Page 324 - 2015 2nd Half No Table

years and things still have not been done. You are my housing officers can you please tell me
what your job description is? I am asking for help and have been for some time and you do
not seem to be willing to give me any help. Is there a problem with you coming to my flat?
My Mother will be there with me and you can be someone with you if you feel there is a need
to. I have on going issues which does need to be addressed by someone and you are my
housing office and I have been told you would need to address these issues.
Regards
Simon Cordell
From: Dawn Allen [Mail To: DAWN.ALLEN@Enfield.gov.uk]
Sent: 21 September 2015 14:17
To: Lorraine Cordell
Cc: Feedback Council Housing
Subject: RE: Complaint [SEC=UNCLASSIFIED]
Classification: UNCLASSIFIED
Dear Mr Cordell
In terms of your neighbour you will need to attend this office for us to discuss the neighbour
concerns face to face. For repairs please speak to customer services on 0208 3791327 for any
outstanding issues you have. Our office is open Monday to Friday 08.30 am – 05.00 PM
where you can attend this office to speak to us directly.
Regards
Dawn Allen
Tenancy Management Officer
Council Housing
The Edmonton Centre
3644
South Mall
Edmonton
N9 0TN
Email; dawn.allen@enfield.gov.uk
Freephone 0800 40 80 160
"Enfield Council is committed to serving the whole borough fairly, delivering excellent
services and building strong communities".
From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
Sent: 21 September 2015 13:59
To: Dawn Allen
Subject: Re: Complaint
Mr Simon Cordell
109 Burncroft Ave
Enfield
Middlesex
EN3 7JQ
Dear Dawn Allen,
2142,
I am writing this email after phone calls and emails have been sent to Enfield council about
my neighbour who lives above me. I have made calls myself and my mother Miss Lorraine
Cordell has also sent emails and made phone calls. No one has been to my address to see me
and I am asking for you to come out to see me and take a full report of what has been going
on as my heath is being made worse by nothing being done. There is also still repair issues I
would like to talk about that has not been done. Could you please email this email address a
date and time when you can come out to see me to take a report?