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from the trade section and Jessica know fully what went on and it was Jessica that took the
               phone call from the police officer. After this I believe Kelly Tiller took over dealing with my
               policy and she was the one that had the say to cancel my policy and she was the one that
               believed the police until I went to the police compound and spoke to the manager there where
               he spoke to Kelly Tiller. If I had not done this Kelly Tiller would have cancelled my policy of
               insurance and I have all the emails to prove this. After Kelly Tiller found out I was not lying
               about having no tools in my van the insurance policy was kept in place, I did ask Kelly Tiller
               on more than once to send me the information and put data requests in which was not replied
               to. Now I have been found guilty when Kelly Tiller knows the truth that there was not tools
               and the police officer lied to KGM on the phone call. I am the one that has suffered over all
               this not just on this case but all the times I have been taken to court for no insurance over the
               year my policy run with KGM due to it not showing on the MID database. You should have
               all the emails already from Broadsure Direct and many was sent by them to KGM as I was
               told KGM could not talk to me and I had to deal with Broadsure Direct about my policy
               Martin Jenkins from Broadsure Direct should also have copies of all emails as I do. I have
               spoken to DVLA today and asked for the data of how many times points was put on my
               licence due to not getting summons from police and then dealing with cases I knew nothing
               about and then I had to get the cases reopened, I have to write them a letter and they will send
               the data I have asked for in the post. I do have a lot of letters which I will sort out scan and
               send over. But the 1st part I want to deal with is the court case I was found guilty at and have
               put
               1317,
               We can deal with everything else once I get all the data scanned as there is really a lot and it
               was all due to KGM not sorting out why my insurance was not showing on the MID database.
               The seizers alone have left me out of pocket by around £1700.00. That is without all the days
               I have not been able to work due to my driving licence being messed up and showing points
               for no insurance. All the time going back and forward to the compound to collect my
               vehicles, and everything else I have had to deal with the courts when in fact I had done
               nothing wrong. I have tried to deal with this for months and months without going to the
               ombudsman and KGM has taken no notice, it has taken me to go to the ombudsman for KGM
               to take any notice and I don’t feel anyone would be happy with the this sort of service from
               KGM let alone any company doing this and causing someone so much suffering. It was one
               of the police in the end at the compound who in the end worked out why it was not showing
               up on the MID and that was because there had been a space put within my Reg Numbers. It
               was that bad two police compounds new me and said each time not again. As you can see, I
               am not very happy about all of this but I do not think anyone would be when they paid for
               their insurance and had done nothing wrong to suffer all this. Therefore, could you please get
               the information I need to send to the CPS, I have written what was needed from Nov 2014
               and way before this, and it still has not been sent and I have this hanging over my head. I did
               not just get points on my licence I got disqualified from driving for 6 months due to repeat
               offending of no insurance please tell me why when I have paid for my insurance from KGM?
               The reason it has not been enforced is due to me putting an appeal in. You can contact my
               mother on 0208 245 7454 or 07961 833021
               Regards
               Simon Cordell
               1318,
               From: Austin, Andrew [Mail To: Andrew.Austin@canopius.com]
               Sent: 21 January 2015 16:13
               To: 'Lorraine Cordell'
               Cc: complaints@lloyds.com
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