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Property to enable the Claimant to carry out
                 routine and maintenance inspections.
                 Background
                 3.     The Defendant is a secure tenant of Flat
                 109 Burncroft Avenue, Enfield EN3 7QJ.
                 4.     I first visited this property in the morning
                 of 12 July 2017 at 11.00 am after complaints
                 where made from the tenants at Flat 117 regarding
                 the low pressure of their water supply. I knocked
                 on the Defendant's flat at 109 but there was
                 initially no answer, I had noticed that the front
                 entrance door to the property was unlocked and
                 slightly open; I could also hear a dog barking
                 which appeared very aggressive. I shouted
                 through the open door and explained that I needed
                 to come to his property and check the water tap
                 but he refused to come to the door. The Defendant
                 was shouting and swearing at me to go away. At
                 that time, I had immediately backed off and called
                 the Claimant’s call centre who then called his
                 mother Ms Lorraine Cordell, on my behalf who
                 then attended the Defendant’s Property with her
                 brother. The Defendant’s still refused access and
                 was extremely vocal and so that visit did not
                 proceed but was re-scheduled for Thursday 13
                 July and then changed to Monday 17 July as his
                 mother was not available.
                 5.     On 12 July 2017 at 5.39pm, I received
                 calls from both the Leaseholder and the Managing
                 Agents of Flat 117 advising that their tenants’ (Mr
                 and Mrs Mathiyalakdn) water supply had stopped
                 completely. I also called the tenant of 113 (Mr
                 Quinton) and he had agreed to meet me at his
                 property. I then called Ms Cordell and expressed
                 urgency of accessing his property

               206
               December 2016
               12 July 2017

                         CLAIM NUMBER: D02EDO73

                   IN THE EDMONTON COUNTY COURT

                                  BETWEEN:

                                 {CLAIMANT}

                  THE MAYOR AND BURGESSES OF THE
                     LONDON BOROUGH OF ENFIELD
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