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The Enfield Gov / Email’s Issue:
425. Wood, Peter _Fwd._ FW_ MT3574694
/ Page Numbers: 1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326,1327,
From: Wood, Peter [Peter.Wood@canopius.com]
Sent: 23 January 2015 17:19
To: Lorraine Cordell
Subject: FW: FW: MT3574694
Attachments: S Cordell Cert. _ KGM_ 20132014_
Colour.pdf; Information we need.pdf
Dear Mr Cordell,
Unfortunately, Andy has been called away due to a family emergency, in his absence I have
picked this matter up. The first order of business to my mind is dealing with the Court case,
can you confirm when the date has been set for the hearing please? My thought is that we
provide a Letter of Indemnity that basically confirms that you had a valid policy in force
between said dates and on what vehicles, this should satisfy the Courts but if they need
anything else, we will be happy to assist, just let me know what you require. I understand you
were stopped several times and had vehicles seized, you are in the process of obtaining
evidence of these vehicle seizures and the costs incurred by you as a result for us to consider
compensation. When you have gathered this please forward the evidence to us as soon as
possible. There is also the matter of your Data Subject Access Request. I have spent some
time today tracking down recorded calls and various communications and hove notified our
Data Protection Officer of your request. I can see that you have made a request, any request
should correctly be sent on for the attention of the Data Protection Officer along with a £10
fee. Your request was addressed generally to KGM with no fee and it would appear not
actioned. The underwriter dealing with your request should have asked immediately for the
fee payment and escalated your request accordingly. This was not done for which I must
apologise, as a result we will waive the fee requirement and I would confirm this is now in
hand. We have yet to issue a final response to your complaint and I would assure you we will
do this as soon as we have received your response to the above points.
Regards
Peter Wood
UK Specialty Operations Manager |
UK Specialty Division of Canopius Group
KGM House | 14 Eastwood Close | London | E18 1RZ
D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com
From: Lorraine Cordell <lorraine32@blueyonder.co.uk>
To: Andrew.Austin@canopius.com <Andrew.Austin@canopius.com>
Subject: FW: MT3574694
Dear Andrew
Please see attached Insurance, which will show you full details of his
1316,
insurance policy and dates covered. Yes, we do want full discloser so this mater can be sorted
out by the court and I can send the information over to the CPS for the case of the 14/11/2013
where the police officer told KGM I had tools in my van to void my insurance. Kelly Tiller