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Contents






         1      General terms                         02    2.10  Repairs and access to your property    11
         1.1    Interpretation                        02    2.11  Fences                                 12

         1.2    What this agreement means             02    2.12  Temporary vacation of property         12
         1.3    Personal information and photographs  02    2.13  Gas safety                             12
         1.4    Tenancy verification                  03    2.14  Health and safety                      13
         1.5    Introductory tenancies                03    2.15  Pet(s) and animal(s)                   14

         1.6    Secure tenancies                      03    2.16  Gardens                                14
         1.7    Sheltered accommodation               03    2.17  Vehicles and parking                   15
         1.8    Making a complaint                    04    2.18  Ending your tenancy                    16
         1.9    Taking legal action against the council  04

         1.10  Serving legal notices on the council   04    3     Our responsibilities                   17
                                                            3.1   Repairs and maintenance                17

         2      Your conditions of tenancy            05    3.2   Right to Repair                        17
         2.1    Rent                                  05    3.3   Major Works Improvements               17

         2.1.1  Failure to pay                        05    3.4   Consultation and information           17
         2.1.2  Miscellaneous recharges               05    3.5   Quiet enjoyment                        17
         2.1.3  Liability of joint tenancies          05    3.6   Conduct and behaviour                  18

         2.2    Conduct and behaviour                 06    3.7   Equality and diversity                 18
         2.2.1  Anti-social behaviour, nuisance             3.8   Courtesy                               18
                and noise disturbance                 06    3.9   Transfers                              18

         2.2.2  Domestic abuse                        07    3.10  Variation of tenancy conditions        18
         2.2.3  Harassment and hate crime             07    3.11  Right to succeed                       18
         2.2.4  Gang activity                         07    3.12  Right to assign                        19
         2.2.5  Criminal activity                     07    3.13  Right to Buy                           19

         2.2.6  Other unacceptable behaviour          08    3.14  Right to manage                        19
         2.3    Use of premises                       08    3.15  If we end your tenancy                 19
         2.4    Sheltered accommodation               09    3.16  Housing related support                20
         2.5    Home contents insurance               09    3.17  Welfare Benefit Reform                 20

         2.6    Looking after your home               09    3.18  Prevention of Social Housing Fraud     20
         2.7    Shared areas (communal)               09
         2.8    Improvements and alterations          10    Appendices                                   21
         2.9    Right to Improve (secure tenants only)  11





                                                                            T enancy Agr eement November 2014     01 of 24
                                                                            Tenancy Agreement November 2014    01 of 24
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