Page 40 - 5. 2015 New 26-05-21 No Table

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The Enfield Gov / Email’s Issue:
418. Austin, Andrew _RE_ MT3574694_ (1)
/ Page Numbers: 1267,1268,1269,1270,
From: Austin, Andrew [Andrew.Austin@canopius.com]
Sent: 21 January 2015 16:13
To: 'Lorraine Cordell'
Cc: complaints@lloyds.com
Subject: RE: MT3574694
Dear Mr Cordell,
I have detailed the process for requesting information under the subject access request and if
you wish to proceed with this please confirm. In the meantime, I am keen to assist you if I
can in confirming when cover was in force. Please can you confirm if there is a contact
number, I can call you or your Mother on and a time that is acceptable so that I can try and
help resolve this particular issue for you. I look forward to hearing from you with this
information.
Regards,
Andrew Austin
Deputy Underwriting Operations Manager | KGM Motor Insurance
Member of the UK Specialty Division of Canopius Group
KGM House | 14 Eastwood Close | London | E18 1RZ
D +44 (0) 20 8530 1806 | M 07469 147743 | www.kgminsurance.co.uk | www.canopius.com
From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
Sent: 21 January 2015 13:22
To: Austin, Andrew
Cc: complaints@lloyds.com
Subject: RE: MT3574694
Dear Andrew
I will forward this to you within a few days I will ask the police compound to do a full print
out as to all the tickets as I believe there is a few missing. I do have around 6 of the tickets
here when the vehicles were sized I also do have court letters, and letters from DVLA, which
I will forward over to you once I have scanned then in so please give me a few days and I
will get back to you with this information as there is a lot of data.. The main one at this time I
am worried about is the case where the vehicle was sized due to the police lying and me
being found guilty at court you did have an email on the 30 November 2014 about what was
needed and I do have the court letter showing I was found guilty and about the appeal. This
data should have been given under the Subject access request under the Data Protection Act
1998 I put in, so was wondering what you can do about this and if you will need a new
Subject access request under the Data Protection Act 1998 I have already sent 3 in so to do a
4th I do not feel I should need to do. KGM have in fact not followed the protocol for the
Subject access request under the Data Protection Act 1998 which has been put in 3 times
already to KGM, I will be addressing this with the Information Commissioner’s Office as I
do not see any reason you would have to stop the information I have asked for under this act
to prove I was not in fact guilty of no insurance. And now say to deal with this you need
information from me. I can understand you want the information for the complaint that has
been put in, but not the information I asked for to show I was in fact I was insured for an
appeal that is ongoing. And in fact, would not have been ongoing if the Subject access
request under the Data Protection Act 1998 as I would not have been found guilty. I would
like the data sent to the court as soon as possible in regards to this so they can look at the