Page 327 - 2015 2nd Half No Table

I am writing this email after phone calls and emails have been sent to Enfield council about
my neighbour who lives above me. I have made calls myself and my mother Miss Lorraine
Cordell has also sent emails and made phone calls. No one has been to my address to see me
and I am asking for you to come out to see me and take a full report of what has been going
on as my heath is being made worse by nothing being done. There is also still repair issues I
would like to talk about that has not been done. Could you please email this email address a
date and time when you can come out to see me to take a report?
Regards
Mr Simon Cordell
Classification: UNCLASSIFIED
2145,

7
The Enfield Gov / Email’s Issue: 02
Mother RE Complaint /
Neighbours
Page Numbers: 2146,2147,2148,
From: Lorraine Cordell [lorraine32@blueyonder.co.uk]
Sent: 21 September 2015 16:14
To: 'Dawn Allen'
Subject: RE: Complaint [SEC=UNCLASSIFIED]
Dear Dawn Allen
My Mother has sent emails in of complaints about the repairs more than once and made lots
of phone calls. There does seem to be an issue of things not being logged on the system and
reports going missing. But I sure if you looked you could find them. But I am tired of getting
the run about and waiting for years for things to be done. And a call was made to the
Antisocial Behaviour Team today and they again gave me your details, so once again it seems
nothing will get done about the neighbour. My mother has now made a call to the Assistant
Director Community Housing Services and they have taken a lot of notes, and your name and
I should be getting a call back and she has now booked to see the MP and will being all the
information that has been gathered along to the MP to see what they can do.
Regards
From: Dawn Allen [Mail To: DAWN.ALLEN@Enfield.gov.uk]
Sent: 21 September 2015 15:43
To: Lorraine Cordell
Subject: RE: Complaint [SEC=UNCLASSIFIED]
Classification: UNCLASSIFIED
Dear Mr Cordell
Can you be a bit more specific about your repairs so I can forward to the correct person. The
Nuisance complaint will be forwarded to the Antisocial Behaviour Team for them to contact
you it is likely log sheets may be issued. If you can answer the first question it would be
greatly appreciated.
Kind regards
Dawn Allen
Tenancy Management Officer
Council Housing
The Edmonton Centre
3644
South Mall
Edmonton