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I do not think it is right that KGM are doing this with my no claims, KGM has made one
phone call to me about a claim on the
14/09/2013
where I told them, I would send the invoice for the van, since this time I have not had one
single letter to say they did not get the invoice, or any letters about this so-called claim for the
14/09/2013
and this is nearly 6 months old now. How can it be I have not had one single letter yet now
my insurance is due to be renewed they bring up this and this is nearly 6 months down the
line and I have heard nothing about this claim since I talked to someone from KGM on the
phone back in
Sep 2013?
I have still not had any letters about the subject access request under the data protect act
1998, and the letter I emailed yourself to send over to KGM on the
26/11/2013
at 15.46 and will now be taking this up with the ICO. I have never had so many problems
with an insurance company in my life then what I have had in the past year with KGM, and
will be taking this up with the insurance ombudsman I have already spoken to them and they
are very shocked at what I have told them and that is not all of it, they have asked me to write
it all down and send it to them by email which I will be doing. There should be only one
thing that is outstanding and that is the issue for the 09/12/2013, I have made 3 calls to the
claim line to inform them what happened and yes there is a claim which was not my fault
being addressed. I am at this time waiting for someone to contract me about this matter as this
is what I was told the last time I made a call about it. Could this be looked into also so I know
that it is being addressed in the correct way and I am not just waiting for someone to contact
me and this does not happen as I would like to get this addressed as soon as possible so that
KGM will see this claim was not my fault. I would like to get insured yet for the past days
have not been able to do so as I am waiting for information on a quote and also to hear back
about what KGM is doing with my 10 years no claims which was protected. I have been with
Broadsure for a few years now and have never had any problems with you.
Simon

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The Enfield Gov / Email’s Issue:
231. Lorraine Cordell _Re_ Simon Cordell Doctors
/ Page Numbers: 542,
From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
Sent: 25 February 2014 11:01
To: 'JOSEPHINE WARD'
Subject: RE: Simon Cordell Doctors
Attachments: Meds-from-doctor.pdf
Hi Josey
Simon has just come from the doctors; his doctor is referring him to the hospital and has
started him on tablets please see attached. His doctor said if you need a letter then can you
write to them.
Lorraine

Si Note:
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