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When a person(s), provide Open reach with a customer's name and address they
pass it to BT's 999 Call Handling Service. BT in turn uses that information to
route 999 calls and passes the location on to the Emergency Authority (EA).
Then the emergency services allocate the order of importance, the information
they need is:
• Postcode - this route the call to the EA serving that geography and is used by
the EA to locate the caller.
• End Username for: Consumer -the person most likely to make the call (not
always the bill payer).
The End Username recorded and listed on the Emergency Services Database may
be different to the Directory Listing and the two details are separate entries on the
input xml provided by a CP when placing an order with Openreach.
The separate End Username provided is only used to populate the details held on
the Emergency Services Database and assist the emergency services with
handling 112 and 999 calls effectively.
• For WLR3, Openreach takes responsibility only for passing the address
information to the Emergency Services Database.
• For MPF, it is the CP's responsibility to pass the address information to the
Emergency Services Database.
In a short summery the first CFS caller for services, person that calls any
emergency 999 handler will speak to is a B-com operator, B-com accept
responsibility for passing the callers location and telephone number on to British
Telecom who, then route the incident with the same intelligence already gained
to the emergency services desired.
Another issue of concern that I raise within this letter, is in regards to a vast
majority of incidents, otherwise known as Cads that have been inter Linked with
unrelated incidents and information, that is to say from what I am being accused
of at court and that information being supported as hearsay evidence, which has a
true outcome of containing incorrect geological address information relating to
the Antisocial Behaviour Order (ASBO) application, where on the dates that I do
take reference towards, was on the 08th June 2014 at Progress Way Enfield
London, where in any sense it would have been impossible for the incident the
applicant has been accused of to have played a role that had a negative effect on
any other persons way of life. Due to them locations distance being so far apart
from one another, as can been seen by the Distance as the Crow Flies and
Distance by Land Transport, which does in fact show that the distance between
progress way and the initial location of the CFS emergency 999 callers, are too
far apart for the respondent accusations for truth to be found upon, so because of
this reason they have now been calculated into miles of distance as detailed
below and them places are as follows, with geological markers supplied from:-
https://www.freemaptools.com/how-far-is-it-between.htm
448,
Num Name of 999 Accused Distance Between Both
CFS Location Location of Locations in Miles
Grid X to Y Event Grid X to
Y
1. Hardy Way Progress way Distance as the Crow
Enfield X. 534380 Flies: 2.280 Miles
X. 531438 Y. 195513 Distance by Land Transport:
Y. 197711 2.788 Miles