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Thank you for the email it is not my intention to go to court yet.

But due to the mess up with my insurance from KGM my driving licence has been very badly damaged and I
have suffered due to the insurance I had with KGM not showing up on the Police MID database. This in turn
made me keep getting pulled by the police on the week days it was not so bad as I always had to carry my
insurance policy and showed the police and they called my insurance company. But at the weekends due to
the insurance company being closed the police could not confirm I had insurance so my vehicles were sized
which in turn I suffered with the cost to take my vehicles out of the police compound and wasted my time
having to go to the compound when there should have been no need. Also it caused me problems getting
home after the police sized my vehicles. I am out of pocket of around £1700.00 just for the cost to get my
vehicles out of the compound this is without everything else that has lead on due to it showing I was not
insured.

I have had to go to a number of court cases just to prove I had insurance and then there have been cases
where I have had no summons from the police so could not file I was pleading not guilty so they found me
guilty when I did not even know there was a court case going ahead.

This has put points on my driving licence and fines and I have been banned from driving. I have had to spend
my time to get the cases reopened once I new about them also.

In addition, there was one case when the police lied to my insurance company that I had tools in my van
which I did not. Which I had to spend more of my time to prove to KGM that in fact there was no tools in my
van as my insurance was getting cancelled for no good reason. I done this by way of having to go to the police
compound as when any vehicle is impounded they have list everything that was in the vehicle. When I got to
the police compound I spoke to a manager who confirmed there were no tools, and a telephone call was
made to Kelly Tiller at KGM and she spoke to the manager and he confirmed to her there was no tools when
the van was taken into the police compound or when it was removed from the police compound.

I new this case would go to court as the police office had in fact tried to make my insurance void, so I put in
Subject access request under the Data Protection Act 1998 to be able to get the information I new I would
need. KGM done nothing about this I did not get one reply from putting 3 Subject access request under the
Data Protection Act 1998 this was going back to Nov 2013. this case was heard at court and due to not having
the information I needed to prove the police office was not telling the truth I was found guilty and disqualified
from driving for 6 months due to repeat offending of no insurance. I have appealed this as I was insured but
need the data which KGM hold to prove this, But they will not give me it. This case is due to go to the crown
court I have not got a date yet but if I can get the information to the CPS it will not need to go to appeal. I
have asked KGM again in Nov 2014 for the information and written what would be needed just for this case,
and they still have not sent it and I being asked for information.

ATM as it stands KGM have failed to comply with 3 Subject access request under the Data Protection Act
1998, and follow the correct protocol for acting on a Subject access request under the Data Protection Act
1998.

All this is having a huge impact on my life not being able to drive due to points on my driving licence which in
fact was clean now I have such a mess to sort out just to get all of this sorted when I was in fact insured and
had paid for my insurance and have done nothing wrong.

Yes I am very upset over all of this and KGM is not helping I have been asking and asking and getting no where
I should not be going through this. Yes I do want my money back I have lost but right now I want these court
cases to be dealt with and for my driving licence to go back to being clean with no points this is the most
important part for me but KGM does not seem to understand this and this is upsetting me even more, the
insurance I took out with KGM has turned into a nightmare and I don’t know when this is going to end and
they are going to deal with this matter so I can clear my name with DVLA and the courts.
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