Page 1354 - 7. 2016 Last three months the 10 - 11 - 12 No Table

alev.cazimoglu@parliament.uk
Subject: FW: CRM COM 1885 Simon Cordell Formal Complaint 24/11/2016
[SEC=OFFICIAL]
Dear Joan
Your Ref: (Case Ref: JR5802)
I am forwarding this email to you as I got a reply today from Enfield Council from Daniel
Ellis, Complaints & Access to Information Officer Complaints & Access to Information
Team. As you will see I have made a reply to his email with some things I wanted updated
on I have not had a reply to my email to him yet. I feel that Enfield Council has had long
enough to address some of the thing why would it take this long to arrange a meeting and
only just start to discuss the issues in all the formal complaint letters that have been sent. My
son is being let in a situation that is affecting his heath due to what is going on and it seems
once again he is just getting left with nothing being done and they have only just started to
discuss this. Could you please try and help in this matter as the longer this is just being left by
Enfield Council the more my Son heath is suffering. I have forwarded you all the formal
complaint letters via email that have been sent to Enfield Council. If you could reply to this, I
would be most grateful
Regards
Lorraine
------ Original Message ------------
From: Lorraine Cordell [mailto:lorraine32@blueyonder.co.uk]
Sent: 13 December 2016 13:16
To: 'complaints and information'
Subject: RE: CRM COM 1885 Simon Cordell Formal Complaint 24/11/2016
[SEC=OFFICIAL]
Dear Daniel
Thank you for the update but why has this taken so long to arrange? if you knew the senior
Manager within the Housing Neighbourhood Team was going to be needed to address this
then why was this not already started?
My son is being left in a situation he should not be with no update as to if the housing is
doing anything at all to address moving him. I think my son has already suffered enough
which has caused his heath to go downhill and this cannot be allowed to go on any longer.
Will I also be invited to go to this meeting to see what is being said about my son and what
will be done after all this meeting is about my son so feel someone with my son's interest
should be there. As so far it seems everything is being blamed on my son when my son has
done nothing wrong. I do know there are issue that do need to be addressed but leaving my
son in a place he does not feel safe in and has suffered since 2014 is not acceptable.
Also, I still have not heard anything from the people that are meant to be dealing with the
subject access request. I am not sure if a payment will be needed to process this or if not, if
the data has started to be processed so I will get all data. Could you please update to this?
Regards
2662,
Lorraine Cordell
-----Original Message-----
From: complaints and information [mailto: complaintsandinformation@enfield.gov.uk]
Sent: 13 December 2016 11:32
To: joan@joanryan.org.uk
lorraine32@blueyonder.co.uk
joan.ryan.mp@parliament.uk
Chief Executive