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From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
Sent: 22 January 2015 14:10
To: Complaints
Subject: RE: Notification Case No 8079/2014 MT3574694
Dear Mrs Cheryl Shannon
Thank you for the email it is not my intention to go to court yet. But due to the mess up with
my insurance from KGM my driving licence has been very badly damaged, and I have
suffered due to the insurance I had with KGM not showing up on the Police MID database.
This in turn made me keep getting pulled by the police on the weekdays it was not so bad as I
always had to carry my insurance policy and showed the police and they called my insurance
company. But at the weekends due to the insurance company being closed the police could
not confirm I had insurance so my vehicles were sized which in turn I suffered with the cost
to take my vehicles out of the police compound and wasted my time having to go to the
compound when there should have been no need. Also, it caused me problems getting home
after the police sized my vehicles. I am out of pocket of around £1700.00 just for the cost to
get my vehicles out of the compound this is without everything else that has led on due to it
showing I was not insured. I have had to go to a number of court cases just to prove I had
insurance and then there have been cases where I have had no summons from the police so
could not file I was pleading not guilty so they found me guilty when I did not even know
there was a court case going ahead. This has put points on my driving licence and fines, and I
have been banned from driving. I have had to spend my time to get the cases reopened once I
knew about them also.
1294,
In addition, there was one case when the police lied to my insurance company that I had tools
in my van which I did not. Which I had to spend more of my time to prove to KGM that in
fact there was no tools in my van as my insurance was getting cancelled for no good reason. I
done this by way of having to go to the police compound as when any vehicle is impounded,
they have list everything that was in the vehicle. When I got to the police compound I spoke
to a manager who confirmed there were no tools, and a telephone call was made to Kelly
Tiller at KGM and she spoke to the manager and he confirmed to her there was no tools when
the van was taken into the police compound or when it was removed from the police
compound. I knew this case would go to court as the police office had in fact tried to make
my insurance void, so I put in Subject access request under the Data Protection Act 1998 to
be able to get the information I knew I would need. KGM done nothing about this I did not
get one reply from putting 3 Subject access requests under the Data Protection Act 1998 this
was going back to Nov 2013. this case was heard at court and due to not having the
information I needed to prove the police office was not telling the truth I was found guilty
and disqualified from driving for 6 months due to repeat offending of no insurance. I have
appealed this as I was insured but need the data which KGM hold to prove this, but they will
not give me it. This case is due to go to the crown court I have not got a date yet but if I can
get the information to the CPS it will not need to go to appeal. I have asked KGM again in
Nov 2014 for the information and written what would be needed just for this case, and they
still have not sent it and I being asked for information. ATM as it stands KGM have failed to
comply with 3 Subject access requests under the Data Protection Act 1998 and follow the
correct protocol for acting on a Subject access request under the Data Protection Act 1998.
All this is having a huge impact on my life not being able to drive due to points on my
driving licence which in fact was clean now I have such a mess to sort out just to get all of