Page 331 - 2015 2nd Half No Table

due to this got carbon monoxide poisoning and ended up in hospital due to a faulty boiler and
the Carbon Monoxide alarm not working. when they did come out in Nov 2014 I was left
with no boiler for weeks until parts could be ordered as they had to cap the boiler off, work
was also meant to be done to rewired the incorrect rewiring of the alarms this has not been
done and I feel very unsafe as I feel if my boiler went wrong again the Carbon Monoxide
alarm would not go off.
3. Window in my bedroom does not lock and needs a new hinge.
4. The new toilet wish was fitting is not secure I have had this repaired once already but it
still is moving around and I feel unsafe.
5. The Sink has come away from the wall in bathroom.
6. After major works being done to my flat for damp the smell of damp as soon as you enter
the bedroom is very bad.
7. They fixed damp in my front room and this is still not died out due to them not fixing the
reason for the damp.
8. I was told that the guttering was causing the damp in my flat and needed doing someone
came around months ago and told me the works was due to be done this has never been done.
9. The pipes bang in the flat really bad I was told it was the main stop cock that needed
replacing the pipes are still banging badly so this cannot have been done. When the man
came out to do my heating the council had told them I had removed all the pipes from my
home, the man was stocked to see them all still in place and could not understand why he had
been told this. I have had so many surveyors come to my flat and say work is going to be
done but it never is I think this is most of the list that still needs to be
done.
Regards
From: Dawn Allen [Mail To: DAWN.ALLEN@Enfield.gov.uk]
Sent: 21 September 2015 16:29
To: Lorraine Cordell
Cc: Dolly Ogunseye
Subject: RE: Complaint [SEC=UNCLASSIFIED]
Classification: UNCLASSIFIED
Dear Mr Cordell
Thank you for the update but unless you are specific with the repair, I cannot refer you to the
correct person. In terms of the complaint with your neighbour the Anti ‐ Social Team will be
in touch with you at home.
Regards
Dawn Allen
Tenancy Management Officer
Council Housing
The Edmonton Centre
3644
South Mall
Edmonton
N9 0TN
Email
dawn.allen@enfield.gov.uk
Freephone 0800 40 80 160
"Enfield Council is committed to serving the whole borough fairly, delivering excellent
services and building strong communities".
From: Lorraine Cordell [Mail To:lorraine32@blueyonder.co.uk]
Sent: 21 September 2015 16:14