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times when this should not have been the case. Then the case come up for the seizer when the
               police said I had tools in my van I went to court with all my documents but due to not having
               the information I had asked for from KGM many times about that case I was found guilty. I
               am very upset about the whole policy with KGM. I have put an appeal in, and this case will
               be going to crown court I have again asked for information and again heard nothing. These
               matters need to be addressed as I am suffering due to all of this. Martin Jenkins at Broadsure
               Direct knows everything that has gone on as he was my main contact. I also have all the
               emails the last one that I will enclose again, which I have heard nothing about and the 1st
               Subject access request under the Data Protection Act 1998 that I sent on the 26/11/2013. I did
               in fact send the Subject access request under the Data Protection Act 1998 about time times
               and asked Martin Jenkins to look into why I had heard nothing about more than once. Once I
               get the appeal date for crown court, I will ask the court to summon the people at KGM to deal
               with this matter as they know I was insurance and did nothing wrong and the police lied. All I
               have asked for is the data so there will be no need to summons people this way I can send the
               section 9 witness statements over to the crown and the other information and this case should
               be dropped against me. It just seemed that KGM does not want to do anything and give me
               the information I need to prove in fact I was insurance and the police lied to KGM to in fact
               make it that I was not insurance. There is a lot more I could say about the insurance I had
               with KGM, but this insurance policy was my worst nightmare. It has messed my clean
               driving licence up and in fact got to the point I could not drive so could not work. Due to the
               fact, KGM could not send me the information over that was needed to prove I did have
               insurance. If you need o can send over all the emails that has been sent back and forward to
               Broadsure who sent them to KGM.
               1257,
               I have lost a lot of money, and time due to this insurance policy I have had to pay for my
               vehicles to be taken out of the police compound around 8 to 9 times at a cost of £180.00 to
               £200.00 a time. All the loss of work due to having to take time to go to the police compound,
               and all the times I have had to go to court for no insurance when in fact I had insurance. And
               points put on my driving licence to the fact I could not drive, this has all been costs to myself.
               My Mother Lorraine Cordell has also written many of the emails and is fine with dealing with
               this issue.
               Regards
               Simon Cordell

               3
               The Enfield Gov / Email’s Issue:
               416. Austin, Andrew _RE_ MT3574694
               / Page Numbers: 1258,1259,1260,1261,
               From: Austin, Andrew [Andrew.Austin@canopius.com]
               Sent: 21 January 2015 11:54
               To: 'Lorraine Cordell'
               Subject: RE: MT3574694
               Dear Mr Cordell
               Thank you for your email.
               My letter dated 22/12/14 requests the following documentary evidence from you with regards
               to any losses that may have been incurred as a result of the above, I confirm as detailed in my
               previous letter, I require the following:
               1. Confirmation of the points you raised to the Financial Ombudsman when you verbally
               submitted your complaint and the outcome you are looking to achieve.
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