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Home visit to Ms Andrews advised that her neighbour at number 109 has for the past few
months harassed, intimidated, stalked her a11c made a life a complete misery. He
continuously plays loud music, bangs on her ceiling and door alleging that she is
monitoring his movements in his flat. She feels petrified by his presence and as a result
refused to leave her flat for fear bumping into him on her way out. She has missed a few
appointments with her social worker as a result, she has now been subjected to making
home appointments pending the time this matter is resolved. She explained that they use to
be acquaintances before the relationship went sour. She believes the whole problem started
when he claimed the decoration in his flat was damaged as a result of a leak coming from
her flat. She confirmed that she had a leak from her overflow a few months ago which has
since been repaired but, the damage alleged had occurred. Ms Andrews also recalled an
incident when the perp spat in her face. Ifs been one issue after the other she advised the
recent event which took place a week ago. She was on her way out to attend her
appointment with her CPN when he apprehended her and threatened to kill her. She was
pretty shaken from the incident that instead of
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attending her appointment, returned home immediately. She advised that she contacted the
police but, wasn't taken seriously as they assumed, she was drunk at the time of the call.
She advised that she wasn't in the list drunk but, just the way she spoke due to her
condition. She still wasn't taken seriously and had to abandon the call. She found this very
frustrating and advised that it was not the first time this would happen to her. Her CPN also
confirmed her statement and expressed her dissatisfaction at the way she was treated. Ms
Andrews felt completely let down by the police and became frightful for her safety
especially, as she knows the perpetrators has shells in his flat. I observed in her flat that her
floors were very creaky, I was made aware by Dawn that most of the flats in the block are
like that. Unfortunately, the creakiness exacerbates the noise level in the flats and cause
more problems than usual. I advised that I will contact the police to make further enquiries.
I will also contact MHT to enquire if Mr Cordell is known to them. At some point the
perpetrator will need to be interviewed and a warning letter issued on him. I will contact
the repairs team and try to arrange a surveyor to visit her flat and see what assistance can
be offered I further advised that her case will be investigated and an officer will get back to
her to discuss further with her. Her CPN and TMO will be kept informed of updates Bola
Quadri has already put in place a safe guard alert.
X 2

04
Stage 5
The Enfield Councils History FOI Indexed
Stage 5
Deborah Andrews / Enfield Council Case History
Page Number: 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,
DATE(S);
G) 23/09/2015
H) 23/09/2015
I) 23/09/2015
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The Enfield Councils History
FOI Indexed