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From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
Sent: 21 January 2015 16:13
To: 'Lorraine Cordell'
Cc: complaints@lloyds.com
Subject: RE: MT3574694

Dear Mr Cordell,

I have detailed the process for requesting information under the subject
access request and if you wish to proceed with this please confirm.

In the meantime I am keen to assist you if I can in confirming when cover
was in force.

Please can you confirm if there is a contact number I can call you or your
Mother on and a time that is acceptable so that I can try and help resolve
this particular issue for you.

I look forward to hearing from you with this information.

Regards,

Andrew Austin

Deputy Underwriting Operations Manager | KGM Motor Insurance

Member of the UK Specialty Division of Canopius Group
KGM House | 14 Eastwood Close | London | E18 1RZ

D +44 (0) 20 8530 1806 | M 07469 147743 | <http://www.kgminsurance.co.uk/>
www.kgminsurance.co.uk | <http://www.canopius.com/> www.canopius.com

From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
Sent: 21 January 2015 13:22
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