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Regards
               Peter Wood
               UK Specialty Operations Manager |
               UK Specialty Division of Canopius Group
               KGM House | 14 Eastwood Close | London | E18 1RZ
               D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk
               www.canopius.com
               From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
               Sent: 27 January 2015 11:14
               To: Wood, Peter
               Cc: Austin, Andrew; complaints@lloyds.com
               Subject: RE: MT3574694 Simon Cordell
               Dear Peter
               Yes, please could you send the tapes out and the Letter of Indemnity I would be most grateful
               as I think this would cover the courts and would like to get the information to them as soon as
               possible to the court and CPS. As for the other information that is acceptable, as I not sure
               how long it will take the police compound to send me over the information, I will need to
               send to you they do take their time. I am just happy this matter is getting address as said the
               most worrying thing was the court case and this is the information I needed. I hope you have
               a great time on leave. I look forward to hearing from you and will pass the information over
               from the police compound as soon as I have it.
               Regards
               Simon
               From: Wood, Peter [Mail To:Peter.Wood@canopius.com]
               1430,1431,1432,1433,1434,1435,1436,1437,1438,
               1439,1440,1441,1442,1443,1444,

               4
               The Enfield Gov / Email’s Issue:
               412. Lorraine Cordell _Re_ MT3574694 Simon Cordell_ (2)
               / Page Numbers: 1230,1231,1232,1233,1234,1235,1236,
               1237,1238,1239,1240,1241,1242,1243,1244,1245,1246,1247,
               From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
               Sent: 31 January 2015 01:47
               To: 'Wood, Peter'
               Subject: RE: MT3574694 Simon Cordell
               Attachments: registration MA47LDY Corrected.pdf
               Dear Peter
               Thank you very much for the information you have sent, I do see some errors in your letter of
               Indemnity.
               Ford Zetec registration MA47LDY
               • Ford Transit registration CX52JRZ
               On the 8/4/13 at 11.05am the following vehicle was added to the policy –
               • Renault Clio registration NA57LDY.
               Ford Zetec registration MA47LDY
               Renault Clio registration NA57LDY
               This registration was always put in not correctly but was in fact given to Broadsure Direct
               correctly. The registration should have been Ford Zetec registration MA57LDY This was
               later correct after the 3rd time of telling the Ford Zetec registration as MA57LDY please see
               attached document. This is the registration that should have been on the policy from the start.
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