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suggested an alternative date but due to a reported emergency we again attempted to gain access and this
was again refused.

The purpose of the inspection will be to carry out a full survey and all items of repairs can then be
documented and in accordance with Enfield Council repair policy all identified repairs can then be raised as
necessary.

As advised in my letter to your son, photographs are generally taken at all inspections to assist in raising
works and to evidence the general stock condition of our properties so that we are able to use such
information in planning future refurbishment works in accordance with our planned works.

The records that I do have do make reference to access difficulties when attempting to diagnose a pressure
problem with the water supply affecting multiple properties and for this reason, I would like to inspect your
sons property as I had explained on my initial visit whereby access was denied.

I hope this addresses the questions you have asked clarification in respect of with reference to the proposed
inspection visit for tomorrow.

Kind regards

Neville Gray
Legal Disrepair Surveyor
neville.Gray@enfield.gov.uk
EH‐Legalrepairs@enfield.gov.uk

For and on behalf of London Borough of Enfield
Direct Dial: 0208 3758187
Mobile: 0758 0794213

Enfield Council is committed to serving the whole borough fairly, delivering excellent services and building
strong communities.

From: Neville Gray
Sent: 14 August 2017 19:28
To: Lorraine Cordell <lorraine32@blueyonder.co.uk>
Subject: Re: Inspection Visit Wednesday 16th August 2017 [SEC=OFFICIAL]

Hello

This is correct 2 pm.

Regards

Neville

Sent from my iPhone

On Aug 14, 2017, at 7:08 PM, Lorraine Cordell <lorraine32@blueyonder.co.uk> wrote:

Dear Neville Gray

Thank you for the email with the attached documents as said on the phone today when you spoke
to me, you did say the date would be Thursday 17/08/2017 at 14:00 hours that why I confirmed it
so fast. But this was then changed to Wednesday 16/08/2017 at 14:00 hours due to you saying
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