Page 103 - 6. 2016 Diary 1st half New 26-05-21 No Table

113 which is Debbie's flat the person my son has been having trouble with for over a year
now and the council have done nothing about this. The people from 117 have tried to speak to
113 but she won't open the door to them to see where the problem is coming from. Just a little
while ago my son saw Debbie care worker and he spoke to them and told them again what
has been going on and he cannot take it any longer, the care worker told my son that Debbie
will not even let them into the flat any more. Something has to be done as this has caused my
son heath to go downhill badly and this cannot go on anymore. I am getting no replies to any
complaints that have gone in and the ASB team are doing nothing. I have booked a date to
see my son’s local MP also now as this is having a huge effect on my son's heath, and due to
the council doing nothing I don't know where else to turn any longer. I have just called the
repair team and spoke to a lady Linda, who has tried to call 113 Debbie and could not take to
her, so she is sending a letter out to
113 Debbie,
Regards
Lorraine Cordell
From: Jackie Gubby [Mail To: Jackie.Gubby@enfield.gov.uk]
Sent: 03 November 2015 13:03
To: Louise Brown; Lorraine Cordell
Subject: RE: Simon Cordell Complaint [SEC=PROTECT]
Classification: PROTECT
Dear Ms Cordell
I am not aware of any outstanding repairs to your son’s property. The surveyors who attended
the inspection reported back that the heating was fully operational, and the detectors are also
working. Mr Cordell can report any new repairs to telephone 0800 40 80 160 ‐ option 1
Yours sincerely
Jackie Gubby
Housing Manager
Tenancy Management
The Edmonton Centre
3644
South Mall
Edmonton Green
N9 0TN
Tel: 0800 40 80 160*
Fax: 020 8375 8016
email:
jackie.gubby@enfield.gov.uk
* This is a free phone number, so there is no charge if you use a landline. If you are using a
mobile you may find it cheaper to call our landline number
020 8379 1327
“Enfield Council is committed to serving the whole borough fairly, delivering excellent
services and building strong communities.”
From: Louise
2322,2323,

3
The Doctor’s Folder / pub Book Issue: 1!
Notes From the: 09/02.2016
Date of initial referral: 21/01.2016.
Date of assessment: 03/02.2016.