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mechanic tools in there his insurance should have in fact covered this. Kelly Tiller said no the
police officer did not say which tools. But also said he was again not insured for this again
Martin Jenkins got a rude call from us and again he had to make calls to address this issue.
Can you please confirm he was correctly insured with KGM and write this as I would like
this addressed.
And one last thing could you please say in your letter on the date of the 14/11/2013 he was
fully insured just so there cannot be any mistakes at court.
Sorry, this is causing such an issue and taking up your time but I really want to have
something that is fully correct, as I do not want any other issues with courts, police and
anything else that could cause my Son problems.
Regards
Lorraine.
From: Wood, Peter [mailto:Peter.Wood@canopius.com]
Sent: 30 January 2015 17:02
To: Lorraine Cordell
Cc: Austin, Andrew; Donovan, Paul
Subject: RE: MT3574694 Simon Cordell
Dear Simon,
Please find attached the following -
• Recording of the original call made by the Police officer to KGM in which he advised
that there were tools in your van.
• Recording of the call between Kelly Tiller and the Police compound in which Kelly was
advised that there were no tools in the vehicle.
• Receipt showing purchase of the van.
file:///C:/Users/Alienware/AppData/Local/Temp/2bf34c458f384c308de555fb3d6efba...
06/02/2015
514+,
Page 317 of21
• E-Mail from Gareth Mullett from the compound confirming that there was nothing on the
seizure notice to indicate that there were any tools removed from the vehicle or in the
vehicle in the compound.
• Letter of Indemnity for the CPS/Courts.
I believe these are the relevant items you were after and hope this will assist you to resolve
the court matters. If you need anything else please let me know, or in my absence Andy
Austin.
Paul Donovan will respond separately in respect of your data request but hopefully the
attached will meet your requirements.
As soon as I receive documentation from you to support costs incurred, I can consider our
response on compensation.
No doubt I will hear from you shortly, in the meantime have a good weekend.
Regards Peter Wood
UK Specialty Operations Manager |
UK Specialty Division of Canopius Group
KGM House | 14 Eastwood Close | London | E18 1RZ
D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com
From: Lorraine Cordell [mailto: lorraine32@blueyonder.co.uk]
Sent: 27 January 2015 11:14
To: Wood, Peter
Cc: Austin, Andrew; complaints@lloyds.com