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my son has been left in. which has said it is affecting his heath. I cannot understand why
nothing is being done and more time is being asked for yet no updates given to the situation
my son is being left in. Or is it the case nothing is going to be done to move my son and he is
just going to be left where he is to suffer even more?
2667,
I would be most grateful for an update.
Regards
Lorraine
-----Original Message-----
From: Lorraine Cordell [mailto: lorraine32@blueyonder.co.uk]
Sent: 13 December 2016 13:16
To: 'complaints and information'
Subject: RE: CRM COM 1885 Simon Cordell Formal Complaint 24/11/2016
[SEC=OFFICIAL]
Dear Daniel
Thank you for the update but why has this taken so long to arrange?
if you knew the senior Manager within the Housing Neighbourhood Team was going to be
needed to address this then why was this not already started?
My son is being left in a situation he should not be with no update as to if the housing is
doing anything at all to address moving him. I think my son has already suffered enough
which has caused his heath to go downhill and this cannot be allowed to go on any longer.
Will I also be invited to go to this meeting to see what is being said about my son and what
will be done after all this meeting is about my son so feel someone with my son's interest
should be there. As so far it seems everything is being blamed on my son when my son has
done nothing wrong. I do know there are issue that do need to be addressed but leaving my
son in a place he does not feel safe in and has suffered since 2014 is not acceptable. Also, I
still have not heard anything from the people that are meant to be dealing with the subject
access request. I am not sure if a payment will be needed to process this or if not, if the data
has started to be processed so I will get all data. Could you please update to this?
Regards
Lorraine Cordell
-----Original Message-----
From: complaints and information
[mailto:complaintsandinformation@enfield.gov.uk]
Sent: 13 December 2016 11:32
To: joan@joanryan.org.uk
lorraine32@blueyonder.co.uk
joan.ryan.mp@parliament.uk
Chief Executive
Sarah Fletcher
Cc: Lemmy Nwabuisi
Sally Mcternan
Ray James
Subject: RE: CRM COM 1885 Simon Cordell Formal Complaint 24/11/2016
[SEC=OFFICIAL]
Classification: OFFICIAL
Dear Lorraine,
Just to keep you updated on your complaint, I wanted to let you know that a senior Manager
within the Housing Neighbourhood Team will be meeting with the Community Safety Team
later this week to discuss the issues in your complaint. Those teams will be working closely

