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This registration was always put in not correctly but was in fact given to Broadsure Direct
correctly. The registration should have been Ford Zetec registration MA57LDY This was
later correct after the 3rd time of telling the Ford Zetec registration as MA57LDY please see
attached document. This is the registration that should have been on the policy from the start.
We never knew it was not correct until 08/04/13 when again the correct registration was
given. However, it was put down as Renault Clio registration NA57LDY, we then believe it
was put in correctly and not a new car added. We were not sent any documents of that change
so did not know there was again an error until the Oct 2013 when it was in fact corrected this
time, we asked for new documents to be sent which they were so we could check. But they
kept on his policy Renault Clio registration NA57LDY we made a next call and told them
this needed to be removed and was told it would be done. It seems this was never done by
what you have sent in your email. I do believe I have emails also about this issue to
Broadsure Direct and Martin Jenkins, can confirm this as he was the one, we dealt with at
Broadsure Direct. He also should remember all the phone calls. There is also a next issue
Simon was not just covered with the basic trade insurance with KGM, Broadsure Direct had a
special section with KGM which included in his insurance he was in fact covered for his
work as a mechanic, not just standard insurance of trade buying and selling that KGM as a
rule only deals with. This has been discussed with the underwriters at KGM by Broadsure
Direct re Martin Jenkins. This also caused issues with his insurance cover a few times. This
was also meant to have been address and seems it was not. At the time we were not happy as
we were told he was not covered when in fact he was. If you call Broadsure Direct and speak
to Martin Jenkins, I feel that he can send you the paperwork and under writing of how
Simon’s insurance was meant to have been setup. As you can see there was a number of
issues with his insurance with KGM that lead to problems. and even with
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5
The Enfield Gov / Email’s Issue:
438. Wood, Peter _Re_ MT3574694 Simon Cordell_ (2)
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From: Wood, Peter [Peter.Wood@canopius.com]
Sent: 02 February 2015 15:48
To: Lorraine Cordell
Cc: Austin, Andrew
Subject: RE: MT3574694 Simon Cordell
Attachments: S Cordell 020215.pdf
Dear Lorraine,
Please review the attached revised LOI, once you confirm you are happy with it, I will put an
original in the post today. I think that’s it for now but just shout if you need anything else.
Regards
Peter Wood
UK Specialty Operations Manager |
UK Specialty Division of Canopius Group
KGM House | 14 Eastwood Close | London | E18 1RZ
D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com
From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
Sent: 02 February 2015 15:08
To: Wood, Peter