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Deputy Underwriting Operations Manager | KGM Motor Insurance Member of the UK
Specialty Division of Canopius Group KGM House | 14 Eastwood Close | London | E18 1RZ
D +44 (0) 20 8530 1806 | M 07469 147743 | www.kgminsurance.co.uk | www.canopius.com
From: Lorraine Cordell mailto: lorraine32@bluevonder.co.uk
Sent: 21 January 2015 13:22
To: Austin, Andrew
Cc: complaints@lloyds.com
Subject: RE: MT3574694
Dear Andrew
I will forward this to you within a few days I will ask the police compound to do a full print
out as to all the tickets as I believe there is a few missing.
I do have around 6 of the tickets here when the vehicles were sized I also do have court
letters, and letters from DVLA, which I will forward over to you once I have scanned then in
so please give me a few days and I will get back to you with this information as there is a lot
of data..
The main one at this time I am worried about is the case where the vehicle was sized due to
the police lying and me being found guilty at court you did have an email on the 30
November 2014 about what was needed and I do have the court letter showing I was found
guilty and about the appeal.
This data should have been given under the Subject access request under the Data Protection
Act 1998 I put in, so was wondering what you can do about this and if you will need a new
Subject access request under the Data Protection Act 1998 I have already sent 3 in so to do a
4th I do not feel I should need to do.
KGM have in fact not followed the protocol for the Subject access request under the Data
Protection Act 1998 which has been put in 3 times already to KGM, I will be addressing this
with the Information Commissioner’s Office as I do not see any reason you would have to
stop the information I have asked for under this act to prove I was not in fact guilty of no
insurance.
And now say to deal with this you need information from me. I can understand you want the
information for the complaint that has been put in, but not the information I asked for to show
I was in fact I was insured for an appeal that is ongoing. And in fact would not have been
ongoing if the Subject access request under the Data Protection Act 1998 as I would not have
been found guilty.
336,
I would like the data sent to the court as soon as possible in regards to this so they can look at
the facts and see if fact I was insured so there should be no need for the appeal to go ahead
with more of my time wasted going to court.
Regards
Simon Cordell
From: Austin, Andrew mailto: Andrew.Austin@canopius.com
Sent: 21 January 2015 11:54
To: 'Lorraine Cordell'
Subject: RE: MT3574694
Dear Mr Cordell Thank you for your email.
My letter dated 22/12/14 requests the following documentary evidence from you
With regards to any losses that may have been incurred as a result of the above, I confirm as
detailed in my previous letter, I require the following: -
Confirmation of the points you raised to the Financial Ombudsman when you verbally
submitted your complaint and the outcome you are looking to achieve.