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We never knew it was not correct until 08/04/13 when again the correct registration was
given. However, it was put down as Renault Clio registration NA57LDY, we then believe it
was put in correctly and not a new car added. We were not sent any documents of that change
so did not know there was again an error until the Oct 2013 when it was in fact corrected this
time, we asked for new documents to be sent which they were so we could check. But they
kept on his policy Renault Clio registration NA57LDY we made a next call and told them
this needed to be removed and was told it would be done. It seems this was never done by
what you have sent in your email. I do believe I have emails also about this issue to
Broadsure Direct and Martin Jenkins, can confirm this as he was the one, we dealt with at
Broadsure Direct. He also should remember all the phone calls. There is also a next issue
Simon was not just covered with the basic trade insurance with KGM, Broadsure Direct had a
special section with KGM which included in his insurance he was in fact covered for his
work as a mechanic, not just standard insurance of trade buying and selling that KGM as a
rule only deals with. This has been discussed with the underwriters at KGM by Broadsure
Direct re Martin Jenkins. This also caused issues with his insurance cover a few times. This
was also meant to have been address and seems it was not. At the time we were not happy as
we were told he was not covered when in fact he was. If you call Broadsure Direct and speak
to Martin Jenkins, I feel that he can send you the paperwork and under writing of how
Simon’s insurance was meant to have been setup. As you can see there was a number of
issues with his insurance with KGM that lead to problems. and even with the issues of
14/11/2013 when a call was made to Kelly Tiller, we asked did the police say what tools was
meant to have been in the van as if there were mechanic tools in there his insurance should
have in fact covered this. Kelly Tiller said no the police officer did not say which tools. But
also said he was again not insured for this again Martin Jenkins got a rude call from us and
again he had to make calls to address this issue. Can you please confirm he was correctly
insured with KGM and write this as I would like this addressed? And one last thing could you
please say in your letter on the date of the 14/11/2013 he was fully insured just so there
cannot be any mistakes at court. Sorry, this is causing such an issue and taking up your time
but I really want to have something that is fully correct, as I do not want any other issues with
courts, police and anything else that could cause my Son problems.
1231,
Regards
Lorraine.
From: Wood, Peter
Mail To: Peter.Wood@canopius.com
Sent: 30 January 2015 17:02
To: Lorraine Cordell
Cc: Austin, Andrew; Donovan, Paul
Subject: RE: MT3574694 Simon Cordell
Dear Simon,
Please find attached the following –
• Recording of the original call made by the Police officer to KGM in which he advised
that there were tools in your van.
• Recording of the call between Kelly Tiller and the Police compound in which Kelly was
advised that there were no tools in the vehicle.
• Receipt showing purchase of the van.
• E‐Mail from Gareth Mullett from the compound confirming that there was nothing on the
seizure notice to indicate that there were any tools removed from the vehicle or in the
vehicle in the compound.
• Letter of Indemnity for the CPS/Courts. I believe these are the relevant items you were