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4th I do not feel I should need to do. KGM have in fact not followed the protocol for the
Subject access request under the Data Protection Act 1998 which has been put in 3 times
already to KGM, I will be addressing this with the Information Commissioner’s Office as I
do not see any reason you would have to stop the information I have asked for under this act
to prove I was not in fact guilty of no insurance. And now say to deal with this you need
information from me. I can understand you want the information for the complaint that has
been put in, but not the information I asked for to show I was in fact I was insured for an
appeal that is ongoing. And in fact, would not have been ongoing if the Subject access
request under the Data Protection Act 1998 as I would not have been found guilty. I would
like the data sent to the court as soon as possible in regards to this so they can look at the
facts and see if fact I was insured so there should be no need for the appeal to go ahead with
more of my time wasted going to court.
Regards
Simon Cordell
From: Austin, Andrew [Mail To: Andrew.Austin@canopius.com]
Sent: 21 January 2015 11:54
To: 'Lorraine Cordell'
Subject: RE: MT3574694
Dear Mr Cordell
Thank you for your email. My letter dated 22/12/14 requests the following documentary
evidence from you with regards to any losses that may have been incurred as a result of the
above, I confirm as detailed in my previous letter, I require the following:
1263,
1. Confirmation of the points you raised to the Financial Ombudsman when you verbally
submitted your complaint and the outcome you are looking to achieve.
2. Full details of the losses that you have incurred as a direct result of your complaint and full
documentary evidence supporting this.
3. Confirmation of dates of any convictions or costs imposed directly as a result of your
complaint, including full documentary evidence supporting this.
Once I receive all of the above, I will be happy to consider this further. With regards to your
subject access request. My letter of the 9/12/14 advised the following: Following our initial
investigations we note that you submitted a subject access request to your Broker. Should you
wish to proceed with this, please can you formally request this in writing to our Data
Protection Officer at the address detailed at the foot of the letter including a cheque payable
to KGM Insurance for the sum of £10.00. Alternatively, you may wish to wait until our full
investigations have been finalised. Can you please confirm how you wish to proceed with
that request? Should you not be in receipt of any of the letters I refer to above, please advise
me and I will ensure copies are sent to you immediately.
I await your reply
Andrew Austin
Deputy Underwriting Operations Manager | KGM Motor Insurance
Member of the UK Specialty Division of Canopius Group
KGM House | 14 Eastwood Close | London | E18 1RZ
From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
Sent: 21 January 2015 11:31
To: Austin, Andrew
Cc: complaints@lloyds.com
Subject: RE: MT3574694
To Whom It May Concern: