Page 1370 - 7. 2016 Last three months the 10 - 11 - 12 No Table

being asked for yet no updates given to the situation my son is being left in. Or list the case
nothing is going to be done to move my son and he is just going to be left where he is to
suffer even more?
2675,2676,

5
The Enfield Gov / Email’s Issue:
692. Lorraine Cordell _CRM COM 1885 Simon Cordell Formal Complaint 24-11-2016
[SEC=OFFICIAL]-14-12-2016
/ Page Numbers: 2677,2678,2679,2680,
Lorraine Cordell
From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
Sent: 14 December 2016 13:17
To: 'complaints and information'
Subject: RE: CRM COM 1885 Simon Cordell Formal Complaint 24/11/2016
[SEC=OFFICIAL]
Dear Daniel
Will the internal meeting have minutes taken? As I have asked for minutes to be taken?
And I do understand about the issues of complaint but surely, I should be able to get an
update as to whether anything is being done in regards to moving my son out of this situation.
How can Enfield Council leave it like this with nothing being done knowing someone is
living in a situation he should not be and no one from Enfield Council has said if anything is
being done?
Regards
Lorraine
------ Original Message ------------
From: complaints and information [mailto: complaintsandinformation@enfield.gov.uk]
Sent: 14 December 2016 11:31
To: Lorraine Cordell
joan.ryan.mp@parliament.uk
joan.ryan.mp@parliament.uk
Chief Executive
Sally Mcternan
alev.cazimoglu@parliament.uk
Subject: RE: CRM COM 1885 Simon Cordell Formal Complaint 24/11/2016
[SEC=OFFICIAL]
Classification: OFFICIAL
Dear Lorraine,
At this point in the complaints process, it is an internal meeting for Council Staff to promote
a co-ordinated approach between different teams to your complaint. I cannot comment further
on your complaint at the moment but I have asked for your Subject Access Request to be
processed as soon as possible. I am sorry the complaint will take a little longer than usual, but
we would appreciate your continued patience while we investigate.
Kind regards,
Daniel Ellis
Complaints & Access to Information Officer Complaints & Access to Information Team
Phone: 020 8379 2808
Email: daniel.ellis@enfield.gov.uk
Website: www.enfield.gov.uk
------ Original Message ------------