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have been asking for information from KGM since 2013 and have heard nothing back. When
the policy was taken out there was some reason it did not show up on the MID database
Broadsure Direct and KGM was aware of this. Due to this fact I had my vehicles were sized a
number of times I believe 8 or 9 times in all, where I had to pay the costs to get my vehicles
out the compound each time. In the week when I was pulled by police it was not so bad as the
insurance company was opened so when I showed the police my policy, they could call the
insurance company. The seizers happened mostly at the weekend mostly due to the insurance
company being closed and the police could not talk to anyone even when I had my policy on
me at all times to prove I did in fact have insurance. I made many calls to the police,
Broadsure Direct, KGM and the people who run the MID database, but the issue did not go
away and my vehicles still did not show up on the MID database. There was also a time in
Nov 2013 when my van was sized this was due to KGM telling the police I was not insured
due to the police telling KGM that I had tools in my van. Which was a lie by the police as I
did not have anything in my van. Kelly Tiller from the trade section was dealing with this and
a few days later I got a letter from KGM saying they was going to cancel my policy. As you
can understand I was very upset over this as I had done nothing wrong. At these times lots of
calls was both made to KMG and Broadsure to stop the cancelation of my insurance policy, I
spoke to Kelly Tiller many times, but she believed the police and I had no say in the matter.
The police were off duty so I could not speak to them and Kelly Tiller was saying unless I
could prove I did not have any tools in my van then the insurance policy would be cancelled
which was very unfair as I had done nothing wrong, I knew I never had any tools. But I also
asked Kelly Tiller did the police tell her what tools was meant to be in my van, to which she
said no. KGM was not even aware I had mechanics trade on my policy so if my mechanics
tools had been in my van at the time my insurance would still have been cancelled which to
me what was the point in having insurance?
I then spoke to a wonderful operator at the police when I called told her what had gone on
and was told by her to go to the police compound as when any vehicles are taken there, they
have to do a full list of items that are in the vehicles as they are in fact legible if something
goes missing. Over that weekend I sent emails to the compound and forwarded them to
Broadsure as my insurance was due to be cancelled on the Monday. On Monday I got an
email from Broadsure direct asking me to go to the compound as Kelly Tiller had no luck
getting a reply from them also, and once there to call Kelly Tiller due to the time on the
Monday I got the email it would have been too late to go the compound
1256,
and get a call to Kelly Tiller as she would have ended work for that day so I sent an email
saying I would be going there early the next morning. I went the next day and asked to speak
to the manager of the compound who in fact looked up my van and said nothing was in there,
there was not tools I called Kelly Tiller and the manager of the compound spoke to her and
confirmed there was nothing in the van when it was taken there by police and that I had put
thing in the van when I had taken it out of the compound. At this point Kelly tiller believed
me and said the policy would not be cancelled. But on my way back from the compound
driving my phone ring and I stopped to pick it up and it was Broadsure direct saying my
policy had in fact been cancelled I was very upset at this and told them what had happened, I
was asked to hold on they was called KGM back and would call me right back. I waited till
Broadsure direct called me back and confirmed my insurance policy had not been cancelled
then drove home. From this point I have been asking for all information and putting data
protection acts in which have not been dealt with and I have heard nothing from KGM. I have
been back and forward to court due to no insurance and in fact 4 cases I did not get any
summons so was in fact found guilty as I did not know it was even going to court. I have had
points put on my driving licence for no reason and had to go back and forward to court many