Page 328 - 2015 2nd Half No Table

N9 0TN
Email
dawn.allen@enfield.gov.uk
Freephone 0800 40 80 160
"Enfield Council is committed to serving the whole borough fairly, delivering excellent
services and building strong communities".
From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
Sent: 21 September 2015 15:35
To: Dawn Allen
Subject: RE: Complaint [SEC=UNCLASSIFIED]
Dear Dawn Allen
I no longer go out of my home due to my heath that is why I cannot come to the office. Also,
why would it need to be a in a neutral environment you would have to come to my flat at
some point to hear for yourself what is going on as you can clearly hear it and see what the
neighbour is doing. I have also put in reports also about the repairs this has been going on for
years and things still have not been done. You are my housing officers can you please tell me
what your job description is? I am asking for help and have been for some time and you do
not seem to be willing to give me any help. Is there a problem with you coming to my flat?
2147,2148,

8
The Enfield Gov / Email’s Issue: 02
Dawn Allen RE_ Complaint /
Neighbours
Page Numbers: 2149,2150,2151,2152,
From: Dawn Allen [DAWN.ALLEN@Enfield.gov.uk]
Sent: 21 September 2015 16:29
To: Lorraine Cordell
Cc: Dolly Ogunseye
Subject: RE: Complaint [SEC=UNCLASSIFIED]
Classification: UNCLASSIFIED
Dear Mr Cordell
Thank you for the update but unless you are specific with the repair, I cannot refer you to the
correct person. In terms of the complaint with your neighbour the Anti ‐ Social Team will be
in touch with you at home.
Regards
Dawn Allen
Tenancy Management Officer
Council Housing
The Edmonton Centre
3644
South Mall
Edmonton
N9 0TN
Email
dawn.allen@enfield.gov.uk
Freephone 0800 40 80 160
"Enfield Council is committed to serving the whole borough fairly, delivering excellent
services and building strong communities".
From: Lorraine Cordell [Mail To: lorraine32@blueyonder.co.uk]