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               The Enfield Gov / Email’s Issue:
               685. x2 complaintsandinformation_RE CRM COM 1885 Simon Cordell Formal Complaint
               24112016 [SEC=OFFICIAL]
               / Page Numbers: 2657,2658,
               Lorraine Cordell
               From: complaints and information [complaintsandinformation@enfield.gov.uk]
               Sent: 13 December 2016 11:32
               To: joan@joanryan.org.uk;
               lorraine32@blueyonder.co.uk;
               joan.ryan.mp@parliament.uk;
               Chief Executive; Sarah Fletcher
               Cc: Lemmy Nwabuisi; Sally Mcternan; Ray James
               Subject: RE: CRM COM 1885 Simon Cordell Formal Complaint 24/11/2016
               [SEC=OFFICIAL]
               Classification: OFFICIAL
               Dear Lorraine,
               Just to keep you updated on your complaint, I wanted to let you know that a senior Manager
               within the Housing Neighbourhood Team will be meeting with the Community Safety Team
               later this week to discuss the issues in your complaint. Those teams will be working closely
               together after the meeting on Thursday to provide our response. Due to the complexity of the
               case, we are likely to need some more time to supply you with the response, although we will
               try and provide it to you as soon as we can - hopefully before the Christmas break.  If I have
               any further news for you, I will try and let you know.
               Kind regards,
               Daniel Ellis
               Complaints & Access to Information Officer Complaints & Access to Information Team
               Phone: 020 8379 2808
               Email: daniel.ellis@enfield.gov.uk
               Website: www.enfield.gov.uk
               -----------------Original Message--------------------------------
               From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
               Sent: 08 December 2016 10:12
               To: Daniel Ellis
               Daniel.Ellis@enfield.gov.uk
               Lemmy Nwabuisi
               Lemmy.NWABUISI@enfield.gov.uk
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