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mail sent for and on behalf of a member of Canopius Group, which includes: Canopius
Holdings UK Limited | registered number 04818520 Canopius Managing Agents Limited |
registered number 01514453 | Authorised by the Prudential Regulation Authority and
regulated by the Financial Conduct Authority and the Prudential Regulation Authority
Canopius Underwriting Limited | registered number 02473672 | appointed representative of
Canopius Managing Agents Limited Canopius Services Limited | registered number
02733994 KGM Motor Insurance is a brand name for business written by Canopius
Managing Agents Limited Registered office: Gallery 9, One Lime Street, London, EC3M
7HA | Registered in England and Wales

7
The Enfield Gov / Email’s Issue:
420. Lorraine Cordell _Fwd._ MT3574694
/ Page Numbers: 1278,1279,1280,1281,1282,1283,1284,
From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
Sent: 21 January 2015 22:53
To: 'Andrew.Austin@canopius.com'
Cc: 'complaints@lloyds.com'
Subject: FW: MT3574694
Attachments: S Cordell Cert. _ KGM_ 20132014_
Colour.pdf; Information we need.pdf
Dear Andrew
Please see attached Insurance, which will show you full details of his insurance policy and
dates covered. Yes, we do want full discloser so this mater can be sorted out by the court and
I can send the information over to the CPS for the case of the 14/11/2013 where the police
officer told KGM I had tools in my van to void my insurance. Kelly Tiller from the trade
section and Jessica know fully what went on and it was Jessica that took the phone call from
the police officer. After this I believe Kelly Tiller took over dealing with my policy and she
was the one that had the say to cancel my policy and she was the one that believed the police
until I went to the police compound and spoke to the manager there where he spoke to Kelly
Tiller. If I had not done this Kelly Tiller would have cancelled my policy of insurance and I
have all the emails to prove this. After Kelly Tiller found out I was not lying about having no
tools in my van the insurance policy was kept in place, I did ask Kelly Tiller on more than
once to send me the information and put data requests in which was not replied to. Now I
have been found guilty when Kelly Tiller knows the truth that there was not tools and the
police officer lied to KGM on the phone call. I am the one that has suffered over all this not
just on this case but all the times I have been taken to court for no insurance over the year my
policy run with KGM due to it not showing on the MID database. You should have all the
emails already from Broadsure Direct and many was sent by them to KGM as I was told
KGM could not talk to me and I had to deal with Broadsure Direct about my policy Martin
Jenkins from Broadsure Direct should also have copies of all emails as I do. I have spoken to
DVLA today and asked for the data of how many times points was put on my licence due to
not getting summons from police and then dealing with cases I knew nothing about and then I
had to get the cases reopened, I have to write them a letter and they will send the data I have
asked for in the post. I do have a lot of letters which I will sort out scan and send over. But
the 1st part I want to deal with is the court case I was found guilty at and have put an appeal
in that is the most important to me right now. We can deal with everything else once I get all
the data scanned as there is really a lot and it was all due to KGM not sorting out why my
insurance was not showing on the MID database. The seizers alone have left me out of pocket
by around £1700.00. That is without all the days I have not been able to work due to my