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email and did not contact me. Michael Carroll has had no dealings with this case. (Since returning
from annual leave I have dealt with 2 complex rapes, 3 GBH and a police station duty to date. I did
intend to call at your address this weekend, but I was on duty and I had to deal with a complex rape at
Colindale on Sunday. This case lasted all day. I can only apologise for this.) If you do not believe that
Michael can investigate and deal with your complaint, then I must now advise you to address your
complaint regarding this matter to Edel Speirits at the West London office. Her email is
edel@michaelcarrollandco.com.
If you are not satisfied with her resolution of the complaint, then you can then proceed to complain to
the Ombudsman. I am sorry that Simon feels this way and I am sorry that you are disappointed in my
conduct of this case. I will forward this email to Michael Carroll in the morning but if you decide over
night that you do not want Michael involved in the complaint and want to include him in the
complaint then please confirm this so that I can forward your email to Edel Speirits.
Regards
Josephine Ward (Associate Solicitor)

2
The Enfield Gov / Email’s Issue:
58 JOSEPHINE Ward _Simon's court attendance notes for 16th July 2013
/ Page Numbers: 122
From: JOSEPHINE WARD [josephinewardsolicitor@gmail.com]
Sent: 08 August 2013 11:21
To: Lorraine Cordell
Subject: Simon's court attendance notes for 16th July 2013
Attachments: Brief for the Defendant.pdf;
9 Client Care Mags Letter.doc
Lorraine / Simon
Please see the barrister's back sheet from the 16th July 2013. This should have been forwarded onto
you and would have been by me if it had been emailed to me in Bulgaria. Case workers are not
allowed to send over any paperwork on any client file without prior authorisation from the Solicitor
with conduct, namely me. I cannot criticise the case workers for this as I am pretty strict on this. If
this had been emailed over to me in Bulgaria, then I would have emailed on it but as I was on annual
leave the case workers viewed this as nonurgent as the Judge refused to vary the conditions. I am also
emailing you the client care letter again which outlines the complaints procedure.
Regards
Josephine
PS As indicated when the case papers are served and the secondary disclosure served then it may be
possible to make a further attempt to vary bail but at this stage, I do not believe that the Court will
entertain it.

3
The Enfield Gov / Email’s Issue:
60. Lorraine Cordell _Re_ Regina v_ (1)
/ Page Numbers: 123
From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
Sent: 08 August 2013 13:43
To: 'JOSEPHINE WARD'
Subject: RE: Regina v. Simon Cordell for plea and case management hearing on 4th September 2013
at 10am at Woolwich Crown Court
Dear Jossey
Now Simon understands from your email he will not being taking it up with the Ombudsman or
putting in a complaint so this can be dropped.
Lorraine
From: JOSEPHINE WARD [Mail To:josephinewardsolicitor@gmail.com]
Sent: 08 August 2013 12:29
To: Lorraine Cordell