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Regards




             Simon Cordell





             _____

             From: Austin, Andrew [mailto:Andrew.Austin@canopius.com]
             Sent: 21 January 2015 16:13
             To: 'Lorraine Cordell'
             Cc: complaints@lloyds.com
             Subject: RE: MT3574694




             Dear Mr Cordell,





             I have detailed the process for requesting information under the subject
             access request and if you wish to proceed with this please confirm.





             In the meantime I am keen to assist you if I can in confirming when cover
             was in force.




             Please can you confirm if there is a contact number I can call you or your
             Mother on and a time that is acceptable so that I can try and help resolve
             this particular issue for you.





             I look forward to hearing from you with this information.




             Regards,





             Andrew Austin

             Deputy Underwriting Operations Manager | KGM Motor Insurance

             Member of the UK Specialty Division of Canopius Group
             KGM House | 14 Eastwood Close | London | E18 1RZ



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