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monitoring his movements in his flat. She feels petrified by his presence and as a result
                 refused to leave her flat for fear bumping into him on her way out. She has missed a few
                 appointments with her social worker as a result, she has now been subjected to making
                 home appointments pending the time this matter is resolved. She explained that they use to
                 be acquaintances before the relationship went sour. She believes the whole problem started
                 when he claimed the decoration in his flat was damaged as a result of a leak coming from
                 her flat. She confirmed that she had a leak from her overflow a few months ago which has
                 since been repaired but, the damage alleged had occurred. Ms Andrews also recalled an
                 incident when the perp spat in her face. It's been one issue after the other she advised the
                 recent event which took place a week ago. She was on her way out to attend her
                 appointment with her CPN when he apprehended her and threatened to kill her. She was
                 pretty shaken from the incident that instead of attending her appointment, returned home
                 immediately. She advised that she contacted the police but, wasn't
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                 taken seriously as they assumed, she was drunk at the time of the call. She advised that she
                 wasn't in the list drunk but, just the way she spoke due to her condition. She still wasn't
                 taken seriously and had to abandon the call. She found this very frustrating and advised
                 that it was not the first time this would happen to her. Her CPN also confirmed her
                 statement and expressed her dissatisfaction at the way she was treated. Ms Andrews felt
                 completely let down by the police and became frightful for her safety especially, as she
                 knows the perpetrators has shells in his flat. I observed in her flat that her floors were very
                 creaky, I was made aware by Dawn that most of the flats in the block are like that.
                 Unfortunately, the creakiness exacerbates the noise level in the flats and cause more
                 problems than usual. I advised that I will contact the police to make further enquiries. I will
                 also contact MHT to enquire if Mr Cordell is known to them. At some point the perpetrator
                 will need to be interviewed and a warning letter issued on him. I will contact the repairs
                 team and try to arrange a surveyor to visit her flat and see what assistance can be offered I
                 further advised that her case will be investigated and an officer will get back to her to
                 discuss further with her. Her CPN and TMO will be kept informed of updates
                 Bola Quadri has already put in place a safeguard alert.
                 Thank you
                 Dolly Ogunseye
                 Anti-Social Behaviour Officer
                 Housing Anti-Social Behaviour Team
                 X3
                 --

               03
               Stage 5
               The Enfield Councils History FOI Indexed
               Stage 5
               Deborah Andrews / Enfield Council Case History
               Page Number: 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,
               DATE(S);
               E) 24/01/2017
               F) 23/09/2015
               Page 3 of 21

                 The Enfield Councils History
                 FOI Indexed
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