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I am writing due to the complaint I put in. I have forwarded emails to
Broadsure Direct and spoken to Broadsure Direct who took the policy of
insurance out policy no: MT3574694

I have been asking for information from KGM since 2013 and have heard
nothing back.

When the policy was taken out there was some reason it did not show up on
the MID database Broadsure Direct and KGM was aware of this.

Due to this fact I had my vehicles were sized a number of times I believe 8
or 9 times in all, where I had to pay the costs to get my vehicles out the
compound each time. In the week when I was pulled by police it was not so
bad as the insurance company was opened so when I showed the police my
policy they could call the insurance company.

The seizers happened mostly at the weekend mostly due to the insurance
company being closed and the police could not talk to anyone even when I had
my policy on me at all times to prove I did in fact have insurance.

I made many calls to the police, Broadsure Direct, KGM and the people who
run the MID database but the issue did not go away and my vehicles still did
not show up on the MID database.

There was also a time in Nov 2013 when my van was sized this was due to KGM
telling the police I was not insured due to the police telling KGM that I
had tools in my van. Which was a lie by the police as I did not have
anything in my van. Kelly Tiller from the trade section was dealing with
this and a few days later I got a letter from KGM saying they was going to
cancel my policy. As you can understand I was very upset over this as I had
done nothing wrong.

At this times lots of calls was both made to KMG and Broadsure to stop the
cancelation of my insurance policy, I spoke to Kelly Tiller many times but
she believed the police and I had no say in the matter. The police was off
duty so I could not speak to them and Kelly Tiller was saying unless I could
prove I did not have any tools in my van then the insurance policy would be
cancelled which was very unfair as I had done nothing wrong I new I never
had any tools.

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