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in place so that this can be handled in my absence. Finally, I would advise that the formal
               Data Subject Access Request you previously made has gone to our Data Protection Officer.
               He is aware that I have already provided the Indemnity Letter and some key call recordings to
               assist you. They are dealing with your request and he has asked that I send you his initial
               response, I have pasted this in below for your information –
               Dear Mr Cordell
               Further to your ongoing correspondence with Peter Wood in our Motor Operation, your
               request for information has been passed to me and whilst I can see we have fulfilled that
               request in part by sending you specific data, we would like to fulfil the element of your
               request which is a Subject Access Request. We apologise that this element of your request
               was not dealt with as quickly as it should have been. Accordingly, we will now gather
               relevant data and write to you with the results of that data gathering exercise as soon as
               possible. As Peter has already communicated, we will charge no fee for this request on this
               occasion. Please do not hesitate to contact me if you have any queries.
               With kind regards
               Paul Donovan
               Global Data Protection Officer | Canopius Holdings UK Limited | Gallery 9 | One Lime
               Street | London | EC3M 7HA
               D +44 (0) 20 7337 3796 | M +44 (0) 7584 102572 www.canopius.com
               I trust that’s everything for now, have a good weekend and no doubt we will be in contact
               soon. If you need anything else, just shout!
               Regards
               Peter Wood
               UK Specialty Operations Manager |
               UK Specialty Division of Canopius Group
               KGM House | 14 Eastwood Close | London | E18 1RZ
               1524,
               D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com
               From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
               Sent: 02 February 2015 15:08
               To: Wood, Peter
               Subject: RE: MT3574694 Simon Cordell
               Dear Peter
               Thank you for the reply to my email Yes, the below would cover everything I feel, so if you
               can go ahead and do this, I would be most grateful. As said, I just do not want any way that
               the CSP and Court could have any confusion with anything.
               Regards
               Lorraine
               From: Wood, Peter [Mail To:Peter.Wood@canopius.com]
               Sent: 02 February 2015 14:56
               To: Lorraine Cordell
               Cc: Austin, Andrew
               Subject: RE: MT3574694 Simon Cordell
               Dear Lorraine,
               Thanks for your comments, don’t worry I want to get this resolved as much as you and
               Simon, it’s taken far too
               long already, so before I send an amended Indemnity Letter (LOI) please confirm my
               understanding as listed
               below –
               •  I will amend the registration of the Ford Zetec to show MA57LDY. Broadsure originally
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