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               you and Michael Carroll / Edel Speirits. Unfortunately, as Simon has raised a complaint and is
               considering contacting the Legal Ombudsman then this will now have to be resolved as a matter of
               urgency. I need confirmation as to whether Simon wants Michael himself, or Edel to investigate the
               complaint. Again, if Simon can confirm this in writing please so that I can get this matter resolved,
               hopefully to the satisfaction of all parties. I understand that you are saying that Simon does not have a
               problem with me but I am the designated fee earner on the file and as such I have the overall
               responsibility, the buck stops with me. The case papers have arrived this morning and I will scan and
               email you a copy before the close of business today. Can you please confirm dates when Simon will
               be available to attend the office to give his instructions on the case papers so that a defence case
               statement can be prepared?
               Lorraine unfortunately I cannot now deal with Simon's case until his complaint has been resolved and
               another case worker will have to be resolved in the interim. Please confirm the name of the person
               you want this investigate this matter by return email.
               Regards
               Josephine

               6
               The Enfield Gov / Email’s Issue:
               62. JOSEPHINE Ward _Simon's letter withdrawing complaint
               / Page Numbers: 128
               From: JOSEPHINE WARD [josephinewardsolicitor@gmail.com]
               Sent: 08 August 2013 15:12
               To: Lorraine Cordell
               Subject: Simon's letter withdrawing complaint
               Lorraine
               Thank you for the letter.
               Can you please forward a signed copy, or I can collect it when I am taking client's instructions for the
               Woolwich matter?
               Regards
               Josephine

               7
               The Enfield Gov / Email’s Issue:
               63. JOSEPHINE Ward _Regina v_ (2)
               / Page Numbers: 129
               From: JOSEPHINE WARD [josephinewardsolicitor@gmail.com]
               Sent: 08 August 2013 16:07
               To: Lorraine Cordell
               Cc: Jay Lemosa
               Subject: Regina v. Simon Cordell Woolwich Crown Court (Burglary)
               Attachments: Correspondence.pdf;
               Witness Statement 126.pdf;
               Exhibits 16.pdf;
               Bad character application and previous convictions.pdf;
               Unused Material.pdf
               Dear Simon / Lorraine
               Please find attached copies of the following:
               1. Case papers the exhibits are colour photographs and Simon are welcome to examine these at the
               office whenever he wants to.
               2. Correspondence June & July
               3. Correspondence August
               I may have to send the correspondence as separate attachments. I have raised with the caseworkers
               and Michael the absence of telephone call messages. Can I suggest that you email thorough any
               requests or text me direct in order that I am kept informed as to any queries you / Simon may have.
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