Page 260 - 6. 2016 Diary 1st half New 26-05-21 No Table
P. 260

Mother: Oh, so you are Louise brown can you tell me why you have not responded to my
               formal complaint I sure you have and I know.
               "Muttering" and I have not deleted them err, yet in another email you will have a response
               fast and directly, but it is still going on now and it is now February and sill nothing.
               Marry: No response.
               Louise Brown: It can take up to four months later.
               Mother: Yes, I Know.
               Louise Brown: Any way.
               Mother: And I have even been up because he has knocked on her door a few times when she
               was bad and really banging the council has
               "Muttering" So that you do not hear it so badly, so bad when she is constantly, banging.
               Mother: I mean, even the other day he had his entire bathroom ceiling flooded, and it
               knocked his entire electric out and he had to call the Emergency.
               Louise Brown: Yes, the Emergency.
               Mother: And he went upstairs to say to her you have got a leak, and it is all Flooding through
               my bathroom then and then the council come out and then she well it seems she has cleaned
               the mess up.
               Louise Brown: Hmm.
               Mother: And they have re-laid the whole of her pipes like they have re-laid his heating
               because they were having issues with the heating systems, so they re-laid the pipes over the
               wall.
               Katie: You can see them on the walls over there.
               Louise Brown: Yes.
               Mother: And he turns around, and they turned around, then they phoned me, and they said
               has the ceiling dried out yet as they had to disconnect the whole light.
               Simon: My bathroom light is disconnected right now.
               Mother: And.
               Louise Brown: Yes.
               Mother: And then I contacted them back the next day, and I said to them the ceiling is still
               too wet to re connect that back up it would be dangerous.
               Katie: So is there still no electric in the bathroom.
               Mother: And I said you will need to leave to your going to need to let it dry out before you
               come and reconnect it back up, then I got a phone call from them say now they believe the
               leak is coming from 117 that is the third floor up.
               Mother: Because it is privately, leased, and their going to come down and speak to Simon
               today, so I said OK, no problem because they have then got to pay for the
               damage that got then done.
               Louise Brown:
               Mother: Err so the people from 117 come down and they said we have got no leak
               we have had someone come in and check and there is no leak.
               Katie: Simon.
               Doctor: See you
               END of Conversion of Audio Transcripts:
               A copy of the footage is available at request.

               4
               The Doctor’s Folder / pub Book Issue: 1!
               Notes From the: 09/02.2016
               Date of initial referral: 21/01.2016
               Date of assessment: 03/02.2016
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