Page 94 - 5. 2015 New 26-05-21 No Table

22/01/2015
/ Page Numbers: 331,332,333,334,335,336
337,338,339,340,341,342
343
--
331,
From: Lorraine Cordell <lorraine32@blueyonder.co.uk>
Sent: 22 January 2015 15:55
To: Andrew.Austin@canopius.com
Cc: complaints@lloyds.com
Subject: RE: Notification Case No 8079/2014 -
Attachments: MT3574694 Information we need.pdf
Dear Andrew
Please see the below email from Mrs Cheryl Shannon, Case Officer, Complaints, Lloyd’s,
and my reply.
I said to her I am willing to give you 7 days to get the information, we have been asking for
to clear my son's name at court. Please see attached for information we need.
Regards Lorraine Cordell
From: Complaints mailto: complaints@lloyds.com
Sent: 22 January 2015 15:04
To: 'Lorraine Cordell'
Subject: Notification Case No 8079/2014 - MT3574694
Dear Mrs Cordell,
Thank you for your email and for speaking to me this afternoon.
with the Subject Access Request and call recordings that we will not escalate your complaint
to a Lloyd's
Kind regards Cheryl
Just to clarify our conversation, you wish to allow KGM 7 days to supply you as requested by
you.
You wish to continue to copy us in correspondence for our records only and review unless
you instruct us to.
Mrs Cheryl Shannon Case Officer Complaints Lloyd's
Telephone +44 (0)1634 39 5693 www.lloyds.com
SAVE PAPER - THINK BEFORE YOU PRINT
From: Lorraine Cordell
Mailto: lorraine32@blueyonder.co.uk
Sent: 22 January 2015 14:10
To: Complaints
Subject: RE: Notification Case No 8079/2014 - MT3574694
Dear Mrs Cheryl Shannon
332,
Thank you for the email it is not my intention to go to court yet.
But due to the mess up with my insurance from KGM my driving licence has been very badly
damaged, and I have suffered due to the insurance I had with KGM not showing up on the
Police MID database. This in turn made me keep getting pulled by the police on the
weekdays it was not so bad as I always had to carry my insurance policy and showed the
police and they called my insurance company. But at the weekends due to the insurance
company being closed the police could not confirm I had insurance so my vehicles were sized
which in turn I suffered with the cost to take my vehicles out of the police compound and
wasted my time having to go to the compound when there should have been no need. Also it