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his neighbours. File note of the telephone
                 conversation attached.
                 21/02/2017: 21/02/2017: Contact Complainant,
                 Follow on action from
                 20/03/2017:
                 I visited 109 Burncroft Avenue on 17/03/2017 to
                 hand deliver to post a letter through Mr Cordell's
                 door and as I got into my car to drive off after posting
                 the letter, Mr Cordell ran after me shouting and
                 screaming abuse. I did not stop to speak to him, and
                 he ran after me until I turned left into Green Street.
                 As he was running after my car, he was shouting at
                 people passing by to stop the car.
                 By the time I returned to the office, Mr Cordell had
                 telephoned me several times. I telephoned him back
                 and he wanted to know whether I was the person that
                 posted a letter through his letterbox and I said yes.
                 He asked why I did not stop when he ran after me
                 and I told him that I had another visit and did not
                 have the time to stop and talk to him. He stated that
                 he will not attend the meeting at the Civic Centre or
                 any of the council and that I should come to his flat. I
                 offered to have the meeting at a neutral venue like the
                 local library or even at his mother's house, but he
                 refused and shouted to shout abuse and accuse me of
                 taking sides with his neighbours. He denied doing the
                 things that he is accused of doing and stated that he is
                 the victim and that the council have refused to deal
                 with his complaints against his neighbours. He stated
                 that he has been suffering noise disturbances from his
                 neighbours since he moved into his flat and that the
                 council have refused to deal with it. He alleged that
                 the council is conniving with the police to victimise
                 him and threatened to put in a complaint - against
                 me, He continued shouting abuse and will not let me
                 say a word, I then advised him that I will have to
                 terminate the conversation as we were getting
                 nowhere.
                 05/05/2017:
                 Mr Mathiyalagan telephoned me to report that Mr
                 Cordell went to his fiat while he was at work and his
                 wife was at home with his cousin and daughter and
                 started to bang on his door and shout abuse and
                 threats. He stated that he was at work and was scared
                 for his wife and daughter. I advised him to call the
                 police.
                 08/05/2017:
                 Mr Mathiyalagan telephoned to report an incident
                 that happened this morning as he was leaving the
                 block to go to work. He stated that as he walked
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