |
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174 |
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175 |
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176 |
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177 |
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178 |
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179 |
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180 |
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181 |
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182 |
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183 |
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184 |
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185 |
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186 |
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187 |
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188 |
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189 |
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190 |
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191 |
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192 |
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193 |
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194 |
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195 |
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196 |
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197 |
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198 |
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199 |
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200 |
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201 |
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202 |
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203 |
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204 |
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205 |
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206 |
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207 |
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208 |
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209 |
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210 |
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211 |
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212 |
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213 |
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214 |
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215 |
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216 |
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217 |
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218 |
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219 |
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220 |
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221 |
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222 |
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223 |
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224 |
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225 |
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226 |
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227 |
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228 |
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229 |
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230 |
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231 |
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232 |
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233 |
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234 |
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235 |
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236 |
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237 |
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238 |
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239 |
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240 |
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241 |
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242 |
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243 |
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244 |
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246 |
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247 |
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248 |
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249 |
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