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Broadsure Direct, KGM and the people who run the MID database, but the issue did not go
away and my vehicles still did not show up on the MID database. There was also a time in
Nov 2013 when my van was sized this was due to KGM telling the police I was not insured
due to the police telling KGM that I had tools in my van. Which was a lie by the police as I
did not have anything in my van. Kelly Tiller from the trade section was dealing with this and
a few days later I got a letter from KGM saying they was going to cancel my policy. As you
can understand I was very upset over this as I had done nothing wrong. At these times lots of
calls was both made to KMG and Broadsure to stop the cancelation of my insurance policy, I
spoke to Kelly Tiller many times, but she believed the police and I had no say in the matter.
The police were off duty so I could not speak to them and Kelly Tiller was saying unless I
could prove I did not have any tools in my van then the insurance policy would be cancelled
which was very unfair as I had done nothing wrong, I knew I never had any tools. But I also
asked Kelly Tiller did the police tell her what tools was meant to be in my van, to which she
1269,
said no. KGM was not even aware I had mechanics trade on my policy so if my mechanics
tools had been in my van at the time my insurance would still have been cancelled which to
me what was the point in having insurance?
I then spoke to a wonderful operator at the police when I called told her what had gone on
and was told by her to go to the police compound as when any vehicles are taken there they
have to do a full list of items that are in the vehicles as they are in fact legible if something
goes missing. Over that weekend I sent emails to the compound and forwarded them to
Broadsure as my insurance was due to be cancelled on the Monday. On Monday I got an
email from Broadsure direct asking me to go to the compound as Kelly Tiller had no luck
getting a reply from them also, and once there to call Kelly Tiller due to the time on the
Monday I got the email it would have been too late to go the compound and get a call to
Kelly Tiller as she would have ended work for that day so I sent an email saying I would be
going there early the next morning. I went the next day and asked to speak to the manager of
the compound who in fact looked up my van and said nothing was in there, there was not
tools I called Kelly Tiller and the manager of the compound spoke to her and confirmed there
was nothing in the van when it was taken there by police and that I had put thing in the van
when I had taken it out of the compound. At this point Kelly tiller believed me and said the
policy would not be cancelled. But on my way back from the compound driving my phone
ring and I stopped to pick it up and it was Broadsure direct saying my policy had in fact been
cancelled I was very upset at this and told them what had happened, I was asked to hold on
they was called KGM back and would call me right back. I waited till Broadsure direct called
me back and confirmed my insurance policy had not been cancelled then drove home. From
this point I have been asking for all information and putting data protection acts in which
have not been dealt with and I have heard nothing from KGM. I have been back and forward
to court due to no insurance and in fact 4 cases I did not get any summons so was in fact
found guilty as I did not know it was even going to court. I have had points put on my driving
licence for no reason and had to go back and forward to court many times when this should
not have been the case. Then the case come up for the seizer when the police said I had tools
in my van I went to court with all my documents but due to not having the information I had
asked for from KGM many times about that case I was found guilty. I am very upset about
the whole policy with KGM. I have put an appeal in, and this case will be going to crown
court I have again asked for information and again heard nothing. These matters need to be
addressed as I am suffering due to all of this. Martin Jenkins at Broadsure Direct knows
everything that has gone on as he was my main contact. I also have all the emails the last one
that I will enclose again, which I have heard nothing about and the 1st Subject access request
under the Data Protection Act 1998 that I sent on the 26/11/2013. I did in fact send the