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Indemnity that basically confirms that you had a valid policy in force between said dates and
on what vehicles, this
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should satisfy the Courts but if they need anything else, we will be happy to assist, just let me
know what you require.
I understand you were stopped several times and had vehicles seized, you are in the process
of obtaining evidence of these vehicle seizures and the costs incurred by you as a result for us
to consider compensation. When you have gathered this please forward the evidence to us as
soon as possible.
There is also the matter of your Data Subject Access Request. I have spent some time today
tracking down recorded calls and various communications and hove notified our Data
Protection Officer of your request. I can see that you have made a request, any request should
correctly be sent on for the attention of the Data Protection Officer along with a 10 fee. Your
request was addressed generally to KGM with no fee and it would appear not actioned. The
underwriter dealing with your request should have asked immediately for the fee payment
and escalated your request accordingly. This was not done for which I must apologise, as a
result we will waive the fee requirement and I would confirm this is now in hand.
We have yet to issue a final response to your complaint and I would assure you we will do
this as soon as we have received your response to the above points.
Regards
Peter Wood
UK Specialty Operations Manager |
UK Specialty Division of Canopius Group
KGM House | 14 Eastwood Close | London | E18 1RZ
D +44 (0) 20 8530 9120 | www.kgminsurance.co.uk | www.canopius.com
From: Lorraine Cordell <lorraine32@blueyonder.co.uk>
To: Andrew.Austin@canopius.com <Andrew.Austin@canopius.com>
Subject: FW: MT3574694
Dear Andrew
Please see attached Insurance, which will show you full details of his insurance policy and
dates covered.
Yes, we do want full discloser so this mater can be sorted out by the court and I can send the
information over to the CPS for the case of the 14/11/2013 where the police officer told
KGM I had tools in my van to void my insurance. Kelly Tiller from the trade section and
Jessica know fully what went on and it was Jessica that took the phone call from the police
officer. After this I believe Kelly Tiller took over dealing with my policy and she was the one
that had the say to cancel my policy and she was the one that believed the police until I went
to the police compound and spoke to the manager there where he spoke to Kelly Tiller. If I
had not done this Kelly Tiller would have cancelled my policy of insurance and I have all the
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emails to prove this.
After Kelly Tiller found out I was not lying about having no tools in my van the insurance
policy was kept in place, I did ask Kelly Tiller on more than once to send me the information
and put data requests in which was not replied to. Now I have been found guilty when Kelly