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Dear Daniel
Thank you for the update but why has this taken so long to arrange? if you knew the senior
Manager within the Housing Neighbourhood Team was going to be needed to address this
then why was this not already started?
My son is being left in a situation he should not be with no update as to if the housing is
doing anything at all to address moving him. I think my son has already suffered enough
which has caused his heath to go downhill and this cannot be allowed to go on any longer.
Will I also be invited to go to this meeting to see what is being said about my son and what
will be done after all this meeting is about my son so feel someone with my son's interest
should be there. As so far it seems everything is being blamed on my son when my son has
done nothing wrong. I do know there are issue that do need to be addressed but leaving my
son in a place he does not feel safe in and has suffered since 2014 is not acceptable. Also, I
still have not heard anything from the people that are meant to be dealing with the subject
access request. I am not sure if a payment will be needed to process this or if not, if the data
has started to be processed so I will get all data. Could you please update to this?
Regards
Lorraine Cordell
------- Original Message
From: complaints and information [mailto:complaintsandinformation@enfield.gov.uk]
Sent: 13 December 2016 11:32
To: joan@joanryan.org.uk
lorraine32@blueyonder.co.uk
joan.ryan.mp@parliament.uk
Chief Executive; Sarah Fletcher
Cc: Lemmy Nwabuisi
Sally Mcternan
Ray James
Subject: RE: CRM COM 1885 Simon Cordell Formal Complaint 24/11/2016
[SEC=OFFICIAL]
Classification: OFFICIAL
Dear Lorraine,
Just to keep you updated on your complaint, I wanted to let you know that a senior Manager
within the Housing Neighbourhood Team will be meeting with the Community Safety Team
later this week to discuss the issues in your complaint. Those teams will be working closely
together after the meeting on Thursday to provide our response. Due to the complexity of the
case, we are likely to need some more time to supply you with the response, although we will
try and provide it to you as soon as we can - hopefully before the Christmas break.
If I have any further news for you, I will try and let you know.
Kind regards,
Daniel Ellis
2660,
Complaints & Access to Information Officer Complaints & Access to Information Team
Phone: 020 8379 2808
Email: daniel.ellis@enfield.gov.uk
Website: www.enfield.gov.uk
-----Original Message-----
From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
Sent: 08 December 2016 10:12
To: Daniel Ellis
Daniel.Ellis@enfield.gov.uk