Page 1371 - 7. 2016 Last three months the 10 - 11 - 12 No Table

From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
Sent: 14 December 2016 11:20
To: Daniel Ellis
Daniel.Ellis@enfield.gov.uk
complaints and information
complaintsandinformation@enfield.gov.uk
joan.ryan.mp@parliament.uk
joan.ryan.mp@parliament.uk
Chief Executive
Chief.Executive@enfield.gov.uk
Sally Mcternan
Sally.McTernan@enfield.gov.uk
alev.cazimoglu@parliament.uk
Subject: FW: CRM COM 1885 Simon Cordell Formal Complaint 24/11/2016
[SEC=OFFICIAL]
Dear Daniel
Is there any update to the below email as from what you updated me with the meeting is due
to take place tomorrow and I would like a reply to know if I will be invited to this meeting
seeing as you will be talking about my son?
If I am not allowed to go to this meeting, I would like full minutes taken so when I get the
subject access request, I will know what has been said.
2678,
No one has also yet even spoken to me or my son the only thing you have is all the letters,
emails and calls that have been made. So how in this meeting are the people going to a full
understanding as since 2014 no reports have ever been taken from me son as to what has been
on going and how he is suffering?
I also still have not heard anything from the person dealing with the subject access request
and would like an update.
And I would like to know if anything is being done to move my son out of the situation he
has been left in since 2014? As I think at this point this is the most important part to get my
son moved somewhere else where he will not have to suffer any longer and hopefully this
will help his heath. It does seem Enfield Council is more worried over the formal complaints
then removing the situation my son has been left in. which has said it is affecting his heath. I
cannot understand why nothing is being done and more time is being asked for yet no updates
given to the situation my son is being left in. Or is it the case nothing is going to be done to
move my son and he is just going to be left where he is to suffer even more?
I would be most grateful for an update.
Regards
Lorraine
-----Original Message-----
From: Lorraine Cordell [mailto: lorraine32@blueyonder.co.uk]
Sent: 13 December 2016 13:16
To: 'complaints and information'
Subject: RE: CRM COM 1885 Simon Cordell Formal Complaint 24/11/2016
[SEC=OFFICIAL]
Dear Daniel
Thank you for the update but why has this taken so long to arrange? if you knew the senior
Manager within the Housing Neighbourhood Team was going to be needed to address this
then why was this not already started?