Page 400 - Pages from Main Additional Emails Updated

duty so I could not speak to them and Kelly Tiller was saying unless I could
prove I did not have any tools in my van then the insurance policy would be
cancelled which was very unfair as I had done nothing wrong I new I never
had any tools.

But I also asked Kelly Tiller did the police tell her what tools was meant
to be in my van, to which she said no. KGM was not even aware I had
mechanics trade on my policy so if my mechanics tools had been in my van at
the time my insurance would still have been cancelled which to me what was
the point in having insurance?

I then spoke to a wonderful operator at the police when I called told her
what had gone on and was told by her to go to the police compound as when
any vehicles are taken there they have to do a full list of items that are
in the vehicles as they are in fact legible if something goes missing. Over
that weekend I sent emails to the compound and forwarded them to Broadsure
as my insurance was due to be cancelled on the Monday. On Monday I got an
email from Broadsure direct asking me to go to the compound as Kelly Tiller
had no luck getting a reply from them also, and once there to call Kelly
Tiller due to the time on the Monday I got the email it would have been to
late to go the compound and get a call to Kelly Tiller as she would have
ended work for that day so I sent an email saying I would be going there
early the next morning.

I went the next day and asked to speak to the manger of the compound who in
fact looked up my van and said nothing was in there, there was not tools I
called Kelly Tiller and the manager of the compound spoke to her and
confirmed there was nothing in the van when it was taken there by police and
that I had put thing in the van when I had taken it out of the compound.

At this point Kelly tiller believed me and said the policy would not be
cancelled. But on my way back from the compound driving my phone ring and I
stopped to pick it up and it was Broadsure direct saying my policy had in
fact been cancelled I was very upset at this and told them what had
happened, I was asked to hold on they was called KGM back and would call me
right back. I waited till Broadsure direct called me back and confirmed my
insurance policy had not been cancelled then drove home.

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