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FW: MT3574694 Simon Cordell->S Cordell 300115.pdf



















                         Mr Simon Cordell
                         109 Burncroft Avenue
                         Enfield
                         Middlesex
                         EN3 7JQ



                        30 January 2015


                        Dear Mr Cordell


                        RE: Letter of Indemnity - Policy Number MT3574694

                        We would confirm that the policy above was incepted at 00.01 AM on the 23/2/13 and was
                        in force until Midnight on the 22/2/14 when it lapsed.

                        The policy is a Road  Risks Motor Trade  only,cover was Comprehensive  with the use
                        permitted of Social Domestic and Pleasure and  for Motor  Trade purposes only. Drivers
                        under this policy were restricted to Mr Simon Cordell only.

                        The vehicles covered at inception of the policy were –
                           •  Ford Zetec registration MA47LDY
                           •  Ford Transit registration CX52JRZ
                        On the 8/4/13 at 11.05am the following vehicle was added to the policy –
                            •  Renault Clio registration NA57LDY.
                        We understand that Mr Cordell was subjected to a number of Police stops during the policy
                        period whilst driving these vehicles. The stops were due to these vehicles not showing as
                        insured on the Motor Insurers Database (MID). We would confirm that it’s a requirement
                        for Motor Insurers to upload details of all insured policies & vehicles to the MID, the targets
                        set are 95% of policies to be on the MID within 14 days for Motor Trade policies and 95%
                        of vehicles to be on the MID within 21 days for Motor Trade. Accordingly we can note that
                        whilst this database is very effective, it’s not real time and not 100% accurate.

                        We have carried out an investigation to understand why Mr Cordells vehicles were not on
                        the MID leading to these Police stops. It has been established that there is a “bug” in our
                        system when copying and pasting a registration with a space in it into the policy record,
                        that results in an unsuccessful upload to the MID. It does not happen when we receive

                     KGM Motor Insurance  T +44 (0)20 8530 7351  Registered in England and Wales No 01514453
                     KGM House            F +44 (0)20 8530 8547  Registered Office Gallery 9 One Lime Street London EC3M 7HA
                     14 Eastwood Close    T +44 (0)844 412 6412 Claims  KGM Motor Insurance is a brand name for business written by
                     South Woodford       F +44 (0)20 8530 7037 Claims  Syndicate 260 which is managed by Canopius Managing Agents Limited
                     London E18 1RZ       www.kgminsurance.co.uk  Authorised by the Prudential Regulation Authority and regulated by the
                     UK                   www.canopius.com     Financial Conduct Authority and the Prudential Regulation Authority





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