Page 1465 - 7. 2016 Last three months the 10 - 11 - 12 No Table
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3. Allegations of Anti-Social Behaviour You referred to alleged issues that your son was
               having with his neighbours; however, you· did not specify which neighbours and or provide a
               specific time frame when these complaints were made. We have checked our records since
               4th August 2015 and found two records of telephone complaints received from your son. One
               on 20th August 2015 and again on 26th January 2016 which related to noise and the issues he
               was having with a neighbour. These concerns were dealt with at the time by relevant officers.
               We note your comment that your son has been a tenant for many years and that there have
               been no complaints about him until the publication of the ASBO against him on 4th August
               2015. However, our records show that since your son's tenancy began on 14th August 2006,
               there has
               been at least one previous complaint against your son from another neighbour prior to the
               ASBO. We are aware of the alleged incident that happened on 4th October 2016 as this was
               reported to us and this will be addressed separately as part of ongoing Anti-Social Behaviour
               investigations. We note your comments regarding the police and must advise that you take up
               any issues with the Independent Police Complaints Commission. We also note your comment
               regarding an alleged incident on 14th August 2016. This was not reported to the Council and
               should be a matter for the police. We note your comment that your son is scared to go home
               due to the alleged issues with his neighbours. Regarding the allegations of ASB against your
               son and the issues regarding his dog, we note your comment that you do not think it is
               justified to attend the meeting with Lemmy Nwabuisi prior to your formal complaint being
               addressed. We note your comment that you have been advised by a solicitor to wait for the
               SAR. We also note your comments
               2692,
               in relation to the letter sent by Lemmy Nwabuisi on 29th November 2016 regarding reports
               of anti-social behaviour made against your son by his neighbours and that you will address
               these once the SAR is received. Please note that these allegations are serious breaches of
               tenancy conditions and will be addressed separately as part of an ongoing investigation. We
               have attempted to meet with your son to discuss the allegations made against him and give
               him the opportunity to respond. It is important that these issues are addressed and another
               meeting will be arranged to facilitate this in due course.
               4. Subject Access Request (SAR) The SAR that you have submitted is being responded to
               separately In accordance with required timescales.
               5. Communications
               We are aware that you left messages for Sarah Fletcher on three occasions between 16 and 21
               November 2016 and she was not available at these times. We confirm that she spoke directly
               with Mr Simon Cordell by telephone on 22nd November 2016.
               6. Housing Options As a single resident living in a one-bedroom property, the Council
               considers that you   son is suitably housed. We do not have sufficient evidence in relation to
               your son's allegations of anti-social behaviour
               against his neighbours to be able to refer him for a transfer on the housing register.
               He can make an on line application himself to be placed on the housing register by visiting
               the Council Housing pages of the Enfield Council website at www.enfield.gov.uk. His
               eligibility for transfer will then be assessed by the Housing Options team in accordance with
               Council policy and they will advise whether his application is accepted. Alternative options
               to move are available to him through the mutual exchange scheme, where tenants are able to
               swap their home with another tenant, and the fresh start scheme, where tenants can be
               supported in moving to a private rented home. Further information can be found online using
               the URLs below:
               2693,
               www.homeswapper.co.uk.
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