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there was a court case going ahead. This has put points on my driving licence and fines, and I
have been banned from driving. I have had to spend my time to get the cases reopened once I
knew about them also. In addition, there was one case when the police lied to my insurance
company that I had tools in my van which I did not. Which I had to spend more of my time to
prove to KGM that in fact there was no tools in my van as my insurance was getting
cancelled for no good reason. I done this by way of having to go to the police compound as
when any vehicle is impounded, they have list everything that was in the vehicle. When I got
to the police compound I spoke to a manager who confirmed there were no tools, and a
telephone call was made to Kelly Tiller at KGM and she spoke to the manager and he
confirmed to her there was no tools when the van was taken into the police compound or
when it was removed from the police compound. I knew this case would go to court as the
police office had in fact tried to make my insurance void, so I put in Subject access request
under the Data Protection Act 1998 to be able to get the information I knew I would need.
KGM done nothing about this I did not get one reply from putting 3 Subject access requests
under the Data Protection Act 1998 this was going back to Nov 2013. this case was heard at
court and due to not having the information I needed to prove the police office was not telling
the truth I was found guilty and disqualified from driving for 6 months due to repeat
offending of no insurance. I have appealed this as I was insured but need the data which
KGM hold to prove this, but they will not give me it. This case is due to go to the crown
court I have not got a date yet but if I can get the information to the CPS it will not need to go
to appeal. I have asked KGM again in Nov 2014 for the information and written what would
be needed just for this case, and they still have not sent it and I being asked for information.
ATM as it stands KGM have failed to comply with 3 Subject access requests under the Data
Protection Act 1998 and follow the correct protocol for acting on a Subject access request
under the Data Protection Act 1998. All this is having a huge impact on my life not being
able to drive due to points on my driving licence which in fact was clean now I have such a
mess to sort out just to get all of this sorted when I was in fact insured and had paid for my
insurance and have done nothing wrong. Yes, I am very upset over all of this and KGM is not
helping I have been asking and asking and getting nowhere I should not be going through
this. Yes I do want my money back I have lost but right now I want these court cases to be
dealt with and for my driving licence to go back to being clean with no points this is the most
important part for me but KGM does not seem to understand this and this is upsetting me
even more, the insurance I took out with KGM has turned into a nightmare and I don’t know
when this is going to end and they are going to deal with this matter so I can clear my name
with DVLA and the courts.
1306,
I am forwarding you all the emails I am sending so you can see what is going on and keep
updated. As you can see, I am not getting very far with the information I need to clear my
name with the courts and DVLA. If KGM fail to comply with the Subject access request
under the Data Protection Act 1998 and give me the information I need within 7 days I will
be putting it in your hands to deal with all of the matters as this has been going on long
enough.
Regards
Simon Cordell
From: Complaints [Mail To: complaints@lloyds.com]
Sent: 22 January 2015 12:08
To: 'lorraine32@blueyonder.co.uk'
Subject: Notification Case No 8079/2014 MT3574694
Dear Mr Cordell,